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Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

Find the right outsourcing partner for your business.

Explore company profiles, services and locations. Get expert help choosing a provider that fits your needs.

  • Company profiles Get to know outsourcing firms and what they offer.
  • Services & expertise Explore capabilities that match the work you need done.
  • Industry experience Review the sectors and types of clients firms serve.
  • Delivery locations See where providers operate and deliver their services.
  • Company background Read company overviews, highlights and news.
  • OA 500 rankings Discover firms featured in the OA 500 index.
  • Source Partner network Explore Outsource Accelerator’s partner firms.
  • Sourcing guidance Talk through your requirements with the OA team.
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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • HGS is a global provider of technology, AI, and business services that helps organizations transform with confidence. Rooted in decades of operational excellence, HGS combines automation, analytics, artificial intelligence, and deep domain expertise to deliver Intelligent Experiences across the customer lifecycle, from digital customer care to back-office operations, human resources outsourcing, and advanced contact center solutions.

    Sectors
    • Admin Support
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating

    3.7/5

    Rank  #25
    • Seat:

      10000+
    • DA: Domain Authority

      49
    • Revenue:

      $586.1 mil.
    • Founded:

      1973
    • Locations:

      23
  • Remote CoWorker understands the value of time. It is the one commodity that you can never get back after it is gone, which means you need to make the most of it now. Our services can help companies of any size take their business to the next level. Our roots in Filipino culture deliver unique perspectives that add diversity and insight to your circumstances. Authenticity is what helps a business grow today, and that is rare to find when outsourcing. The only way to provide authentic services under your umbrella is to develop relationships. You’ll find that we care about clients, deliver successful consultation strategies, and offer competitive pricing. We also provide easy transitions and onboarding for new clients. When you work with our virtual professionals, you receive services from individuals with the knowledge and skill set necessary for your job. Some companies work hard. Others try to work smart. Remote CoWorker simplifies the equation by working for you.

    Sectors
    • Admin Support
    • Back Office Services
    • Back Office Support
    • See all
    Glassdoor rating

    4.7/5

    Rank  #359
    • Seat:

      1000-4999
    • DA: Domain Authority

      29
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2013
    • Locations:

      2
  • Virtual Latinos is the first platform focused on connecting entrepreneurs, teams and agencies from the US, Canada and the world with virtual assistants and virtual professionals from Latin America. With clients in the United States, Canada, and others across the globe. Virtual Latinos provides time management solutions that help clients focus on business growth. The team at Virtual Latinos is built by highly professional college graduates who are skilled in administration, sales, marketing, bookkeeping, and a variety of other services. Each client is paired with a bilingual professional prepared to deliver quality solutions.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    3.6/5

    Rank  #726
    • Seat:

      1-49
    • DA: Domain Authority

      36
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2018
    • Locations:

      1
  • Solutions for the future of work. The future of work sits at the intersection of human capability and technology. Platintel helps SME, midmarket, and enterprise businesses get there - through full-service offshoring and AI consulting that delivers measurable results. We build intelligent global teams for SME, midmarket, and enterprise businesses-combining full-service offshoring with AI consulting. Our delivery centers span the Philippines, India and Indonesia, covering back office, contact center, customer experience and digital operations. Our AI consulting arm works with companies to identify automation opportunities, build the case for change, and map a clear path to ROI.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating

    4.6/5

    Rank  #998
    • Seat:

      250-499
    • DA: Domain Authority

      12
    • Revenue:

      $5M-$20M
    • Founded:

      2019
    • Locations:

      3
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  • KamelBPO is a North American offshore staffing company with its service delivery headquarters in Clark, Philippines. We help businesses in the United States, Canada, the United Kingdom, Australia and other international markets build dedicated, full-time teams of skilled Filipino professionals across customer service, sales, back-office support, finance and accounting, IT, digital marketing, engineering and other specialized roles. Clients select their team members and manage their day-to-day priorities, while KamelBPO handles recruitment, onboarding, employment, payroll, HR, IT, facilities and Philippine compliance. Staff can work from our secure Clark office or remotely, depending on the role and operational requirements. Our transparent pricing provides clear visibility into employee costs and KamelBPO’s fixed monthly service fee. Whether you need one specialist or a larger offshore team, we provide the talent, infrastructure and local support needed to scale your operations efficiently.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating
    -
    Rank  #2612
    • Seat:

      100-249
    • DA: Domain Authority

      8
    • Revenue:

      $1m+
    • Founded:

      2018
    • Locations:

      1
  • For more than 20 years, Touchstone Communications has helped companies across the U.S., Canada, and the U.K. improve customer experiences, scale efficiently, and create measurable business value. We deliver flexible omnichannel BPO solutions through four global delivery locations, providing dedicated teams of trained agents and leadership tailored to each client’s needs. Our all-inclusive monthly pricing model covers recruiting, training, quality assurance, agents, team leads, supervisors, omnichannel technology and licenses, and secure operational infrastructure, including SOC2 & PCI-compliant facilities. Read our white papers here: 9 Things You Should Know When Outsourcing Omnichannel Humans

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating

    3.9/5

    Rank  #290
    • Seat:

      1000-4999
    • DA: Domain Authority

      22
    • Revenue:

      $30M
    • Founded:

      2003
    • Locations:

      3
  • Smartsourcing is a Philippines-based BPO founded in 2016, with offices in Cebu, Melbourne, and Bristol, delivering tailor-made outsourcing solutions for scaling businesses across industries. Operating on an outcome-based model, it combines skilled teams with AI-assisted workflows, and has been recognized as a Best Place to Work in Asia multiple years running.

    Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • 123Employee was founded in 2006 to meet the needs of small and medium-sized businesses. Since then we have grown to a team of hundreds of virtual assistants. We set out to create a company that would make outsourcing affordable to all businesses, while offering a high level of on-going training for our employees and clients. We create opportunities for Filipinos while helping businesses all over the globe increase productivity and lower expenses. We provide business process outsourcing, or BPO, specializing in online and offline marketing, customer service and virtual assistant services from our 3 outsourcing centers. Our company features fully redundant voice and data, enterprise grade network infrastructure, redundant generators and all of the features of a larger provider, without the high costs. 123Employee is the premier outsourcing center in the Philippines.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    3.7/5

    Rank  #541
    • Seat:

      500-999
    • DA: Domain Authority

      29
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2006
    • Locations:

      2
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  • At Smart Outsourcing Solution (SOS), we help companies hire in the Philippines legally and compliantly through our Employer of Record (EOR) services. Instead of setting up your own entity, you can onboard employees within days while we take care of contracts, payroll, benefits, and government compliance.

    Sectors
    • Business Compliance
    • Employer Of Record Eor
    • Full Service Bpo
    • See all
    Glassdoor rating

    5/5

    Rank  #1594
    • Seat:

      500-999
    • DA: Domain Authority

      8
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      2
  • Sectors
    • Back Office Support
    • Customer Service
    • Inbound Outbound
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • Trilogy BPO is an AI-enabled outsourcing company with a focus on creating super-intelligent contact centre teams that are equipped with the best AI and automation tools to maximise their productivity and outcomes. This allows companies to shift their customer support & engagement from VOICE to DIGITAL to AUTOMATION but always with a Human-in-the-Loop. - Outsource your digital chat operations - Improve your AI-enabled automation - Test Drive AI-enabled platforms - Guaranteed cost reduction through voice deflection and improved CSAT - Mitigate innovation risk with offshoring

    Sectors
    • Back Office Support
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2981
    • Seat:

      250-499
    • DA: Domain Authority

      2
    • Revenue:

      $5 mil+
    • Founded:

      2024
    • Locations:

      1
  • Outposter is a global staffing company headquartered in Brisbane, Australia, with teams across the Philippines, India, Singapore and Vietnam. We help businesses build skilled, reliable teams without the complexity, risk or uncertainty that can come with outsourcing. Outposter is ISO27001 certified, B Corp Certified and recognised as a Best Place to Work, giving clients confidence that our business is built on security, transparency, culture and long-term impact. Every person we place is carefully recruited, vetted, trained and supported by us, so our clients get more than just extra capacity. They get people who are set up to perform, grow and contribute from day one. Our teams support businesses across customer service, administration, marketing, social media, design, finance, technology and more. From short-term projects to long-term roles, we help companies scale with confidence.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.6/5

    Rank  #1169
    • Seat:

      250-499
    • DA: Domain Authority

      15
    • Revenue:

      $5m+
    • Founded:

      2020
    • Locations:

      -
  • Intelliworx Ph is a leading province-based and locally-owned outsourcing center based in Mindoro province, Philippines. We specialize in customer service, virtual assistant services, and business solutions such as administrative support, bookkeeping, digital marketing, social media management, graphic design, video editing and many more. We can also provide specialized roles such as professionals with certain licenses and certifications. We help businesses streamline their operations through effective action plans and reliable team members at very affordable service rates.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    2/5

    Rank  #2741
    • Seat:

      1-49
    • DA: Domain Authority

      8
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      1
  • Most founders don't need more productivity tools, they need their headspace back. DonnaPro is a virtual executive assistant agency serving CEOs and founders exclusively across Europe. Every EA is hand-selected through HR Time Vault™, a 30-day, six-stage vetting process that filters out 99% of applicants, then trained to think like a founder: anticipating needs, managing outcomes, and operating without a play-by-play. From inbox and calendar management to research, meeting prep, and investor relations, DonnaPro handles 50+ services for a flat monthly fee, priced on the hours you save, not the hours worked. First 60 days, zero commitment. Start in 9 days. Book a free strategy session at donnapro.com.

    Sectors
    • Admin Support
    Glassdoor rating
    -
    • Seat:

      1-49
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2024
    • Locations:

      -
  • CC.Talent is a fast-growing software development and staffing company with offices in the Netherlands, Germany, Singapore and the Philippines. We provide remote professionals and build digital solutions for medium to larger global firms. We maintain a progressive and inclusive environment where all employees are treated with respect and dignity. We take our work seriously, but we like to keep things cool. CC.Talent prides itself on its culture of openness, flexible work hours, and a strong focus on the continuous learning and development of its employees. We keep our clients happy by keeping our employees happy.

    Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • Sourcefit is a global business process outsourcing company headquartered in Quezon City, Metro Manila, Philippines, providing custom offshore and nearshore staffing solutions built to create lasting value in clients' outsourced teams. With more than 2,000 professionals across six countries, Sourcefit supports 220+ clients spanning 50+ industries.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    3.5/5

    Rank  #189
    • Seat:

      1000-4999
    • DA: Domain Authority

      32
    • Revenue:

      $250 mil. - $500 mil.
    • Founded:

      2009
    • Locations:

      5
  • Afrishore is a South African-based BPO company delivering high-quality, cost-effective outsourcing solutions to clients across the U.S., U.K., and beyond. We specialize in customer service, sales support, debt collection, and back-office functions - offering 24/7 multilingual support tailored to your business needs. What sets us apart is our people. Afrishore is privately owned, owner-run, and fully managed by a hands-on leadership team with decades of global experience. We take pride in building long-term partnerships based on trust, performance, and a shared commitment to excellence. Whether you’re looking to scale, reduce costs, or improve service quality, Afrishore is the partner that delivers.

    Sectors
    • Admin Support
    • Back Office Support
    • Build Operate Transfer
    • See all
    Glassdoor rating

    1.5/5

    Rank  #1303
    • Seat:

      500-999
    • DA: Domain Authority

      9
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2016
    • Locations:

      4
  • Welcome to Teqnet Solutions, your trusted partner for cutting-edge Business Process Outsourcing (BPO) solutions, specialising in the Augmented Offshore model. In our model, clients retain complete project control, steering goals, priorities, and timelines. Augmented staff or contractors then execute assigned tasks, offering scalability without the typical hiring hassle. Unlike conventional outsourcing, clients directly select offshore team members, overseeing tasks, schedules, and training. Our forte in the offshore staff augmentation sphere lies in recruitment, retention, and management. We take pride in sourcing top-tier talent, ensuring their longevity, and enriching client experiences through a dedicated manager model. Teqnet Solutions caters to clients seeking augmented staff support across diverse business functions such as Accounting, Administration, Business Support, Legal and other services.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2997
    • Seat:

      1-49
    • DA: Domain Authority

      8
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2018
    • Locations:

      2
  • PEAK Outsourcing evolved from a concept that set out to better the experience and client expectations when outsourcing to the third-largest English-speaking country in the world, the Philippines. We were once a client, so we know what it is like and we understand the fears of having a working and financial relationship with someone overseas. We took all the headaches and uncertainties we experienced, along with surveying other clients whom we outsourced, and devised a program to fix those issues that were always recurring. We knew the concept of outsourcing could be a huge benefit for a client, and that there had to be a better way of doing so, so we set out to make these changes.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating

    4/5

    Rank  #293
    • Seat:

      500-999
    • DA: Domain Authority

      21
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2011
    • Locations:

      3
  • 20four7VA is a trusted virtual staffing company specializing in cost-effective, end-to-end offshore contract staffing solutions. We provide customizable and scalable offshore outsourcing services to businesses worldwide. We have helped 3000+ companies grow their market share by providing them with on-demand access to our global community of remote contract talent. Schedule a call and talk to us about your virtual staffing needs today.

    Sectors
    • Admin Support
    • Back Office Support
    • Human Resource Legal
    • See all
    Glassdoor rating

    4.7/5

    Rank  #543
    • Seat:

      100-249
    • DA: Domain Authority

      58
    • Revenue:

      -
    • Founded:

      2010
    • Locations:

      1
  • Innovature BPO is a leading integrated outsourcing partner in Vietnam and the Philippines, providing high-quality Business Process Outsourcing (BPO) services for US and global markets. By seamlessly harmonizing a decade of operational excellence with cutting-edge artificial intelligence, the company empowers global enterprises to navigate the complexities of digital transformation with enhanced precision and efficiency. This AI-driven methodology is deeply embedded within Innovature’s core service pillars—ranging from Finance and Accounting to multi-channel Customer Service and Business Process Management—ensuring that automated workflows and data-driven insights amplify the capabilities of its top-tier talent. Delivery models in HCMC, Vietnam, Innovature BPO leverages these intelligent technologies not only to streamline back-office operations and digital marketing tasks but also to deliver scalable, cost-effective strategies that foster sustainable growth. Through this powerful synergy of human expertise and machine intelligence, Innovature BPO continues to serve as a trusted catalyst for business transformation, helping partners worldwide optimize their resources while maintaining the highest standards of transparency and quality.

    Sectors
    • Admin Support
    • Back Office Services
    • Back Office Support
    • See all
    Glassdoor rating

    3.9/5

    Rank  #699
    • Seat:

      100-249
    • DA: Domain Authority

      37
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2015
    • Locations:

      3
  • Ramp Remote (formerly Amped HQ) helps businesses build dedicated offshore teams in the Philippines. Based in Taupō, New Zealand, we support businesses in New Zealand, Australia and the United States. Clients can explore vetted talent or share a job description for recruitment. We arrange introductions and interviews, employ the selected person in the Philippines, and handle payroll, leave and local employment requirements. The client sets priorities and manages day-to-day work. Our services cover new hires, employer-of-record support for people a client has already found, and migration of existing offshore teams.

    Sectors
    • Admin Support
    • Back Office Services
    • Back Office Support
    • See all
    Glassdoor rating

    4.8/5

    • Seat:

      -
    • DA: Domain Authority

      11
    • Revenue:

      -
    • Founded:

      2019
    • Locations:

      -
  • Fast-growth, middle market companies rely on Origo for support in accelerating their growth, exceeding service levels, and reducing overhead. We give our partners the people, processes, technology, and data they need to scale their operations so executives can instead focus on growing the business and grabbing market share faster. With over 1,000,000+ transactions processed every year for multiple sectors including field services, SaaS, healthcare, legal and more, Origo innovates and unlocks operational improvements in a business, going way beyond what a typical BPO will offer.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.3/5

    Rank  #955
    • Seat:

      1-49
    • DA: Domain Authority

      14
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2015
    • Locations:

      2
  • RPM is a BPO with clients across the United States, Canada, UK, Europe, and Asia. Their services include sales, IT, customer support, marketing, and various back office operations. RPM operates in a dozen different industries including FinTech, Insurance, E-Commerce, Legal, SaaS, Consumer goods, and more.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Services
    • See all
    Glassdoor rating
    -
    Rank  #2871
    • Seat:

      250-499
    • DA: Domain Authority

      10
    • Revenue:

      -
    • Founded:

      2021
    • Locations:

      1
  • LAdmins is not a traditional BPO. We are a remote staffing partner built for companies that want serious cost savings without sacrificing quality or culture. We place dedicated remote professionals in finance, accounting, admin, customer support, operations, IT, and telecom. These are not shared resources. They are fully integrated members of your team. Our difference is simple: long-term talent partnerships over transactional outsourcing. We invest in our people with competitive pay, benefits, and active engagement. The result is stronger retention, better performance, and teams that actually stick. We handle recruiting, HR, compliance, payroll, equipment, and workforce management. You get a fully enabled professional without the overhead or liability. Clients typically save 40 to 70 percent compared to domestic hiring while gaining a committed, high-performing team member. Ethical staffing. Measurable savings. Real integration. That is LAdmins.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      100-249
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2021
    • Locations:

      -
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