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Conecta Mexico

5.0/5 • Glassdoor rating

Overview

We are the evolution of call centers, we offer a broader concept since we manage channels for the reception and issuance of information, through: telephone calls, emails and online communications, including instant messaging or through social networks .

For this reason, we offer our clients, more than a call center or Call Center, a customer relationship management center. A Dynamic Contact Center, which allows them to integrate the different business areas of their company to receive and issue information to all their customers, in order to be able to categorize, locate, convince, retain, sell, pamper and retain them.

Headquarters

-

Public or Private

private

Seats or staff

1-49

Revenue

Unknown

Industries

-


Details

Executive

Jose Negrete, Founder and CEO

Year Founded

2016

Countries of fulfillment

-

Sectors

-

Contact information

(55) 8881 6501

https://www.conectamexico.com.mx


About Conecta Mexico: Review and comparison

Conecta México Contact Center Dinámico is a relatively new BPO organization with a strong passion for innovation and global outreach. More than a call center, Conecta México is an omnichannel and multichannel customer relations administration center with services that range from dedicated customer care to digital marketing and back-office work.

This firm is also heavily involved in financial technology and e-commerce work, providing less conventional services like product placement, document analysis, and WhatsApp functionality to clients in those industries.

Conecta México Contact Center Dinámico has undoubtedly grown since its founding in 2016, but they remain a smaller BPO firm with 11-50 employees.

Conecta Mexico Outsourcing

While Conecta México Contact Center Dinámico is headquartered in Mexico City, it was founded in a telework environment that continues to shape its innovative and tech-forward approach today. 

Because of this, their vision is a thoroughly transnational one. This firm does not just want to become a leader in the Latin American market, but the global one as well. 

Despite their smaller size and newness on the market, they have accomplished projects for some of the most prominent businesses globally, like Amazon, Microsoft, and HP.

Conecta Mexico’s BPO services and pricings

Conecta México Contact Center Dinámico offers a variety of heavily customizable services for its clients. These include, but are not limited to:

  • Customer care
  • Call center
  • Payment collection
  • Digital marketing 
  • Sales
  • Network campaigns
  • WhatsApp
  • Back office services
  • Content creation

Conecta México Contact Center Dinámico’s pricing

Due to Conecta México Contact Center Dinámico’s commitment to flexibility and customizability, they do not share concrete pricing information on their website. If you are interested in learning more, you can reach out to them using their website contact form or call them for a quote.

How Conecta Mexico outshines its competition

Conecta México Contact Center Dinámico distinguishes itself from its competition with its dedication to innovation, global vision, and a commitment to flexibility and customizability. Indeed, it prides itself on being the “most flexible contact center on the market.”

This firm leverages its relative youth and small size to distinguish itself powerfully from its competitors. Its youth empowers its innovative force and trans-national vision, while its small size allows a substantial degree of customizability, targeting, and flexibility.

This formula has been successful, as they count major business players like Microsoft and Amazon among their clients.

Key executives

Jose Negrete (CEO and Founder)

Jose Negrete founded Conecta México Contact Center Dinámico five years ago and continues to pioneer its vision for innovation and radical customer satisfaction as the CEO today. 

Conecta Mexico reviews and comparisons

Conecta México Contact Center Dinámico works to provide unique and innovative contact center services with maximum flexibility. 

While we currently lack employee or client reviews for this firm, we recommend comparing them to other small-size BPO firms in Mexico, the UK, and elsewhere in Latin America to get a good idea of how they size up.

Conecta Mexico’s contact information

Conecta Mexico’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (55) 8881 6501.

References

https://www.glassdoor.com/Overview/Working-at-Conecta-M%C3%A9xico-EI_IE2738535.11,25.htm

 

Conecta Mexico news, podcast & articles

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Conecta Mexico videos & images

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