$10 mil. - $25 mil.
About XtendOps: Review and comparison
XtendOps is a technology-based outsourcing company that partners with top companies across the globe to offer high-quality customer experiences services. This includes call-deterrence bots and call center agents for a more custom solution.
The presence of XtendOps in the global market is undeniable because of its elite hybrid teams. The company has access to seasoned agents with nearly a half-decade of experience from Latin America, the United States, and Asia. This is made possible through simplifying vendor management, scalability, and training.
Founded in 2019, XtendOps is a company based in San Francisco, California, United States. Among the top objectives of the company is to help its clients improve their operations with a more custom-tailored approach.
XtendOps’s BPO services and pricings
As a technology-enabled outsourcing company, XtendOps provides workforce and digital solutions with a consultative approach to back-office and customer care support.
The technology used provides a transparent and real-time view of the assigned team to a client. This allows seamless collaboration and better communication resulting in high-quality results.
Aside from technology-based services, the BPO also boasts highly skilled employees that can work across multiple markets and timezones. This ultimately boosts the client and company’s productivity.
Creating your dream team is also easier with XtendOps because the company is built for volume hiring. With a robust portfolio of onshore, nearshore, and offshore, you will have a team that will accompany you to success.
The price of outsourcing services of the BPO varies depending on the services preferred and target niche. To receive a quotation for the services, simply visit XtendOps, and click the contact button at the right corner of the page. All you need is to fill out the form and press submit.
How XtendOps outshines its competition
Unlike other BPO companies that focus on their services, XtendOps gives value to its thriving community made up of web designers, developers, and specialists.
The company also recognizes the experience of both employees and clients as a core part of its company culture. This includes rewarding the high-quality work of employees and celebrating the success of clients. There are events held to strengthen the company’s culture.
The rich company culture of the BPO adds value to the quality work of the employees and client satisfaction.
- Sean McCreery (CEO)
McCreery is the person who spearheaded the beginning of the BPO. He is also now the chief executive officer of the company.
- Karaline Venice (CCO)
Before working as the chief commercial officer, Venice had experience working with other BPO companies that helped her co-lead the company to the top.
XtendOps reviews and comparisons
According to one of its clients, HelloFresh, they created a new standard of BPO service. The company has exceeded the client’s customer satisfaction target by making sure that every customer gets high-quality customer service.
XtendOps is widely known not only as a BPO partner but also as a dedicated team.