• 4,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

Home » Glossary » Marketing strategy

Marketing strategy

Definition

Marketing strategy

A marketing strategy is a documented plan for how a business wins and keeps customers over years. It sets the audience, the value proposition, the positioning, the channels, the budget split, and the measures that decide whether any of it worked.

The strategy is a decision document — not an activity list. It names who you sell to, what you claim, and where the money goes. Marketing is the wider discipline; this page covers the plan that steers it.

A marketing plan turns that direction into campaigns, timelines, and budgets. The strategy answers why and where; the plan answers how and when.

Key takeaways

  • A marketing strategy fixes the audience, value proposition, positioning, channel mix, and budget split before any campaign runs.
  • Building one moves through six stages, from business objectives to the key performance indicators (KPIs) that judge the plan.
  • The typical company spends a median 5% of revenue on marketing, per The CMO Survey’s 35th Edition, fielded in January 2026.
  • Outside agencies and partners run a median 25% of digital marketing activities, so the build-versus-buy call belongs in the strategy.
  • Most teams review annually and adjust quarterly; a new product line, region, or buyer segment triggers a full reset.

How it works

A marketing strategy works as a standing set of choices that every campaign inherits. Teams fix objectives, pick a segment, sharpen positioning, allocate budget across channels, then review performance against KPIs on a set cadence.

Building a marketing strategy plan

Marketing teams follow a set sequence. Each step narrows the next one — so skipping a stage leaves every later choice unanchored.

  • Define business objectives. Start with measurable goals: revenue targets, market entry, retention, or new positioning.
  • Identify the target audience. Segment by industry, buying behavior, and account value, then pick who you serve. Targeting is a decision to exclude.
  • Clarify the value proposition. Say what you do better, for whom, and against which alternative.
  • Run a competitive analysis. Read rivals’ pricing, messaging, and channels, then pick the gap you can credibly own.
  • Allocate channels and budget. Split spend across the channels your segment uses, and decide what runs in house or with partners.
  • Set key performance indicators. Harvard Business School Online’s marketing KPI benchmarks sort metrics into awareness, consideration, and decision stages, so early numbers are not judged like late ones.

Common types of marketing strategies

Eight strategy types cover most of what a plan chooses between. The right mix depends on the segment, the budget behind it, and how fast the business needs pipeline.

StrategyPrimary channelBest for
Search engine optimization (SEO)Search enginesLong-term organic traffic
Content marketingOwned blog and videoAuthority, early demand
PPC advertisingPaid search, displayFast visibility, launches
Email marketingInboxRetention, nurturing, upsell
Social platformsFacebook, LinkedIn, InstagramCommunity, brand personality
Influencer partnershipsCreator communitiesNiche reach, credibility
Conversion rate optimization (CRO)WebsiteMore conversions, same traffic
Video marketingYouTube, TikTokDemos, emotional pull

A plan does not need all eight. Most companies run three to five and name the rest as deliberate exclusions — that is what stops a strategy drifting into a task list.

Why marketing strategy matters

A strategy matters because it makes trade-offs explicit before money moves. It ties campaigns to business goals, directs budget toward the segments worth winning, and gives leaders a fixed reference when a quarter goes sideways.

  • Aligns goals and actions. Every campaign traces back to an objective, cutting wasted spend and mixed messaging.
  • Sharpens allocation. Budget, headcount, and agency hours follow the best-returning segments.
  • Keeps messaging consistent. One positioning statement governs voice across paid, owned, and earned media.
  • Makes performance arguable. Metrics fixed up front let teams defend a call with evidence.

Retention belongs in the same document. Plans treating customer engagement as an afterthought over-fund acquisition and under-fund the accounts already paying.

Examples

Strategy shows up in three recurring decisions: whether a written plan exists at all, how much revenue stands behind it, and how much of the work runs outside the company. Dated benchmarks make each one concrete.

Strategic decisionBenchmarkSource
Is there a written strategy?97% have a content marketing strategy; 3% have noneContent Marketing Institute, 16th annual study, n=1,015, 8 October 2025
How much revenue backs it?Median 5% of revenue, mean 8.96%The CMO Survey, 35th Edition, fielded 7–29 January 2026, n=308
How much runs outside?Median 25% of digital marketing work, mean 33.59%The CMO Survey, 35th Edition, n=198

A written plan is not the edge. Content Marketing Institute research from 8 October 2025, covering 1,015 B2B marketers, found 97% already have one.

The budget line is the real commitment. The CMO Survey’s 35th Edition polled 308 senior marketers in January 2026 for Duke University’s Fuqua School of Business, the American Marketing Association, and Deloitte.

Its median company put 5% of revenue into marketing, against a mean of 8.96%. Gartner’s 2025 CMO Spend Survey of 402 CMOs reported 7.7% of revenue, flat year on year.

The build-versus-buy call sits in the plan. External agencies and partners run a median 25% of digital marketing activities, mean 33.59%, on that CMO Survey edition — and respondents expected the share to stay flat.

Gartner found pressure running the other way. In its 2025 survey, 39% of CMOs planned to cut agency budgets and 22% said generative AI had reduced their reliance on outside agencies.

Related terms

Marketing strategy sits between the discipline that contains it and the execution layers it directs. The terms below mark those boundaries, so you can tell which document, stage, or metric owns a given question.

  • Marketing: the wider discipline covering product, pricing, promotion, and distribution.
  • Online Marketing: the digital subset of channels a strategy funds.
  • Lead Generation: the practice of attracting prospects who match the chosen segment.
  • Customer Journey: the mapped touchpoints a positioning claim has to survive.
  • Sales Funnel: the conversion view measuring how prospects narrow between stages.

FAQ

These questions come up whenever a strategy is drafted, defended, or reviewed. The answers below cover scope, sequence, spend, and the review cadence a plan needs if it is going to stay useful.

What is the difference between a marketing strategy and a marketing plan?

A marketing strategy sets the long-term direction: audience, positioning, and competitive approach. A marketing plan converts that into campaigns, timelines, and budgets, then reports against them.

What are the main types of marketing strategies?

The eight most common are SEO, content marketing, PPC advertising, email, social media, influencer partnerships, conversion rate optimization, and video. Most companies run three to five of them.

How do you build a marketing strategy?

Define objectives, pick the target segment, clarify the value proposition, study competitors, allocate channels and budget, then set KPIs. Treat it as a chain, not a menu, because each step narrows the next.

Why is a marketing strategy important?

A clear strategy ties campaigns to business goals, sharpens budget allocation, and keeps messaging consistent. It fixes the metrics up front, so teams adjust tactics before a quarter is lost.

How often should a marketing strategy be reviewed?

Most teams review annually and adjust quarterly, while a new product line, region, or buyer segment should trigger a full reset rather than a tweak.

Outsource Accelerator connects businesses with vetted marketing and outsourcing partners who can run the channels your strategy commits to.

Companies you might be interested in

Get Inside Outsourcing

An insider's view on why remote and offshore staffing is radically changing the future of work.

Order now

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,700+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
4,000 firms.Just 2 minutes to complete.
SAVE UP TO
70% ON STAFF COSTS
Learn more

Connect with over 4,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 4,000 firms
  • Simple
  • Transparent
Banner Image
Close