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Home » Articles » Top 5 tasks you can outsource to an offshore healthcare team

Top 5 tasks you can outsource to an offshore healthcare team

The healthcare sector is among the most crucial industries in the world. Medical facilities have to take care of their patients daily, and they need the help of an offshore healthcare team to provide efficient services. 

Delegating healthcare services to an offshore team is not a new concept to most organizations. Having a remote team helps hospitals continue their increased productivity and focus on their patients.

Offshore healthcare team definition

An offshore healthcare team refers to a group of professionals that covers a medical facility’s non-core tasks that are crucial everyday operations. They do their jobs remotely, in faraway locations, mostly in completely different time zones. 

Offshore outsourcing providers help supplement the time difference by having their team operate in the medical facility’s timezone. With the use of various communication programs. They can work with the in-house team for effective collaboration.

With the right outsourcing partner, medical institutions can get valuable services at a lower cost compared to onshore and nearshore providers.

Offshore healthcare team definition

Services you can offload to an offshore healthcare team

The healthcare BPO sector handles a variety of activities to help medical facilities in their day-to-day operations. 

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Here are some of the services that you can outsource to an offshore healthcare team.

Clinical administration

Outsourcing your clinical administration services to an offshore team helps remove the burden of non-core responsibilities. This way, the in-house hospital staff can prioritize their clinical excellence. 

Offshore administrators are skilled in finishing multiple tasks to improve performance, help revenue growth, and increase overall patient satisfaction. 

This creates a more engaging environment for employees and a more welcoming space for patients.

Data entry

Healthcare facilities have to process and update large volumes of medical information every day. Outsourcing data entry tasks will help you free up your resources to focus on core healthcare jobs.

Data entry is important in providing insights needed for informed business decisions. A facility that seeks to use its stored information must work with the top professionals in data processing and management. 

Medical coding and billing

Medical coding and billing can be complicated, unlike other industries. That is why you need a specially trained staff to deal with these records. 

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Healthcare BPO providers are equipped with the necessary tools and software to do the job accurately and efficiently. This lets your local team prioritize the core tasks of your organization — such as medical research, patient treatment, and care.

Claims processing

Patients need to have proper medical claims for their insurance companies, and it is a critical healthcare activity. Accuracy on every single claim is important.

To ensure that patient claims are in check, it’s smart to offload this task to a third-party service provider. With manpower and expertise in the task, outsourced teams can process large volumes of medical claims quickly.

Outsourcing your claims services can help you efficiently order, organize, submit, and complete all steps of a transactional process in a timely manner.

Telehealth services

Outsourcing your telehealth services to an offshore healthcare team maintains the efficiency of your operations even when you are away. They can help provide your business with a 24/7 service that allows patients to reach you anytime.

Healthcare facilities mostly rely on digital communication and telecommunications technologies to connect with their patients. With an outsourced staff, you could provide your patient with excellent care which contributes to their satisfaction with your services.

Services you can offload to an offshore healthcare team

Introducing ASW Global’s healthcare services

A reliable outsourcing partner can offer a great offshore team to help your hospital facility with its daily operations. An established offshore services provider like ASW Global can help you with your needs.

ASW Global provides optimal inpatient care through a dedicated remote team of experienced medical professionals. They build back-office teams for your organization to support health services and provide quality assistance for your clients. 

From the initial introduction to the final optimization of your team, ASW provides an end-to-end solution with a focus on certified data security, providing the best talent and facilities available for your peace of mind.

Collaborate with ASW Global now for your healthcare outsourcing needs.

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Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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