75 Rockefeller Plaza, 26th Floor, 10019, New York, NY
$500 mil. - $750 mil.
About HGS: Review and comparison
Hinduja Global Solutions (HGS) is a digital CX leader dedicated to delivering winning customer interactions. As experts in autonomous CX, HGS helps clients deliver consistent interactions at scale that are prompt, personal, and positive.
To exceed ever-rising customer expectations, HGS continuously transforms, optimizes, and grows enterprises across a wide range of industries, including:
- Banking and Financial
- Consumer Electronics and Technology
- Consumer Packaged Goods
- Public Sector
- Retail and eCommerce
- Telecommunications and Media
- Travel and Hospitality
HGS’s main headquarters is in New York, NY, USA with additional offices in:
- London, England, UK
- Sherwood, PE, Canada
- Bangalore, India
- Manila, Philippines
- Kingston, Jamaica
- Barranquilla, Colombia
- Brisbane, Australia
HGS’s BPO services and pricings
With over 20,000 employees across 34 delivery centers in 8 countries, HGS offers a spectrum of bespoke outsourcing solutions such as:
- Strategic consultation
- Digital transformation
- IT systems integration
- Intelligent process optimization
- Experts on-demand
HGS’ pricing depends on the project. Interested clients can contact the company to receive an accurate price estimate.
How HGS outshines its competition
With offices worldwide, HGS is always available to help build a company’s business for the future, with a purpose-driven, design-thinking approach to digital CX solutions and services. HGS’s philosophy is that the right mix of technology and talent can lead to a happier employees, a superior CX, and increased competitiveness.
This BPO also values cultural diversity, embracing differences and fostering an environment of mutual trust, respect, and equality. HGS works toward shared values with each client to drive every transaction and interaction, creating extraordinary employee experiences and outstanding client outcomes.
In addition to being the recipient of many other awards, HGS has been recognized by IAOP for 12 years in a row as one of the top outsourcing companies in the world, and Gartner recognized HGS as a Magic QuadrantTM Leader in both 2021 and 2022.
HGS reviews and comparisons
A trusted name in offshore customer service, HGS is an award-winning industry leader that has been delivering excellence for 50 years. Productive, organized, and well-trained staff ensure that every step of the customer journey helps to increase customer lifetime value. Employees span several time zones across eight different countries, accommodating customers 24/7/365 via phone, chat, email, mail, video, and social media.
The BPO’s website offers dozens of case studies that showcase in detail the success that they have brought to clients across a multitude of industries.
HGS’s contact information
HGS’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call + 1 217 891 8461.