Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • Intelassist, founded in 2007, is an offshore support organization based in Manila, Philippines. We are not a traditional outsourcing vendor but instead through close collaboration with our clients, we understand their specific support needs, enabling us to customize our recruitment efforts and identify best in class employees who seamlessly integrate with their teams as remote employees. We offer highly skilled employees to businesses worldwide, specializing in engineering, architecture, finance, customer care, information technology, medical support, data and analytics, and sales & marketing. Our clients have full control over working hours, projects, tasks, and daily activities. This model ensures that our clients benefit from highly skilled employees who understand their business nuances, leading to improved productivity and reduced turnover. Our pricing model is designed to provide you with high-caliber team members, rather than simply offering the lowest cost possible. Our focus is on delivering measurable outcomes aligned with your specific goals and metrics. We have over 1,000 highly skilled team members who are graduates of a U.S. accredited 4-year college, English-speaking, undergo full background checks, and are fully vetted prior to onboarding. Our average team member has been with us for over 5 years, and we invest in our team, paying them above market average attracting top professionals in the industry.

    Sectors
    • Admin Support
    • Customer Service
    • Engineering Architecture
    • See all
    Glassdoor rating

    4.2/5

    Rank  #468
    • Seat:

      500-999
    • DA: Domain Authority

      9
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2007
    • Locations:

      5
  • An end-to-end platform built for “Global Employee Management System” Linx is the only solution that integrates with your ”HCM and Financial systems” and gives you full visibility into your global workforce.

    Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • Set Up My Offshore is not just another outsourcing service; it is your pathway to accessing top-tier talent from around the world and optimizing your operations for success. Our commitment to excellence, personalization, and cost-efficiency sets us apart in the industry. What We Offer: 🌏 Global Talent Access: Tap into a vast network of skilled professionals spanning the globe, ensuring you find the precise expertise you need. 💼 Tailored Solutions: We believe that every business is unique. Our team works closely with you to design bespoke offshore solutions that align with your goals and objectives. 💰 Cost Savings: With our exclusive 50% discount on both recruitment fees and seating fees, we make offshore expansion an affordable reality, helping you save significantly. 🚀 Streamlined Setup: Leave the logistics to us. We handle everything from securing office space to setting up IT infrastructure, freeing you to focus on core operations. ⚖️ Compliance Expertise: Navigate international regulations with confidence. Our deep understanding of legal requirements ensures your offshore operations remain fully compliant. 📈 Scalability: Adapt effortlessly to changing business needs. Scale your offshore team up or down as required, maintaining flexibility and agility. 🌟 Proven Success: Join the ranks of satisfied clients who have experienced exceptional results and forged long-lasting partnerships with Set Up My Offshore. 📞 Customer-Centric Support: We are here for you every step of the way, providing ongoing support to ensure your offshore operations run smoothly and efficiently. 💡 Cutting-Edge Technology: Stay ahead with access to the latest technology trends and tools, enhancing the productivity and efficiency of your offshore teams. 💎 Transparency: No hidden costs or surprises. We believe in open communication, so you can plan your budget with confidence. The Next Step: We invite you to explore the boundless possibilities that Set Up My Offshore can bring to your business. Let's schedule a call to discuss how our unique services can align with your goals and drive your success. Your journey to global expansion and cost-effective talent acquisition starts here. Don't miss out on this transformative opportunity. Together, we can unlock your business's full potential on a global scale.

    Sectors
    • Admin Support
    • Engineering Architecture
    • Finance Accounting
    • See all
    Glassdoor rating
    -
    Rank  #1943
    • Seat:

      1-49
    • DA: Domain Authority

      7
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      -
    • Locations:

      1
  • We are a Ghanaian-based BPO service provider that understands the importance of efficiency and effectiveness when running a successful business. Our goal is to provide world-class BPO services and create a fantastic customer experience and a lasting partnership with you.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2554
    • Seat:

      1-49
    • DA: Domain Authority

      6
    • Revenue:

      Unknown
    • Founded:

      2018
    • Locations:

      2
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  • The Back Room increases your business capacity by outsourcing accounting, admin, legal, sales and marketing professionals. We bring on skilled, qualified staff who will help you grow your business. Our proven approach is a smart way for firms looking for that extra edge to access professional workforce support.

    Sectors
    • Specialized Bpo Vertical
    Glassdoor rating

    4.8/5

    Rank  #560
    • Seat:

      1-49
    • DA: Domain Authority

      21
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      5
  • Remotely Philippines is a full-range professional services firm offering accounting, assurance, advisory, and consultancy to businesses in various fields. Our mission is to be a global outsourcing solution that creates meaningful partnerships with international firms and businesses, supported by competent Filipino talents in providing world-class professional services with the highest degree of integrity and accountability.

    Sectors
    • Admin Support
    • Finance Accounting
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2022
    • Locations:

      -
  • Formed in 2005, Six Eleven Global Teleservices is a pioneer in the BPO industry, proudly considered as one of the first Filipino-owned solution-oriented contact center designed to provide quality services in sales, marketing, and customer support.  With over 3000 competent employees, all strategically placed within the well-developed techno hubs in the Southern Philippines, Davao City, and General Santos City, we are a BPO company built ready to handle dynamic clients around the globe. Six Eleven delivers excellent inbound and outbound services and takes pride in the ability to achieve focused scalability, house an elite team of specialists attaining expert management on all scales, and flexible staff to provide tailor-fit operations for your business, without hurting your budget while maximizing efficiency. We make sure your vision is done right. Six Eleven provides quality service the first time, every time.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    4.3/5

    Rank  #335
    • Seat:

      500-999
    • DA: Domain Authority

      29
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2006
    • Locations:

      1
  • Datamatics enables enterprises to combine various relevant Digital Technologies to improve productivity and customer experience to build sustainable competitive advantage.

    Sectors
    • It Services And It Consulting
    Glassdoor rating

    3.4/5

    Rank  #14
    • Seat:

      5000-9999
    • DA: Domain Authority

      45
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      1975
    • Locations:

      19
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  • Singapore-headquartered TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, to build customer loyalty and to protect their online communities. TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence and its global footprint. It serves clients in fintech, gaming, technology, travel and hospitality, digital advertising and social media, streaming and e-commerce. TDCX’s expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies, looking to tap the region’s growth potential. TDCX’s commitment to delivering positive outcomes for our clients extends to its role as a responsible corporate citizen. Its Corporate Social Responsibility program focuses on positively transforming the lives of its people, its communities and the environment. TDCX employs more than 17,800 employees across 30 campuses globally, specifically in Brazil, Colombia, Hong Kong, India, Indonesia, Japan, Malaysia, Mainland China, Philippines, Romania, Singapore, South Korea, Spain, Thailand, Türkiye, and Vietnam. For more information, please visit www.tdcx.com.

    Sectors
    • Customer Service
    • Full Service Bpo
    • Outsourcing Consultancy
    • See all
    Glassdoor rating

    4.1/5

    Rank  #18
    • Seat:

      10000+
    • DA: Domain Authority

      37
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      1995
    • Locations:

      16
  • From Switzerland to the Philippines. Arcanys is a Swiss software development outsourcing firm in the Philippines. Founded in Cebu City in 2010 by a team of serial entrepreneurs, and benefiting from the extraordinary skills of Filipino tech professionals, our company focuses on bringing businesses closer to users. Arcanys helps technology teams to start, experiment, evolve and scale by hiring and training the best software developers in the Philippines. Arcanys specializes in developing high-quality software for startups and established businesses, with a keen focus on innovation. Evolving into a startup incubator and established-business accelerator. We have a passion for enabling business creation for people with fresh ideas. Over the years, Arcanys has grown from a classic software outsourcing company into an engine for launching new ventures and business ideas, propelling many startups off the ground, and accelerating SMEs with their development needs. Through our investment initiative Arcanys Ventures: Evolving into a startup incubator and established-business accelerator. We have a passion for enabling business creation for people with fresh ideas. Over the years, Arcanys has grown from a classic software outsourcing company into an engine for launching new ventures and business ideas, propelling many startups off the ground, and accelerating SMEs with their development needs.. Technology: a longstanding entrepreneurial love affair. Born and raised in Switzerland, both Alan and Fred fell in love with technology long before the Internet became mainstream and have spent their entire career in mostly e-commerce and software projects. Leaving the comfort of Switzerland for Spain in 2001, Alan co-founded and ran an online video game startup, which later expanded to Hong Kong in 2003. It grew to have 350 customer service and software development staff, one million customers in a year, $90 million in revenue, and which received over $80 million of VC investments. In 2009, Fred joined Alan on his second venture in Hong Kong after having spent many years working in merger, acquisition and reorganization projects for top financial organization in Switzerland. Before then, he also monitored outsourcing suppliers as a corporate buyer and became the youngest IT board member of a listed company at age 25. Alan and Fred moved their second venture to the Philippines. And in 2010, the perfect marriage of entrepreneurial experience and passion for tech led to the creation of Arcanys.

    Sectors
    • Customer Service
    • Software Application Development
    Glassdoor rating

    4.7/5

    Rank  #331
    • Seat:

      250-499
    • DA: Domain Authority

      32
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2010
    • Locations:

      1
  • PEAK Outsourcing evolved from a concept that set out to better the experience and client expectations when outsourcing to the third-largest English-speaking country in the world, the Philippines. We were once a client, so we know what it is like and we understand the fears of having a working and financial relationship with someone overseas. We took all the headaches and uncertainties we experienced, along with surveying other clients whom we outsourced, and devised a program to fix those issues that were always recurring. We knew the concept of outsourcing could be a huge benefit for a client, and that there had to be a better way of doing so, so we set out to make these changes.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating

    4.3/5

    Rank  #545
    • Seat:

      500-999
    • DA: Domain Authority

      17
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2011
    • Locations:

      3
  • Pontica Solutions is an award-winning company that specializes in delivering outstanding customer experience (CX) and innovative digital solutions to our global clients in more than 20 languages. Leveraging cutting-edge technology and a team of skilled professionals, we have developed a tailored approach that works in synergy with your unique business needs. Through our commitment to quality, efficiency, and continuous improvement, we empower businesses to optimize operations, engage customers seamlessly, and drive transformative and sustainable growth in the fast-paced digital age.

    Sectors
    • Customer Service
    • Full Service Bpo
    • It Services And It Consulting
    • See all
    Glassdoor rating

    3.8/5

    Rank  #1025
    • Seat:

      50-99
    • DA: Domain Authority

      13
    • Revenue:

      -
    • Founded:

      2015
    • Locations:

      4
  • IsoSkills is the go-to company for organizations seeking professional IT software development, testing, and management services. We are helping various companies implement and scale their projects with our specialists, or develop their visions into viable software solutions and services. Growing our services in the Nordics, IsoSkills has built the reputation of leveraging new technologies and methodologies, while engaging talent for our clients efficiently and effectively. We deliver excellence from our main office in Finland and our development center in Romania, being a trusted partner for dozens of global and local organizations.

    Sectors
    • It Services And It Consulting
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      10 mil
    • Founded:

      -
    • Locations:

      -
  • Our focus is squarely on the success of both client and VA. For us, it is important to see each client achieve success with offshore outsourcing and to completely simplify the whole process. It is also important for us to see each of our VAs achieve career and personal success with our clients. This two-fold mission is what drives our company culture, not the number of people on our payroll! Our model ensures that both clients and VAs are surrounded by the ecosystem that is The Virtual Hub. From our client onboarding and support programs to the VA help desk, Success Coach Program, and collaborative culture, we aim to be the ‘one-stop shop’ that truly simplifies the offshore outsourcing experience for both clients and VAs.

    Sectors
    -
    Glassdoor rating

    4.4/5

    Rank  #483
    • Seat:

      250-499
    • DA: Domain Authority

      36
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2015
    • Locations:

      1
  • BSA Solutions Inc. is your trusted partner, offering talent outsourcing services in the Philippines and Malaysia. Focusing on scaling businesses through strategic talent management, we help you build exceptional offshore teams. As a certified Great Place to Work, we provide access to experienced professionals with diverse skill sets. Our commitment to excellence ensures that you get exceptional results and sustainable growth. With offices in the Philippines (in different provinces - Cebu, Dumaguete, Pampanga) and Malaysia, BSA Solutions Inc. is strategically positioned to meet your outsourcing needs. We offer tailored solutions based on individual business requirements, foster long-lasting partnerships, and go above and beyond to support your success. Visit our website, which showcases case studies of businesses that have achieved remarkable results through our services. These success stories demonstrate BSA Solutions Inc.'s transformative power and invite you to join in that success. By partnering with us, you can unlock your business's full potential, accelerate growth, and access a talented workforce. Our expertise in talent acquisition and retention ensures that you can scale with confidence. To embark on a partnership with us and reshape the future of your business, simply reach out and start the journey towards a legacy of success. BSA Solutions Inc: Your Gateway to Talent Outsourcing Excellence.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Business Compliance
    • See all
    Glassdoor rating

    3.9/5

    Rank  #2235
    • Seat:

      1-49
    • DA: Domain Authority

      15
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2020
    • Locations:

      1
  • 20four7VA is a trusted remote hiring company specializing in cost-effective, end-to-end offshore contract staffing solutions. We provide customizable and scalable offshore outsourcing services to businesses worldwide. We have helped 3000+ companies grow their market share by providing them with on-demand access to our global community of 750+ offshore contract talent. Talk to us about your virtual staffing needs today.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.9/5

    Rank  #352
    • Seat:

      50-99
    • DA: Domain Authority

      59
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2010
    • Locations:

      1
  • D&V Philippines is one of the leading business process outsourcing (BPO) firms focusing on finance and accounting, audit, and admin-related support based in Makati City — the financial center of the Philippines. The company started with a handful of accountants and went on to become one of the fastest-growing companies in the Philippines and in Asia-Pacific. Led by Dutch CFO Stefan Vermeulen and daily operations managed by CPAs, we bring more than 10 years of experience in accounting, audit, and compliance to the table to assure clients that our expertise can match their needs, no matter how complex. Our solutions are created scalable, flexible, and tailored to adapt to the current phase of their growing business. D&V Philippines provides highly specialized F&A solutions that serve as an extension of the finance and accounting departments of corporate CFOs, and an extension of practice of professional services firms, including accounting firms, audit firms, part-time CFO firms, and wealth management firms. Today, our tailored and cost-effective solutions are helping more than 350 clients in Australia, Asia-Pacific, Canada, Europe, Singapore, the United States, and the United Kingdom. Led and managed by accountants, our roster of nearly 1000 accountants and auditors gives our company the expertise and talent diversity to deliver a wide range of innovative services to our ever-growing clientele. Our tireless commitment to excellence, integrity, and innovation continues to move us forward and drive us to deliver better solutions.

    Sectors
    • Finance Accounting
    Glassdoor rating

    4.1/5

    Rank  #305
    • Seat:

      500-999
    • DA: Domain Authority

      26
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2012
    • Locations:

      1
  • The ethos of NeoWork is to usher in the new method of work for the outsourcing industry. We have a startup culture and specialize in partnering with high growth companies and navigating through ambiguity to build SOPs and processes for their operations. NeoWork is small enough to care (our founder knows all of our agents on a personal level), but large enough to scale (robust recruiting and HR infrastructure for rapid account growth). Our culture also revolves around prioritizing mental health for ourselves and our teammates by taking real action with mental health days, fully remote work setups, and resources for personal growth.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    Glassdoor rating
    -
    Rank  #1849
    • Seat:

      100-249
    • DA: Domain Authority

      8
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      1
  • Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      20,000,000
    • Founded:

      -
    • Locations:

      -
  • Omada One is a premium offshore BPO recruitment and staffing outsourcing solution provider. AUSTRALIA - NEW ZEALAND - USA - CANADA - PHILIPPINES As the business landscape evolves rapidly, it's imperative that your workforce adapts as well. Outsourcing is no longer exclusive to large corporations; small and medium-sized disruptive startups can also harness its benefits, enjoying cost savings and operational efficiencies. At Omada One, we drive performance, execution, and outcomes while reducing monthly labor costs by an impressive 42%-62%.

    Sectors
    • Admin Support
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2596
    • Seat:

      1-49
    • DA: Domain Authority

      6
    • Revenue:

      Unknown
    • Founded:

      2021
    • Locations:

      1
  • At ProtopVA we believe that the future of work is virtual and go above and beyond to help our clients streamline their operations and increase productivity through remote outsourcing and additional growth resources. Our commitment to help our clients succeed in the global marketplace drives everything we do.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    1.5/5

    Rank  #2142
    • Seat:

      1-49
    • DA: Domain Authority

      15
    • Revenue:

      Unknown
    • Founded:

      2022
    • Locations:

      1
  • To respond quickly to changing market trends and ever-increasing customer demands. Brobizco LLC now offers the newest arm of our organization BBC Global Services. BBC Global Services is a Business Process Outsourcing Service Provider (BPO) that offers a comprehensive range of outsourcing services. BBC Global provides high-quality customer satisfaction for your brand and delivers on-demand flexible capability to meet the demands of your customers while lowering operational costs and maintaining the highest levels of information and data security.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    3.9/5

    Rank  #1129
    • Seat:

      1-49
    • DA: Domain Authority

      22
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      2
  • At Trust The Process we have helped many businesses to be more self-sufficient, benefitting from their three-pronged solution of systemising, automation, and delegation as they offer the following services: OUTSOURCING - Hiring skilled staff offshore for Marketing, Sales, Customer Service, Admin, Operations and Finance means you can grow your business at a fraction of the cost of local staff. Some of our Outsourcing most common roles are: - General Administration - Appointment Setting for Sales - Social Media Assistant - Telesales - Customer Service Administrator - CRM Manager ONBOARDING CRM PLATFORMS - Generate better leads, convert more deals and provide a world-class customer experience! As your HubSpot solutions and Active Campaign partner, we bring your business to the next level by bringing your entire marketing, sales and service journey into one platform. Discover our unique methodology and learn how to manage your customers' journey in one place. - HubSpot - Active Campaign

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.9/5

    Rank  #1460
    • Seat:

      50-99
    • DA: Domain Authority

      16
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      1
  • Remote Employee is a Western owned & operated business with over 50 years of combined business and outsourcing experience. We help businesses of all sizes reduce operating costs and improve productivity just by rethinking the way you find great talent. Our Mission is to give every size business the ability to easily connect to the global workforce. Giving our clients the means to grow and scale faster than traditional methods.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank  #1718
    • Seat:

      1-49
    • DA: Domain Authority

      8
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2020
    • Locations:

      1
  • Positioned as a premier outsourced service provider for over a decade, Booth & Partners has cultivated a workforce of over 1,200 professionals delivering tailored solutions to a diverse clientele, ranging from tech startups to unicorns and publicly listed enterprises. Our core services, encompassing Talent Solutions, Managed Solutions, and Workspace Solutions are meticulously designed to meet the specific needs of our partners. What sets us apart is our strategic focus on fostering long-term relationships, driving workforce stability, and enhancing transparency to achieve cost efficiencies for our clients. Guided by our core values, we have cultivated a unique organizational culture that not only attracts and retains top talent but also ensures our clients' success. With a commitment to personalized service, Booth & Partners stands as a trusted outsourced partner dedicated to delivering excellence and contributing to the enduring success of our clients.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    3.7/5

    Rank  #242
    • Seat:

      1000-4999
    • DA: Domain Authority

      31
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2013
    • Locations:

      3
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