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4.2/5 • Glassdoor rating


Intelassist, founded in 2007, is an offshore support organization based in Manila, Philippines.

We are not a traditional outsourcing vendor but instead through close collaboration with our clients, we understand their specific support needs, enabling us to customize our recruitment efforts and identify best in class employees who seamlessly integrate with their teams as remote employees.

We offer highly skilled employees to businesses worldwide, specializing in engineering, architecture, finance, customer care, information technology, medical support, data and analytics, and sales & marketing.

Our clients have full control over working hours, projects, tasks, and daily activities. This model ensures that our clients benefit from highly skilled employees who understand their business nuances, leading to improved productivity and reduced turnover.

Our pricing model is designed to provide you with high-caliber team members, rather than simply offering the lowest cost possible. Our focus is on delivering measurable outcomes aligned with your specific goals and metrics.

We have over 1,000 highly skilled team members who are graduates of a U.S. accredited 4-year college,
English-speaking, undergo full background checks, and are fully vetted prior to onboarding. Our average team member has been with us for over 5 years, and we invest in our team, paying them above market average attracting top professionals in the industry.

What Intelassist offers its clients

We approach offshoring different than our competitors. We offer a remote employee model where our team members are selected by you as the client providing a higher quality team member who functions as a part of your team.

Additionally our model is based on high quality, experienced professionals. If you are simply looking for the lowest cost possible, we are probably not your vendor.

How Intelassist outshines the competition

We aim to be the premier offshore support provider in Philippines and our business model is built on high quality team members. We accomplish this by strategically paying more than market average to attract and retain only the best talent available and providing a open and friendly work environment.

Intelassist company structure

Intelassist is a strategic partnership among senior US based industry professionals with over 50 years of combined business experience and a Philippines based operational team members with 15 years of operational excellence in managing highly capable offshore team members.


24 Vista Ct, 94080, San Francisco, CA

Public or Private


Seats or staff



$25 mil. - $50 mil.

  • Consumer Services
  • Digital Marketing
  • Financial Services
  • Hardware Tech/IT
  • Healthcare
  • IT Services and IT Consulting
  • Real Estate
  • Software Tech/IT
  • Telecoms
  • Utilities



Will Compton, CEO & President

Year Founded


Countries of fulfillment
  • Philippines
  • Admin Support
  • Customer Service
  • Engineering & Architecture
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • IT Services and IT Consulting
  • Software & Application Development
Contact information

1 (425) 577-8907

About Intelassist: Review and comparison

Intelassist is a business process outsourcing (BPO) solutions provider and remote staffing organization. The company’s office facilities are headquartered in Manila, Philippines. This BPO company has provided full workforce solutions to its North American market and beyond since its creation in 2007.

The HIPAA-HITECH compliant BPO company specializes in recruiting highly skilled industry professionals while upholding a company culture of compassion and empowerment.

Over fourteen years of experience in the recruitment outsourcing industry has allowed Intelassist to build impressive high-speed data centers that utilize generators for backup services, on-site UPS, climate control, and fire suppression. The company reports employing over 80 professionals and annual revenue reaching $25 million.

Intelassist Outsourcing

The BPO firm takes care to uphold human-centered values in how it treats and nurtures all outsourced employees towards peak performance. Additionally, the company holds three Internet Service Providers, disaster-resistant network availability, and dedicated backup with security personnel to ensure safe and secure facilities.

Intelassist’s outsourcing customer service works through numerous engagement channels, including live chat, telephony, email, social media, and social networking sites. Prospective clients can connect with the recruitment outsourcing company through its contact page.

Additionally, Intelassist is proud to meet selected HIPAA security compliance standards that include an onboard HIPAA security officer, Security Risk Assessment and Evaluation, Security Training, Complete Technical Security Documentation, and Security “Unique User” for Access Management.

Intelassist’s BPO services and pricings

Intelassist is an end-to-end recruiting solutions provider that offers its clients the following services:

  • Full workforce recruiting
  • Web development
  • Graphic design
  • Content writing
  • Analytics
  • Accounting
  • Data processing
  • Call center services
  • 24/7 service
  • Backup power
  • Physical security services
  • Architecture and engineering support
  • IT services
  • Creative support
  • Sales support
  • Back office support services
  • Many more

Intelassist provides service to companies in all industries throughout the United States, Canada, and other countries.

Intelassist’s pricing

Intelassist handles pricing with clients through direct communication and does not offer static packages due to the wide range of employee services and varying company needs.

How Intelassist outshines its competition

The firm distinguishes itself by its combination of differentiators that are as follows:

  • Higher quality, more qualified employees that work exclusively for the client
  • Maximized ROI by handling all recruitment, payroll, benefits, office space, and equipment
  • Highly educated outsourcing team with diverse industry experience
  • Exceptional and respectful customer service
  • HIPAA HITECH compliance and security with cyber security insurance
  • 24/7 standby accessibility

Additionally, Intelassist has expanded to hosting offices in San Francisco, California, as well as Manila.

Key executives

Glenn Basina (President, CEO)

Glenn Basina has been Intelassist’s Chief Executive Officer and President since the company’s formation in 2007. Basina is recognized as a global management consultant, tech and incubation expert, and organizational leader. 

He’s developed extensive industry knowledge in outsourcing, BPO, team building, strategic planning, new business development, business strategy, management consulting, business process improvement, process engineering, etc.

Intelassist reviews and comparisons

Intelassist is a full end-to-end workforce recruiting BPO solutions provider in Manila, Philippines, founded in 2007. Currently, reviews of the company are not available. 

However, those interested in further researching how the company stacks up to other BPO recruitment firms can compare this company to other small-to-medium-sized BPO firms throughout North America and the Philippines.

Intelassist’s contact information

Intelassist’s main headquarters is located in:

24 Vista Ct, 94080, San Francisco, CA

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1 (425) 577-8907.


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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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