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Invictus BPO

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About

We are a state-of-the-art Business Process Outsourcing Center. Founded in 2012, our customer experience professionals provide incomparable Customer Service and Technical Support solutions to some of the most respected companies in the world. Learn more by contacting us or scheduling a call with our executive team.

Headquarters

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Public or Private

Privately Held

Seats or staff

201-500

Revenue

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Industries

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Highlights

Domain Authority

7

Site traffic

3

OA ranking

-

Glassdoor rating

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CrunchBase ranking

-

Details

Executive

Robert J. Massengale, Senior Vice President Of Operations

Year Founded

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Countries of fulfillment

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Sectors

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Contact information

822-0852

https://www.invictusbpo.com/

Social media

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About Invictus BPO: Review and comparison

Invictus offers Business Process Outsourcing (BPO) and Information Technology Outsourcing (ITO) to their clients all over the world. They have a strong network across the United States and offer 27/7/365 support in multiple languages.

Invictus BPO Outsourcing

Located in the beautiful Belmopan City, Belize is an ideal location for outsourcing. It is Central and South America’s only English-speaking country and can offer assistance in a similar time zone to its US clientele. However, Invictus offers their clients support 24/7/365; no matter what time, someone is always available.

Invictus BPO’s BPO services and pricings

BPO services:
Invictus has the experience and knowledge to create the ultimate BPO experience for its clients. Increase time for your staff and earnings for the company by using Invictus’s BPO services for all your call center needs. Their service providers are available anytime day or night to support your clients.

ITO:

Invictus offers Information Technology Outsourcing to ensure your company runs as efficiently as possible. Invictus has proprietary cloud-based technology that can be tailored to each client, ensuring a smooth and successful transition for your company.

Back Office and Omni Channel Support:

Invictus serves clients through a multitude of ways including text, chat, and email. With their back-office support systems, your clients and your staff will have constant access to their support.

Invictus’s pricing

Invictus’s pricing will depend on the needs of their clients. Because each client has their BPO and ITO services customized to their company, the pricing will be unique to that client. Contact their office today to speak with someone on their team or request their partnership brief for more information.

 

How Invictus BPO outshines its competition

Invictus is always keeping their clients’ interests in mind by consistently developing new technology and keeping up with industry trends. Their cloud-based technology is kept up to date, and they have a dedicated IT team that can handle any challenge. With nearshore pricing and an English First American Focus, Invictus can support your clients in many languages but always feels like being close to home, without at-home pricing.

Invictus also creates a seamless process for their clients with exceptional customer service and tailored solutions to each client’s needs. Their staff is friendly and approachable any time you need assistance.

Key executives

Juan Fontanes – Founder/CEO

    • Juan Fontanes is the founder and CEO of Invictus. He has considerable experience in the global call center industry. 

Geoff Langos – COO/CIO 

      • Geoff Langos is the Chief Operations Officer and Chief Information Officer. He has experience working in the US, Belize, and India and has an extensive career in management and leadership. 

Jon Krueger – CTO

        • Jon Krueger is the Chief Technology Officer for Invictus, with considerable experience in the technology field. 

Ronnie Jones – Sr. VP

    • Ronnie Jones is a Senior Vice President with Invictus ensuring that the company runs smoothly. 

Robert Massengale – Sr. VP Ops 

    • Robert Massengale is the Senior Vice President of Operations for Invictus and has over 20 years of experience in global call center management, customer support, and marketing. 

Invictus BPO reviews and comparisons

Invictus has a 4.4-star rating on Google with many positive sentiments from former employers and customers alike. They are rated as the top nearshore BPO destinations in Central America and the Caribbean.

Invictus BPO’s contact information

Invictus BPO’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 822-0852.

Invictus BPO news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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