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McDale BPO Solutions


We are offering comprehensive and bespoke call centre solutions including inbound call handling, outbound telesales, telemarketing and sector-specific services.



Public or Private


Seats or staff








maybelene velasco, Business Development Manager

Year Founded


Countries of fulfillment




Contact information




About McDale BPO Solutions: Review and comparison

McDale BPO Solutions is a comprehensive call center that handles outbound telephone sales, inbound call handling, telemarketing services, and sector-specific needs. McDale BPO Solutions has headquarters in the city of Parañaque, located in the Philippines.

McDale BPO Solutions works with companies worldwide to implement such technological services as Voice Over IP Phone Support (VoIP), Inbound Marketing, Outbound Marketing, Email Support, and Outsourcing.

Although McDale BPO Solutions has its headquarters outside the city of Manila within the Philippines, they also work with a VoIP company located in the United Kingdom and companies worldwide.

McDale BPO Solutions Outsourcing

As a small company with less than 50 employees, McDale BPO Solutions works efficiently to customize its approach for each company. As a modest organization, they can work one on one with the businesses they contract with to ensure direct attention and support.

To stay up to date with the latest technological trends, McDale BPO Solutions retains top talent in the technology industry. Their employees come with years of experience at leading corporations in various Business Process Outsourcing (BPO) specialties.

McDale BPO Solutions’s BPO services and pricings

As a small corporation, McDale BPO Solutions offers fewer services than other leading BPO operations. Some of the services they provide include:

  • Inbound Call Handling
  • Outbound Telesales
  • Telemarketing
  • Sector-Specific Services
  • Bespoke Packages
  • VoIP
  • Technological Partnerships
  • Support Center Assistance
  • Phone Support
  • Product Training
  • Technical Support Escalation Services

McDale BPO Solutions offers a niche service approach for its clients due to the small staff they employ.

McDale BPO Solutions pricing

As a company, McDale BPO Solutions does not offer pricing information on its profiles. To get a custom quote for your business needs, you should contact McDale directly or email their sales team at [email protected].

How McDale BPO Solutions outshines its competition

As a small business partnership with a reduced number of staff, McDale BPO Solutions cannot rank with the more prominent BPO companies worldwide.

However, their small stature does afford them some luxuries, including:

  • Devoted one-on-one customer support
  • Detailed services
  • Customized care 
  • Bespoke support packages
  • Individualized technology setups
  • Highly trained staff

With their veteran staff, McDale BPO Solutions has been able to form an external partnership with Telcoph, a VoIP company out of the UK. This partnership has allowed McDale BPO Solutions to expand its services globally.

Key executives

Michael Cortez (Founder)

Michael founded McDale BPO Solutions in 2017 after many years in the field. He is currently responsible for the company’s lead operations, business development, marketing, talent acquisition, and talent development.

Maybelene Velasco (Business Development Manager)

Maybelene has been with McDale BPO Solutions since it opened in 2017. Her primary responsibilities as a Business Development Manager are to identify new business opportunities and new markets and partnerships. Maybelene also oversees the day-to-day operations at McDale BPO.

McDale BPO Solutions reviews and comparisons

Being a small BPO provider outside of Manila, in the Philippines, there aren’t any reviews on the service and quality that McDale BPO Solutions provides. However, one can compare McDale BPO Solutions to companies such as Outsource Access and 123Employee.

McDale BPO Solutions’s contact information

McDale BPO Solutions’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

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McDale BPO Solutions news, podcast & articles

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McDale BPO Solutions videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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