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iTech DMV


Dear Valued Clients,

We are thrilled to introduce our tech BPO company, a dynamic team of technology experts dedicated to providing top-notch services tailored to meet your specific requirements. With a passion for innovation and a commitment to excellence, we are here to empower your business with advanced technology solutions.

At our tech BPO company, we specialize in delivering a wide range of services designed to optimize your IT operations, enhance customer experiences, and drive digital transformation. Our team comprises highly skilled professionals with expertise in various domains of the tech industry. We are proud to offer the following services:

IT Help Desk and Technical Support:
Our experienced technicians are ready to provide comprehensive IT help desk and technical support services, ensuring your technology systems run smoothly. We are equipped to handle troubleshooting, resolve hardware and software issues, and guide your team through any technical challenges they may encounter. With our prompt and efficient support, you can focus on your core business while we take care of your IT needs.

Software Development and Custom Solutions:
Looking to streamline your business processes or build innovative software applications? Our talented software developers are here to turn your ideas into reality. We specialize in custom software development, tailoring solutions to meet your unique requirements. From conceptualization and design to development and deployment, we are dedicated to delivering high-quality, scalable, and secure software solutions that drive business growth.

Infrastructure Management and Cloud Services:
Managing your IT infrastructure can be complex and time-consuming. Let us handle it for you. Our experts are well-versed in infrastructure management, ensuring your servers, networks, databases, and cloud environments are optimized, secure, and aligned with best practices. Whether you need assistance with system monitoring, backups, upgrades, or migrations to the cloud, we have the expertise to support your infrastructure needs.

Our mission is to be your trusted technology partner, providing innovative solutions that align with your business goals. With our tech BPO company, you can expect:

Industry expertise: Our team stays ahead of the latest technology trends and best practices, ensuring that we offer you cutting-edge solutions that drive your business forward.

Client-centric approach: We value your unique needs and requirements. We take the time to understand your business, collaborating closely with you to deliver solutions that meet and exceed your expectations.

Quality and reliability: We are committed to delivering high-quality services with a focus on reliability and performance. You can trust us to deliver on time and with utmost professionalism.

We look forward to the opportunity to work with you and contribute to your success. Reach out to us today to explore how our tech BPO services can elevate your business to new heights.


iTech DMV

What iTech DMV offers its clients

At our iTech DMV, we pride ourselves on offering unique and distinctive services that set us apart from the competition. Here are some key aspects of what makes our BPO uniquely beneficial to our clients:

Tailored Solutions: We understand that every client is unique, with specific goals, challenges, and requirements. That's why we emphasize a personalized approach to our services. We take the time to thoroughly understand your business, industry, and objectives, allowing us to develop customized solutions that address your specific needs. Whether it's customer service, technical support, or other BPO services, our tailored approach ensures that our solutions align perfectly with your business goals.

Advanced Technology Expertise: Our team is composed of tech-savvy professionals with deep expertise in the latest technologies and industry trends. We continuously invest in staying up-to-date with cutting-edge tools, platforms, and methodologies. This allows us to offer innovative solutions that leverage the power of technology to drive efficiency, enhance customer experiences, and achieve digital transformation. By partnering with us, you benefit from our extensive technological knowledge and gain a competitive edge in the market.

Seamless Integration and Collaboration: We prioritize seamless integration with your existing systems, processes, and teams. Our experienced professionals work closely with your internal stakeholders to ensure a smooth transition and collaboration throughout the engagement. We understand the importance of open communication and collaboration to achieve shared success. By fostering strong partnerships and working hand-in-hand with your team, we maximize the value we bring to your business.

Scalability and Flexibility: We recognize that businesses evolve and their needs change over time. Our BPO services are designed to be scalable and flexible, allowing us to adapt to your changing requirements. Whether you experience seasonal fluctuations, business expansion, or shifting priorities, we can quickly adjust our resources, capacity, and service delivery to align with your evolving needs. This scalability ensures that we grow with you and continue to provide exceptional support as your business evolves.

Commitment to Excellence: At our BPO company, we have a relentless commitment to excellence in everything we do. We set high standards for service quality, operational efficiency, and customer satisfaction. Our dedicated team members undergo continuous training and development to ensure they stay at the forefront of their respective fields. With our focus on excellence, you can trust that we will consistently deliver superior results and exceed your expectations.

These unique offerings, combined with our unwavering dedication to client success, make us the ideal BPO partner for businesses seeking tailored solutions, advanced technology expertise, seamless integration, scalability, and a commitment to excellence. We are here to help you achieve your goals and drive your business forward.

How iTech DMV outshines the competition

At iTech DMV, we believe that our commitment to excellence and our unique approach enable us to outshine our competition. Here are some key factors that set us apart and give us a competitive edge:

Specialized Industry Knowledge: We have deep expertise and knowledge in specific industries or niches. This specialized industry knowledge allows us to understand the unique challenges, trends, and requirements of our clients' businesses better. By focusing on specific industries, we can provide tailored solutions and insights that our competitors may lack. Our industry specialization ensures that our services are highly relevant and valuable to our clients.

Proven Track Record: We have a proven track record of delivering exceptional results and client satisfaction. Our portfolio of successful projects and long-term client relationships speaks to the quality of our services and the value we bring. Our clients trust us to deliver on our promises, and our track record gives us a competitive advantage in the market.

Innovative Solutions and Technology: We stay at the forefront of technological advancements and embrace innovation in our service offerings. Our forward-thinking approach allows us to provide our clients with the latest tools, technologies, and methodologies that can drive their business forward. By leveraging innovation, we help our clients stay ahead of the curve and gain a competitive edge in their respective industries.

Customer-Centric Approach: Our customer-centric approach is at the core of everything we do. We prioritize understanding our clients' needs, objectives, and challenges. This deep understanding allows us to tailor our services and solutions to meet their specific requirements. We emphasize open communication, collaboration, and building long-term partnerships with our clients. By putting our clients first and focusing on their success, we differentiate ourselves from competitors who may take a more transactional approach.

Flexibility and Agility: We pride ourselves on our ability to be flexible and agile in meeting our clients' evolving needs. We understand that businesses may face changing circumstances, and we are adept at adjusting our services, resources, and processes accordingly. Our ability to quickly adapt and respond to client requirements sets us apart from competitors who may be slower to react to changing market dynamics.

Exceptional Customer Service: We go above and beyond to deliver exceptional customer service. We prioritize responsiveness, attentiveness, and proactive communication with our clients. Our dedicated team members are committed to providing timely and effective support, addressing client concerns, and ensuring a positive client experience throughout the engagement. Our focus on customer service builds trust and loyalty, setting us apart from competitors who may prioritize transactional relationships.

By combining specialized industry knowledge, a proven track record, innovative solutions, a customer-centric approach, flexibility, and exceptional customer service, we differentiate ourselves from the competition. We are confident in our ability to deliver outstanding results and provide the best value to our clients, making us the preferred choice in the market.

iTech DMV company structure

Closely Held Corporation: Small boutique BPO owned by (2) American entrepreneurs.
Our company is structured as a closely held corporation, also known as a closely held company or closely held entity. Our company is owned by a small number (2) of shareholders who have a direct involvement in the company's operations.

Ownership Distribution:

Owner A: Holds a specific number of shares (75%)
Owner B: Holds the remaining number of shares (25%)

Decision-Making and Profit-Sharing:
The (2) owners, as shareholders, have voting rights and participate in major decision-making processes based on ownership stake. Profit distribution is determined by the percentage of shares held.

Sample highlight service offering of iTech DMV

Introducing Our Exclusive 'Ultimate Tech Upgrade' Package: Unbeatable Value for Your Business!

Are you ready to take your business to the next level with cutting-edge technology? Look no further! We are thrilled to present our eye-catching 'Ultimate Tech Upgrade' package, the best deal you'll find in the market.

Here's what makes our offer truly unbeatable:

Comprehensive Technology Overhaul: Our 'Ultimate Tech Upgrade' package is designed to revolutionize your business's technology infrastructure. We will assess your current systems, identify areas for improvement, and implement a comprehensive upgrade tailored to your specific needs. From hardware to software, networks to cybersecurity, we've got you covered.

State-of-the-Art Equipment: Say goodbye to outdated technology! Our package includes top-of-the-line equipment sourced from leading technology vendors. Experience lightning-fast processors, crystal-clear displays, and enhanced functionality that will boost productivity and efficiency across your organization. With our focus on quality and reliability, you can trust that your new equipment will be built to last.

Customized Software Solutions: We understand that every business has unique software requirements. That's why our package includes customized software solutions that align perfectly with your operations. Our team of skilled developers will create tailored software applications to streamline your processes, improve collaboration, and enhance customer experiences. Get ready to unleash the full potential of technology in your business!

Seamless Integration and Training: We ensure a seamless transition to your upgraded technology infrastructure. Our experts will handle the integration process, ensuring that all systems work harmoniously together. To empower your team, we provide comprehensive training sessions to familiarize them with the new technology. From day one, your staff will be equipped to maximize the benefits of your tech upgrade.

Cost-Saving Benefits: Our 'Ultimate Tech Upgrade' package not only offers superior technology but also delivers exceptional value for your investment. By leveraging our extensive network of suppliers and our cost-effective solutions, we can provide you with the best possible pricing. You'll enjoy significant cost savings without compromising on quality, giving your business a competitive edge.

Dedicated Support and Ongoing Maintenance: We believe in long-term partnerships and exceptional customer service. Our package includes dedicated support and ongoing maintenance to ensure your technology runs smoothly. Our responsive support team will be just a call away whenever you need assistance. With our proactive maintenance services, you can focus on your core business, knowing that your technology is in expert hands.

Don't miss out on this extraordinary opportunity to transform your business with our 'Ultimate Tech Upgrade' package. Experience the power of cutting-edge technology while enjoying unbeatable value. Contact us today to schedule a consultation and secure this limited-time offer!

iTech DMV - Empowering Businesses Through Technology Excellence


5 Shenandoah Ave, 22802, HARRISONBURG, VA

Public or Private


Seats or staff




  • Advertising & PR
  • Construction Renovation
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Food & Beverage
  • Hardware Tech/IT
  • Healthcare
  • IT Services and IT Consulting
  • Non Profit
  • Others
  • Public Utilities
  • Recruiting Staffing
  • SaaS
  • Software Tech/IT
  • Telecoms
  • Transportation
  • Travel
  • Utilities


Year Founded


Countries of fulfillment
  • United States
  • Agency Contract Partner
  • Customer Service
  • Digital & Content Marketing
  • Engineering & Architecture
  • Full service BPO
  • IT Services and IT Consulting
  • Software & Application Development
Contact information


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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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