“NorthStar Solutions was established in the year 2006 and since then the company has been providing multi-channel BPO services. The service delivery center of NorthStar Solutions is situated in the Ortigas Business District in Metro Manila, Philippines. It has a high-end and security enabled office that supports client from Europe, Asia-Pacific and North America. This company believes in combining their highly talented professionals with the best practices in the industry and along with the customized solutions suiting the clients’ needs.
The mission of this company is to provide the best of the BPO services that ensure that the customers’ needs are fulfilled and can add value to the overall customer experience. They view themselves to be a leader in BPO services.
Services Offered
NorthStar provides many kinds of services. Some of them are:
Healthcare services: they provide both healthcare provider services and healthcare payer services.
Customer center services: They provide inbound services like customer care by building a relationship of trust with the customers, customer retention, third part verification and sales pitch. They help with outbound services as well.
They provide non-voice back office services like payroll support, HR support, data entry and file conversion.
These are some of the core services provided by NorthStar Solutions.
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