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Agents Republic

About

Headquartered in Vancouver, Canada, Agents Republic provides next generation contact center services with home-based workforce globally. The company was formed by industry professionals with more than 13 years track record in cloud-based contact center outsourcing in 38 countries. Agents Republic delivers exceptional customer service, technical support, back office, sales support and AI data services with native speaking agents, using state of the art technologies, including cloud automation and Artificial Intelligence. Services are available 24/7/365 in all time zones across multiple channels: phone, email, chat, video chat and social media. Agents are carefully selected, trained and certified to represent global brands, and equipped with local market knowledge in regional dialects. Whether you optimize locally or expand globally, you need a reliable partner that exceeds your expectations. Join the Republic and start outsourcing today!

Headquarters

-

Public or Private

Private

Seats or staff

51-200

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Alexa ranking

34,789,994

Domain Authority

3.9

Site traffic

100

OA ranking

-

Glassdoor rating

5

CrunchBase ranking

-

Details

Executive

David L. Papp, Founder & CEO

Year Founded

-

Countries of Fulfillment

-

Sectors

-

Contact information

16042108100

https://www.agentsrepublic.com/

Social media

About Agents Republic: Review and comparison

Agents Republic is a Business Process Outsourcing (BPO) company specializing in creating innovative strategies for customer support, multilingual capabilities, and reducing staffing costs. Over the span of 13 years, it has grown into a large-scale company with over 2,000 agents trained and equipped to handle projects in the following industries:

  • Retail and e-commerce
  • Travel and hospitality
  • Technology
  • Insurance, finance, and consulting
  • Healthcare
  • Telecommunications and media
  • Automotive

Agents Republic prides itself in its standard of excellence, client-focused approach, integrity, and diverse and inclusive workplace.

Agents Republic Outsourcing

The headquarters is in Vancouver, Canada, and there are also branches in Toronto and Budapest. It employs agents from all over the world to provide contact center services from native speakers. 

Agents Republic has the capabilities to work with startups, mid-sized companies, and larger multinational companies. It uses the latest technology and a cloud-based model to deliver innovative and efficient solutions.

Agents Republic’s BPO services and pricings

Agents Republic can deliver excellent BPO services in the following areas:

  • Customer service
  • Technical support
  • AI data services
  • Order taking services
  • Welcome and retention calls
  • Booking and reservations
  • Sales support

What sets Agents Republic apart from other call center outsourcing providers is its focus on investing in human interactions. It values empathy, curiosity, creativity, and intuition and integrates these factors into the call center experience. 

Agents Republic’s pricing

Many solutions come in the form of customized service packages. However, prospective clients can request a quote for specific services through the company website.

Agents Republic also provides a general guideline for estimated costs. Project Setup can range from $500-$10,000 per project. Service fees can cost between $8-$35 per hour and $500-$5,000 per month for project management services.

How Agents Republic outshines its competition

Agents Republic has a very diverse reach and can offer services in 150 different languages and dialects. It also has clients in 127 countries, making Agents Republic well-experienced in working in international and multilingual environments. 

This company also has an A+ rating with the Better Business Bureau. It strives to “make people’s lives better with remarkable customer experience” and provides an omnichannel contact center that utilizes all types of communication to serve clients’ customers with excellence.

Key executives

David L. Papp (Founder and CEO)

David L. Papp has years of experience in the contact center industry. Before Agents Republic, he worked with CloudAgents and developed it from its small beginnings. 

Adam Antal (Co-Founder, CSO, and VP Sales)

Adam Antal has over 12 years of experience in international business. He has worked in the financial and investment industry and has a strong connection to global contacts. 

Gabor Csepei (Director of Finance)

Gabor Csepei has 13 years of experience in accounting and managing and developing systems for finances. He also has a diverse background in leading and working in various industries.

Agents Republic reviews and comparisons

Agents Republic is a multilingual contact center provider with an international clientele. We don’t have reviews for this company, so we recommend comparing it to other large-scale contact center providers located in Canada that provide services in many different languages.

Agents Republic’s contact information

Agents Republic’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 16042108100.

References

https://www.glassdoor.com/Overview/Working-at-Agents-Republic-Canada-EI_IE3190758.11,33.htm

https://www.crunchbase.com/organization/agents-republic

Agents Republic news, podcast & articles

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Agents Republic videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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