Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • Sectors
    -
    Glassdoor rating

    5/5

    Rank  #837
    • Seat:

      100-249
    • DA: Domain Authority

      6
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2014
    • Locations:

      1
  • Winsolutions is a full-service BPO company located in the heart of Metro Manila’s central business district, dedicated to delivering the right staffing solutions for your business needs. Since our establishment in 2014, we have grown into a trusted partner across multiple industries, offering services such as Customer Service, Technical Support, Data Entry, Email Support, Social Media Management, and various seasonal projects.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2486
    • Seat:

      50-99
    • DA: Domain Authority

      12
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2014
    • Locations:

      1
  • From Switzerland to the Philippines. Arcanys is a Swiss software development outsourcing firm in the Philippines. Founded in Cebu City in 2010 by a team of serial entrepreneurs, and benefiting from the extraordinary skills of Filipino tech professionals, our company focuses on bringing businesses closer to users. Arcanys helps technology teams to start, experiment, evolve and scale by hiring and training the best software developers in the Philippines. Arcanys specializes in developing high-quality software for startups and established businesses, with a keen focus on innovation. Evolving into a startup incubator and established-business accelerator. We have a passion for enabling business creation for people with fresh ideas. Over the years, Arcanys has grown from a classic software outsourcing company into an engine for launching new ventures and business ideas, propelling many startups off the ground, and accelerating SMEs with their development needs. Through our investment initiative Arcanys Ventures: Evolving into a startup incubator and established-business accelerator. We have a passion for enabling business creation for people with fresh ideas. Over the years, Arcanys has grown from a classic software outsourcing company into an engine for launching new ventures and business ideas, propelling many startups off the ground, and accelerating SMEs with their development needs.. Technology: a longstanding entrepreneurial love affair. Born and raised in Switzerland, both Alan and Fred fell in love with technology long before the Internet became mainstream and have spent their entire career in mostly e-commerce and software projects. Leaving the comfort of Switzerland for Spain in 2001, Alan co-founded and ran an online video game startup, which later expanded to Hong Kong in 2003. It grew to have 350 customer service and software development staff, one million customers in a year, $90 million in revenue, and which received over $80 million of VC investments. In 2009, Fred joined Alan on his second venture in Hong Kong after having spent many years working in merger, acquisition and reorganization projects for top financial organization in Switzerland. Before then, he also monitored outsourcing suppliers as a corporate buyer and became the youngest IT board member of a listed company at age 25. Alan and Fred moved their second venture to the Philippines. And in 2010, the perfect marriage of entrepreneurial experience and passion for tech led to the creation of Arcanys.

    Sectors
    • Data Analytics And Ai
    • It Services And It Consulting
    • Software Application Development
    Glassdoor rating

    4.8/5

    Rank  #428
    • Seat:

      250-499
    • DA: Domain Authority

      32
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2010
    • Locations:

      5
  • BPO (Business Process Outsourcing) Services are the practice of outsourcing non-core business processes to an external service provider who specializes in delivering these services. RCSPL Canada Inc. is a leading provider of Business Process Outsourcing (BPO) services in Toronto, Canada. Our goal is to help businesses streamline their processes, increase efficiency, and reduce costs through our comprehensive BPO solutions. We understand that every business is unique, and that’s why we offer customized BPO services to meet your specific needs. Our experienced team of professionals will work with you to identify areas where we can make a positive impact, and implement solutions that are tailored to your business. At RCSPL Canada Inc., we believe that outsourcing should be simple and stress-free. That’s why we handle everything from start to finish, so you can focus on what you do best. RCSPL Inc. Canada is one of the top bpo companies in Canada.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Business Compliance
    • See all
    Glassdoor rating
    -
    Rank  #3097
    • Seat:

      1-49
    • DA: Domain Authority

      6
    • Revenue:

      Unknown
    • Founded:

      2022
    • Locations:

      1
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  • As a prominent global provider of customer experience BPO solutions, Value Leaders BPO (VLBPO) empowers brands to strengthen connections with their customer base, ultimately enhancing their brand equity. The pursuit of world-class support is crucial for internationally revered brands that value responsiveness, empathy, and personalized assistance. Consumers actively seek these qualities and readily recognize and reward companies that consistently meet such expectations. Catering to clients across various industries, including legal, health and wellness, fintech, gaming, technology, home sharing and travel, digital advertising, social media, streaming, and e-commerce, VLBPO's profound expertise and extensive presence in the US, Canada, and UK markets solidify our reputation as a reliable partner. This is particularly true for emerging, high-growth enterprises aiming to capitalize on limitless opportunities. Our commitment to delivering favourable results extends beyond business success. As we actively engage in socially responsible corporate initiatives focused on effecting positive change in the lives of individuals, communities, and the environment, our corporate social responsibility programs underscore our dedication to making a meaningful impact.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    5/5

    Rank  #790
    • Seat:

      100-249
    • DA: Domain Authority

      16
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      1
  • Cloudstaff is a virtual staffing company that combines enterprise-grade technology with a people-first culture to connect businesses with top global talent. Its People + Tech model draws from a talent pool of over one million professionals, with over 20 delivery centers across the Philippines, India, Colombia, Kenya, and Sri Lanka, and dedicated onshore teams in the US, Australia, and the UK. Businesses across more than 34 countries build high-performing virtual teams with Cloudstaff across hundreds of roles. Recognized five consecutive years as one of HR Asia's Best Companies to Work For in Asia, Cloudstaff maintains a staff retention rate of 99%+, giving clients dedicated professionals who develop deep institutional knowledge of their business over time. Visit www.cloudstaff.com to discover a virtual staffing partner built for the way ambitious businesses grow.

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating

    4.4/5

    Rank  #50
    • Seat:

      1000-4999
    • DA: Domain Authority

      31
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      2005
    • Locations:

      8
  • At CDM Direct, we are dedicated to providing exceptional customer experiences through seamless journeys across multiple channels. Our solutions integrate various platforms, enabling customers to navigate effortlessly without any disruptions. With a focus on enhancing customer experience supported by our parent organisation, TKW Research, who are experts in real-time Voice of the Customer tracking. We transform valuable real time transaction based feedback into tangible actions, ensuring your business stays ahead in meeting customer needs. Simplifying purchase channels is another area of expertise at CDM Direct. Whether you require support for your online store, eCommerce offerings, or a combination of digital platforms and outbound calling, our team has the necessary skills to make your business the top choice for your customers. In the digital landscape, we understand the importance of maintaining a human touch. Our comprehensive live chat solutions capture valuable customer data, empowering our expert team to engage with the right contacts effectively. By prioritizing personalized interactions, we ensure that your customers feel valued and heard. Partner with CDM Direct to unlock the full potential of connected customer journeys, enhanced experiences, streamlined purchase channels, and the human touch in the digital age. Elevate your business and surpass customer expectations with our exceptional services.

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating

    3.7/5

    Rank  #539
    • Seat:

      250-499
    • DA: Domain Authority

      18
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      1991
    • Locations:

      5
  • Sectors
    -
    Glassdoor rating
    -
    Rank  #2983
    • Seat:

      1-49
    • DA: Domain Authority

      9
    • Revenue:

      Under $500,000
    • Founded:

      2024
    • Locations:

      1
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  • Imperative Business Ventures Limited - Empowering the Future of Digital Operations Company Overview Founded in 2011, Imperative Business Ventures Limited (IBVL) is a privately held, professionally managed enterprise headquartered in Mumbai, India. Anchored by visionary leadership, seasoned industry professionals, and women entrepreneurs, IBVL has grown into a trusted partner for digital transformation and outsourcing solutions across global markets. Vision To become India’s next unicorn by enabling future-ready enterprises, intelligent process automation, and inclusive digital ecosystems. Ownership & Governance • Privately held by founding promoters and select private investors • Board-governed, transparent structure focused on strategic, long-term growth • Commitment to ethical practices, diversity, and innovation-driven leadership Core Capabilities Digital Transformation | BPO & KPO Services | Intelligent Automation | System Integration | Smart Infrastructure IBVL specializes in technology-enabled solutions for BFSI, Telecom, Government, Retail, Healthcare, and Manufacturing sectors, delivering impactful results across: • Customer Lifecycle Management • Back Office & Transaction Processing • AI & RPA-led Automation • IT Hardware Supply & System Integration • Cybersecurity & Digital Infrastructure Flagship Products & Platforms • FinBO+ – End-to-end digital lending platform • DigiBoarding.in – Seamless digital KYC & onboarding • ImperaBOT – Intelligent automation and RPA engine • Custom AI/ML-based Solutions for BFSI, Healthcare, and Government Global Presence & Delivery Capability • 1200+ skilled professionals • Operations across India, UK, Canada, SEA, and the Middle East • Proven track record in Smart Cities, PSU Digitization, and BFSI Transformation Investment Highlights • 14+ years of operational excellence and profitability • Asset-light, scalable business model • Diversified portfolio with strong IP and SaaS offerings • Positioned for global expansion and strategic M&A • High-growth sectors including Digital Public Infrastructure, FinTech, Cyber Assurance, and GovTech Contact 🌐 www.theimperative.in | ✉️ info@theimperative.in

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.5/5

    Rank  #1167
    • Seat:

      100-249
    • DA: Domain Authority

      17
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2011
    • Locations:

      1
  • Corpshore Solutions is a multinational business process outsourcing (BPO) management consortium, Information Technology (IT) Outsourcing & Artificial Intelligence (AI)-Delivery provider headquartered in Toronto, Canada with operations centers in the Dominican Republic, the United States, Canada, the Philippines, Poland, the United Arab Emirates, Colombia, Mexico, Colombia, Uganda, Kenya, South Africa, Ghana, United Kingdom and most recently Uzbekistan We pride in providing cutting-edge nearshoring, offshoring and onshoring services to all small, medium and large-scale enterprises’ looking to leverage top-notch human resource and AI solutions to boost efficiency and reduce the cost of operations Rest assured, you can trust Corpshore Solutions to make your business and IT outsourcing endeavors a fruitful one. We'll work assiduously with you and provide prolific evaluations and reporting every step of the way

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    5/5

    Rank  #711
    • Seat:

      5000-9999
    • DA: Domain Authority

      14
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2015
    • Locations:

      9
  • Remotify is an Employer of Record solution that enables freedom, security and flexibility, because we want to make remote outsourcing simply excellent and sustainable for all. Remotify is a scalable, cost-effective remote hiring solution for founders and small to medium businesses globally.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    4.7/5

    Rank  #587
    • Seat:

      100-249
    • DA: Domain Authority

      22
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2021
    • Locations:

      1
  • SEBPO is a leading global outsourcing partner to many of the world’s largest media, technology, and finance companies. The company specializes in scalable outsourcing solutions that deliver quality, value, and operational efficiency. SEBPO leverages a global multi-shore footprint, top-tier talent, and process governance to enable our partners to scale and innovate while controlling costs.

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating

    2.9/5

    Rank  #314
    • Seat:

      1000-4999
    • DA: Domain Authority

      29
    • Revenue:

      $250 mil. - $500 mil.
    • Founded:

      2006
    • Locations:

      3
  • CALLMAX is an innovative call center and Business Process Outsourcing (BPO) services provider headquartered in New York. This firm has been providing cost-effective inbound and outbound call services for businesses since 2006. This BPO company prioritizes delivering solutions for businesses that want to expand and enhance their customer service, sales, back office or technical support services in a friendly and sophisticated manner. Since its inception, CALLMAX has expanded its services to businesses throughout the United States, Canada, the Caribbean, and the European Union.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating

    3.2/5

    Rank  #741
    • Seat:

      250-499
    • DA: Domain Authority

      11
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2009
    • Locations:

      4
  • At Rootstack, we strive for excellence every step of the way. We provide high-quality technology and software outsourcing & AI services and create outstanding digital experiences. Together with an expert team of creatives and engineers, we help companies in Latin America, the United States and Canada, like Hyundai, Caterpillar, Heineken, WPP, Global Bank and The Vitamin Shoppe.

    Sectors
    • Agency Contract Partner
    • Build Operate Transfer
    • Data Analytics And Ai
    • See all
    Glassdoor rating

    4.4/5

    Rank  #327
    • Seat:

      100-249
    • DA: Domain Authority

      35
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2010
    • Locations:

      3
  • Skylab CX is a modern-generation outsourcing partner headquartered in IBM Plaza, 8 Eastwood Ave. QC, 1110 Metro Manila, Philippines. The company specializes in providing AI-powered business process outsourcing (BPO) and customer experience (CX) solutions that enable organizations to scale efficiently and deliver exceptional service across global markets. Combining skilled staffing, advanced automation, and flexible service design, Skylab CX helps clients strengthen their support, IT, and customer-facing operations. Its broad service portfolio includes customer support, technical helpdesk, software and IT support, financial services outsourcing, healthcare outreach and remote patient monitoring, AI-driven workforce management, and omnichannel customer engagement. Driven by a philosophy of transparency, speed, and scalability, Skylab CX partners with businesses to design tailored outsourcing solutions that align with strategic goals. By blending human expertise with intelligent technology, the company ensures measurable outcomes, improved productivity, and sustainable growth for its clients. With a commitment to innovation and service excellence, Skylab CX continues to redefine the outsourcing landscape in the Philippines — delivering reliable, data-driven, and future-ready solutions for growth-minded organizations worldwide.

    Sectors
    • Customer Service
    • Finance Accounting
    • Full Service Bpo
    • See all
    Glassdoor rating
    -
    Rank  #3156
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2021
    • Locations:

      1
  • Affirm Data is a premium outsourcing provider servicing the Banking, Mortgage Lending, Real Estate, Asset Management and Fintech sectors. We focus on helping our clients grow their businesses by offering customized workforce solutions. Affirm Data provides experienced, top-quality staff; data security, and trusted employment screening of all employees so you can build your business with confidence.

    Sectors
    • Full Service Bpo
    Glassdoor rating

    4.5/5

    Rank  #598
    • Seat:

      500-999
    • DA: Domain Authority

      13
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2020
    • Locations:

      2
  • Complete BPO is an offshore staffing and business process outsourcing company built for small and medium-sized businesses. We connect you with pre-vetted remote professionals — trained in the latest AI tools — to handle customer support, sales, admin, bookkeeping, and specialized work. Save up to 70% vs. local hiring. Get your team running in days, not weeks. No long contracts. Every engagement includes a dedicated account manager, AI tool training, and full visibility through Complete BPO Hub — our real-time platform for tasks, KPIs, and AI-generated daily digests. We hire the top 5% of applicants, which is why 95% of our clients stay. Empowered People. Empowering Your Business.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating
    -
    • Seat:

      1-49
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2019
    • Locations:

      -
  • Since 2008, Select VoiceCom has delivered cost-effective, performance-driven contact center solutions for businesses in the USA, UK, CA, AU, and beyond. We offer 1,500 certified, premise-based, secure workstations in the Philippines. Our college-educated agents excel in IB, OB, B2B, and B2C programs, delivering quality results across various industries and business sizes. Contact us to learn more, and we will happily provide a custom-designed proposal for your consideration at no charge or obligation. Services We Offer We support your business at every stage with services like: · Inbound · Outbound · Back-Office Support · AI Solutions Industry Experience Our team has experience working with clients in: · Healthcare · Retail and E-Commerce · Marketing · Telecommunications · IT · Legal · Energy and Utilities · Media and Communications · Insurance · Education · Financial Services · Real Estate · Hospitality · Automotive · Publishing & Catalog · Consumer Goods & Manufacturing

    Sectors
    • Customer Service
    • Finance Accounting
    • Full Service Bpo
    • See all
    Glassdoor rating

    3.7/5

    Rank  #1376
    • Seat:

      500-999
    • DA: Domain Authority

      26
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2011
    • Locations:

      1
  • At Spare Global, we're redefining how businesses scale and thrive by connecting them with exceptional talent from the Philippines. As a leader in global staffing solutions, we blend expert knowledge with a passion for innovation to help our partners achieve unprecedented growth. With a commitment to integrity and collaboration, we ensure every client experiences seamless service and outstanding results. Get Back to Growing Your Business Overcome staffing challenges and cut costs with Spare Global. We connect you with exceptional Filipino talent, letting you focus on growing your business and achieving your goals. Unlock Your Business Potential with Spare Global By connecting you with skilled Filipino professionals, we help reduce costs and eliminate staffing headaches. Focus on what truly matters—scaling your business and reaching new heights. Discover how our tailored solutions can transform your operations today.

    Sectors
    -
    Glassdoor rating
    -
    Rank  #2518
    • Seat:

      1-49
    • DA: Domain Authority

      4
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2023
    • Locations:

      1
  • At Finsmart, we Accelerate Growth by empowering businesses with best-in-class offshore talent with technology-driven accounting solutions. Since 2007, we have helped 300+ clients, including 100+ accounting firms, solve capacity challenges and scale their accounting and finance teams with ease. Built on smart and tech-savvy talent, we focus on delivering client-centric solutions that unlock efficiency, streamline financial operations, and drive scalability. With a future-ready approach, we empower businesses to scale seamlessly and achieve sustainable success. Our groundbreaking Accounting Seat™ model redefines outsourced accounting with a subscription-based, plug-and-play approach—delivering pre-vetted, pre-qualified professionals who integrate seamlessly into your firm’s workflow, enabling faster, smarter, and more reliable growth.

    Sectors
    • Full Service Bpo
    Glassdoor rating

    4.4/5

    Rank  #705
    • Seat:

      1-49
    • DA: Domain Authority

      28
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2007
    • Locations:

      1
  • Connext helps companies build custom, dedicated support teams in the Philippines, India, Mexico and Colombia. Our leading recruiting, management support, and employee retention has made us the premier outsourcing provider for businesses looking for a long term growth partner.

    Sectors
    • Admin Support
    • Customer Service
    • Engineering Architecture
    • See all
    Glassdoor rating

    4.2/5

    Rank  #240
    • Seat:

      500-999
    • DA: Domain Authority

      29
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      5
  • Elaxis delivers seamless and efficient virtual assistance services, giving your business the support it needs—anytime, anywhere. Our expert virtual assistants help you stay productive, streamline operations, and focus on what truly matters. We’re redefining the way businesses operate by providing flexible, cost-effective solutions that deliver top-tier service—without the overhead of in-house staffing.

    Sectors
    • Admin Support
    • Back Office Support
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank  #2955
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2019
    • Locations:

      1
  • At Smart Outsourcing Solution (SOS), we help companies hire in the Philippines legally and compliantly through our Employer of Record (EOR) services. Instead of setting up your own entity, you can onboard employees within days while we take care of contracts, payroll, benefits, and government compliance.

    Sectors
    • Business Compliance
    • Employer Of Record Eor
    • Full Service Bpo
    • See all
    Glassdoor rating

    5/5

    Rank  #1594
    • Seat:

      1-49
    • DA: Domain Authority

      8
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      2
  • Xenia Tech is a British-led technology services company headquartered in Vietnam that provides premium hybrid outsourcing solutions. Founded in 2017, we have strategically built a world-class tech operation in Vietnam, ensuring deep expertise in scaling, recruitment, and delivery—positioning us as a trusted development partner for global agencies.

    Sectors
    • Data Analytics And Ai
    • It Services And It Consulting
    • Software Application Development
    Glassdoor rating

    4.6/5

    Rank  #1356
    • Seat:

      1-49
    • DA: Domain Authority

      17
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      1
  • Hire for quality and reliability - In today’s global marketplace of interconnected businesses and supply chains, expanding your talent pool beyond borders can create a significant competitive advantage. We enable you to harness the power of offshore talent to ensure you benefit from the expertise, commitment, and efficiency that they have to offer. Experience reduced overheads, higher productivity, and the sophisticated skillsets of global professionals under the guidance of Talent Forge.

    Sectors
    • Admin Support
    • Data Analytics And Ai
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank  #2525
    • Seat:

      1-49
    • DA: Domain Authority

      10
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2023
    • Locations:

      1
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