10 reasons why you should hire a VA

Thanks to an increasingly digitized world, organizations are undoubtedly more flexible in hiring their employees.

While hiring full-time is increasingly difficult for small businesses, most businesses now rely more on hiring a virtual assistant (VA) for some of their functions.

If you want to find out why you should hire a VA, this article presents 10 of the reasons to do so.

Hiring virtual assistants in 2023

In 2023, hiring virtual assistants is a popular solution for efficient administrative tasks management.

With the rising trend of remote work, companies are saving resources on physical office space by delegating tasks to virtual assistants who work from their own locations.

Compared to the past years, VAs will be in more demand in 2023.

More companies hire VAs as a growing number of global workforce nods remote work and flexible schedules.

A 2021 JLL study in India shows that 91% of employees prefer a remote setup.

The decision to hire virtual assistants is prevalent and advantageous for companies seeking to streamline operations and increase productivity.

Access to VAs in market countries also becomes less of an issue with improved internet connectivity in countries like India and the Philippines.

Virtual assistant services are even more in demand for certain demographics. Statistics from Zippia show that the majority of VAs in the US are millennials, while more women are in this function.

10 reasons why you should hire a VA

As a small business owner, hiring a virtual assistant (VA) can significantly enhance your operational efficiency and productivity.

VAs bring diverse skills to the table, often surpassing those of traditional administrative assistants.

Why hire a VA in 2023? Aside from its increased demand, here are ten reasons to do so:

1. Specialized services

Local hiring can be challenging, especially in specialized roles and functions. In addition to established enterprises, you compete with other small businesses in your country for a limited talent pool.

The majority of Virtual assistants in the market can handle more than generalist roles. You can hire assistants specialized in different fields, such as social media, accounting, data entry, and IT.

VAs can handle tasks like answering phone calls, providing customer service, and enhancing your brand’s image.

They excel in social media management, calendar management, scheduling meetings, and coordinating appointments to save you time and streamline business operations.

2. Round-the-clock availability

When hiring in-house teams, your operations are limited to the usual office hours. This hinders you from providing continuous services to your clients when they need them, especially outside of the workday.

Hiring a VA allows you to provide round-the-clock services to your customers. While your core team works within the day, your VAs can handle customer service and support functions even after office hours.

By choosing the right virtual assistant, you delegate tasks effectively and have more time to focus on core business activities, leading to business growth.

3. Staffing flexibility

Full-time local staffing is not always practical, especially for short projects. You might be forced to retain your employees even when the project ends or the work volume lessens.

Employee stagnation could be a reason for your staff to feel unmotivated and result in high turnover.

Employing a VA best helps with staffing flexibility. You can scale your VAs flexibly depending on the duration of your project and pay for their services on demand.

There are compelling reasons to hire a virtual assistant (VA) for business needs. VAs are remote workers, allowing seamless collaboration.

They can manage multiple clients efficiently, handling tasks promptly and professionally.

4. Aide in digital transformation

Hiring a VA alone is a great introduction to your digital transformation. You can practice managing remote staff through your VA first, delegating complex tasks, and using collaboration tools to track their work.

At the same time, a VA can help you digitize your processes better. You can adapt your processes and operations accordingly through your remote staff in a different country.

5. Efficient workload management

When managing work efficiently, hire a virtual assistant to streamline tasks. Delegate handling phone calls to optimize time for strategic endeavors.

Your VA is the key to efficient workload management. They can schedule meetings, organize events, and set everything on your part as long as it can be done online.

With this, you can free up your time and focus on more crucial tasks for your goals.

Aside from taking on time-consuming tasks, they can also manage your team’s workloads and schedules.

A virtual assistant company offers professional support for admin duties, scheduling, and email management, enabling focus on high-priority tasks driving the business forward.

Let your VA from Wing Assistant take care of complex workloads for you, whether for general tasks, specific functions, or even personal errands.

6. Enhanced customer service

If you want to enhance your customer service cost-efficiently, hiring a VA is a good way to go.

A virtual customer service assistant can help reduce customer wait times and improve customer satisfaction.

They are reliable in streamlining processes, talking to clients, and personalizing customer experience.

Customer service VAs can also manage and train your existing team on the best practices for handling clients.

7. Increased online presence

Another reason you should hire a VA involves your online presence.

Virtual marketing assistants are experts in building and maintaining your brand presence online.

You can ask them to handle social media accounts, create and optimize website content, and manage your online reputation through content moderation.

8. Tapping into new markets

Tapping into new markets is one of the best reasons why you should hire a VA.

You can delegate research and development to a VA in your target location to introduce your brand and get to know your audience.

VAs excel in social media marketing for online presence and engaging with target audience.

9. Better cash flow management

Poor cash flow management is critical to business failure. Instead of profiting, your organization could leak cash from operational expenses and other aspects.

Instead of consolidating your accounts alone, why not have a VA do it?

Virtual bookkeepers are experts in managing cash flow for your business. They can monitor your books better and keep your accounts updated as needed.

Meanwhile, accounting VAs provide expert advice on better financial management and compliance.

10. Strengthened business relationships

Generally, operational efficiency is why businesses hire a VA nowadays. This, in turn, helps you strengthen your business relationship.

Once you acquire a VA, you can see the difference between your eased workload and your team’s improved welfare.

Burnouts can occur less often, and productivity can increase, making your local staff more motivated at work.

Meanwhile, you can cultivate better relationships with your customers and other businesses through their help.

By outsourcing tasks to a virtual assistant service, you can cut operating costs and access talented professionals with diverse skill sets to delegate tasks efficiently and focus on business growth.

Popular roles to delegate to a virtual assistant

Another reason why businesses hire a VA nowadays deals with the variety of services they can provide.

Most virtual assistants excel at various tasks and are valuable assets for businesses. They have specialized skills in areas like social media, customer service, and graphic design.

Delegating routine tasks to them frees up time for full-time employees to focus on strategic projects, boosting productivity.

As mentioned, VAs take both generalist and specialist roles, which is perfect for your growing company.

Here are the popular roles usually delegated to a VA:

• Project management. Most VAs are great project managers. They have expertise in managing people and operations, especially those with corporate backgrounds.
• IT-related functions. VAs can also handle software development, network management, and other IT-related functions for your systems.
• Data research. With the help of a VA, you can take on data research regarding industry trends and changes in your market.
• E-commerce management. Hiring a VA for e-commerce businesses is a common practice today. They can take over storefront management and take orders on your part.
• Industry-based function. Lastly, specialist VAs can handle functions based on the specific needs of your industry. Real estate VAs are the best example of this.