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Ben Juson – Providing Tailor Fit Solutions to Everyone

Ep 136 Ben Juson

In this episode, Derek is joined once again by Ben Juson, the Managing Director of Aptus Global Solutions.  Join us as Derek deep dives and talks about what Aptus does and their value as a company.

Summary

  • Ben Juson is the Managing Director of Aptus Global Solutions and has been in the industry for more than 16 years.
  • He describes Aptus in just one word which is a tailor.
  • They design solutions based on what the client needs.
  • They provide service that is not seen in a typical call center office settings.
  • Ben mentioned that they do different models based on what is favorable to the client for the pricing.
  • Ben also started at A78 solutions, founded the company back in March 2016 and then merged to Aptus.

Key Points

  • Anything that can be done in front of a computer can be outsourced.
  • Aptus company size is about 70 FTEs.
  • There’s a lot of people are actually afraid of AI just because of the unknown.

Resources

Transcript

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Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.