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247 Secretary

0.0/5 • Glassdoor rating


Hello I am Nathan Muniz the owner of 247SECRETARY.COM. I started this outsourcing center to provide customer service to my own collection of businesses based in the USA. I enjoyed putting together my own call center so much I have decided to put together teams for other businesses to utilize.

What 247 Secretary offers its clients

We attract and retain top professionals from our offshore community. We provide a high quality atmosphere for our employees. This benefits both our employees and our customers.

LOW COST – Labor costs have significantly gone up throughout North America and Europe. Inflation, minimum wages hikes, and increased cost of living have all influenced higher wage demands from workers in these areas. Being offshore and in the Philippines our labor rates are usually at least 50% less than those from Western Countries. This is huge cost savings for all of our clients.

NO MINIMUM SEAT COUNT – We will gladly employ our agents for any size campaign.

AMERICAN OWNED - We are American Owned, we can set up a face to face meet anytime in the USA.

How 247 Secretary outshines the competition

We treat our employees just like family. 247 Secretary is located in a smaller area than most BPO's. This make our organization very community oriented. We have an outstanding local reputation. Our employees are very proud to work for us within our community and this shows with our customer service.

247 Secretary company structure

We are an American Owned BPO. We have headquarters in Ocala, Florida and facilities in Cavite, Philippines.

Sample highlight service offering of 247 Secretary

NO MINIMUM SEAT COUNT – We will gladly employ our agents for any size campaign.

IMPACT SOURCING - Each job that we can provide to our community is crucial to our plan for impact sourcing. We are extremely community oriented in our offshore neighborhood. Providing employment is major objective for us to continue our commitment to our community in the Philippines.

Size Does Matter - We are not a massive BPO. We are a midsize operation. We treat every customer like our number 1 client. Your campaign will not get tossed in the corner and forgotten about, even it is a small seat count.


PO BOX 773642, 34477, OCALA, FLORIDA

Public or Private


Seats or staff




  • Advertising & PR
  • BPO
  • BPO industry
  • Business Consulting and Services
  • Construction Renovation
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Education
  • Educational Businesses
  • Energy
  • Entertainment
  • Financial Services
  • Food & Beverage
  • Game Dev & Support
  • Government
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • Insurance
  • Legal
  • Manufacturing
  • Media Publishing
  • Mining
  • Non Profit
  • Others
  • Pharmaceutical
  • Public Utilities
  • Real Estate
  • Recruiting Staffing
  • Retail
  • SaaS
  • Software Tech/IT
  • Telecoms
  • Transportation
  • Travel
  • Utilities



Nathan Muniz

Year Founded


Countries of fulfillment
  • Philippines
  • United States
  • Admin Support
  • Agency Contract Partner
  • Build-Operate-Transfer
  • Customer Service
  • Digital & Content Marketing
  • Full service BPO
  • Human Resource & Legal
  • Outsourcing Consultancy
  • Specialized BPO Vertical
Contact information


About 247 Secretary: Review and comparison

24/7SECRETARY.COM is a BPO company that offers outsourced customer service services to small and medium-sized businesses. 

The company is committed to providing the highest quality service at affordable rates. Its team of experienced agents and virtual assistants work remotely with years of experience delivering outsourcing support to businesses and individuals in many different industries.

24/7SECRETARY.COM gives customers the highest level of service possible by providing them with an experienced and professional team that they can rely on to help them grow their businesses.

247 Secretary Outsourcing

24/7SECRETARY.COM is headquartered in Ocala, Florida, with offshore contact center facilities located in Cavite, Philippines.

The firm lays its foundation on its mission which is to deliver outstanding customer service to clients by utilizing community, commitment, and compassion.  

247SECRETARY.COM’s primary goal is to provide clients with a streamlined business experience where they have more time to focus on what matters most: growing their company.

247 Secretary’s BPO services and pricings

24/7SECRETARY.COM team of experienced offshore agents and virtual assistants are committed to offering exceptional service and value to all clients. Their services are available 24 hours a day, seven days a week, 365 days a year.

The firm offers a wide array of services, including a contact center, virtual assistance, email response, and content creation. 

24/7SECRETARY.COM’s pricing

This outsourcing company executes a great deal of passion for delivering exceptional services for businesses looking to outsource their business operations. 

24/7SECRETARY.COM helps businesses increase customer satisfaction, improve sales and revenue, and grow their overall businesses.

Contact them today and get a free consultation.

How 247 Secretary outshines its competition

The company has the best team of offshore agents that can help businesses no matter how big or small it is. 

247 SECRETARY.COM are very community-oriented, and most of its call center agents live within walking distance of their facilities. 

They provide businesses with the highest level of customer service and attention to detail to ensure that clients are completely satisfied with their experience working with the firm.

Key executives

Nathan Muniz (CEO)

Nathan Muniz has been the CEO of 24/7SECRETARY.COM since 2020. He is an alumnus of the University of Hawaii at Hilo with a bachelor’s degree in political science and government and applied science. 

He is an entrepreneur and has a lot of business. He has industry experience in customer service, customer support, and outsourcing. 

247 Secretary reviews and comparisons

24/7SECRETARY.COM believes every client needs personal attention from a dedicated employee who will fully devote themselves to their tasks. 

The company’s goal is to make its clients’ lives easier by providing them with reliable support in all aspects of their business. 

It is committed to offering excellent customer service so businesses can maximize their time spent on revenue-generating activities and their productivity levels for maximum results.

247 Secretary’s contact information

247 Secretary’s main headquarters is located in:

PO BOX 773642, 34477, OCALA, FLORIDA

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 3522822376.

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About OA

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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