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Shearwater Health

3.7/5 • Glassdoor rating


Shearwater Health understands a company’s aim to be an exceptional healthcare organization and its need to expand its workforce. This is why they provide over 3,000 medical practitioners solving medical and administrative problems 24/7.

Shearwater combines clinical expertise with Six Sigma process excellence and RPA technology to improve healthcare outcomes. The company’s focus on clinical workflows allows them to provide premium services for Hospitals and Health Systems, Health Plans, Managed Care Organizations and TPAs, and Healthcare Service Companies.

Some of their main services include Utilization Management, HEDIS & Quality Performance, Risk Adjustment, Rev Cycle Management, Bill Review, Peer Review, Telehealth, Care Management, and Quality as a Service.

Their clients also gain control of an extended clinical team, help them determine their needs, and systematically increase their production to amplify clinical impact.



Public or Private


Seats or staff



$5 mil. - $10 mil.





Paul Butalid , SVP & Head Of Operations

Year Founded


Countries of fulfillment




Contact information


About Shearwater Health: Review and comparison

With its headquarters in Nashville, TN, Shearwater Healthcare provides healthcare services to companies in different industries, allowing them time to focus on other essential business operations. 

Shearwater Healthcare has been in existence since 1973, and since then, the company has consistently helped clients meet health and clinical demands smoothly. 

Shearwater Healthcare has a former name, HCCA (Health Connections), but their overall goal has never changed. The goal is to provide solutions to their clients’ healthcare needs while improving client operations and reducing unnecessary costs.

With almost 50 years of experience, Shearwater Healthcare uses a unique business model to provide onsite and offsite healthcare solutions. The company presently employs nearly 5000 workers, who come together as a team to deliver a revenue of between $1million and $5million.

Shearwater Health Outsourcing

For decades, Shearwater Healthcare has had an understanding that every company needs a fantastic healthcare team to handle health matters. 

While some companies may employ in-house personnel to address this matter, it’s hard to keep things ticking without taking the focus off business processes. This is where Shearwater Healthcare’s services become helpful.

The company has “Six Sigma process excellence and RPA technology to improve healthcare outcomes.” The goal of Shearwater Healthcare is to improve healthcare results worldwide and be a leading force amongst other healthcare solutions providers. 

Shearwater Health’s BPO services and pricings

Health is wealth! As a company, you need excellent health services, which Shearwater Healthcare offers. Some of the services they provide are: 

  • Health coaching
  • Utilization management services
  • Chart migration
  • Case management 
  • Care coordination 
  • Inpatient and outpatient coding
  • HEDIS & Quality Performance
  • Telehealth
  • Care management 
  • Rev cycle management
  • Risk adjustment

Shearwater Healthcare also offers consultancy services to help you determine your team’s health needs and provide cost-effective solutions. They provide services to many clients, including health plans, hospitals, and healthcare service companies. 

Shearwater Healthcare’s pricing 

Shearwater offers comprehensive healthcare solutions with more than 3,000 employees all over the globe ready to help clients solve healthcare problems. The pricing for Shearwater Healthcare’s services depends on the scale and scope of the service. 

How Shearwater Health outshines its competition

Few healthcare companies can provide services at the level of Shearwater Healthcare. The company stands out from the crowd because of the following features;

  • Low cost but high-quality services
  • Helping clients build a clinical team
  • Health plan management
  • Accreditation with Health Utilization Management
  • RPA technology 

Key executives

Tom Kendrot (CEO)

Before Joining Shearwater Healthcare, Tom had twenty years in the outsourcing and consulting sector. Before he became the CEO, Tom has served as the COO and CFO of Shearwater Healthcare. 

Ted Merhoff (Chief Strategy Officer)

Ted Merhoff may have started his healthcare career as a worker in a trauma center, but today, he has become a reputable professional healthcare provider. He has been with the Shearwater healthcare team for more than twenty years.

Shearwater Health reviews and comparisons

Shearwater Healthcare has, over the years, offered services to different clients across diverse industries. Presently, we don’t have any reviews from the company to back up the company’s

Shearwater Health’s contact information

Shearwater Health’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1.615.921.9510.


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Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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