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NewGrounds Solutions, Inc.

4/5 • Glassdoor rating


“NewGrounds Solutions, Inc. (NGS) is a company that helps provide consulting services, training, software, outsourcing, and technological solutions to the clients. This allows the clients to get good quality work done at minimal costs and improves the expected delivery and also maintains client satisfaction. NGS helps their clients solve problems and optimize their processes and add value to the services provided. They aim to share the best practices and innovative tools and offer those services to potential clients for their benefit. The NGS team comprises professionals who have specialized skills and advanced qualifications.

Services Provided

• NGS provides consulting services to help with quality management and business process management. They also provide core trainings that helps with problem solving.

• Outsourcing solutions for voice, non-voice, CRM support, eMarketing, eCommerce, order entry and tracking and other technical customer services and helpdesk with a contact center and managed service.

• Other outsourcing services to help clients manage their data themselves using NGS’s software or other in-house softwares. This includes training and certification in data management, project management, Data gathering and Data encoding.

• NGS provides information technology solutions by developing and implementing software solutions.

• They also provide information and communications technology solutions.



Public or Private


Seats or staff



Unknown / Non-Applicable





Lito Balanon, Managing Director

Year Founded


Countries of fulfillment




Contact information



About NewGrounds Solutions, Inc.: Review and comparison

NewGrounds Solutions is a Business Process Outsourcing (BPO) services provider offering solutions in consulting services, training, software, outsourcing, and technological services. The company is built by a team of professionals who specialize in the industry.

NewGrounds Solutions seeks to add value to every client service. The company provides clients with quality outsourcing solutions that optimize their processes and improve their quality at an affordable rate. With clients spanning a variety of industries, the company utilizes innovative tools to deliver quality service.

NewGrounds Solutions, Inc. Outsourcing

Headquartered in Manila in the Philippines, NewGrounds Solutions taps into years of experience gained from a multinational corporate environment. With a focus on client satisfaction, the company strives to meet and exceed expectations. 

NewGrounds Solutions, Inc.’s BPO services and pricings

NewGrounds Solutions offers various services across multiple industries designed to assist clients in meeting specific business needs. With a myriad of professional services, NewGrounds Solutions enables businesses to achieve their vision. The company divides its services into three main service groups:

  • Consulting
  • Outsourcing
  • Technology Solutions

The company’s consulting services help clients prepare and maintain quality management system certifications by conducting core training on problem-solving. By facilitating strategic planning and policy deployment, NewGrounds Solutions frees clients to focus on their core values. 

The company’s outsourcing services focus on contact center and managed services, including inbound and outbound voice services, CRM support, eMarketing, helpdesk, general inquiry, and technical customer service solutions.

Technology services focus on developing and implementing software solutions, designing and installing hardware solutions, and installing wireless communications systems. 

NewGrounds Solutions’ pricing

With a work culture built on exceeding expectations, NewGrounds Solutions seeks excellence in every aspect of each solution. While no specific pricing information is available, the company strives to evolve with each client and provide affordable, sustainable solutions for every need. Prospective clients can contact the company directly for specific prices based on their needs.

How NewGrounds Solutions, Inc. outshines its competition

NewGrounds Solutions helps customers achieve savings while improving quality, delivery expectations, and customer satisfaction. With solutions focused on revenue-generating processes and cost-reducing services, the company allows customers to define their technology requirements.

The company focuses on problem-solving and process optimization. Its technology solutions and value-added services provide customers across various industries with the necessary tools to succeed and excel effectively and efficiently. 

Key executives

NewGrounds Solutions benefits from the leadership of experienced professionals who have dedicated their lives to improving on old methods of operation. 

 Lito Balanon (Managing Director)

With over 20 years of experience, Balanon’s industry expertise focuses on electronics, assembly operations, and quality management systems. Balanon has extensive experience in training and problem solving that makes his leadership invaluable to the company.

NewGrounds Solutions, Inc. reviews and comparisons

NewGrounds Solutions is a BPO services provider offering solutions in consulting services, training, software, outsourcing, and technological services. With a team of professionals whose reputation shines in the international community, the company has successfully become the preferred provider for large firms like Epson, Yokohama, and Texas Instruments. 

NewGrounds Solutions, Inc.’s contact information

NewGrounds Solutions, Inc.’s main headquarters is located in:


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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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