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2.9/5 • Glassdoor rating


We are a customer experience center that creates happy customers and provides excellent experiences with the unique services it offers.

As a company that does not follow but leads the charge in technological advancements, we pioneer digital transformation.
Guided by our people-centric approach and strong sense of responsibility, we are a solution center that addresses every customer’s request with solutions.
We are a training and development center with our Call Center School, which we established to share our industry-specific experience and expertise.

Serving with passion and a smile on our faces, we are a contact center that acts as a bridge between our strategic partners and customers.
We are an employment center that offers job opportunities to 5,000 young people every year and trains competent human resources for Turkey.

Powered by Türk Telekom and nearly 20,000 colleagues-strong in 23 provinces across Turkey, we are the strategic companions of the brands we cooperate with.
It is time for us to meet!

What AssisTT offers its clients

We have been integrating high level Technologies into our systems and adopting a human centered approach since our establishment in 2007.
We develop industry specific technology solutions. We design the perfect end to end customer experiences for our clients .
By offering a wide range of exclusive services in various fields, from contact center solutions and quality management solutions to digital solutions and outsourcing management we make a difference.
Experienced in numerous industries, including health, telecommunications, finance, transportation, retail, e-commerce and energy, our teams quickly respond to changing consumer behavior. We always aim to maximize customer satisfaction by providing uninterrupted service at very afforadble prices.

How AssisTT outshines the competition

AssisTT is the leading contact / Call center in Turkey with 20K customer represantatives and experience in different sectors. we also launched 2 locations in Tirana, Albania and Amsterdam, The Netherlands in order to provide services to Europen and Global markets.

We currently serve in 6 different languages (English, German, French, Italian, Spanish and Ducth).

Here are some other numbers of AssisTT

8.000 Seat capacity
19.000+ Agents
6 Different Languages
%70 of our employees are between the age of 18 to 30.
%63 of our employees are women
950 million min. production per year

AssisTT company structure

Since 2007, when we were established as a wholly owned subsidiary of Türk Telekom, we have been focusing on people and integrating advanced technologies into our systems, developing industry-specific technological solutions, and designing excellent end-to-end customer experiences for our customers.

We make a difference with the wide range of privileged services we offer, from contact center solutions to quality solutions, digital solutions to outsourcing management.

Our competent teams empowered by our experience in a diverse set of industries such as healthcare, telecommunication, finance, transportation, retail, e-commerce and energy are able to respond to changing customer habits quickly, and we work with the aim of maximizing customer satisfaction in line with the principle of providing uninterrupted services 24 hours a day, 7 days a week.

Sample highlight service offering of AssisTT

We proivde turnkey call center solution for startups with full infrastucture, starting from 50 Euro (per month/user). Details can be found below:



Public or Private


Seats or staff



$1 mil. - $5 mil.

  • Consumer Services
  • Ecommerce
  • Energy
  • Entertainment
  • Food & Beverage
  • Government
  • Healthcare
  • Insurance
  • Others
  • Telecoms
  • Transportation
  • Travel



Gokhan Ayseli

Year Founded


Countries of fulfillment
  • Turkey
  • Customer Service
  • Digital & Content Marketing
  • Full service BPO
  • Seat Leasing BPO
  • Specialized BPO Vertical
Contact information

+90555 255 3877

About AssisTT: Review and comparison

Established in 2007, AssisTT is a leading contact center outsourcing provider in Turkey. It takes pride in being a customer experience center that creates happy customers and provides excellent experiences with the unique services it offers.

AssisTT is also a proud pioneer of digital transformation in the Eastern European territory. Being a wholly owned subsidiary of Türk Telekom, the firm focuses on improving people and integrating advanced technologies into its systems.

At the same time, AssisTT is at the forefront of building industry-specific technological solutions and designing excellent end-to-end customer experiences for our customers.

AssisTT Outsourcing

AssisTT is headquartered in Turkey with strategic offices in Amsterdam, the Netherlands, and Tirana, Albania. These locations are at the forefront of outsourcing services when it comes to European clients.

Being in these locations makes it more viable for the firm to maximize its offerings to European organizations looking to delegate their services.

AssisTT’s BPO services and pricings

AssisTT provides a wide of solutions for innovative firms, such as the following:

Contact center solutions

  • Information and request management
  • Back-office services
  • Revenue-boosting activity management
  • Technical support services
  • Field and appointment services

Outsourcing management

  • Recruitment process management
  • Payroll and personnel processes
  • Field services
  • Venue rental
  • Archiving services

AssisTT’s pricing

Pricing for AssisTT’s functions is not openly available as it is based on specific services requested.

However, interested firms have the option to receive a free quote by providing additional information on their needs.

Interested parties can get in touch with the company by filling out the inquiry form on its website.

How AssisTT outshines its competition

AssisTT is a mid-sized company with established clients and employees in Europe. It handles over 16,000 employees in three locations that hold over 290,000 calls daily.

It also takes pride in its large employment. According to its website, the firm is “an employment center that offers job opportunities to 5,000 young people every year and trains competent human resources for Turkey.”

As a result, the firm was named Great Place to Work in Turkey from 2021 to 2022. It comes by satisfying a high-trust culture criterion with its employee experience investments.

Its affiliation with Turk Telecom makes it more viable to reach a bigger clientele and provide better technology-powered services.

Key executives

Haktar Saran (General manager)

Haktar Saran is the general manager for AssisTT.

You can trust that this section will be promptly updated as soon as our research team obtains additional details.

AssisTT reviews and comparisons

AssisTT is an innovative contact center and BPO solutions provider in Turkey, with offices in Albania and The Netherlands. 

While we currently do not have any client reviews for AssisTT, we would suggest a comparison of the firm to other midsize and large BPO providers in Eastern Europe, as well as other firms located in other offshoring and outsourcing destinations.

AssisTT’s contact information

AssisTT’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call +90555 255 3877.

AssisTT news, podcast & articles

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AssisTT videos & images

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