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Home » Glossary » Hungarian Service and Outsourcing Association

Hungarian Service and Outsourcing Association


What is the Hungarian Service and Outsourcing Association?

The Hungarian Service and Outsourcing Association or HOA, is a non-profit organization in Hungary that promotes and supports all outsourcing opportunities.

It was founded in 2004 by leading Hungarian and global corporations and is based in Infopark Budapest, the most renowned business center in their region. 

The association is not dependent on a specific industry since outsourcing is its common organizational principle.

They welcome members from various industries, including logistics, manufacturing, human resources, finance and accounting, and high-tech enterprises.

The Hungarian Service and Outsourcing Association is the first independent organization committed to promoting the benefits of outsourcing to local and international enterprises, customers, and suppliers.

What is the Hungarian Service and Outsourcing Association

If you’re seeking partnerships or want to learn more about Hungary’s legal and investment environment, the association is a great place to start.

The Hungarian Service and Outsourcing Association creates a certification system for local suppliers to choose the appropriate partners for their company’s needs.

The association creates a certification system to strengthen corporate confidence, assure providers or groups of service providers, and reduce risk.

If your organization is considering outsourcing, members of the Hungarian Service and Outsourcing Association have the experience and skills to connect you with reliable service providers.

What is the mission of the Hungarian Service and Outsourcing Association?

The mission of the Hungarian Service and Outsourcing Association is to help its members and the business services sector in Hungary by promoting sustainable and high-quality business services. It is a professional organization that is transparent and independent.

It encourages organizations through utilizing the technological innovations provided by the modern era and identifying the potential for collaborative human resource and automation activities.

It is also their intention to support Hungary’s economic development by encouraging the activities mentioned above.

Its primary organizing principle is to participate in service activities for the national economy and public sector stakeholders.

It operates in the best interests of its members and the business services and outsourcing sector

Their objective in carrying out these missions is to support and develop the sector’s working environment, including legal, human resources, training, economic, and administrative conditions.

The association also seeks to help Hungary increase its share of the global business services and outsourcing industries and aims to be its professional and operational workshop and hub.

With the services provided by the Hungarian Service and Outsourcing Association, they assist the members’ business and professional presence.

They organize seminars and conduct business forums to encourage industry cooperation and bring customers and suppliers together.

What is the mission of the Hungarian Service and Outsourcing Association?

The Hungarian Outsourcing Association and Hungarian Central Statistical Office signed a cooperation agreement.

According to a news statement provided to the Budapest Business Journal, the Hungarian Service and Outsourcing Association (HOA) and the Hungarian Central Statistical Office (KSH) have signed a cooperation agreement to map the Hungarian service sector.

Monika Slomska, president of the Hungarian Service and Outsourcing Association (HOA), and Ron Kincses, deputy president of the KSH, signed the agreement.

The cooperation agreement aims to jointly establish a professional and technological platform for information exchange to allow future mapping of service center activities.

The professional organization and the statistical office will collaborate to get a better knowledge of the Hungarian service sector and identify the unique characteristics of its operational activities and conduct structural, geographical, and trend analysis.

According to the press release, the collaboration agreement also serves as a basis for future independent agreements between the KSH and the Hungarian Service and Outsourcing Association (HOA).

“The agreement with the KSH will allow for outstanding effective development, further strengthening the business services industry in the area, generally recognized as the Hungarian economy’s flagship,” Slomska stated.

Kincses believes that the cooperation between the KSH and the HOA is a crucial step toward a more detailed analysis of the characteristics of the Hungarian SSC sector and a professional analysis of the interrelationships.

“I am certain that the annual KSH data collection on the SSC sector, as well as the associated report on service center operations, will make a significant contribution to this,” Kincses added.

According to an industry study conducted by the Hungarian Service and Outsourcing Association, Hungary has over 205 regional and worldwide business service centers, employing over 74,000 people. These numbers are expected to rise significantly this year.

Some of these firms provide services ranging from finance, payroll, and network design to high-level engineering and business process automation to customers other than the parent corporation.

According to the organization, the industry is constantly evolving, with centers offering an ever-increasing added value.

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