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Kim’s Answering Service

4.0/5 • Glassdoor rating


Kim’s Answering Service, Inc. is locally owned and operated since 1967. At Kim’s Answering Service, Inc., we offer a personalized and professional telephone answering service to the entire professional industry. Our supervised operators are trained to handle and manage all types of calls and relay them per your on-call instructions. We use one of the industry’s top leasing networks for all handling and message distribution.



Public or Private


Seats or staff



$1 mil. - $5 mil.





Blanca Garza, Supervisor

Year Founded


Countries of fulfillment




Contact information


About Kim’s Answering Service: Review and comparison

Kim’s Answering Service is a BPO offering call center services, specifically personal telephone secretary services. They are locally owned and operated and have been in the outsourcing telecommunications business since 1967.

Kim’s Answering Service Outsourcing

Headquarters are at 7625 Bellaire Drive South Fort Worth, Texas 76132. Their phone number, fax number, and email address are conveniently located on their site should you need to contact them.

Kim’s Answering Service’s BPO services and pricings

There are a few key services that Kim’s Answering Service provides. These include voicemail with operator revert, order taking, appointment scheduling, fax and email services, including email response, and many more. 

Kim’s Answering Service also offers secure texting services through miSecure and secure online answering services through their secure eResponse programs. You can rest assured that the information provided through communications with the employees at Kim’s Answering Service is going to be well-protected. 

Kim’s Answering Service’s pricing

Their pricing is reasonable for the work done. The site claims they can give you a price that is 10 percent lower than any competitor’s price. Another financial perk about working with Kim’s Answering Service is that you are not locked into a contract, and you will not be spending money on unnecessary fees. 

Each working and billing cycle runs on 30-day terms. If you’d like to cancel your services with the company, you have to give 30 days’ notice. Other than that, their terms are quite flexible. There are no setup fees or annual account maintenance fees with Kim’s Answering Service. Monthly statements are emailed or faxed to you free of charge as well. 

How Kim’s Answering Service outshines its competition

Kim’s Answering Service offers top-tier telecommunications services that span a wide range of topics and business needs. All employees are highly trained to handle each situation professionally and accurately. 

In many cases, employees start service the same day you place your order with the company.

With Kim’s Answering Service, expect to have client confidentiality. Your calls and emails are answered in your company name, which brings a level of authenticity to your business.  

Key executives

General Manager – Donna Klepper 

Kim’s Answering Service reviews and comparisons

Kim’s Answering Service offers services similar to others on the market but runs in a supremely professional fashion. In addition to having some of the best prices for telecommunications, they also give customers plenty of flexibility when working with them. 

There is no setup fee or annual account maintenance fee, nor is there a required contract. Each billing and working cycle runs for 30 days, so if you want to stop your service, you have to give 30 days’ notice to the company, and you are all set!

Their list of potential services for customers is thorough. They offer 24-hour service, paging, text messaging, fax services, email services, voicemail service, and are web-enabled. They also use metro-specific and toll-free 800 numbers for communication. 

This company is the epitome of professionalism in the telecommunications space. 

The bottom line is that Kim’s Answering Service is one of the better companies for outsourcing telecommunications for your company. 

Kim’s Answering Service’s contact information

Kim’s Answering Service’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 817-292-6565.

Kim’s Answering Service news, podcast & articles

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