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Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

Find the right outsourcing partner for your business.

Explore company profiles, services and locations. Get expert help choosing a provider that fits your needs.

  • Company profiles Get to know outsourcing firms and what they offer.
  • Services & expertise Explore capabilities that match the work you need done.
  • Industry experience Review the sectors and types of clients firms serve.
  • Delivery locations See where providers operate and deliver their services.
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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • Fast-growth, middle market companies rely on Origo for support in accelerating their growth, exceeding service levels, and reducing overhead. We give our partners the people, processes, technology, and data they need to scale their operations so executives can instead focus on growing the business and grabbing market share faster. With over 1,000,000+ transactions processed every year for multiple sectors including field services, SaaS, healthcare, legal and more, Origo innovates and unlocks operational improvements in a business, going way beyond what a typical BPO will offer.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
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    Glassdoor rating

    4.3/5

    Rank  #955
    • Seat:

      1-49
    • DA: Domain Authority

      14
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2015
    • Locations:

      2
  • LAdmins is not a traditional BPO. We are a remote staffing partner built for companies that want serious cost savings without sacrificing quality or culture. We place dedicated remote professionals in finance, accounting, admin, customer support, operations, IT, and telecom. These are not shared resources. They are fully integrated members of your team. Our difference is simple: long-term talent partnerships over transactional outsourcing. We invest in our people with competitive pay, benefits, and active engagement. The result is stronger retention, better performance, and teams that actually stick. We handle recruiting, HR, compliance, payroll, equipment, and workforce management. You get a fully enabled professional without the overhead or liability. Clients typically save 40 to 70 percent compared to domestic hiring while gaining a committed, high-performing team member. Ethical staffing. Measurable savings. Real integration. That is LAdmins.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      100-249
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2021
    • Locations:

      -
  • Formed in 2006, SixEleven is a pioneer in the BPO industry, proudly considered as one of the first Filipino-owned solution-oriented contact center designed to provide quality services in sales, marketing, and customer support.  With over 8,000 competent employees, all strategically placed within the well-developed techno hubs in Davao City, Digos City, General Santos City, Cagayan de Oro City, and Cebu City, we are a BPO company built ready to handle dynamic clients around the globe. SixEleven delivers excellent inbound and outbound services and takes pride in the ability to achieve focused scalability, house an elite team of specialists attaining expert management on all scales, and flexible staff to provide tailor-fit operations for your business, without hurting your budget while maximizing efficiency. We make sure your vision is done right. Powered by Filipino Resilience, Hospitality and World-Class Standards.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    3.8/5

    Rank  #350
    • Seat:

      1000-4999
    • DA: Domain Authority

      22
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2006
    • Locations:

      5
  • Booth (formerly Booth & Partners) is a Certified B Corporation™ and global outsourcing partner dedicated to helping companies grow without compromising on quality, culture, or ethics. Founded in 2013, Booth empowers leaders to build world-class international teams through a combination of proprietary technology, scalable recruitment, and high-touch support. Headquartered in Vancouver, Canada, with talent hubs in the Philippines and Colombia, Booth enables confident global hiring across 120+ countries.

    Sectors
    • Admin Support
    • Back Office Services
    • Back Office Support
    • See all
    Glassdoor rating

    3.4/5

    Rank  #542
    • Seat:

      1000-4999
    • DA: Domain Authority

      22
    • Revenue:

      USD 100M–250M
    • Founded:

      2012
    • Locations:

      3
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  • Sterling provide flexible, high quality outsourced Credit control, Finance back office, Data Annotation, Fractional CFO and debt recovery services to clients in the UK and US. Our customers range in size from SME’s with £1m turnover up to $800m turnover multi-nationals. We cover all business to business sectors and are particularly strong in the recruitment and accountancy sectors. Some clients use us to collect problem debts as and when required on a no-win, no-fee basis. For others we effectively become our client’s credit control of finance back office function, working entirely under the client brand so that the outsource is invisible to their customers. Our finance back office covers accounts payable, expenses, bank reconciliation, bookkeeping, and management accounts. We work as an extension to our client’s business, tailoring our service to dovetail into their business processes and infrastructure. Our experienced collection staff work closely with your customers to get your invoices paid quickly whilst protecting and improving your customer relations. Whilst our clients put differing emphasis on objectives when outsourcing to us the majority wish to improve cash flow. Sterling have reduced debtor days by a minimum of 20% for all of our clients, with the average improvement being 30%, and some clients seeing a 65% improvement.

    Sectors
    -
    Glassdoor rating

    4.3/5

    Rank  #1232
    • Seat:

      500-999
    • DA: Domain Authority

      16
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      2
  • You deserve nothing but the best when it comes to hiring virtual staff. That’s why we’ve carefully handpicked top-level professionals from the Philippines, ensuring that only the most accomplished individuals join our elite team.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating

    4.3/5

    Rank  #367
    • Seat:

      250-499
    • DA: Domain Authority

      31
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2011
    • Locations:

      2
  • Xceed is a global provider of quality, multi-lingual Business Process outsourcing (BPO) services that is engaged in managing extensive outsourcing and leasing agreements with commercial and Key Government Accounts. Xceed is fully owned by Telecom Egypt In 2001 and was founded to serve as the IT arm of Telecom Egypt and started its First call center operations in 2003 by supporting a wide array of “Contact Center services” (Voice & Non-Voice transactions), and “Infrastructure Outsourcing” Services. Driven by great passion towards growth, Xceed adopts the latest technologies, accentuates an immaculate customer experience and promotes sustainable development in order to provide comprehensive and optimized onshore/offshore customer management solutions, additionally extending our Portfolio of services to include “Payroll Management Outsourcing”, “Recruitment Outsourcing” and “Finance & Accounting Outsourcing” Services. Xceed Currently has sites in Egypt, Morrocco, Mauritius, Saudi Arabia and UAE with an operating capacity of more than 10,000 web-enabled multi-channel workstations, 25,000 employees and 8000 remote agents delivering high-quality services across numerous industries in ten( 10 ) different languages (Arabic, English, French, German, Spanish, Italian, Turkish, Russia, Greek and Ukrainian). With much pride in what have achieved Xceed commits to investing in our people, business and innovation to create sustainable value to our stake holders , partners and communities.

    Sectors
    • Admin Support
    • Back Office Support
    • Build Operate Transfer
    • See all
    Glassdoor rating

    3/5

    Rank  #75
    • Seat:

      10000+
    • DA: Domain Authority

      33
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      2001
    • Locations:

      8
  • Welcome to Teqnet Solutions, your trusted partner for cutting-edge Business Process Outsourcing (BPO) solutions, specialising in the Augmented Offshore model. In our model, clients retain complete project control, steering goals, priorities, and timelines. Augmented staff or contractors then execute assigned tasks, offering scalability without the typical hiring hassle. Unlike conventional outsourcing, clients directly select offshore team members, overseeing tasks, schedules, and training. Our forte in the offshore staff augmentation sphere lies in recruitment, retention, and management. We take pride in sourcing top-tier talent, ensuring their longevity, and enriching client experiences through a dedicated manager model. Teqnet Solutions caters to clients seeking augmented staff support across diverse business functions such as Accounting, Administration, Business Support, Legal and other services.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2997
    • Seat:

      1-49
    • DA: Domain Authority

      8
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2018
    • Locations:

      2
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  • CALLMAX is an innovative call center and Business Process Outsourcing (BPO) services provider headquartered in New York. This firm has been providing cost-effective inbound and outbound call services for businesses since 2006. This BPO company prioritizes delivering solutions for businesses that want to expand and enhance their customer service, sales, back office or technical support services in a friendly and sophisticated manner. Since its inception, CALLMAX has expanded its services to businesses throughout the United States, Canada, the Caribbean, and the European Union.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating

    3.2/5

    Rank  #741
    • Seat:

      250-499
    • DA: Domain Authority

      11
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2009
    • Locations:

      4
  • KamelBPO is a North American offshore staffing company with its service delivery headquarters in Clark, Philippines. We help businesses in the United States, Canada, the United Kingdom, Australia and other international markets build dedicated, full-time teams of skilled Filipino professionals across customer service, sales, back-office support, finance and accounting, IT, digital marketing, engineering and other specialized roles. Clients select their team members and manage their day-to-day priorities, while KamelBPO handles recruitment, onboarding, employment, payroll, HR, IT, facilities and Philippine compliance. Staff can work from our secure Clark office or remotely, depending on the role and operational requirements. Our transparent pricing provides clear visibility into employee costs and KamelBPO’s fixed monthly service fee. Whether you need one specialist or a larger offshore team, we provide the talent, infrastructure and local support needed to scale your operations efficiently.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating
    -
    Rank  #2612
    • Seat:

      100-249
    • DA: Domain Authority

      8
    • Revenue:

      $1m+
    • Founded:

      2018
    • Locations:

      1
  • 123Employee was founded in 2006 to meet the needs of small and medium-sized businesses. Since then we have grown to a team of hundreds of virtual assistants. We set out to create a company that would make outsourcing affordable to all businesses, while offering a high level of on-going training for our employees and clients. We create opportunities for Filipinos while helping businesses all over the globe increase productivity and lower expenses. We provide business process outsourcing, or BPO, specializing in online and offline marketing, customer service and virtual assistant services from our 3 outsourcing centers. Our company features fully redundant voice and data, enterprise grade network infrastructure, redundant generators and all of the features of a larger provider, without the high costs. 123Employee is the premier outsourcing center in the Philippines.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    3.7/5

    Rank  #541
    • Seat:

      500-999
    • DA: Domain Authority

      29
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2006
    • Locations:

      2
  • Cloudstaff is a virtual staffing company that combines enterprise-grade technology with a people-first culture to connect businesses with top global talent. Its People + Tech model draws from a talent pool of over one million professionals, with over 20 delivery centers across the Philippines, India, Colombia, Kenya, and Sri Lanka, and dedicated onshore teams in the US, Australia, and the UK. Businesses across more than 34 countries build high-performing virtual teams with Cloudstaff across hundreds of roles. Recognized five consecutive years as one of HR Asia's Best Companies to Work For in Asia, Cloudstaff maintains a staff retention rate of 99%+, giving clients dedicated professionals who develop deep institutional knowledge of their business over time. Visit www.cloudstaff.com to discover a virtual staffing partner built for the way ambitious businesses grow.

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating

    4.4/5

    Rank  #50
    • Seat:

      1000-4999
    • DA: Domain Authority

      31
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      2005
    • Locations:

      8
  • World Connection is a U.S.-owned, founder-operated nearshore customer experience and business process outsourcing company headquartered in Boise, Idaho, with major delivery operations in Guatemala City. We are built for companies that have outgrown traditional staffing solutions but do not want to become another account inside a massive global BPO. World Connection combines high-performance human teams, practical AI, vertical operating expertise, and direct executive accountability to produce measurable business outcomes across customer experience, revenue generation, technical support, scheduling, retention, and back-office operations. Our focus is not simply answering more contacts. It is improving the economics behind those interactions. Across client programs, World Connection has helped generate more than $30 million in annual hospitality revenue, support $11 million+ in booked home-services jobs, reduce banking call abandonment by more than 90%, and deliver 95% CSAT across more than 1.4 million annual wireless customer interactions. With U.S. and nearshore delivery, bilingual English/Spanish capabilities, and scalable in-office teams, World Connection gives growing and mid-market organizations the operating discipline of an enterprise BPO with the speed, accessibility, and accountability of an owner-led company.

    Sectors
    • Admin Support
    • Back Office Services
    • Back Office Support
    • See all
    Glassdoor rating

    3.4/5

    Rank  #1186
    • Seat:

      1000-4999
    • DA: Domain Authority

      17
    • Revenue:

      $25 mil. - $30 mil.
    • Founded:

      2011
    • Locations:

      11
  • IIMI offers a wide range of services designed to help customers bridge the digital divide, enabling enterprises to harness the full power of technology. At IIMI, we help our clients to capture and manage data from any format, so they can transform that data into information, information into knowledge, knowledge into insight and insight into action. It can be as simple as data entry of forms like keying warranty cards, rebate forms, or any other hand written application form, or capturing the same data from a caller. It often involves complex rules based processes where IIMI personnel read and understand the content, make rules based decisions, validate the data with other sources that may be offline or online, and perform audit and analysis of the data for items such as expense report validation, insurance eligibility verification enrollment and claims processing; invoice payments, reporting and database creation, or research and statistical analysis. Whether working completely behind the scenes, or playing a more active role, IIMI has the depth and breadth of capability to support our customers across multiple geographies and languages.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    3/5

    Rank  #214
    • Seat:

      5000-9999
    • DA: Domain Authority

      18
    • Revenue:

      $1 bil. - $5 bil.
    • Founded:

      1996
    • Locations:

      4
  • We think PANDR should be the dictionary term for where great people, processes and technology meet in the middle. Too long has outsourcing and offshoring been associated with bland and boring companies. We bring a new vision to our space. One that is progressive and reflects the conditions needed in a modern-day workforce to produce the happiest and most effective employees (our A-team players!) for our clients. That’s the PANDR difference, and we will never compromise this for profits.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.1/5

    Rank  #785
    • Seat:

      100-249
    • DA: Domain Authority

      14
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2015
    • Locations:

      2
  • Outsourced is a premium ISO certified offshore staffing company providing the top 5% of talent globally to international companies.We provide the top 5% of talent from the Philippines, India, Malaysia, Argentina, Colombia, and Vietnam, who are 100% dedicated full-time to your business and consistently exceed expectations. Whether you need remote home-based or office-based staffing, we offer flexible offshore solutions.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating

    4.4/5

    • Seat:

      500-999
    • DA: Domain Authority

      16
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2012
    • Locations:

      2
  • Instinctools is a leading AI and digital product engineering company with 25+ years of experience. Their services include AI and Machine Learning development, custom software development, BI and Big Data, IoT, etc. Specializing in end-to-end AI integration, they help businesses harness analytics and automation to drive innovation and efficiency.

    Sectors
    • Engineering Architecture
    • It Services And It Consulting
    • Outsourcing Consultancy
    • See all
    Glassdoor rating

    4.6/5

    Rank  #136
    • Seat:

      -
    • DA: Domain Authority

      35
    • Revenue:

      15 million
    • Founded:

      2000
    • Locations:

      7
  • At Remote Latinos, we connect businesses with top-tier remote talent from Latin America. Our focus is on efficiency, affordability, and excellence—helping companies reduce hiring costs by up to 80% while maintaining high performance and quality. With a vast network of pre-vetted professionals, we specialize in providing: - Sales & Lead Generation Experts - Customer Service & Virtual Assistants - Marketing, SEO, & Social Media Specialists - Software Development & IT Professionals We take pride in our fast-matching system, which allows businesses to find their ideal candidate within 48 hours, ensuring a seamless hiring experience. Remote Latinos is the go-to platform for businesses looking to hire high-quality remote talent from Latin America. Our mission is to help companies scale affordably while giving them access to an elite talent pool of highly skilled professionals. ✔️ Pre-Vetted Candidates: Every professional is screened and interviewed to ensure top-tier skills. ✔️ Fast Hiring Process: Get matched with top candidates in under 48 hours. ✔️ Cost-Effective: Hire at a fraction of U.S. hiring costs without compromising quality. ✔️ Premium Customer Support: Our team ensures a seamless hiring experience from start to finish. With Remote Latinos, you get the best global talent, reduced overhead, and a workforce that aligns with your business culture.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.3/5

    Rank  #1557
    • Seat:

      1-49
    • DA: Domain Authority

      16
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2022
    • Locations:

      1
  • With more than 25 years of proven success in omnichannel customer contact services, NQX is recognized for operational excellence and its strong corporate culture. We are Canada's largest contact center provider and the world’s largest employer of French-speaking Canadian agents. NQX has been honored with the Waterstone Most Admired Corporate Culture Award every year from 2018 to 2023 and has one of the highest employee engagement and lowest attrition rates in the industry!

    Sectors
    • Back Office Support
    • Customer Service
    • Data Analytics And Ai
    • See all
    Glassdoor rating

    2.8/5

    Rank  #464
    • Seat:

      10000+
    • DA: Domain Authority

      1
    • Revenue:

      $100 million to $500 million
    • Founded:

      1999
    • Locations:

      1
  • Afrishore is a South African-based BPO company delivering high-quality, cost-effective outsourcing solutions to clients across the U.S., U.K., and beyond. We specialize in customer service, sales support, debt collection, and back-office functions - offering 24/7 multilingual support tailored to your business needs. What sets us apart is our people. Afrishore is privately owned, owner-run, and fully managed by a hands-on leadership team with decades of global experience. We take pride in building long-term partnerships based on trust, performance, and a shared commitment to excellence. Whether you’re looking to scale, reduce costs, or improve service quality, Afrishore is the partner that delivers.

    Sectors
    • Admin Support
    • Back Office Support
    • Build Operate Transfer
    • See all
    Glassdoor rating

    1.5/5

    Rank  #1303
    • Seat:

      500-999
    • DA: Domain Authority

      9
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2016
    • Locations:

      4
  • ISTA Solutions is a full-service BPO provider dedicated to helping your business thrive. We specialize in healthcare outsourcing, bringing years of expertise to staffing agencies, medical billing companies, clinics, DME, laboratories and more. At the same time, we proudly serve a range of other industries – from restaurants to airlines – delivering the same high standards of support across the board. Our comprehensive services cover everything from customer support and patient scheduling to billing, claims processing, recruitment, and back-office operations. With headquarters in New Jersey and major operations in the Philippines and South Africa, we offer the perfect blend of onshore quality and offshore efficiency. When you partner with ISTA, you gain a dedicated extension of your team that is organized, responsive, and committed to your success. We handle the busy work and critical processes behind the scenes, so you can focus on your core business knowing a reliable team has your back.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    3.4/5

    Rank  #420
    • Seat:

      250-499
    • DA: Domain Authority

      19
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2015
    • Locations:

      2
  • Offshored recruits and manages dedicated full-time staff in the Philippines for Australian businesses, from A$1,900 a month, all inclusive. Offshored gives Australian businesses dedicated full-time staff in the Philippines: bookkeepers and accountants, personal assistants and administrators, customer support, sales and marketing support, drafters and estimators, developers, IT support and certified AI Operators. Each person works for one client only, in your systems and hours, reporting to you. We recruit and manage them, and our Philippine entity, Australian Pathways OPC, employs them, with payroll, compliance and HR support included from A$1,900 a month. Team members work from Offshored's office in BGC, Manila, or from home, depending on the role and the client's requirements. No recruitment fees, no lock-in. Australian owned and founded 2023, Offshored has over 50 team members supporting 18+ Australian businesses, with offices in Sydney and Manila.

    Sectors
    • Admin Support
    • Customer Service
    • Data Analytics And Ai
    • See all
    Glassdoor rating

    1/5

    Rank  #2753
    • Seat:

      50-99
    • DA: Domain Authority

      5
    • Revenue:

      -
    • Founded:

      2023
    • Locations:

      1
  • Call Center Outsourcing A very Necessary Step for Growing Businesses. We can add impressive value and meet your business needs and streamline business processes by using dedicated agents to interface with prospects and existing customers.

    Sectors
    • Back Office Services
    • Back Office Support
    • Call Center Services
    • See all
    Glassdoor rating
    -
    • Seat:

      50-99
    • DA: Domain Authority

      -
    • Revenue:

      $1M - $8M
    • Founded:

      2025
    • Locations:

      -
  • Integrated OS was formed in 2016 to allow us to reach other Partners in different Industries. We have and are continuing to help more than 50 Australian businesses focus on their goals by facilitating recruitment and setting up their own dedicated offshore teams in The Philippines. Integrated OS is now headquartered in the heart of Filinvest Alabang with close to 300 team members across varied industries in Australia. We are driven by our core values to deliver our commitment to our Partners and team members whilst helping reduce homelessness in The Philippines. The Integrated OS leadership team is comprised of passionate individuals with a wealth of knowledge and experience in the business outsourcing industry. Operating across a range of areas, each member of our team brings exclusive skills and diversity to ensure strong, structured and seamless outsourcing services. We use our tailored outsourcing skills and professional backgrounds to build teams that will contribute to the overall success of your business.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.5/5

    Rank  #997
    • Seat:

      100-249
    • DA: Domain Authority

      14
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2016
    • Locations:

      2
  • We are a premier provider of experienced and licensed healthcare professionals for US healthcare companies. With over 14 years of offshore staffing experience, we have built high performing remote teams answering the specialized needs of our clients.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating

    3/5

    Rank  #1923
    • Seat:

      50-99
    • DA: Domain Authority

      10
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2014
    • Locations:

      2
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