AssisTT

We are a customer experience center that creates happy customers and provides excellent experiences with the unique services it offers.

As a company that does not follow but leads the charge in technological advancements, we pioneer digital transformation.
Guided by our people-centric approach and strong sense of responsibility, we are a solution center that addresses every customer’s request with solutions.
We are a training and development center with our Call Center School, which we established to share our industry-specific experience and expertise.

Serving with passion and a smile on our faces, we are a contact center that acts as a bridge between our strategic partners and customers.
We are an employment center that offers job opportunities to 5,000 young people every year and trains competent human resources for Turkey.

Powered by Türk Telekom and nearly 20,000 colleagues-strong in 23 provinces across Turkey, we are the strategic companions of the brands we cooperate with.
It is time for us to meet!

What AssisTT offers its clients

We have been integrating high level Technologies into our systems and adopting a human centered approach since our establishment in 2007.
We develop industry specific technology solutions. We design the perfect end to end customer experiences for our clients .
By offering a wide range of exclusive services in various fields, from contact center solutions and quality management solutions to digital solutions and outsourcing management we make a difference.
Experienced in numerous industries, including health, telecommunications, finance, transportation, retail, e-commerce and energy, our teams quickly respond to changing consumer behavior. We always aim to maximize customer satisfaction by providing uninterrupted service at very afforadble prices.

How AssisTT outshines the competition

AssisTT is the leading contact / Call center in Turkey with 20K customer represantatives and experience in different sectors. we also launched 2 locations in Tirana, Albania and Amsterdam, The Netherlands in order to provide services to Europen and Global markets.

We currently serve in 6 different languages (English, German, French, Italian, Spanish and Ducth).

Here are some other numbers of AssisTT

8.000 Seat capacity
19.000+ Agents
6 Different Languages
%70 of our employees are between the age of 18 to 30.
%63 of our employees are women
950 million min. production per year

AssisTT company structure

Since 2007, when we were established as a wholly owned subsidiary of Türk Telekom, we have been focusing on people and integrating advanced technologies into our systems, developing industry-specific technological solutions, and designing excellent end-to-end customer experiences for our customers.

We make a difference with the wide range of privileged services we offer, from contact center solutions to quality solutions, digital solutions to outsourcing management.

Our competent teams empowered by our experience in a diverse set of industries such as healthcare, telecommunication, finance, transportation, retail, e-commerce and energy are able to respond to changing customer habits quickly, and we work with the aim of maximizing customer satisfaction in line with the principle of providing uninterrupted services 24 hours a day, 7 days a week.

Sample highlight service offering of AssisTT

We proivde turnkey call center solution for startups with full infrastucture, starting from 50 Euro (per month/user). Details can be found below:

https://www.assistt.com.tr/en/solutions/digital-services-technology-solutions/#anahtar-teslim-sanal-santral