Outsourcing directory

At Platonics, we believe that empowering top talent can transform your business. Imagine building a team of rockstars who will elevate your company and enhance your professional lifestyle—this is your opportunity to make it happen! Whether you’re a business owner, HR manager, team leader, or physician, we’re here to help you assemble the team you’ve always envisioned. And here’s the best part: you could achieve this for about 50% of your current costs! 😉 Let’s take your business to new heights together!

At SummitNext, we believe in building more than just remote teams—we believe in building lasting partnerships. We become an extension of your business, creating integrated, efficient teams across Asia that help you scale, expand, and thrive. Whether you’re starting small or need to scale quickly, we handle the hiring, development, and infrastructure, so you can stay focused on what truly matters—growing your business.

Satellite Office provides premium offshoring services to help businesses grow through significant cost savings coupled with operational improvements. We have a proven track record of assisting businesses to leverage the benefits of offshoring by building them a dedicated, highly skilled, and cost-efficient offshore team in the Philippines. At Satellite Office, we aim to transform the way the world does business and help our people grow to their highest potential by providing and creating world-class offshoring solutions. We are more than a offshore staffing provider – We aim to forge strong client partnerships, have a deep and intimate understanding of our clients’ operations, and design an outsourcing strategy that addresses specific business requirements. We are highly consultative, quick to respond to our client’s changing needs at every stage of their offshoring journey.

TalentBox Caribbean helps international companies hire skilled, English-speaking talent in Jamaica through flexible offshore recruitment and Employer of Record (EOR) solutions. We handle sourcing, onboarding, payroll, HR administration, and statutory compliance, enabling businesses to scale efficiently while saving up to 60–65% on labor costs

EffectiveSoft helps businesses achieve their goals with impactful digital solutions. With development centers in Europe and LATAM, we are time-zone flexible and offer our clients the benefits of both offshore and nearshore development, including close collaboration, maximum productivity, and agile operations. Our team’s expertise lies in custom software development, AI integration, and cloud implementation. EffectiveSoft’s main domain focuses are fintech and healthcare. Recently, the company was listed among key players in the Online Trading Platform Market. Fueled by courage and curiosity, we go beyond providing services. We dive deep into your business to uncover real needs and tackle key challenges, combining human insights with technology. Our solutions fuel your business to disrupt industries and revolutionize the end-user experience. Our clients have been recognized with Best Mobile App Awards, included in the Most Innovative Companies list, and more.

Welcome to Safe Link Solutions! At Safe Link Solutions, we are dedicated to helping businesses achieve their goals through tailored outsourcing solutions. As a boutique BPO founded by experienced professionals, we specialize in delivering high-quality services across a wide range of industries. Our expertise spans customer support, back-office operations, digital marketing, and virtually any task that can be accomplished in front of a computer. Whether you’re a growing business looking to optimize operations or a large enterprise aiming to scale efficiently, our team is committed to delivering exceptional results. What sets us apart is our focus on flexibility, transparency, and a personalized approach to every client’s needs. We collaborate closely to ensure our solutions align perfectly with your objectives, enabling you to save time, reduce costs, and focus on what matters most—growing your business. Let Safe Link Solutions be your trusted partner in achieving sustainable success.

ISTA Solutions is a full-service BPO provider dedicated to helping your business thrive. We specialize in healthcare outsourcing, bringing years of expertise to staffing agencies, medical billing companies, clinics, DME, laboratories and more. At the same time, we proudly serve a range of other industries – from restaurants to airlines – delivering the same high standards of support across the board. Our comprehensive services cover everything from customer support and patient scheduling to billing, claims processing, recruitment, and back-office operations. With headquarters in New Jersey and major operations in the Philippines and South Africa, we offer the perfect blend of onshore quality and offshore efficiency. When you partner with ISTA, you gain a dedicated extension of your team that is organized, responsive, and committed to your success. We handle the busy work and critical processes behind the scenes, so you can focus on your core business knowing a reliable team has your back.

Pentwater Connect delivers a full range of BPO services to clients across North America, Europe, Asia and Australia. While we offer all standard outsourcing solutions, our true edge lies in advanced digital marketing to boost your company growth. What sets high-growth companies apart from the rest? We believe it’s data—and how you use it. At Pentwater Connect, we don’t just offer support—we help you scale. We deliver exceptional customer experiences We reduce your labor costs by up to 80% We empower your team to focus on growth and innovation We enhance your digital marketing performance through real-time market insights With our BPO and digital marketing solutions, you improve customer retention, increase ROI, and stay ahead of your competitors. Let us handle the operations. You focus on growing your business.

ServiceFirst is a global business process outsourcing (BPO) provider headquartered in Orlando, Florida, with delivery hubs in the Philippines, Costa Rica, and Egypt. We help leading brands scale efficiently by combining human expertise with AI-driven workflows to enhance productivity, accuracy, and customer experience. Our multilingual teams support clients across English, Spanish, Arabic, and other key languages—allowing seamless coverage across time zones and markets. What sets us apart is our ability to maintain exceptionally high employee retention through a people-first culture and structured career development programs, ensuring consistent service quality and institutional knowledge across client accounts. By leveraging automation, conversational AI, and data-enabled performance management, we deliver scalable, cost-effective solutions without compromising the human connection that drives brand loyalty.

Xenia Tech is a British-led technology services company headquartered in Vietnam that provides premium hybrid outsourcing solutions. Founded in 2017, we have strategically built a world-class tech operation in Vietnam, ensuring deep expertise in scaling, recruitment, and delivery—positioning us as a trusted development partner for global agencies.

Integrated OS was formed in 2016 to allow us to reach other Partners in different Industries. We have and are continuing to help more than 50 Australian businesses focus on their goals by facilitating recruitment and setting up their own dedicated offshore teams in The Philippines. Integrated OS is now headquartered in the heart of Filinvest Alabang with close to 300 team members across varied industries in Australia. We are driven by our core values to deliver our commitment to our Partners and team members whilst helping reduce homelessness in The Philippines. The Integrated OS leadership team is comprised of passionate individuals with a wealth of knowledge and experience in the business outsourcing industry. Operating across a range of areas, each member of our team brings exclusive skills and diversity to ensure strong, structured and seamless outsourcing services. We use our tailored outsourcing skills and professional backgrounds to build teams that will contribute to the overall success of your business.

CS-PAC Global BPO is your one-stop shop for remote staffing and outsourcing solutions from the Philippines.

We are a bluechip BPO that is privately own by an ex employee of then the largest financial services company in Africa. We extensive knowledge and experience in successfully running a BPO. Most of our clients are listed companies multinationally and we have been in operation for 18yrs with a combined management experience of 80yrs. www.mutualfa.com

CC.Talent is a fast-growing software development and staffing company with offices in the Netherlands, Germany, Singapore and the Philippines. We provide remote professionals and build digital solutions for medium to larger global firms. We maintain a progressive and inclusive environment where all employees are treated with respect and dignity. We take our work seriously, but we like to keep things cool. CC.Talent prides itself on its culture of openness, flexible work hours, and a strong focus on the continuous learning and development of its employees. We keep our clients happy by keeping our employees happy.

Save up to 70% or more on staffing costs. Are you looking for ways to streamline your operations, reduce overhead expenses, and increase your bottom line without breaking the bank? Look no further than iFIVE Global. We don’t just settle for individuals who will fill a seat. Our priority is to connect you with top-tier professionals who are dedicated to your success and will consistently exceed expectations. Beyond administrative, back-office and business process outsourcing (BPO) support, our expertise lies in creating industry-specific teams. Whether you need intake specialists, IT support, accounting, telehealth support, or sales and marketing experts, iFIVE Global excels in sourcing diverse, essential roles for any organization. In today's business landscape, employers face relentless turnover and escalating labor costs. Win the war for talent with our comprehensive staffing solutions. Let us help you achieve the ambitious KPIs you’ve set for your organization.

Intelassist is a boutique business process outsourcing (BPO) company, founded in 2007. Headquartered in Manila with senior leadership based in both the United States and the Philippines, Intelassist serves as a strategic partner to organizations seeking high-performing, fully integrated offshore teams. We support clients across a range of industries, including architecture, engineering, finance, healthcare, information technology, and customer care by providing skilled professionals who function as dedicated remote employees, aligned with each client’s tools, culture, and operating standards. Our model is intentionally different from traditional outsourcing vendors. Rather than deliver transactional services, we build customized offshore staffing solutions through close collaboration with our clients. Every engagement is designed to meet specific business objectives, maintain continuity of operations, and support long-term growth. Clients retain full control over team structure, schedules, task assignments, and performance goals, while Intelassist manages recruitment, infrastructure, HR, compliance, and day-to-day operational oversight. Our workforce is composed of over 1,000 professionals fluent in English, hold U.S.-accredited college degrees, and are fully vetted through background checks and role-specific assessments. With an average tenure of over five years, our team members offer both stability and institutional knowledge. This consistency, combined with a rigorous onboarding and training framework, allows Intelassist to deliver immediate value while minimizing the disruption typically associated with scaling remote operations. Our pricing model reflects the caliber of talent and operational maturity we provide—not simply the lowest possible cost. We prioritize long-term retention, performance alignment, and measurable outcomes that support strategic business goals. For companies seeking a remote staffing partner that understands the importance of quality, trust, and continuity, Intelassist offers a proven, people-first approach backed by nearly two decades of operational excellence.

To introduce Gloov on a platform like Outsource Accelerator, you need to speak the language of a Managed BPO. Clients there are looking for operational efficiency and cost savings, but they fear the lack of control. Your introduction should focus on your US-Managed oversight and your Staffing-First execution. The Introduction (The Gloov Pitch) Headline: High-Level Finance Strategy Meets Managed Nearshore Execution Gloov is not a traditional staffing agency or a hands-off consultancy; we are a US-Managed BPO that bridges the gap between executive strategy and daily financial operations. Headquartered in Jersey City, we provide growing SMEs with a unified finance department that scales with them. We operate on a unique dual-path model: Fractional CFO Leadership: We provide the high-level roadmap—cash flow forecasting, margin optimization, and capital support. Managed Staffing Outsourcing: We handle the entire staffing aspect of your back-office. We source, vet, and manage high-performing nearshore talent—including bookkeepers, accounts payable/receivable specialists, and controllers—who function as a seamless extension of your team. Why Gloov? Local Accountability: Every engagement is managed by our US leadership, ensuring cultural alignment, real-time communication, and US legal security. Operational Excellence: We don't just find talent; we manage the results. We take the burden of hiring and daily oversight off the founder's plate. Radical Transparency: We integrate into your Slack/Teams and provide deep-dive reporting to ensure you are never out of the loop. At Gloov, we handle the how so you can focus on the why.

Xceed is a global provider of quality, multi-lingual Business Process outsourcing (BPO) services that is engaged in managing extensive outsourcing and leasing agreements with commercial and Key Government Accounts. Xceed is fully owned by Telecom Egypt In 2001 and was founded to serve as the IT arm of Telecom Egypt and started its First call center operations in 2003 by supporting a wide array of “Contact Center services” (Voice & Non-Voice transactions), and “Infrastructure Outsourcing” Services. Driven by great passion towards growth, Xceed adopts the latest technologies, accentuates an immaculate customer experience and promotes sustainable development in order to provide comprehensive and optimized onshore/offshore customer management solutions, additionally extending our Portfolio of services to include “Payroll Management Outsourcing”, “Recruitment Outsourcing” and “Finance & Accounting Outsourcing” Services. Xceed Currently has sites in Egypt, Morrocco, Mauritius, Saudi Arabia and UAE with an operating capacity of more than 10,000 web-enabled multi-channel workstations, 25,000 employees and 8000 remote agents delivering high-quality services across numerous industries in ten( 10 ) different languages (Arabic, English, French, German, Spanish, Italian, Turkish, Russia, Greek and Ukrainian). With much pride in what have achieved Xceed commits to investing in our people, business and innovation to create sustainable value to our stake holders , partners and communities.

For 20 years, Touchstone Communications has provided leading companies in the U.S., Canada, and UK with extraordinary results and value. We offer omni-channel and BPO services in four offshore locations. Most often we provide a team of exclusive, dedicate agents and leadership for an all-inclusive monthly fee per agent. This fee included training, QA, Agents, team lead, and supervisor as well as omni-channel technology (and licenses) and a secure environment including our newest PCI-Compliant facility. Read our white papers here: 9 Things You Should Know When Outsourcing Omnichannel Humans

SupportYourApp is a Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. We offer omnichannel, scalable support tailored to diverse business needs — whether that’s low-volume 24/7 coverage or consistent 9–5 support across all seven days. With flexible hybrid scheduling options and data-compliant solutions, SupportYourApp delivers a smart alternative to traditional providers. This enables our clients to reduce operational costs, boost CSAT, and focus on growing their business while we manage their support. We have experience providing customer care outsourcing services to 250+ clients in more than 30 countries across SaaS, healthcare, fintech, eCommerce, gaming, retail, and other industries. Companies like MacPaw, Whitebit, Softorino, and Happeo choose to work with us.

At Rootstack, we strive for excellence every step of the way. We provide high-quality technology and software outsourcing & AI services and create outstanding digital experiences. Together with an expert team of creatives and engineers, we help companies in Latin America, the United States and Canada, like Hyundai, Caterpillar, Heineken, WPP, Global Bank and The Vitamin Shoppe.

Creating outstanding, reliable, and cost-effective contact center experiences, driven by industry-leading insights supplied by our sister company, Connect iQ, we deliver completely unique solutions. Whether your goal is class-leading customer service, exceptional customer retention, or the acquisition of new customers through a sales campaign, we seamlessly blend cutting-edge technology with authentic human interactions to deliver your ambitions. We believe our proposition is unique. Our focus is performance excellence, we ensure that every customer interaction is meaningful, making each customer feel valued and significant. With us, you gain more than a BPO provider; you gain a flexible and experienced partner, agile at adapting to client needs.