• 4,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

Home » Articles » 10 Tips to increase productivity within outsourced teams

10 Tips to increase productivity within outsourced teams

How can you increase productivity within outsourced teams?

To increase productivity within outsourced teams, give people clear goals, steady communication, the right tools, and real appreciation, so remote staff stay focused and motivated.

  • Set simple, daily-sized tasks and remind the team of the bigger goal.
  • Meet often, use video, and keep everyone on the same page.
  • Reward good work and treat remote staff as valued people, not just resources.

Both local and overseas outsourcing keep growing. More companies now rely on skilled agents outside their own walls to handle key services. IT outsourcing, for example, has reached its highest percentage in five years, as firms of every size hand more work to outside providers.

Most businesses outsource to cut costs. Still, the next biggest reason is to free up time for core operations. However, more outsourcing also brings a new question. How do you make outsourced staff more productive? Outsourcing works well, but only with strong management behind it. So here are 10 tips to help your outsourced teams do their best work. For a wider view, you can also study proven ways to boost overall workplace productivity.

1. Create a pyramid of management to streamline communication

First, assign leaders and project managers within your outsourced groups. This is one of the best ways to organize work and save time. It helps most when you outsource several functions or run a large team. As a result, fewer people report to you each day.

This structure also builds accountability. Team members feel more motivated when they have a direct manager who speaks for them in bigger meetings. For more depth, see these tips on managing an outsourced team.

2. Keep tasks simple

Planning gets harder when the tasks are too big. Large tasks are often less clear. They can also overwhelm staff, so the work slips or arrives late.

Get 3 free quotes 4,000+ BPO SUPPLIERS

As a rule, break down tasks into pieces people can finish in a single day. This builds a sense of progress. It also forces clearer goals. For example, you could size tasks like T-shirts. A small task takes an hour or two. A large one may take up to eight. Either way, a time expectation keeps the team focused and shows what matters most.

3. Meet and communicate often with your team and their managers

Good management rests on good communication. Without it, you cannot share expectations or make needed changes. Daily roundup meetings, for example, can start the day well. Some managers prefer end-of-day recaps instead.

Sometimes time zones make daily meetings hard. In that case, weekly calls may work better. The point is to find a rhythm that fits your team. As long as the habit is steady, your projects are less likely to stall. Strong communication in the workplace keeps momentum high.

4. Build flexibility into the daily schedule

This matters most when you outsource overseas. Even so, local teams can also span time zones. Your eight-hour office day will not match every team member’s day. So organize the workflow so people can work when they feel most comfortable and productive.

Dictating hours and micromanaging the clock is a recipe for trouble. Instead, let people work when they feel most energized. As a result, you get far more from their effort.

5. Show gratitude and reward good work

Never underrate a simple thank you. People like to feel valued. Even small gestures push better work and higher motivation.

To raise output further, add incentives or friendly contests for standout effort. Incentives build a better work ethic. In addition, they give you more chances to show you care. You can also explore ways to keep outsourced staff motivated over the long run.

Get the complete toolkit, free

6. Encourage accountability with online collaboration tools

When staff work remotely, the right tools are key. This can be as simple as free services like Dropbox and Google Drive. It can also mean paid options such as Basecamp. The spend is worth it, because social collaboration tech can be responsible for raising productivity by 20-25%.

You might also use a tool like Evernote for a daily work journal. Each person lists tasks in the morning. Then they close the day with a short summary. These updates show you how work is tracking. Plus, they push people to use their hours well. For more options, browse these online collaboration tools.

7. Keep everyone on the same page

A wider workforce is harder to align. Distance and time zones get in the way. So take steps to make sure the whole team shares the same goals and expectations. Cohesion within and between your teams is vital to real results.

8. Make your big goals clear and repeat them often

Set a solid, reachable mission. You can also write one sentence per project that names its purpose. This shows how each task serves the wider company goal.

Understanding the “why” helps your team stay engaged. As a result, they feel part of the group, even from far away. Tracking progress against those goals is easier with good project management tools.

9. Use video chat to connect more personally

Tools like Skype and Zoom exist for a reason, so use them. Turn your camera on during meetings and roundups whenever you can. Matching a face to a name makes you feel human to your team. That helps a lot with motivation.

It is easier to work for a smiling face than a voice behind text and email. Video calls also build a sense of community. In addition, they shrink the felt distance between you and your staff.

10. Be a decent human being

This should go without saying. Still, it is easy to forget that remote staff are people too. When you rarely see them, you can start to treat the team like a row of robots. They are not.

So make sure your team feels valued and respected. If someone is sick, check on them. If someone returns from a trip, ask how it went. Listen to their concerns. Kindness is a motivator on its own. After all, no one wants a boss who treats them as just another tool. Treat your staff the way you want to be treated, and productivity will rise. Survey data shows happy employees had output boosted by about 12%.

In short, these habits do more than lift productivity. They also improve your bond with the team. Staff who feel valued and connected tend to meet expectations. Better still, they often go above and beyond each day.

Frequently asked questions

What is the fastest way to lift outsourced team productivity?

Start with clear, daily-sized tasks and one steady communication rhythm. Small tasks remove confusion. A daily or weekly check-in keeps work on track. Together, these two moves often lift output within the first few weeks.

How often should I meet with an outsourced team?

It depends on time zones and workload. Many managers run a short daily roundup. If that is hard across regions, a weekly call can work well. The goal is a steady habit, not a fixed number of meetings.

Which tools help remote teams stay productive?

Shared storage like Google Drive or Dropbox is a good base. Project tools such as Basecamp or Trello add structure. Video apps like Zoom keep the human link strong. Pick a small set your whole team will actually use.

How do I keep outsourced staff motivated?

Give regular thanks and reward strong work. Offer incentives or light contests for standout effort. Also treat people with respect and flexibility. Motivation grows when staff feel seen, trusted, and fairly paid.

Does flexible scheduling really help productivity?

Yes, for many remote teams. People work best at their own peak hours. Flexible hours also ease time-zone strain. As long as deadlines are clear, flexibility tends to raise both output and morale.

Companies you might be interested in

Get Inside Outsourcing

An insider's view on why remote and offshore staffing is radically changing the future of work.

Order now

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,700+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
4,000 firms.Just 2 minutes to complete.
SAVE UP TO
70% ON STAFF COSTS
Learn more

Connect with over 4,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 4,000 firms
  • Simple
  • Transparent
Banner Image
Close