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Telework PH

About

TeleworkPH specializes in helping technology and SaaS companies provide top-notch customer support and service. We especially love working with those companies who have recently gone digital and have been exploring remote workforce options.

We also offer full-time virtual assistant services with amazing talent that will be dedicated to your company or business. Everything from back office to social media management, we can source the right VA for you.

What Telework PH offers its clients

At TeleworkPH we offer the personal approach that is needed with a remote workforce. For first timers, we‘ll guide you through every step of the process and take proactive measures where necessary to ensure your experience with us is seamless. For those veteran companies who have used and enjoyed the benefits of outsourcing before, you’ll agree our services meet and surpass all alternative staffing solutions.

Here is what TeleworkPH can do for you:

Inbound Call Center - Seamless and efficient customer support is the key to maximize profits. Leave your customers to capable hands.

Virtual Assistants - Worry about tedious daily tasks no more and focus on the strategic components of your business.

Back Office Operations – A flexible and cost-effective solution that allows you to focus on your core business.

Data Processing - Get reliable high-quality data you can use to leverage crucial business decisions.

Data Annotation - Accurate, fast, and quality-assured results to scale up your AI program.

How Telework PH outshines the competition

We like to keep it simple. No extra steps or a series of hoops to jump through. We have examined all of our processes, paying close attention to the client experience, and streamlined them in such a way as to remove as much heavy lifting and confusion as possible.

Also, we seek out feedback and suggestions from our clients on how to improve our services. See something you would like us to add in? Let us know! Those suggestions are gold.

Why do we go to such great lengths? It’s simple. We want to see our clients succeed. We like long term, trust-filled business relationships. When we help our clients grow, we grow right along with them.

Telework PH company structure

We are Filipino owned and operated since our humble beginnings. Our CEO founded TeleworkPH as a work from home freelancer and mother. She had a vision to revolutionize business process outsourcing in the Philippines by providing jobs for agents closer to their homes.

In 2015, this vision began from a team of 30 professionals working in the rural area of the Philippines, just north of the capital of Manila. With the increasing demand of our clients, our small team of 30 rapidly grew to 500 in just two years.

Sample highlight service offering of Telework PH

- Pre-vetted staff – we adhere to strict pre-screening practices to ensure that our agents meet the client’s needs.
- Top of the line skills training – we make sure that our training modules are up to the global standards.
- 100% Data protection – we’re updated and compliant with international data privacy and security regulations.
- Seamless digital transition – we’re updated with the latest systems and technology to fully serve your needs.

Headquarters

A Square Bldg. DRT Highway, Baliuag, Bulacan 3008, PH

Public or Private

Private

Seats or staff

201-500

Revenue

-

Industries

-

Highlights

Alexa ranking

20,518,500

Domain Authority

9

Site traffic

-

OA ranking

-

Glassdoor rating

-

CrunchBase ranking

-

Details

Executive

Marge Aviso, CEO

Year Founded

2015

Countries of Fulfillment
  • Philippines
Sectors

-

About Telework PH: Review and comparison

Telework PH is an innovative digital customer experience outsourcing, offshoring, Business Process Outsourcing (BPO) service provider headquartered in Baliuag, Bulacan. 

This BPO firm prioritizes giving clients high-quality and cost-effective offshore solutions for small and medium-sized enterprises for any industry.

Since its foundation in 2015, the firm has provided outsource customer support services for businesses in the United States, Canada, UK, Australia, Malaysia, and the Philippines. Their current company size is between 201 to 500 employees, and its last reported revenue is $5 million.

Telework PH Outsourcing

This BPO firm takes pride in “strategically helping businesses scale in their operations while keeping costs at bay.” Telework PH also caters to various 24/7 customer engagement omnichannel and multichannel outlets, such as social media, text messages, live web chat, and emails, while businesses focus on high-priority work.

Additionally, Telework PH provides business continuity for any established, growing, or start-up businesses in case of prolonged emergencies.

Telework PH’s BPO services and pricings

Telework PH is a dynamic outsourcing solution that offers the following services:

  • Call Center Management
  • BPO
  • KPO
  • SaaS
  • Data Processing
  • Virtual Call Center Services
  • Data Annotation
  • Data Labeling
  • Content Moderation
  • Data Moderation
  • Back Office Operation

The firm’s services are ideal for businesses who want to simplify their work processes, no matter the industry.

Telework PH’s pricing

Telework PH’s initial payment prices depend on the client’s needs and how they want to develop their business. Applying for their services is quick and straightforward; after filling out an online application, they’ll reach out to clients to discuss their policies within a day or two.

How Telework PH outshines its competition

Telework PH prioritizes delivering the best digital customer experience services with timely returns, creating resolutions for clients’ problems to help them achieve business goals. Their model for success includes:

  • Selecting and training specialized teams to use the most up-to-date technology and tools to streamline and optimize business processes
  • Maintaining a client’s brand voice when engaging with customers through phone, email, or social media
  • Complying with data protection regulations to build trust with businesses
  • Exceeding customer expectations by immersing themselves in their clients’ business goals, values, and culture

Additionally, many organizations recognized Telework PH’s ability to help companies reduce operating costs and drive their business growth by over 50%.

Key executives

Marge Aviso (CEO and Founder)

Marge Aviso has been Telework PH’s Chief Executive Officer (CEO) since 2018. Aviso also founded the company, has a nursing background, and prioritizes customer success.

RC Constantino (Director of Operations)

RC Constantino has been Telework PH’s Director of Operations since 2018. He has over ten years of experience in the customer service industry and is responsible for the firm’s daily operations for non-voice accounts.

Telework PH reviews and comparisons

Telework PH is an innovative digital customer experience outsourcing, offshoring, and BPO provider in Bulacan. Although we currently don’t have reviews for Telework PH, we suggest comparing it with other prominent BPO services in Bulacan that offer services to other businesses globally. 

You can also browse through the firm’s case studies to see how other companies flourished from their productivity.

Telework PH’s contact information

Telework PH’s main headquarters is located in:

A Square Bldg. DRT Highway, Baliuag, Bulacan 3008, PH

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +1(833)-853-9675.

References

https://www.crunchbase.com/organization/telework-ph

Telework PH videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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