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Vintazk Outsourcing Solutions

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About

We evolve with your customers’ ever-changing needs.

How do you innovate is the million, perhaps billion-dollar question. In today’s world, stumbling into the next big thing has become a unicorn. And instead of chasing mythical creatures, creating new value for your customers is achieved only with an obsessive mindset towards truly understanding your customers. Our teams’ capability to gather, analyze, process and evolve quicker with strategic insights and complex data will help you bring your brand to the next level.

We move the needle.

“Moving” is how we like our targets. Keeping it simple, nimble and proactive with elite talent is not a catch phrase, it’s our way of life. Elevating customer experience with the right balance of Technology and People is imperative and we achieve that balance with our unique geographical advantage. What’s that advantage you ask? – We’re the only legitimate BPO company in the region. An exclusive access to the best talent that stays, not for the lack of an option, but for a culture that represents our collective spirit of empowerment and authenticity. You simply can’t have a partner who replenishes your entire roster before true expertise is gained.

We protect your brand.

We protect what matters to YOU most. Representing your brand isn’t just a job but for us, it’s a privilege. We constantly challenge ourselves to align our goals with your vision using effective collaboration from incubation to innovation. Strategically Investing in people capability from the frontlines to the C-suite to continuously improve our functional support. The bottom line is, its not always about the bottom line for us.

What Vintazk Outsourcing Solutions offers its clients

7 out of 10 consumers base their buying decisions on customer experience. The $1.6 TRILLION loss, though, only means the upside potential is far, far greater. But you already knew that, didn’t you? Our differentiator is quite simple - We have the UNIQUE luxury of offering the most competitive pricing models whilst providing the best teams to get you on the right side of the balance sheet. How do we do it? There is 1 call center in every 0.0068 square miles in the Philippines but the closest one to us is 307 miles AWAY. This unique geographical autonomy from the rest of the other players allows us to draw and keep talent, influence our local communities in the most positively impactful ways and prove once and again that fortune befriends the bold!

How Vintazk Outsourcing Solutions outshines the competition

The only competition we have is ourselves. But we don’t let that philosophy get in the way of producing ridiculously awesome results. Our employee churn rate is one of the best you’ll ever see in the business, over 5x better than the rest – the only way to sustain performance at the highest level. What are the ingredients to our secret sauce? Our spirit, our culture, our pride and our unique location. We virtually have an exclusive access to the best talent in the region, and over reliable tenure, are able to develop them to elite experts. It doesn’t hurt too that our location sits opposite from the archipelago’s storm band where we enjoy a 98.3% less chance of inclement weather than the rest of the country.

Vintazk Outsourcing Solutions company structure

Vintazk Outsourcing Solutions is a medium-sized, home-grown corporation based in the Philippines. Founded by outsourcing experts with decades of experience in the industry. 4 sites, 100% cloud-based systems with high-adaptability processes. Technology partners around the globe combined with the best talent combine for a balance of people and technology for ridiculously impressive results. A maniacal attitude towards resolving and staying ahead of our customers’ needs is the collective spirit of our culture.

Sample highlight service offering of Vintazk Outsourcing Solutions

We offer up to a 20% markdown on the ENTIRE first-year invoices for start-ups and first-time outsourcers. It wasn’t very long ago when, we too, were a start-up. Knowing the growing pains all too well, we have made it our mission to be the partner of choice for start-up companies and help them realize their growth potential faster with an intentional drive to excellence.

Headquarters

San Jose Road, 4th Floor SLSI Building, Zamboanga City, Zamboanga Del Sur 7000, PH.

Public or Private

Private

Seats or staff

1200

Revenue

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Industries
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Financial Services
  • Game Dev & Support
  • Government
  • Healthcare
  • Hospitality
  • Media Publishing
  • Real Estate
  • Recruiting Staffing
  • Software Tech/IT

Highlights

Domain Authority

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Site traffic

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OA ranking

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Glassdoor rating

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CrunchBase ranking

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Details

Executive

Arman Lapira

Year Founded

-

Countries of fulfillment
  • Philippines
Sectors
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • Output-based
  • Software & Application Development
  • Specialized BPO Vertical
Contact information

+639369415971

https://www.vintazkoutsourcing.com/

Social media

About Vintazk Outsourcing Solutions: Review and comparison

Vintazk Outsourcing Solutions was established in 2019 and is headquartered in the heart of a highly-urbanized city in the southernmost portion of the Zamboanga Peninsula in the Philippines.

Although it is located 700 kilometers from Manila, Vintazk Outsourcing Solutions is a firm that aims to optimize cost reduction and increase profitability.

The organization has increased its workforce by 900% — providing over 100 new positions to job seekers in the span of two years. This proves they are beyond outsourcing with a team working together to achieve success.

The company’s employees are very adaptable and fast to respond to the demands of its clients. Vintazk Outsourcing Solutions integrates its services and experience to assist the processes of its client’s businesses.

Vintazk Outsourcing Solutions Outsourcing

Vintazk Outsourcing Solutions is an outsourcing and offshoring consulting firm. They aim to assist enterprises and strategically build their operations quickly through cost-effective solutions. 

They cater to various outsourcing needs of their clients by showcasing their native talent outside the standard BPO sector.

Vintazk Outsourcing Solutions’s BPO services and pricings

Vintazk Outsourcing Solutions provides various outsourced solutions, including inbound and outbound calls, to enterprises not limited to the United States.

Here are the primary services offered by Vintazk:

Outbound and inbound customer service. The company’s brand pledges to meet every customer demand by making them feel valued and attending to them in whatever manner they can — through a flawless inbound experience and a proactive outbound strategy.

  • Outbound and inbound technical support. Vintazk Outsourcing Solutions also offers technical assistance for inbound and outbound calls, ensuring that clients are treated with care while dealing with technical issues.
  • Sales development. The organization provides specialized sales and business development professionals who will serve as key leaders in the firm’s Inside Sales Initiative (ISI), focusing on lead generation and sales impact.
  • Appointment setting. Vintazk Outsourcing Solutions provide an efficient route for generating high-quality leads and closing transactions. To boost the certainty of concluded sales, the firm caters to sales delegations to sales agents.
  • Back-office support. Backend services provided by Vintazk Outsourcing Solutions include data input and management, data analysis, accounting, and inventory management, among others.
  • Workforce management. The organization provides services to enhance the productivity and efficiency of your business.

Further, the task-based quality check exclusive to Vintazk Outsourcing Solutions enables the company to place employees in the most productive areas.

Vintazk Outsourcing Solutions pricing

The cost of Vintazk Outsourcing Solutions services is not available to the public. You may contact their team for a free consultation and answer your other queries here.

How Vintazk Outsourcing Solutions outshines its competition

Vintazk Outsourcing Solutions uses its SAIL core values to get ahead of the market and overcome challenges.

  • Service orientation – Vintazk’s teams are recognized for being service-oriented to the core. They ensure proactive service by anticipating, identifying, and meeting clients’ requirements before they are stated.
  • Accountability – The company embodies and shows up to its responsibilities like no other. They take satisfaction in owning up to all duties and viewing each assignment as a challenge for their ongoing development.
  • Integrity – Vintazk Outsourcing Solutions values the notion of honor, which is doing the right thing even when no one is looking. They ensure that these disciplines are not shallow but deeply ingrained in each member.
  • Leadership – The organization encourages young and creative minds to develop critical thinking and problem-solving skills in preparation for more significant responsibilities in the future.

Remarkably, Vintazk Outsourcing Solutions has kept site-wide absenteeism at less than 1% for over 13 months and counting and has cut client wait times by 87.5%.

Key executives

Arman Lapira (COO)

Arman Lapira has 20 years of expertise in call center operations management and an extensive understanding of adult education methods and approaches.

He possesses skills in operations management, personnel and capacity planning, coaching and career advice, report production, and marketing strategy competencies that improve participation and income.

Vintazk Outsourcing Solutions reviews and comparisons

Vintazk Outsourcing Solutions is the region’s first and only established BPO brand.

They have efficient and responsible staffs that have spread Zamboanga City’s outsourcing proficiency throughout the global grid.

“Awesome team! The advisors are doing great and are reaching out even exceeding the daily target. Responsible and productive.”

—Adarshi Ghosh (Client | Quality Analyst at Unacademy)

Vintazk Outsourcing Solutions’s contact information

Vintazk Outsourcing Solutions’s main headquarters is located in:

San Jose Road, 4th Floor SLSI Building, Zamboanga City, Zamboanga Del Sur 7000, PH.

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +639369415971.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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