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Eastvantage Business Solutions

About

Eastvantage is a Euro-Filipino outsourcing firm that specializes in the areas of Customer Care, Business Support, and Software Development & Maintenance. Headquartered in Manila, Philippines, we serve multiple clients in Europe, Australia, and North America.

With a decade of operations, we have over 500 happy employees and we pride ourselves in having crafted a good record in providing a cost-effective, integrated and fully-functional customer relationship management solution, managed by leaders that have a solid understanding of industry best practices.

More than that, we have built a company culture that we could be truly proud of. We place a premium on creating a happy workplace driven by meaningful jobs. Our core values of customer intimacy, transparency, passion, excellence and commitment extends to our colleagues, as well as to our clients.

What Eastvantage Business Solutions offers its clients

Eastvantage has an established reputation in providing leadership and accountability in supporting our customers' operations. We provide a range of flexible outsourcing solutions, from simple hosted office space all the way to managed delivery services. We deliver on:

- Recruitment
- Account management
- Operations support
- HR
- Learning and Development
- Payroll
- Employee retention through our Happiness framework

How Eastvantage Business Solutions outshines the competition

Enabling OPERATIONAL EXCELLENCE in your offshore team in Manila, Philippines. Our key capability lies in a strong, dedicated Operations Support team that optimises your remote staff in the Philippines. From establishing KPIs, performance monitoring, to ensuring continuous improvement, Eastvantage provides you the customised support you need that few BPOs in Manila do. Backed with a Recruitment team that is military-drilled to understand your hiring needs and a solid HR backbone that works to retain the best talent, Eastvantage is in a league of its own in the boutique BPO space and is at your service in making outsourcing a success.

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Revenue

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Industries
  • Ecommerce
  • Education
  • Game Dev & Support
  • Healthcare
  • Hospitality
  • Others
  • Recruiting Staffing
  • Retail
  • Software Tech/IT
  • Transportation
  • Travel

Highlights

Alexa ranking

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OA ranking

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Glassdoor rating

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CrunchBase ranking

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Details

Executive

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Year Founded

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Countries of Fulfillment

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Sectors
  • Customer Service
  • Human Resource & Legal
  • Software & Application Development

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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