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3.8/5 • Glassdoor rating


At OP360, simplicity is golden. It’s always been, and will always be, about delivering a better way for our customers. To do this well, we invest in talented, hardworking, and passionate folks all across the planet who care a whole lot about getting the job done. But we don’t stop there.

We also put a lot of stock in our culture, not so we can print it on some cheesy plaque in reception, but because it’s a strategic and competitive advantage to be amongst the most dynamic, engaging, and high-performing organizations in our market. A transformative culture, however, does not happen by default. Such requires work and continual iteration.

We lean heavily on our entrepreneurial DNA by recognizing resourcefulness, speed, and innovative problem-solving. We are a meritocracy at heart and celebrate achievement with upside and growth for deserving team members. And while we work really hard, we have fun, too! We let loose at our legendary parties! We also enjoy our active philanthropy and paid time off to give back to the communities where we work.

What OfficePartners360 offers its clients

Our primary focus is to help your business run more smoothly, economically and efficiently, whatever your business may be. We offer customized plans and packages that are uniquely tailored to your business. These tailored plans are created by outsourcing experts with many years of proven experience.

How OfficePartners360 outshines the competition

The global economy requires global solutions. Here’s how OP360 outshines its competitors:

• Our staff are happy, loyal and motivated to deliver exceptional results for our customers. 96% said Yes to Job Satisfaction
• US-owned and managed company. It was founded by experienced business entrepreneurs
• Deep team experience: technology, HR,IT, Finance (Average tenure of 6 years BPO experience)
• Disaster Recovery Planning (DRP) & Work From Home (WFH) Capabilities
• Owners have been clients for ten years of offshore and outsourced services. As clients, they understood first-hand the benefits of outsourcing.
• We ensure that your team not only performs, but also operates as an extension of your existing teams, with shared values, training and culture
• Providing remote employees that work exclusively for you and your company
• We operate out of modern and premium facilities

OfficePartners360 company structure

OfficePartners360 (OP360) was founded in 2006 by experienced business entrepreneurs on a relationships-first philosophy. Bolstered by their first-hand experience, they set forth with one goal in mind: to be a trusted global workforce partner and position the business as a one-stop, full-service outsourcing company that delivers streamlined solutions for brands and businesses all while reducing costs, improving service levels and growing top-line performance. Thanks to the combination of incredible people, innovative technology and progressive thought leadership, OP360 continually raises the bar of world-class customer experience and is a fast-growing global workforce solutions provider for both medium-sized and large Fortune 500 companies. OP360 offers 24/7/365 omnichannel experience services and solutions in inbound/outbound call center customer service (calls, emails, live chat, social media), data center, outbound sales (lead qualification, warm transfers) accounting, technology support, application/web development and back-office (content moderation, online merchandising, catalog/inventory management, graphic design, virtual assistant). We are passionate about enabling business agility, innovation and competitive advantage for our clients—and each day we are guided by our core values of acting with integrity and committing to our clients’ success.


31 Bailey Ave, Suite 4, 06877, Ridgefield, Connecticut

Public or Private


Seats or staff



$50 mil. - $100 mil.

  • Construction Renovation
  • Consumer Services
  • Ecommerce
  • Education
  • Educational Businesses
  • Energy
  • Entertainment
  • Financial Services
  • Food & Beverage
  • Game Dev & Support
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • IT Services and IT Consulting
  • Legal
  • Manufacturing
  • Media Publishing
  • Pharmaceutical
  • Real Estate
  • Recruiting Staffing
  • Retail
  • Software Tech/IT
  • Telecoms
  • Transportation
  • Travel



Ben Roberts, President

Year Founded


Countries of fulfillment
  • Colombia
  • India
  • Philippines
  • United States
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • Outsourcing Consultancy
  • Software & Application Development
  • Specialized BPO Vertical
Contact information

(844) 466-7360

About OfficePartners360: Review and comparison

OfficePartners360 is a specialized contact center and specialized business processing outsourcing (BPO) company with a particular focus on personalized customer service and back-office solutions for businesses of all sizes.

The company offers services in four strategic regions, including North America, the Philippines, Latin America, and India, with flexible disaster recovery and work-from-home capabilities to stay online and available for their customers.

OfficePartners360 strives to stand out from the rest by staffing hard-working, passionate, and motivated individuals in premium facilities worldwide to offer clients the benefits of outsourcing.

OfficePartners360 Outsourcing

The company has its corporate center for its leadership in Ridgefield, Connecticut. However, the firm also has offshore and outsourced locations in North America, Latin America, the Philippines, and India. 

The modern facilities are located in second-tier cities to keep costs low for customers. These cities include Charleston, USA; Cebu City, Philippines; Davao City, Philippines; and Coimbatore, India.

Additionally, OfficePartners360 participates in volunteer and charity work in each of these locations with a dedication to global social responsibility.

OfficePartners360’s BPO services and pricings

OfficeParters360 offers a diverse range of services to their clients, including a range of business processing outsourcing and call center services.

OfficePartners360’s extensive list of services includes:

  • Bookkeeping and accounting services
  • Contact center services
  • Document processing and quality control
  • Data, analytics, and AI services
  • Research and data aggregation services
  • Sales and marketing solutions
  • Software development

OfficePartners360 works with every sector of business that may need business process outsourcing, including banking and finance, construction, healthcare, education, real estate, technology, and travel.

OfficePartners360’s pricing

Pricing for this firm’s services will vary depending on the size of the organization, current and future business needs, and level of service required. However, the firm does note that their strategy of placing staff in premium buildings but second-tier cities is one way the company keeps costs low for the customer. You can reach out directly for more information.

How OfficePartners360 outshines its competition

OfficePartners360 differentiates itself from the competition in several ways, from the outsourced staffers themselves to the way the company is run. 

Their winning formula of stand-out qualities and features include:

  • A US-owned and managed business run by experienced, successful entrepreneurs
  • Owners experienced in working with offshore and outsourced services
  • Premium, modern facilities in second-tier cities to offset client costs
  • Happy, motivated staff that deliver exceptional customer results
  • Remote employees who are dedicated exclusively to your business
  • Disaster recovery planning is a core part of the operation

These features provide valuable benefits to all of the firm’s partners.

Key executives

Ben Roberts, (President and Chief Operating Officer)

Ben has served as President and Chief Operating Officer of OfficePartners360 for over three years since May 2019. Ben is endorsed for his leadership, public speaking skills, and strategic planning.

Tim Boylan, (CEO and Founder)

Tim Boylan has been the CEO of OfficePartners360 since he founded the company back in 2006. He is renowned for his startup development skills and has been endorsed for marketing and strategic planning as well.

OfficePartners360 reviews and comparisons

Reviews from the firm’s website testimonials show happy customers who are satisfied with how communicative, organized, and helpful their virtual assistance through OfficePartners360 have been in their roles.

OfficePartners360’s contact information

OfficePartners360’s main headquarters is located in:

31 Bailey Ave, Suite 4, 06877, Ridgefield, Connecticut

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (844) 466-7360.


OfficePartners360 news, podcast & articles

OfficePartners360 videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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