Outsourcing directory

BetterSupport.io is your partner for quality-driven outsourcing, not just cost-cutting. We help you scale with dedicated, full-time remote staff from the Philippines, handpicked to work inside your systems like true in-house team members. No shared agents. No platform learning curves. Just reliable, long-term talent - hired fast, fully managed, and saving you up to 70% on staffing costs. Our clients range from fast-growing startups to established companies across the US, Europe, and Australia. Whether you need one team member or ten, we’re built to scale with you. Let us show you how outsourcing can be simple, flexible, and effective.

RemotePeople helps businesses recruit, employ, pay and manage international teams and establish operations in new markets. Founded in November 2018 by Antoine Boquen and Pierre Pradier and headquartered in New York, the company has served more than 3,000 businesses. RemotePeople supports international hiring and employment in more than 150 countries. Its recruitment services help companies identify, assess and hire candidates for specialist, management and executive positions. In-house recruiters combine local market knowledge with candidate sourcing, screening and assessment. Services include international recruitment and executive search. RemotePeople provides Global Payroll and US Payroll for businesses employing people through their own entities. Contractor Management and Contractor of Record services support contractor onboarding, agreements and payments. Other services include US PEO, employee benefits, equity support, and visa and immigration support. For businesses building a local presence, RemotePeople offers company incorporation and entity management. Its services connect initial hiring with entity establishment, employee transfers and payroll for the client's own operations. Employer of Record is one of RemotePeople's employment services. It enables businesses to employ staff without first opening their own local entity, with support for employment contracts, onboarding, payroll, tax administration and statutory benefits. Clients manage their employees' daily responsibilities and work. RemotePeople's workforce platform brings together employee records, payslips, leave, expenses and documents. AI Command Center supports HR requests through natural-language conversations, applies local requirements, routes high-impact actions for expert review and maintains an audit trail. Dedicated account managers and HR specialists support clients and employees. Available services, employment arrangements and implementation requirements vary by country and are confirmed for each engagement.

Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach. We specialize in campaigns that require Inbound and Outbound Call Platforms - online interactions that include Live Chat, Email, Social Media Response Management and analytics, and support for User Generated Marketing Programs. Using our integrated CRM/Web analytics systems, we are positioned to caputure and report on volumes of customer interactions. Ansafone delivers Answering Services for small to medium sized companies and tailored contact center solution for government, larger companies, and the Fortune 1000.

Auxillium specializes in high-touch, customized customer experience and back-office programs that are too specialized, too small, or too operationally complex for traditional large-scale BPOs to serve well.

WiserBrand is an AI adoption partner for companies that need AI to pay for itself, not just look good in a board deck. We’ve spent 11 years in digital across North America and Europe, and the last four building with AI. We work with companies with 10 to 200 employees in professional services, construction, multi-location retail, and manufacturing. Most are under pressure to do something with AI and don’t have an in-house tech team to hand it to. It starts with a free intro call. From there, we put a fractional CTO, a business analyst, and a product owner on your team, working in your time zone. They identify where hours go and where mistakes cost money, from certified payroll to month-end close. Every fix gets a number before we build anything. Then the same team rolls it out in the systems you already use, one department at a time. A person still signs off on anything sensitive. We also build custom software and websites. Once your data is in order, we use it to run PPC and SEO, measured in revenue.

Cloudstaff is a virtual staffing company that combines enterprise-grade technology with a people-first culture to connect businesses with top global talent. Its People + Tech model draws from a talent pool of over one million professionals, with over 20 delivery centers across the Philippines, India, Colombia, Kenya, and Sri Lanka, and dedicated onshore teams in the US, Australia, and the UK. Businesses across more than 34 countries build high-performing virtual teams with Cloudstaff across hundreds of roles. Recognized five consecutive years as one of HR Asia's Best Companies to Work For in Asia, Cloudstaff maintains a staff retention rate of 99%+, giving clients dedicated professionals who develop deep institutional knowledge of their business over time. Visit www.cloudstaff.com to discover a virtual staffing partner built for the way ambitious businesses grow.

Pentwater Connect delivers a full range of BPO services to clients across North America, Europe, Asia and Australia. While we offer all standard outsourcing solutions, our true edge lies in advanced digital marketing to boost your company growth. What sets high-growth companies apart from the rest? We believe it’s data—and how you use it. At Pentwater Connect, we don’t just offer support—we help you scale. We deliver exceptional customer experiences We reduce your labor costs by up to 80% We empower your team to focus on growth and innovation We enhance your digital marketing performance through real-time market insights With our BPO and digital marketing solutions, you improve customer retention, increase ROI, and stay ahead of your competitors. Let us handle the operations. You focus on growing your business.

LevelUp was founded in 2017 and, after building a solid track record in Wordpress tech support, broadened into offshore hiring across marketing, technical, and back-office roles. We support businesses to build high quality integrated offshore teams, backed by a recruitment process built on intentional sourcing and structured onboarding. Every account runs on transparent pricing, with no upfront fees or lock-in contracts. Our 87% staff retention rate (measured across three years) reflects hiring, onboarding, and HR support practices built for long-term fit. We work with companies across the US, Canada, Australia, New Zealand, and the UK, from first-time offshore hirers who want a guided, low-risk way in, to experienced scale-ups who want transparent processes.

KamelBPO is a North American offshore staffing company with its service delivery headquarters in Clark, Philippines. We help businesses in the United States, Canada, the United Kingdom, Australia and other international markets build dedicated, full-time teams of skilled Filipino professionals across customer service, sales, back-office support, finance and accounting, IT, digital marketing, engineering and other specialized roles. Clients select their team members and manage their day-to-day priorities, while KamelBPO handles recruitment, onboarding, employment, payroll, HR, IT, facilities and Philippine compliance. Staff can work from our secure Clark office or remotely, depending on the role and operational requirements. Our transparent pricing provides clear visibility into employee costs and KamelBPO’s fixed monthly service fee. Whether you need one specialist or a larger offshore team, we provide the talent, infrastructure and local support needed to scale your operations efficiently.

Acquire Intelligence is an award-winning, global business outsourcer with 9,500+ staff and 17 years’ experience in delivering deliver intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. They have delivery capability in Melbourne, Manila and Santa Domingo and are the largest Australian owned outsourcer to the Philippines. Their offices in Melbourne, Sydney, Dallas and Manila have onshore Project and Client Relationship Managers that work closely with clients to ensure a successful outsourcing transition.  They collaborate closely with clients to understand their business enough to ensure the ongoing success of the program. Acquire is an entrepreneurial business that is highly experienced in working with their partners to solve real-life problems quickly. A genuine partnership approach is at the heart of what they do. Their  teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business”. They are recognized by clients as being Safe – Flexible – Innovative In addition to their Class A physical delivery locations, a comprehensive Work-from-Home environment operates across various countries. Their capability also includes back office processing automation and AI services. Acquire Intelligence is a consistent leader in IAOP’s Global Outsourcing 100 list, winner for Best People Strategy & Culture at the Contact Centre Week Excellence Awards and Silver Stevie Winner for Company of the Year at the International Business Awards.

Hit Rate Solutions is a Philippines-based outsourcing company that helps businesses improve customer communication, generate qualified opportunities, and reduce administrative workloads. We provide dedicated teams for customer support, virtual receptionist services, appointment setting, lead generation, healthcare scheduling, and back-office support across phone, email, and chat. What makes us unique is our combination of trained human agents, flexible engagement options, and hands-on quality management. We customize each team around the client’s industry, systems, processes, and goals while integrating with their existing business platforms. With 24/7 capabilities, transparent reporting, and documented client results—including a 98% quality assurance score for a dedicated client program—we serve as an extension of our clients’ teams. We deliver genuine human conversations and scalable support that improve customer experiences, control costs, and support business growth.

20four7VA is a trusted virtual staffing company specializing in cost-effective, end-to-end offshore contract staffing solutions. We provide customizable and scalable offshore outsourcing services to businesses worldwide. We have helped 3000+ companies grow their market share by providing them with on-demand access to our global community of remote contract talent. Schedule a call and talk to us about your virtual staffing needs today.

As companies face growing pressure to fill talent gaps, manage rising labor costs, and deliver superior customer experiences, outsourcing is no longer a tactic reserved for enterprise giants. It’s now a smart, strategic lever for workforce transformation, elevated business growth and customer satisfaction. But traditional outsourcing markets like India and the Philippines are becoming saturated, expensive, and increasingly competitive—especially for companies entering the outsourcing space for the first time, or who may not command the top priority from Business Process Outsourcing firms (BPOs). Thrivin Africa Outsourcing introduces a bold alternative: Kenya—the rising powerhouse of East Africa for all types of talent outsourcing. Whether your company is experimenting with outsourcing to close skill gaps, elevate CX, or scale an existing growth model, Kenya offers unmatched access to top-tier, highly educated, English-speaking talent, at competitive costs, and untapped capacity.

Afrishore is a South African-based BPO company delivering high-quality, cost-effective outsourcing solutions to clients across the U.S., U.K., and beyond. We specialize in customer service, sales support, debt collection, and back-office functions - offering 24/7 multilingual support tailored to your business needs. What sets us apart is our people. Afrishore is privately owned, owner-run, and fully managed by a hands-on leadership team with decades of global experience. We take pride in building long-term partnerships based on trust, performance, and a shared commitment to excellence. Whether you’re looking to scale, reduce costs, or improve service quality, Afrishore is the partner that delivers.

You deserve nothing but the best when it comes to hiring virtual staff. That’s why we’ve carefully handpicked top-level professionals from the Philippines, ensuring that only the most accomplished individuals join our elite team.

Full Scale is a tech services company that helps businesses build teams of software engineers. Our goal is to make finding and retaining highly experienced software engineers fast, easy and affordable. As lifelong entrepreneurs and software startup founders, we tore pages out of our own playbooks in order to create a service offering that is for Founders, by Founders!

ZIGZAG is a full-service office for businesses who are ready to grow offshore. We know there isn’t just one solution for all clients, so we offer a wide and flexible array of services and models. We have been building and growing over the last 8 years and currently manage over 500 staff supporting companies, large, medium and small in over 10 countries. We are now one of the leading providers of​ ​​Knowledge Process Outsourcing services in the Philippines.

HOPLA Online is an outsourcing and remote staffing company providing global offshore team solutions for startups and high-growth businesses. With delivery operations across Asia Pacific, Europe, and the Americas, and with 80% of our talent based in the Philippines, HOPLA enables companies to build cost-efficient, globally distributed teams backed by structured systems and full operational support. We combine remote staffing, offshore team management, and BPO services into a scalable, end-to-end solution designed for modern, distributed businesses.

Outposter is a global staffing company headquartered in Brisbane, Australia, with teams across the Philippines, India, Singapore and Vietnam. We help businesses build skilled, reliable teams without the complexity, risk or uncertainty that can come with outsourcing. Outposter is ISO27001 certified, B Corp Certified and recognised as a Best Place to Work, giving clients confidence that our business is built on security, transparency, culture and long-term impact. Every person we place is carefully recruited, vetted, trained and supported by us, so our clients get more than just extra capacity. They get people who are set up to perform, grow and contribute from day one. Our teams support businesses across customer service, administration, marketing, social media, design, finance, technology and more. From short-term projects to long-term roles, we help companies scale with confidence.

Sourcefit is a global business process outsourcing company headquartered in Quezon City, Metro Manila, Philippines, providing custom offshore and nearshore staffing solutions built to create lasting value in clients' outsourced teams. With more than 2,000 professionals across six countries, Sourcefit supports 220+ clients spanning 50+ industries.

Formed in 2006, SixEleven is a pioneer in the BPO industry, proudly considered as one of the first Filipino-owned solution-oriented contact center designed to provide quality services in sales, marketing, and customer support.  With over 8,000 competent employees, all strategically placed within the well-developed techno hubs in Davao City, Digos City, General Santos City, Cagayan de Oro City, and Cebu City, we are a BPO company built ready to handle dynamic clients around the globe. SixEleven delivers excellent inbound and outbound services and takes pride in the ability to achieve focused scalability, house an elite team of specialists attaining expert management on all scales, and flexible staff to provide tailor-fit operations for your business, without hurting your budget while maximizing efficiency. We make sure your vision is done right. Powered by Filipino Resilience, Hospitality and World-Class Standards.

World Connection is a U.S.-owned, founder-operated nearshore customer experience and business process outsourcing company headquartered in Boise, Idaho, with major delivery operations in Guatemala City. We are built for companies that have outgrown traditional staffing solutions but do not want to become another account inside a massive global BPO. World Connection combines high-performance human teams, practical AI, vertical operating expertise, and direct executive accountability to produce measurable business outcomes across customer experience, revenue generation, technical support, scheduling, retention, and back-office operations. Our focus is not simply answering more contacts. It is improving the economics behind those interactions. Across client programs, World Connection has helped generate more than $30 million in annual hospitality revenue, support $11 million+ in booked home-services jobs, reduce banking call abandonment by more than 90%, and deliver 95% CSAT across more than 1.4 million annual wireless customer interactions. With U.S. and nearshore delivery, bilingual English/Spanish capabilities, and scalable in-office teams, World Connection gives growing and mid-market organizations the operating discipline of an enterprise BPO with the speed, accessibility, and accountability of an owner-led company.

Smartsourcing is a Philippines-based BPO founded in 2016, with offices in Cebu, Melbourne, and Bristol, delivering tailor-made outsourcing solutions for scaling businesses across industries. Operating on an outcome-based model, it combines skilled teams with AI-assisted workflows, and has been recognized as a Best Place to Work in Asia multiple years running.

With more than 25 years of proven success in omnichannel customer contact services, NQX is recognized for operational excellence and its strong corporate culture. We are Canada's largest contact center provider and the world’s largest employer of French-speaking Canadian agents. NQX has been honored with the Waterstone Most Admired Corporate Culture Award every year from 2018 to 2023 and has one of the highest employee engagement and lowest attrition rates in the industry!

SuccessLink Outsourcing helps businesses build the operational infrastructure needed to scale with stability, clarity, and consistency. We go beyond traditional outsourcing by providing support solutions designed to strengthen the foundation behind daily operations and long-term growth. Our approach is rooted in our Stability-First Infrastructure Model, focused on helping businesses create reliable operational systems across revenue support, back-office execution, customer experience, and scalable team structure. Rather than simply filling roles, we work to align people, processes, and support functions so businesses can operate more efficiently and grow without operational bottlenecks. Our services include customer service, virtual assistants, back-office support, billing and collections, digital marketing, IT support, software and mobile app development, Salesforce support, and project-based operational solutions. With dedicated teams in the Philippines and Mexico, supported by structured workflows and ongoing management oversight, we deliver dependable and scalable support tailored to each client’s operational needs. At SuccessLink Outsourcing, we believe sustainable growth starts with strong operational infrastructure. Our goal is to help businesses optimize efficiency, strengthen execution, and build the capacity needed to scale with confidence.