• 4,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

Home » Articles » Is Support Shepherd legit?

Is Support Shepherd legit?

Is Support Shepherd legit?

Yes, Support Shepherd is a legitimate headhunter agency, and it now operates as Somewhere.com after a 2024 rebrand.

Support Shepherd helps Western businesses hire outsourced talent. It claims cost savings of up to 80%. As with any service, you should check its track record first. So this article looks at reviews, competitors, and pricing.

  • Client and employee reviews are mostly positive.
  • It charges a one-time headhunter fee, not a monthly cost.
  • There is no evidence that it is a scam.

The company rebranded as Somewhere.com in 2024. Still, many people ask, is Support Shepherd legit? Below, we answer that in full.

Support Shepherd reviews

Is Support Shepherd legit? To find out, it helps to read reviews from clients and staff. So we looked at feedback from people who used the service.

Support Shepherd is a newer player in the headhunter market. Still, there are strong signs of its value. Its website shares many happy client stories. For example, these include Nick Huber of The Sweaty Startup (who later on became a partner), serial entrepreneur Codie Sanchez, and other CEOs.

Here are some of the reviews on the company’s website:

Get 3 free quotes 4,000+ BPO SUPPLIERS
  • “Shepherd helped us quickly select top talent for our Customer Service team. It was easy, painless, and fast. We’re very happy and will definitely be back for more!”-Patrick Coddou, CEO at Supply.
  • “We were most impressed by the high quality of the candidates presented to us. We’ve been able to get wonderful talent to support our team.”-Kaitlyn Witman, Co-Founder of Rainfactory.

As for staff, the reviews were a mix of high and low. Here are some from their Indeed account:

  • “I’m very thankful to Support Shepherd for connecting me to the best client I’ve ever had! It only took me around 4 days to get hired… I would definitely refer this company to a friend.”-Data analyst
  • “To all applicants in this company, I would suggest finding another company because this Support Shepherd has management issues, and it will affect you in every way.”-Customer service representative
Support Shepherd reviews
Support Shepherd reviews

Support Shepherd competitors

There are many players in this space. But some notable competitors include Onlinejobs.ph and Upwork. So it helps to compare them side by side.

Support Shepherd vs. Onlinejobs.ph

Support Shepherd is much younger than Onlinejobs.ph. Founded in 2008, Onlinejobs.ph calls itself the “largest online database of Filipino online workers and professionals.” The main difference is simple. Support Shepherd has also moved into hiring Latin American talent.

Support Shepherd vs. Upwork

Upwork is a well-known freelancing platform. It offers a wide range of remote pros. Support Shepherd stands apart by focusing on headhunting for Western businesses. So it connects firms with dedicated teams and specific skills. As a result, it streamlines hiring for support, virtual assistants, and software work.

Upwork, by contrast, is a broader platform with many talents across industries. It serves firms of all sizes and offers a huge pool of freelancers. In addition, it gives more flexibility on project length. So businesses can hire on a project-by-project basis.

Other legit review guides are worth a read too. For example, see whether Freelancer.com is legit, whether Toptal is legit, and whether PeoplePerHour is legit.

Support Shepherd comparisons

To decide well, weigh the strengths and weaknesses. The agency offers clear perks. For example, it has expertise in headhunting outsourced talent. In addition, it gives custom solutions for Western firms and real cost savings. So it aims to meet each client’s exact needs.

Get the complete toolkit, free

Still, there are some drawbacks to note. As a newer player, it may have a smaller talent pool than older agencies. In addition, cost savings are not everything. So you should check the quality of the talent to match your standards.

Support Shepherd comparisons
Support Shepherd comparisons

Support Shepherd pricing

The pricing is pretty simple. Support Shepherd charges a 35 percent headhunter fee. This applies to the new hire’s first-year full-time salary. For example, say you hire someone with a $12,000 annual salary. Then the firm charges a one-time fee of $4,200. So there is no ongoing monthly cost.

Is Support Shepherd a scam?

Support Shepherd is not a scam company. Based on the facts, there is no evidence to label Support Shepherd as a scam. The agency is fairly new. Still, positive client reviews show it works well.

Its focus on headhunting for Western firms sets it apart from broader freelance platforms. In fact, it offers a 90-day guarantee to new hires. So if a hire does not work out in the first 90 days, the firm redoes the search for free.

Want a vetted alternative for direct hiring? Then compare some of the best staffing agencies before you commit.

Frequently asked questions about Support Shepherd

Is Support Shepherd legit?

Yes, Support Shepherd is a legit headhunter agency. Client and staff reviews are mostly positive. So there is no sign that it is a scam.

Is Support Shepherd now Somewhere.com?

Yes, the company rebranded as Somewhere.com in 2024. Still, the core service stays the same. So it continues to place overseas talent for Western firms.

How much does Support Shepherd cost?

It charges a one-time fee of 35 percent of the first-year salary. For a $12,000 role, that is $4,200. So there is no monthly cost.

What does the 90-day guarantee cover?

If a hire does not work out in 90 days, the firm searches again for free. So you get a safety net on each placement.

Key takeaways

  • Support Shepherd is a legit agency, now known as Somewhere.com.
  • Client and employee reviews are mostly positive.
  • It charges a one-time 35 percent headhunter fee, not a monthly cost.
  • A 90-day guarantee adds a safety net on each hire.

Companies you might be interested in

Get Inside Outsourcing

An insider's view on why remote and offshore staffing is radically changing the future of work.

Order now

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,700+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
4,000 firms.Just 2 minutes to complete.
SAVE UP TO
70% ON STAFF COSTS
Learn more

Connect with over 4,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 4,000 firms
  • Simple
  • Transparent
Banner Image