View all BPO Companies

Allday PA

About

alldayPA answers calls for over 24 000 businesses. In fact, you have probably spoken to one of our PA’s without even realising it! 😄🤙

We train our PA’s to an exceptionally high standard so you can stay focussed on your business, safe in the knowledge that your calls are being expertly answered by our dedicated team who are also continuously trained on using the latest technology tools and platforms. 💻

Headquarters

-

Public or Private

Private

Seats or staff

201-500

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Alexa ranking

4,306,390

Domain Authority

29

Site traffic

20

OA ranking

-

Glassdoor rating

3.8

CrunchBase ranking

-

Details

Executive

Reuben Singh, Chief Executive Officer / Founder

Year Founded

1999

Countries of Fulfillment

-

Sectors

-

About Allday PA: Review and comparison

alldayPA is an on-demand customer-service company that handles all aspects of customer communications for small and growing businesses. 

Customer support employees specialize in customer communications, giving business owners more time to focus on growth and day-to-day operations.

The award-winning BPO firm uses state-of-the-art call handling technology and frequent training to ensure agents provide customized support. Customer support agents are also available 24/7 for 365 days a year.

The family-owned firm recently reported an $82 million revenue and more than 400 current Manchester-based employees.

Allday PA Outsourcing

No matter where your business is located, alldayPA will field and answer all calls from their Manchester offices. No robots are used with alldayPA; it will always be a real person communicating with customers to provide support when they need it most.

More than £15 million has been invested into new technology for the call centers to guarantee top-level service. The centers operate on different power grids to ensure power outages won’t stop them from answering customer calls and emails.

Allday PA’s BPO services and pricings

alldayPA offers a range of services to give business owners more time to hone in on daily business matters and future growth opportunities. 

alldayPA provides the following services: 

  • Telephone answering
  • Call forwarding 
  • Remote switchboard services
  • Call triaging
  • On-hold messages
  • Diary management
  • Bespoke CRM (Customer Relationship Management) integration
  • Email management 
  • Social media management
  • Live chat management 

Staffers are available on an on-demand basis for all business clients.

alldayPA’s pricing

The services provided are broken down into four packages based on the size and scope of your needs. The packages are: 

Starter – For small businesses that are just getting started, this package alleviates some pressure from business owners to give time for other tasks. alldayPA will answer calls and provide some online support.

Telephone Answering – Geared toward small businesses with busy phone lines, alldayPA will answer your calls and take a name, number, and message for you. Call forwarding is also included in this package.  

Virtual Receptionist – This package provides receptionist-level organization and customer support. Telephone answering, call forwarding and triaging, remote switchboard services, on-hold management, and customer diary management are included.

Outsourced Call Centre – The most comprehensive package is for businesses with multiple communication channels. All avenues of your customer communications and management will be handled.

You can use the firm’s website for a quote and find out which package is the best fit for your needs.

How Allday PA outshines its competition

alldayPA differs from other customer-service businesses by always finding ways to adapt to businesses’ changing needs. They have invested in new technologies to ensure their staffers can consistently provide top-notch services with 24/7/365 availability.

The growing firm launched an app in 2016 that tracks incoming calls, monitors usage costs, and can receive notifications of inbound messages.

Key executives

Reuben Singh (CEO/Founder)

Reuben Singh founded alldayPA in 1999 and has been leading the company ever since. Singh is widely recognized as one of the UK’s leading entrepreneurs.

Allday PA reviews and comparisons

alldayPA offers a dedicated customer support team for businesses all over. Their constant availability and streamlined technology make customer support more straightforward than ever for businesses of any size. 

Working with alldayPA can allow business owners more time to focus on daily operations with the confidence that customers will be supported every step of the way.

Allday PA’s contact information

Allday PA’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 0333 015 5935.

References

https://www.glassdoor.com/Overview/Working-at-alldayPA-EI_IE768111.11,19.htm

https://www.crunchbase.com/organization/alldaypa

Allday PA news, podcast & articles

No news, podcast & articles available for this BPO

Allday PA videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.