Outsourcing Summit: Live events and conferences in the new normal

What is the Outsourcing Summit?

The Outsourcing Summit is a live event where business leaders explore offshore staffing, tour real BPO offices, and learn from outsourcing experts in one sitting.

• It brings founders, CEOs, and industry experts into one virtual room.
• It features live BPO office tours and honest talks about offshore staffing.
• It helps first-timers see how outsourcing works before they commit.

The outsourcing summit grew out of a big shift in how people meet. The COVID-19 pandemic pushed businesses, media companies, and event planners toward digital channels. As a result, more brands began to run webinars and online conferences from home and virtual offices. In early 2020, the number of US brands offering webinars grew by 36 per cent. So the stage was set for a new kind of outsourcing event.

Outsource Accelerator stood out by hosting the annual Outsourcing Summit. The goal is simple. The event tours prospects through the industry and urges them to explore offshore staffing. In addition, the full-day immersive event drew nearly 2,000 people. Because of this, it became a big win for the company and for the wider outsourcing industry.

>> Outsourcing Summit REPLAY: Watch a full video replay of OS2020 here

Outsourcing Summit 2020

The North American Edition of the Outsourcing Summit (OS2020) took place on October 8. Outsource Accelerator’s founder and CEO Derek Gallimore hosted the day. As a result, viewers got a rare look into a misunderstood industry.

Derek was joined by industry officials, outsourcing experts, and CEOs of leading partners in the Philippines. The event promised zero tedious Zoom calls. As expected, it delivered.

The live event started at 10 in the evening, Philippine Standard Time. That is when BPO offices come alive to serve Western clients. First, viewers watched live office tours, a key highlight of the summit. Derek toured the offices of Cloudstaff, Telework PH, and EMAPTA Philippines. In this segment, the CEOs shared their background and pricing models. They also walked through their recruitment steps and facilities. For many viewers, this was the first close look at how offshore staffing teams really run.

The summit ended with a roundtable talk. Cloudstaff CEO Lloyd Ernst, Telework PH CEO Marge Avisto, and EMAPTA CEO Tim Vorbach joined Derek Gallimore on screen. The CEOs shared hard-won lessons on core outsourcing topics. They also faced tough issues around offshoring. Finally, they answered hard questions from the virtual audience.

Outsourcing Summit 2020 Giveaway

As a treat, the summit offered 100 risk-free trials at 85% off, with a money-back guarantee. So prospects could try offshore staffing at low risk and a lower price. Meanwhile, the format let them ask real questions before spending a cent.

You can see a replay of OS2020 here. See you at the next one.

Why live outsourcing events matter

Virtual and hybrid events changed how buyers learn about outsourcing. In the past, a buyer had to fly overseas to see a BPO office. Now they can watch a live tour from a desk at home. As a result, the summit lowers the barrier to entry for new buyers.

These events also build trust fast. Buyers hear directly from CEOs, not just sales decks. For example, a live office tour shows real teams, real desks, and real security setups. Because of this, buyers can judge a provider with their own eyes.

The format fits how the Philippine BPO industry keeps growing. New buyers want proof before they sign. So a summit gives them that proof in one evening. It also helps them grasp how outsourcing helps a business without a long research phase.

What to expect at an outsourcing summit

Every summit follows a clear flow. First, hosts set the scene with market context. Next, live tours show how top providers work day to day. Then, a roundtable digs into pricing, hiring, and quality. Finally, the floor opens for questions.

Newcomers should come with a short list of goals. For example, note the tasks you want to delegate first. In addition, jot down your budget range and target timeline. That way, you can match each provider to your real needs. If you are still new to the field, the basics of business process outsourcing are a good primer before you attend.

Events like this also point to where the market is going. To stay ahead, review the latest outsourcing trends shaping the industry. So you arrive ready to ask sharper questions.

Frequently asked questions

What is the Outsourcing Summit?

It is a live event hosted by Outsource Accelerator. It connects buyers with top BPO providers through office tours, expert talks, and a CEO roundtable.

Who should attend an outsourcing summit?

Founders, executives, and managers who want to explore offshore staffing should attend. It suits both first-time buyers and firms that want to scale an existing team.

Can I still watch the OS2020 sessions?

Yes. A full video replay of OS2020 is available online. You can watch the tours and the roundtable at your own pace.

Are outsourcing summits only virtual?

No. Many events now run in a hybrid format. Some segments are live in person, while others stream online for a global audience.

How do I prepare for the summit?

List the tasks you want to outsource first. Then set a budget and a timeline. That way, you can match each provider to your needs during the tours.

Key takeaways

• The Outsourcing Summit gives buyers live BPO tours and expert talks in one sitting.
• OS2020 drew nearly 2,000 people and featured Cloudstaff, Telework PH, and EMAPTA.
• Virtual and hybrid events lower the barrier for new outsourcing buyers.
• Come with clear goals, a budget, and a task list to get the most value.
• A full replay of OS2020 is still available to watch online.