Virtual sales assistants and why small businesses need them

What are virtual sales assistants and why do small businesses need them?

Virtual sales assistants are remote contractors who handle sales support tasks, so small business owners can focus on growth instead of juggling every role at once.

• They take over tasks like cold calling, CRM updates, and market research.
• They cost far less than in-house staff, often 70% to 85% less.
• They are easy to scale up or down as your needs change.

Sales are the driving force of every business. No matter the industry, the end goal of all companies is to sell something.

In fact, higher sales matter even more for small businesses. After all, they have fewer resources than their larger rivals.

Often, small business owners wear many hats at once. They act as CEO, sales agent, and marketer. This may seem like a smart way to save on staff costs. However, this practice is counterproductive.

Luckily, small business owners now have a better option. They can hire virtual sales assistants instead of taking on every role themselves.

The global labor market keeps growing. As a result, there is no shortage of reliable business process outsourcing (BPO) firms like GetCallers that companies can partner with.

What are virtual sales assistants?

Virtual sales assistants are remotely employed contractors. They handle business sales support tasks. In some cases, they also manage the full sales cycle.

Many virtual sales assistants work as independent contractors. Still, many BPO providers like GetCallers keep these professionals on their payroll.

A virtual sales assistant frees up your time. So company owners can focus on the core aspects of their business.

What do virtual sales assistants do?

Like all VAs, you can delegate many jobs to your virtual sales assistant. These tasks range from simple data entry to complex roles like lead generation.

Below are some duties you can hand to your virtual sales assistants.

Market research

Market research means collecting, analyzing, and reporting data about a market. It looks at both current and future customers. It also studies competitors.

This work is key for any business. When done right, it can help companies retain and gain a larger market and an edge over rivals.

Manage CRM databases

Your virtual sales assistant can manage your customer relationship management (CRM) software. For example, they update the database with follow-up notes and other lead data.

Social selling

Social selling means selling your products on social media. This includes platforms like Facebook, X, and LinkedIn. It also means engaging customers through posts, comments, and replies.

Building these relationships takes time. In addition, it needs constant monitoring. A virtual assistant can also support lead generation for sales across these same channels.

Why small business owners should hire virtual sales assistants

As a small business owner, you may see a virtual sales assistant as an added cost. However, this hire is really an investment. Over time, it pays for itself and earns you interest. Here is how.

Virtual sales assistants are cost-efficient

Hiring virtual sales assistants does cost money. Still, that cost is just a fraction of what hiring their in-house counterpart costs.

You can hire through BPO companies like GetCallers. As a result, you gain access to the cheaper but equally talented labor market of countries like the Philippines.

This lets you employ a virtual sales assistant at rates up to 70% to 85% lower. Even better, these VAs can handle extra tasks too, such as calendar management. Many firms also use full sales outsourcing to cover even more ground.

Improved output quality

For example, skilled virtual sales assistants can enrich your sales pipeline.

Doing every sales task yourself splits your time and focus. So your other duties suffer.

Instead, let virtual sales assistants take over heavy tasks. For example, they can handle cold calling or follow-up calls. As a result, you can focus on the core parts of your business. The payoff? Improved output of the delegated tasks.

Easily scalable

Hiring virtual sales assistants gives you flexibility. You do not get the same freedom with full-time staff.

With VAs, you can add or reduce assistants based on your needs. In addition, you skip the usual hiring hassles. That is because the BPO company handles recruitment for you.

Expands market reach

In addition, VAs bring another big benefit for your sales team. They help expand your market reach.

A remote sales assistant lets you engage customers across time zones and regions. As a result, small businesses can reach new markets and grow their sales revenue. Good appointment setting makes this outreach even more effective.

Reduces administrative burden

Meanwhile, remote sales assistants often handle their own admin tasks. So owners and their core teams can focus on strategic sales work instead.

Hire virtual sales assistants through GetCallers

GetCallers is a cloud call center and virtual assistant provider. It serves small and medium-sized enterprises (SMEs).

When it comes to virtual sales assistants, few providers match this company.

GetCallers VAs are committed to beating deadlines. Their sales pros offer a 24 to 48-hour turnaround for most tasks. Of course, this depends on complexity.

The firm’s VAs work almost like an in-house part of your team. For example, they can handle tasks such as:

• Cold calling
• Maintaining CRM
• Market research
• Conducting directories for qualified leads
• Updating databases

If you want to compare wider options first, explore other virtual assistant services too. Many teams also weigh the case for a Filipino virtual assistant for sales support.

Frequently asked questions about virtual sales assistants

What is the difference between a virtual assistant and a virtual sales assistant?

A general VA handles broad admin work. A virtual sales assistant focuses on sales tasks. For example, they do cold calling, lead research, and CRM updates.

How much does a virtual sales assistant cost?

Costs vary by region and skill. Still, remote hires often cost 70% to 85% less than in-house staff. As a result, they are a good fit for small budgets.

What tasks can I delegate to a virtual sales assistant?

You can hand over many tasks. These include cold calling, market research, social selling, and CRM management. Some VAs also handle appointment setting and lead generation.

Do virtual sales assistants work in my time zone?

Yes. Many VAs adjust to your hours. As a result, they can serve customers across different time zones and regions.

Are virtual sales assistants good for startups?

Yes. Startups often run on tight budgets and small teams. So a virtual sales assistant helps them sell more without heavy overhead.

Key takeaways

• Virtual sales assistants handle sales support so owners can focus on growth.
• They cover tasks like cold calling, market research, and CRM management.
• They cost far less than in-house staff and scale up or down with ease.
• They help small businesses reach new markets across time zones.
• Providers like GetCallers offer VAs that work almost like in-house staff.

Connect with GetCallers now and improve your business’s sales efforts!