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Satellite Office

4.2/5 • Glassdoor rating

Overview

Satellite Office provides premium offshoring services to help businesses grow through significant cost savings coupled with operational improvements. We have a proven track record of assisting businesses to leverage the benefits of offshoring by building them a dedicated, highly skilled, and cost-efficient offshore team in the Philippines.

At Satellite Office, we aim to transform the way the world does business and help our people grow to their highest potential by providing and creating world-class offshoring solutions. We are more than a offshore staffing provider – We aim to forge strong client partnerships, have a deep and intimate understanding of our clients’ operations, and design an outsourcing strategy that addresses specific business requirements.

We are highly consultative, quick to respond to our client’s changing needs at every stage of their offshoring journey.

What Satellite Office offers its clients

Unlike traditional outsourcing providers, our staff work directly with our clients, reporting into their management team and get amazing staff retention and cultural alignment as they grow.

- Get access to a full time remote team in the Philippines who act as extension of your
existing team
- We’re a premium offshore staffing provider, emphasis on the premium service as it’s
a key differentiator vs competitors. We take a genuine partnership approach to
offshoring and manage the whole process end to end.
- We source, screen, and test the best available talent for your roles to your exact
specifications, and you make the hiring decision. You have full control of the team
and real-time visibility.
- We cover all role types for our clients across IT / software, finance and accounting,
sales, marketing and your more traditional operations and customer service roles.
- We’ve grown to over 1,600 staff in the last 10 years.

How Satellite Office outshines the competition

Satellite Office has over 1,600 Manila-based staff employed on behalf of our global clients. For 10 years now, we’ve been helping leading brands scale their business and save $35K to $90K per person on employee costs by setting up dedicated offshore teams in the Philippines. We cover all role types for our clients across IT/ software, finance and accounting, sales, marketing and your more traditional operations and customer service roles.

Employee happiness is key to our success. With our topnotch learning & development and employee engagement programs, and state-of-the-art office facilities, we ensure that your team has access to a work environment that fosters motivation and high performance.

- Great Place to Work certified for 2 consecutive years
- Named as one of the Philippines' Best Employers by the Philippine Daily Inquirer in
partnership with Statista.
- Premium Serviced Office Spaces. Our clients’ offshore teams are housed in fully fitted
workspaces, equipped with advanced network infrastructure.

Sample highlight service offering of Satellite Office

3 to 1 value. Hire up to 3 highly skilled offshore resources in the Philippines for the same cost as 1 local team member.

Headquarters

Level 24, Suite 2403, Westfield Tower 2 Bondi Junction, 2022, Sydney, NSW

Public or Private

private

Seats or staff

1600+

Revenue

USD $22 Million

Industries
  • Advertising & PR
  • BPO industry
  • Construction Renovation
  • Digital Marketing
  • Ecommerce
  • Education
  • Educational Businesses
  • Energy
  • Entertainment
  • Financial Services
  • Food & Beverage
  • Game Dev & Support
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • Insurance
  • IT Services and IT Consulting
  • Legal
  • Manufacturing
  • Media Publishing
  • Payroll
  • Pharmaceutical
  • Real Estate
  • Recruiting Staffing
  • Retail
  • SaaS
  • Software Tech/IT
  • Telecoms
  • Transportation
  • Utilities

Details

Executive

Michael McRitchie, Chief Executive Officer

Year Founded

06/22/2013

Countries of fulfillment
  • Philippines
Sectors
  • Admin Support
  • Animation & Multimedia
  • Build-Operate-Transfer
  • Business Compliance
  • Customer Service
  • Digital & Content Marketing
  • Engineering & Architecture
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • IT Services and IT Consulting
  • Outsourcing Consultancy
  • Software & Application Development
  • Specialized BPO Vertical
Contact information

+1 888 945 6111

https://www.satelliteoffice.com


About Satellite Office: Review and comparison

Satellite Office is a staff outsourcing company based in the Philippines. It has been providing cost-saving and scalable services to small and mid-sized businesses in Australia, China, and the Southeast Asia region since 2013.

Its work includes recruiting Filipino talent, premium workspace, full-service tech support, and experienced management in the Philippines and Australia. Satellite Office balances budgets, employment size, and operational efficiency. 

Clients are small and mid-sized businesses often in Australia. Satellite Office refines operational processes to save companies money. It currently has between 500-1000 employees and makes around $14.3 million annually.

Satellite Office Outsourcing

The company values its ability to combine Filipino talent, performance improvements, and Australian business management and track record. Satellite Office has an experienced cross-cultural management team with years in outsourcing and handling foreign clients of all scales.

Satellite Office recruits the best talent for a given role and an agreed budget. They pick English-speaking, university-educated professionals for technical and non-technical teams. The company also screens for cultural compatibility for the businesses they recruit. That compatibility helps with client and employee retention. 

Satellite Office’s BPO services and pricings

Satellite Office specializes in being all-purpose, whole-office outsourcing and offers the following services:

  • Customer service and sales
  • Digital marketing
  • Content management
  • IT and software development
  • Creative design
  • Finance and back office 

The company provides premium offshore staffing solutions for small to medium-sized businesses, partnering with them to build their dedicated teams in the Philippines.

Satellite Office’s pricing

Satellite Office’s offshore solutions mean full flexibility with work from home, work from the office, or a mix of both. That flexibility helps to scale clients’ remote staff up and down to meet their demands and budget. Savings average $40,000 to $90,000 per person.

How Satellite Office outshines its competition

On their website, the company says, “Our unique value proposition begins with our account management presence in Sydney, which helps us to deliver a personal, ‘hand holding’ approach to our clients which continues through the life of the client.”

This combination of experienced executives in Australia and the Philippines makes Satellite Office different from other outsourcing companies in the Australian and Southeast Asian part of the world.

Satellite Office also partners and provides consultation with small and mid-sized businesses.

Key executives

Michael McRitchie (CEO)

Michael McRitchie is an experienced public and private company executive in service-based sectors, B2B, e-commerce, international online wagering, sports betting, and gaming. He focuses on the customer experience throughout the customer lifecycle, including web, mobile and social interaction.

As a professional, McRitchie concentrates on maximizing long-term value for shareholders. He emphasizes strategy, execution, empowerment, and team leadership. His other skills include operations management, change management, restructuring, with proven corporate and professional experience in acquisitions, business integrations, IPOs, and exit strategies.

Satellite Office reviews and comparisons

Satellite Office is a flexible offshoring solutions company based in the Philippines and with offices in Australia. We currently do not have any reviews for the Satellite Office. But you can compare the company to other midsize outsourcing providers in the Philippines. 

Satellite Office’s contact information

Satellite Office’s main headquarters is located in:

Level 24, Suite 2403, Westfield Tower 2 Bondi Junction, 2022, Sydney, NSW

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +1 888 945 6111.

References

https://www.glassdoor.com/Overview/Working-at-Satellite-Office-EI_IE2944926.11,27.htm

 

Satellite Office news, podcast & articles

Satellite Office videos & images

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About OA

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The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 2,300+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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