View all outsourcing firms


3.0/5 • Glassdoor rating


Global Dispatch Management BPO is here with and aim of providing a comprehensive solution to our customer’s outsourcing needs. We are a team of passionate, dedicated, and talented people who can work as a third hand of your business in dealing your back office work with intense care and work efficiency. We are thriving toward customer satisfaction and quick turnaround time with accuracy and security. We are flexible and cooperative and can guarantee high efficiency.



Public or Private


Seats or staff



$5 mil. - $10 mil.






Year Founded


Countries of fulfillment




Contact information


About GDM BPO: Review and comparison

Global Dispatch Management BPO is a provider of call center support services for the taxi and limo industry. The company also offers back-end support to medium and small-sized businesses.

The company was founded in 2002 and is part of the WBM group of companies that has over 3000 employees and operates call centers around the globe. The WBM group’s last reported revenue was $200 million

Global Dispatch Management can provide a retention rate of up to 30% by providing quality, professional call interactions with consumers. Dispatchers are able to handle fleets of any size, and the company provides bilingual dispatchers who can take calls in English or Spanish.

The company places client success as a top priority. Clients can trust the loyalty of Global Dispatch Management. The company executes a non-disclosure agreement with all clients and will not sign with client competitors. 

GDM BPO Outsourcing

The company is headquartered in Bethpage, New York, and operates call centers around the world. It employs over 300 professional dispatchers to handle calls and offer support 24/7. 

Global Dispatch Management also offers back-end support services and technology services to the following industries: financial, healthcare, telecommunication, consumer packaged goods, e-commerce, travel and tourism, and education.  

GDM BPO’s BPO services and pricings

Global Dispatch Management provides the following services:

  • Financial services outsourcing
  • Healthcare outsourcing solutions
  • Consumer packaged goods support
  • Taxi and limo dispatch services
  • Retention strategies
  • Cancellations of bookings
  • Taxi/Limo software
  • Quality control
  • Data entry
  • Virtual assistant
  • Equity research
  • Data modeling
  • App development
  • Reports
  • Social media marketing 
  • e-commerce support
  • Free SEO of client websites

Global Dispatch Management’s pricing 

Pricing for services provided by Global Dispatch Management will depend upon the needs of each client. The company offers a free trial of its call center services before clients commit. 

Through the company’s back-end services, clients can save as much as 70% on the cost of administering payroll and see a significant increase in overall revenue. To inquire about pricing for services, get a quote at the company’s website, or call 888-492-5838. 

How GDM BPO outshines its competition

The company strives to be known for its care for clients and work efficiency. Its team brings passion and talent to its workforce to provide customer satisfaction and quick turnaround times for back-end services. Global Dispatch Management also provides 24/7 support to its clients. 

The company’s formula for success focuses on a blend of client retention, the generation of new client leads, and excellent service provided to consumers. 

Key executives

Shahid Iqbal (Owner)

Iqbal has owned the company since its inception in 2002. Iqbal has a master’s degree in Business Administration from the University of Punjab.

GDM BPO reviews and comparisons

Clients rave about Global Dispatch Management’s call answering services. The company has been described by clients as friendly, responsible, and excellent at communication. Taxi service companies are impressed with the company’s ability to handle the volume of call answering and dispatch services. 


GDM BPO’s contact information

GDM BPO’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call 1-888-492-5838.

GDM BPO news, podcast & articles

No news, podcast & articles available for this BPO

GDM BPO videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.