The Outsourcing
Summit 2020

8TH OCTOBER 2020

LEVERAGING REMOTE, OFFSHORE & GLOBAL WORKFORCES

North American Edition

Exploring offshore staffing & how it can transform your business. A unique full-day immersive virtual event.

REGISTER NOW
OS2020

Business & staffing solutions for SMBs & enterprise

The Outsourcing Summit 2020 connects you and your business to the outsourcing industry.

  • See how you can access low-cost globalised employment and tap the vast executive experience of the Philippine outsourcing sector.
  • See how your business can save 70% on staff costs whilst improving quality and boosting revenues.
  • Bust common misconceptions, avoid common disappointments and meet the industry’s key players.

OS2020 covers remote work, call centers, offshore staffing, virtual assistants, all offshore professions & specialisms and more.

REMOTE ROLES & TEAMS
CALL CENTERS & SALES
OFFSHORE
STAFFING
VIRTUAL
ASSISTANTS
DEVELOPERS & SPECIALISED ROLES
UNIQUE EVENT, INVALUABLE INSIGHTS:
6 IN-PERSON LIVE SESSIONS
12 INDUSTRY LEADERS & EXPERTS
2k+ BUSINESS ATTENDING

Outsourcing deconstructed

OS2020 offers unparalleled insight into an underappreciated and often misunderstood industry.

We deconstruct the outsourcing industry and explore how your business can leverage the global workforce for savings, growth & recovery.

Join this unique virtual summit for an inside view of the outsourcing industry, how it works, and how it can benefit your business.

1 day, 6 unique in-person (virtual) sessions.

UNIQUE INTERACTION

NO BORING ZOOM INTERVIEWS

There are ZERO tedious Zoom calls at OS2020. Join us for 6 unique and immersive live events. Meet industry leaders, go behind the scenes of the outsourcing industry and join in live Q&A with industry experts

LIVE FACILITIES TOURS
IN-PERSON EXPERT INTERVIEWS
PANEL DISCUSSION AND Q&A
REAL CLIENT CASE-STUDIES
UNPARALLELED ACCESS
BEHIND THE SCENES INSIGHT

OS2020 LIVE TOURS

Visit 3 world-leading outsourcing facilities

We interview the CEO’s, take a guided tour around the facilities, and speak with staff and clients of three world-leading outsourcing companies.

We’ll discuss how outsourcing works, cover the different pricing models, and cover what you need to know to get outsourcing working for your business.

Get an insider’s view of the world of outsourcing at OS2020.

OUTSOURCING EXPERTISE

The OS2020 lineup

Final speakers to be confirmed
Industry officials & dignitaries

Meet the industry officials who are helping the outsourcing industry thrive

Secretary Ramon Lopez Current Secretary of Trade and Industry (DTI) Head of DTI - Philippine Government body responsible for promotion of outsourcing industry
Rey Untal President of IBPAP (IT and Business Process Association of The Philippines) The industry association for Philippine outsourcing for the Philippine outsourcing industry
Don Felbaum US Chamber of Commerce ex-president & board member Managing Director of Optel, outsourcing veteran and ex-president of Philippine US Chamber of Commerce
Live real-life outsourcing facility tours

Be toured around the world’s leading outsourcing facilities, meet the people in charge and hear direct from outsourcing staff and clients

Cloudstaff Modern workforce solutions An Australian-led outsourcing facility with over 3,500 staff across multiple sites
EMAPTA Enterprise solutions for SMEs An industry leader with 11 sites, 3500 staff and sophisticated operations
ZIGZAG High-calibre global offshoring A flexible offshore services provider providing high-skilled roles and multiple office solutions
Industry experts and CEOs

Meet and learn directly from the CEOs, founders and experts of the offshore staffing industry

Derek Gallimore CEO of Outsource Accelerator World’s leading offshore staffing marketplace and advisory
Victor Aliwalas Vice President - PLDT Enterprise PLDT is the Philippine telecom conglomerate specialising in outsourcing solutions
Miguel Warren Regional Head of Payoneer Innovative digital payments multinational specialising in offshoring solutions
Lloyd Ernst CEO & founder of Cloudstaff Leading offshore staffing services company
Tim Vorbach CEO & founder of EMAPTA Leading offshore staffing services company
Vince Dickson CEO & founder of ZIGZAG Leading offshore staffing services company
Paul Rivera Co-Founder & CEO at Kalibrr Southeast Asia's leading talent and employability platform
To be announced More speakers coming soon
To be announced More speakers coming soon
8TH OCTOBER 2020

LIMITED TO 2,000 PARTICIPANTS ONLY
REGISTER NOW

We’re giving away 100 risk free trials - at a huge discount - available on the day only.

OUTSOURCING EXPERIENCE

OS2020 sessions guide

Final speakers to be confirmed

The Outsourcing Summit 2020 introduces you and your business to the outsourcing industry.

North American Edition: times shown in US EST
10:00AM TO 10:45AM - US EST | INDUSTRY LEADERS PANEL
LIVE STUDIO PANEL
INDUSTRY OFFICIALS & DIGNITARIES
“Outsourcing: a high tech industry poised for global prominence”
SPEAKERS: Ramon Lopez, Sec. Trade and Industry (DTI)  |  Rey Untal, iBPAP  |  Don Felbaum, AMCHAM  |  Derek Gallimore, Outsource Accelerator  |  Moderator: Regina Hing
Exploring the rise of remote work and outsourcing globally; and how the Philippines is staying on top of the ever-evolving offshore staffing sector. We discuss the provision of sophisticated professional service solutions and the increasing focus on skilled professions and advanced infrastructure.
11:00AM TO 11:45AM - US EST | OUTSOURCING EXPERT PANEL
LIVE STUDIO PANEL
TECHNOLOGY & TOOLS
“The technology and tools enabling global workforces”
SPEAKERS: Victor Aliwalas, PLDT  |  Miguel Warren, Payoneer  |  Paul Rivera, Kalibrr  |  Moderator: Regina Hing
Working online, remote and in the cloud has only been possible for the last 20 years. We explore the tools that are facilitating smooth globalised work and how to reduce common friction points.
1:00PM TO 1:45PM - US EST | 1ST OUTSOURCING FACILITIES TOUR & INTERVIEWS
LIVE SITE TOUR
ZIGZAG OFFSHORING
“Adaptable services for any company profile”
SPEAKERS: Vince Dickson, CEO, ZIGZAG; plus operations manager, staff and clients
We talk to Vince Dickson about ZIGZAG and what people need to know to ensure they get the best out of outsourcing. We discuss offshoring for different sectors, roles and professions. We then take a tour around the facilities, see what they’re working on and chat to some of the staff.
3:00PM TO 3:45PM - US EST | 2ND OUTSOURCING FACILITIES TOUR & INTERVIEWS
LIVE SITE TOUR
EMAPTA Versatile Services
“The technology and tools enabling global workforces”
SPEAKERS: Tim Vorbach, CEO, EMAPTA; plus operations manager, staff and clients
Tim Vorbach discusses flexible enterprise-level offshore staffing solutions, the various business models, costs and tips for getting the best outcomes. We will then have a tour around their facility, talk to some staff, clients and senior management.
5:00PM TO 5:45PM - US EST | 3RD OUTSOURCING FACILITIES TOUR & INTERVIEWS
LIVE SITE TOUR
Cloudstaff Modern Workforce
“Innovating on the Globalised Workforce”
SPEAKERS: Lloyd Ernst, CEO, Cloudstaff; plus operations manager, staff and clients
Lloyd Ernst introduces the modern workforce and discusses the future of globalised professional services. Lloyd will then give a tour of their facility, see some incredible work being done and we get to chat to some of the staff and senior management.
7:00PM TO 8:15PM - US EST | CEO ROUNDTABLE AND Q&A
LIVE STUDIO PANEL
OPEN FORUM AND Q&A
“Outsourcing Deconstructed: know what you need to know.”
SPEAKERS: Vince Dickson: CEO, ZIGZAG  |  Tim Vorbach: CEO, EMAPTA  |  Lloyd Ernst: CEO, Cloudstaff  |  Derek Gallimore: CEO, Outsource Accelerator  |  Moderator: Regina Hing
The CEOs will share their vast experience on core outsourcing topics and what you need to know to master offshore staffing for your business. We will get the CEOs confronting some of the tough issues around offshoring, and also open up the forum to your questions and feedback.

SUMMIT GIVEAWAY: 100 roles in 8 hours

We’re giving away 100 risk-free trials - at a huge discount - available on the day only.

INVALUABLE INSIGHT

How you can optimize offshore staffing for your business

Navigate the outsourcing industry with ease, avoid pitfalls and arduous contracts, and save thousands.

  • Save 70% on staff costs - core pricing models
  • Ensuring outsourcing works for you
  • Negotiating the best BPO terms, price and contract
  • Know what to ask for and what to avoid
  • How to get the best deal and avoiding the pitfalls
  • Philippine pay rates, holidays and overtime costs
  • Key outsourced roles and salaries offering best value
  • Best outsourcing cities to tap into
  • Ethics of outsourcing
  • Work-from-home (WFH) and Business continuity planning (BCP)

The global economy is faltering – business has been forcibly shut down.

We’re now navigating through one of history’s most extreme black swan events. The repercussions of the economic suppression are severe, immediate and ubiquitous.

Every business and every situation is different – but amidst Coronavirus, 100% of businesses will be tracing these next three steps:

  • Slash costs
  • Adapt
  • Rebuild

The Outsourcing Summit 2020 explores strategies to help businesses recover and thrive in the new normal.

COVID-19 BUSINESS RECOVERY

Adapt and rebuild your business in the ‘new normal’

8TH OCTOBER 2020

JOIN THE LIVE EVENT - NO REPLAYS

Don’t miss OS2020 - the industry-leading outsourcing event.

OUTSOURCING OPPORTUNITY

SUMMIT GIVEAWAY:
100 roles - 8 hours - 85% off

We’re giving away 100 risk-free trials - at a huge discount - available on the day only.

✓ No-risk: OA accredited service partners, 30-day money-back guarantee.

100 Strictly limited to first 100 applications Start outsourcing today - with OS202’s risk-free trial. Rely on the industry experts. Limited to just 100 applicants.
85% OFF Saving 100 clients $400,000 in 1 day! Outsourcing can already save you 70% on staff costs. With the Summit giveaway, you can save as much as 85%.
8hrs Only available during the Summit The Summit giveaway is only available on the day and is available to attendees only. Strictly limited to the first 100 applicants.
OS2020

Limited to just 2,000 participants

Explore outsourcing for your business. Meet the industry leaders, hear from the experts, tour outsourcing facilities, and learn how to harness globalised employment and avoid common pitfalls.

REGISTER NOW