Business process outsourcing is not just exclusively for a few institutions anymore.
More and more medical services today are now also being outsourced to third-parties. This has been made possible through the continuous tech advancement in the healthcare industry.
Among the leading services in healthcare BPO today is outsourcing medical transcription. Farming out this job function has played a significant role for medical professionals in meeting the needs of their patients.
Outsourcing in the healthcare sector is readily available in the Philippines. Healthcare facilities from anywhere in the globe have thousands of highly qualified BPO companies to choose from in the country.
More so, these outsourcing companies’ offered services are not only limited to medical transcription roles alone. They also offer a range of outsourcing functions such as revenue cycle management, claims processing and billing, to name a few.
EMAPTA, a leading Philippines outsourcing supplier, shares their insights on this topic.
Outsourcing medical transcription
Outsourcing medical transcription happens when a healthcare establishment hires a third party for medical transcription services.
During the process of outsourcing medical transcription, medical providers will send audio files to their chosen healthcare outsourcing provider. The outsourced medical transcriptionist will then convert the audio files into transcripts.
The converted files are accurate transcripts that are formatted according to the client’s requirements.
Reasons for outsourcing medical transcription services
Medical transcription solutions is in high demand since healthcare institutions gain greatly from this service because it allows them to provide their patients adequate attention and specialist help.
Here are four reasons to outsource medical transcription services.
1. Affordable cost
The majority of healthcare practitioners outsource medical transcription services in order to save money.
If you do not outsource medical transcription services, you must choose between the following alternatives:
- The medical transcriptionist is capable of transcribing their own notes. However, you will either need to spend your vacation time or put in additional hours each day. It will also restrict the amount of time you can spend with a patient, so limiting your earnings.
- Employ a full-time or part-time medical transcriptionist staff. In addition to recruiting and compensating each medical transcriptionist, you may be required to provide them with employee benefits.
In contrast, when you opt for medical transcription outsourcing, you often pay simply for the transcripts generated and not for the expenses associated with recruiting and supervising transcriptionists.
2. Access highly skilled professionals
Medical transcribing is not a typical occupation for it demands specialized industrial knowledge, skills, and talents.
A medical transcriptionist is required to have a comprehensive understanding of both basic and advanced medical terms.
Additionally, they must have great typing and communication skills in order to accurately follow spoken or written directions in transcribing notes.
Your notes will be correctly transcribed by experienced service provider at a medical transcription firm.
In addition, they will have a medical transcriptionist staff devoted to certain areas, such as ophthalmology and radiology.
3. Quality control
Outsourcing medical transcription service allows you to exercise complete leverage over your medical transcription outsourcing needs.
You may provide a full explanation of the accuracy of the outputs you’re aiming for, monitor the process yourself, and address any faults or problems that may develop.
4. HIPAA compliant
The Health Insurance Portability and Accountability Act (HIPAA), often known as the Health Insurance Portability and Accountability Act, is the privacy guideline for the safeguarding of sensitive patient information.
The purpose of this legislation is to preserve private information while also facilitating the effective transfer of this data between those who are authorized to access it.
Outsourced medical transcription service providers commonly organize and submits their HIPAA compliance to ensure that they have full security of a patient record.
Three notable advantages of outsourcing medical transcription
Here are three undeniable advantages of medical transcription outsourcing:
1. Outsourcing medical transcription helps ease out medical documentation consolidation
Having an outsourcing provider can be of big help in consolidating medical transcription. medical records in the medical field should always be accurate and error-free.
Why? Because they serve as the basis for the patients’ treatments, both in the short-term and long-term.
Patient history and diagnosis
History and diagnosis are needed during the entire process of a patient’s treatment. Keeping a good monitoring system for the patients’ medical records and their diagnosis as part of their medical transcription is crucial.
However, keeping tons of physical files can be an additional task for the medical transcription teams.
A centralized system for all these patient data would be the most convenient way in keeping an updated database for all your patients.
The data from medical transcriptions can be a great tool to develop learning materials. This also helps support specific medical research and in training your healthcare employees as well.
Thus, through the use of the internet, these documents can be easily accessed more conveniently by the employees.
People can open the files and learn from anywhere. Whether at home, while on their way to work, or at work, even on break times, and whenever they could.
Making use of medical transcription technology saves a lot of energy and time.
Medical research interviews
Through outsourcing medical transcription services, your research interviews can now be transcribed quickly and efficiently.
Important research information can also be acquired from patient interviews. As a medical practitioner, documenting them yourself is one meticulous task.
You can outsource this function so you can focus on patient diagnosis without missing out on important and relevant data from your patient sessions.
In addition, it is just difficult if you have to keep an entire library of medical research interviews in your office.
Medical research interviews about medical transcription should be well-kept and updated in a centralized database system.
2. Outsourcing medical transcription comes with flexible services and packages
Outsourcing is a fixed job based on contracts between the client and the service provider. Because of this, medical transcription outsourcing projects can come in various costs and packages.
Now, how can you benefit from it? You get to choose the kind of activities you want to be done for a certain period. Of course, without compromising your budget and operational expenses for the company.
Medical transcription services
Medical transcription services pertain to different types of businesses in the healthcare industry such as hospitals, healthcare institutions or physician practitioners from across the globe.
Outsourcing medical transcription: BPO providers in the Philippines
There are many effective and affordable medical transcription outsourcing companies in the Philippines. All you have to do is to find the best one that matches your business model and work culture environment.
3. Less hassle: in-house recruitment and retention programs
Outsourcing medical transcription could help you focus on the more important tasks you need to accomplish.
Hiring in-house staff requires stable monthly expenses for salaries, resources, office space and training.
You can be more efficient in outsourcing medical transcription services. Medical transcription takes away the burden of having to spend more, put in more time in training newly hired employees, and efforts to retain them.
Medical transcription will also give you and your team more time to spend in improving your facilities and services for your patients’ well-being.
To help you more on your search, you may also check out Outsource Accelerator’s BPO Directory page. We currently have over 900 outsourcing partners readily available specifically in medical transcription services.
Why consider medical transcription outsourcing?
If you consider outsourcing medical transcription, seasonal swings will not be a concern. Depending on your transcribing needs, the service provider can provide an expert medical transcription team at your convenience.
Outsourced medical transcription services frees you from keeping an in-house transcribing crew, which may have a lot of work one month and much less the next.