NorthStar Solutions Inc.

Northstar Solutions is considered one of the top call centers in the Philippines, offering a team of experienced and professional customer service representatives. The firm provides a wide range of outsourcing services, including technical support, handling customer inquiries, and a flexible workforce.

NorthStar Solutions is a privately-owned company with just over 80 employees. The firm began in 2005 and continues a consistent, high-quality business solution globally. The firm also provides web-based support, including administration, social media marketing, web design, and website development.

NorthStar Solutions’ headquarters are in Pasig City in the Philippines, which provides many tech-based and call center positions for a global business market. The firm is one of the leading BPO outsourcing providers in the Philippines with a solid reputation for helping small, start-up companies and organizations in the UK, US, and Australia.

The firm employs a highly skilled workforce of staff, including college and university graduates with a minimum of two years of experience in customer-focused services and technology. NorthStar Solutions provides customized solutions to clients globally to meet specific requirements, including interim solutions and long-term goals.

NorthStar Solutions provides complete staffing solutions to address all clients’ needs in a call center environment, including:

• Inbound and outbound call center staffing
• Marketing campaigns
• B2B programs
• Back office and administrative support
• Virtual assistants
• Business analysis

NorthStar Solutions reviews every client’s needs to capitalize on growth and success, from winning customer service solutions to marketing and sales.

NorthStar Solutions’ pricing

NorthStar Solutions provides cost-effective proposals and pricing that works best for each client. The firm provides pricing based on the specialized needs of each company, including ongoing support through the firm’s call center in Manila, to virtual administrative and technical services for business development and analysis.

NorthStar Solutions provides innovative solutions that go above and beyond the traditional call center environment. The firm proudly supports international businesses and organizations with well-established systems and services that meet or exceed clients’ expectations, including:

• Highly qualified and skilled staffing solutions
• Innovative technology and access to virtual support
• Well-refined recruitment process to provide top performance
• Flexible in supporting a wide range of businesses and industries
• Customized processes for inbound and outbound call center sales, marketing, and customer service programs

Grace Rivera, Head of Quality Assurance

Grace Rivera has been the head of the QA department since 2008, with a solid background in working as a quality assurance specialist for Havenlink Solutions Inc. and Touch Asia Contract Solutions Inc. She graduated with a Bachelor of Science in Psychology from Centro Escolar University in 1999 and attended St. Mary’s College.

NorthStar Solutions offers a solid reputation in customer service and technology in a call center environment. The firm offers highly skilled staff with well-established recruiting techniques to recruit individuals and teams to provide excellent service for various industries. The firm consistently offers stellar services to the global market.

NorthStar Solutions Inc.’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website http://www.northstarsolutionscc.com

LinkedIn N/A

Facebook https://www.facebook.com/Northstar-Solutions-Inc-Business-Development-421608411266862/

In addition, you may email them at [email protected] or call +63 2 226 3111 / +44 20 3051 7642.

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