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VAConnect Pty Ltd

Overview

Hey there, future VAConnect client! Are you ready to embark on a journey to productivity, efficiency, and a little less stress in your life? Well, buckle up, because that’s exactly what VAConnect is here to provide!

VAConnect is like the superhero of virtual assistants, swooping in to save the day by tackling those pesky tasks that take up your valuable time. Need help with administrative duties, social media management, or even a bit of light project management? VAConnect’s got your back!

But wait, there’s more! VAConnect isn’t just for regular businesses. Oh no, we’re talking about a global talent pool that can help you tap into a diverse range of skills and expertise. And the best part? You don’t have to worry about being tied down to a physical location. That’s right, VAConnect is all about the remote work revolution, baby!

Now, let’s talk about the elephant in the room – cost. You might be thinking, “How can I possibly afford to hire a virtual assistant?” Well, fear not! VAConnect offers a cost-effective solution that can save you a pretty penny compared to hiring locally. Plus, with the ability to scale your remote team up or down as needed, you’ll have the flexibility to adapt to your business’s ever-changing needs.

And let’s not forget about the added bonus of being able to focus on your core tasks and priorities. By delegating those time-consuming tasks to VAConnect’s virtual assistants, you’ll be able to work smarter, not harder. So go ahead, take a deep breath, and let VAConnect handle the rest.

So, are you ready to join the VAConnect family and experience the joys of a more streamlined and efficient work life? We promise it’ll be a fun-filled adventure, with a dash of humor and a whole lot of productivity. Don’t wait, sign up today and let’s get this party started!

What VAConnect Pty Ltd offers its clients

VAConnect connects ambitious businesses with skilled, South African-based Virtual Assistants — fully managed, end-to-end, so you get results without the admin headache. We place talent across Marketing, Sales, Executive Support, Project Management, Software Development, Bookkeeping, Customer Support, HR, and more, matching the right person to your specific needs rather than offering one-size-fits-all packages.

With over 17 years in business, a 98% client retention rate, and 250,000+ hours delivered across nearly every industry, we know what it takes to build long-term, high-trust remote partnerships. Every VA is trained through VAVarsity — our in-house programme that builds both core skills and AI fluency — so you get the human intelligence and the tech-savvy, all in one person.

We handle the recruitment, onboarding, management, and ongoing development of your VA, so you can focus on growing your business while we focus on the relationship. Whether you need one dedicated assistant or a full remote team, VAConnect makes outsourcing feel less like outsourcing — and more like adding a teammate who just happens to work remotely.

How VAConnect Pty Ltd outshines the competition

There's no shortage of VA agencies and outsourcing platforms out there — so why VAConnect? It comes down to this: we're not a marketplace, we're not a tech tool you have to manage yourself, and we're definitely not a revolving door of staff. We're a fully managed partner who treats your business like our own.

Here's what sets us apart:
17+ years and counting. We've been doing this since 2008 — through every shift in technology, every economic curveball, every change in how remote work happens. That kind of staying power isn't an accident.
98% client retention rate. Most agencies see high churn within months. Our clients stay because the relationships we build actually compound — the longer we work together, the more value our VAs bring.

A team that's trained, not just hired. Through VAVarsity, our in-house training programme, every VA is equipped with both traditional VA excellence and AI fluency. So you're not getting a generic assistant — you're getting someone who brings your context, your standards, and modern tools to every task.

We manage everything, so you don't have to. Recruitment, onboarding, performance, development, wellness — it's all on us. You get the results without becoming a part-time HR manager.

250,000+ hours delivered, across nearly every industry. That's real, proven experience — not theory.
South African talent, global reach. Our timezone alignment with Europe, the UK, and North America means seamless collaboration, and our VAs bring professionalism, work ethic, and a "one-team" mindset that clients consistently rave about.

At the end of the day, working with VAConnect doesn't feel like outsourcing. It feels like adding a brilliant teammate who just happens to work remotely — backed by a whole agency making sure it works.

VAConnect Pty Ltd company structure

VAConnect is a South African-registered managed services company, co-founded by Karen van Zyl (CEO) and Albert van Zyl (Co-Founder & Director), with roots going back to 2008.

Here's how the team comes together:
Leadership

Karen van Zyl – Co-Founder & CEO, leading the overall vision and front-of-house growth of the business
Albert van Zyl – Co-Founder & Director, overseeing Marketing and Strategy

Core operational team

Marike – Team Success Manager, the direct line manager for all VAs on day-to-day work matters — leave, coaching, accountability, and upskilling
Nikki – Talent Acquisition Manager, leading recruitment and screening
Lynda – Back Office Manager, handling invoicing, payments, and back-office administration
Laurez – Client Success Manager, focused on relationship management and client touchpoints

With a growing team of 40+ people, VAConnect operates as a fully managed services model — meaning clients get an end-to-end experience, with every VA backed by a structured support system (recruitment, management, training through VAVarsity, and wellness through Atomic Energy) rather than working in isolation.

Sample highlight service offering of VAConnect Pty Ltd

VAConnect's core offering is built around four key service pillars, each designed to plug skilled, South African-based talent directly into the parts of your business that need it most:

1. Sales Support
VAs and SDRs who manage your sales funnel end-to-end — lead generation, prospecting, pipeline management, CRM management, and appointment setting. They act as a true extension of your sales team, driving consistent outreach and measurable pipeline growth.

2. Marketing Support
From content creation and social media management to digital marketing and SEO, our marketing VAs help build your brand presence and execute on growth strategies — often leading to significant, measurable audience growth.

3. Executive Assistance
Dedicated EAs who manage complex calendars, coordinate travel and events, handle confidential communications, and bring structure to busy founders' and executives' day-to-day operations — integrating so seamlessly that clients often describe them as "part of the team."

4. Project Management
Remote PMs who coordinate distributed teams, manage priorities and workflows, and guide projects to completion — especially valuable for businesses operating across multiple time zones.

Across all four pillars, every VA is backed by VAConnect's fully managed service model — recruitment, onboarding, ongoing management, and continuous upskilling through VAVarsity — so clients get the results without having to manage the talent themselves.

Headquarters

South Africa

Public or Private

private

Seats or staff

50 - 99

Revenue

$50million plus

Industries
  • Advertising & PR
  • BPO
  • BPO industry
  • Business Administration
  • Business Consulting and Services
  • Digital Marketing
  • Ecommerce
  • Financial Services
  • Professional Services
  • Real Estate
  • Recruiting Staffing
  • SaaS

Details

Executive

Karen van Zyl

Year Founded

2014

Countries of fulfillment
  • Argentina
  • Australia
  • Denmark
  • Finland
  • Germany
  • Ireland
  • Italy
  • Netherlands
  • New Zealand
  • Portugal
  • Russia
  • South Africa
  • Spain
  • Sweden
  • United Arab Emirates
  • United Kingdom
  • United States
Sectors
  • Admin Support
  • Back Office Support
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • Inbound & Outbound
  • Office Leasing
  • Outsourcing Consultancy
  • Recruiting & Talent Acquisition
  • Software & Application Development
Contact information

+27716749339

karen@vaconnect.co.za

https://virtualassistantza.com

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,700+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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