Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • SPLACE is a business process outsourcing company composed of highly trained, top-rated, experienced, talented, and dedicated Filipino professionals whose mission is to bridge the gap between global companies and their need for exceptional Filipino talent. Our company is Health Insurance Portability and Accountability Act (HIPAA) compliant, Contact Center Association of the Philippines (CCAP) Affiliated and in the process of Great Place to Work (GPTW) Certification.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank  #2425
    • Seat:

      1-49
    • DA: Domain Authority

      7
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      1
  • Staffingly, Inc. provides virtual staff outsourcing services to India, the Philippines, and Srilanka to the Healthcare Industry. Staff members possess exceptional communication skills and educational backgrounds in healthcare. Many hold Master’s Degrees in Healthcare and Doctorates. We provide various staff outsourcing services as follows, and we can tailor them to your staffing needs. please speak with a Specialist by calling (800) 489-5877 or email at [email protected] Who are we? With over 25 years of experience in Staffing and outsourcing, our founders, advisory team, and staff members come with backgrounds in healthcare and staff outsourcing, and leaders from professional associations, including doctors, pharmacists, and professionals recognized by top staffing outlets. Headquartered in New Jersey with services and locations globally in the USA, Canada, Mexico, India, Bangladesh, and Sri Lanka, we have experienced professionals with higher education in healthcare. Our parent Company, Hire IT People, Inc., has been in business for over 14 years. It provides I.T. Staff Augmentation and Consulting Services to government agencies, Fortune 500 clients, MNCs, and several small companies in the USA, Canada, and Mexico. Proven Results Our Company supports Healthcare, Pharmacy, and Information technology clients with outsourcing and Staffing needs. With over 500 employees in our group, we have a pool of healthcare workers from India, Sri Lanka, and Bangladesh to support your staffing needs. We employ over 150 recruiters to work on your outsourcing and staffing requirements. Vision and goals of our company We have a strong and brilliant team of professionals who work on many jobs with a focus on Customer requirements. Our team has grown together powerfully over the past few years to meet customers’ demands. Our goal is to continue to recruit top healthcare talent with a 100% focus on client and HIPAA compliance.

    Sectors
    • Full Service Bpo
    • It Services And It Consulting
    • Specialized Bpo Vertical
    Glassdoor rating
    -
    Rank  #1993
    • Seat:

      50-99
    • DA: Domain Authority

      8
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2016
    • Locations:

      1
  • ROVR is your gateway to exceptional, tailored, and cost-effective outsourcing solutions designed to propel businesses of all sizes to new heights. Nestled in the vibrant city of Melbourne, Australia, our global operations reach far and wide, with a robust presence in the Philippines. Here, our passionate team of experts is dedicated to amplifying your business success. At ROVR, we pride ourselves on being pioneers in delivering top-tier, personalized services crafted to meet the unique needs of your business. Specializing in supporting all sizes of enterprises, we understand the pulse of your challenges and are committed to being the catalyst for your growth.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank  #2248
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2012
    • Locations:

      -
  • At Rootstack, we strive for excellence every step of the way. We provide high-quality technology and software outsourcing services and create outstanding digital experiences. Together with an expert team of creatives and engineers, we help companies in Latin America, the United States and Canada, like Hyundai, Caterpillar, Heineken, WPP, Global Bank and The Vitamin Shoppe.

    Sectors
    • Agency Contract Partner
    • Build Operate Transfer
    • It Services And It Consulting
    • See all
    Glassdoor rating

    4.2/5

    Rank  #359
    • Seat:

      100-249
    • DA: Domain Authority

      30
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2010
    • Locations:

      1
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  • Empowering your success: PCS stands at the forefront of the BPO industry, empowering businesses to thrive in today's competitive business landscape. We seamlessly integrate our expert, dynamic teams to work alongside you to drive results, give you back time and elevate your success. We specialize in providing top-tier business process outsourcing services tailored to meet the unique needs of our clients. With a keen focus on sustainability, we have established ourselves as a trusted partner for companies committed to forging a greener future. We are a New Zealand-based BPO firm with a global reach, boasting offices in both Fiji and New Zealand. Our presence in these locations gives us a unique blend of local expertise and international capabilities. We take pride in offering a comprehensive range of BPO services that encompass sales & marketing, customer journey management, finance, payroll, specialised technical support and back office processing. How we can support your business growth: Save up to 70% One of the top reasons companies turn to outsourcing for their business functions is the cost-effectiveness it offers. With outsourcing, you can slash your expenses by as much as 70% through the efficient solutions provided by PCS. Broaden your workforce horizons: Diversify your workforce by tapping into world-class teams. Make the most of PCS team's talents, skills, and expertise while keeping costs to a minimum. Instant expert teams: Our teams are composed of industry experts and elite professionals who work alongside you, bringing their knowledge and skills to the table. We don't just provide services; we collaborate with you to achieve results. Streamline your focus: With our global team working both remotely and on-site, including in New Zealand and Fiji, we offer a wide range of solutions that can be adapted to your specific location and needs. This flexibility ensures that we can cater to clients worldwide. Optimise your resources: PCS enables you to shed the expenses associated with maintaining an in-house team, from extra office space to additional desks. We handle overhead costs, allowing you to optimize your resources efficiently. Robust Security Measures: We prioritize the security of your data and business operations. Our comprehensive security protocols, including data encryption, access controls, and compliance with industry regulations, ensure the confidentiality and integrity of your information. By maintaining the highest standards of data security, we provide you with peace of mind, knowing that your sensitive data is in safe hands

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank  #2192
    • Seat:

      100-249
    • DA: Domain Authority

      3
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      1
  • Catalyst BPX is an exponentially growing company that’s disrupting the old-fashioned BPO industry. It started with co-founders Alex Small and Edna Tabadero’s combined two decades of experience leading Operations, Finance, and Offshoring at elite technology companies like Stripe and Zendesk. Through the years they worked with many BPOs and noticed a pattern: They were always disappointed, and they always had to revert back to building in-house teams to control quality. These traditional BPOs failed to hire the right talent, they didn’t invest in their employees, and they relied on outdated processes. Catalyst BPX's mission is building The Modern BPO that rights these wrongs and changes the narrative around what “BPO” means to the world. With a technology-enabled partnership model and exceptional quality, they're helping companies of all sizes triple their ROI without errors and unneeded distractions.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating
    -
    Rank  #2679
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2023
    • Locations:

      1
  • RND Softech Private Limited is a leading business process outsourcing organization that commenced its operations in 1999. With presence in 3 countries across 3 continents and a comprehensive range of services across diverse business, we are one of the leading business support systems in the below domains. Revenue Cycle Management (RCM) Services: Documents management, Automated Insurance eligibility verification, Prior authorization, Doctor's office follow-up, Electronic claim submission & Payments posting, Accounts receivables, MCR, CMN follow up, Rejections & Denial management, CPAP compliance, Inbound call assistance for order entry, Re-supply orders, returns, refunds, appointments & patient engagement systems. Contact Centre, Billing & Back Office Staffing Solutions: Book Keeping, Online Inventory reporting for property inspections, Photo Insertion, Document format conversion, After hours answering, helpdesk & Back office support. Business, Legal, Linguistics Transcription Services: Services for Focus groups, Teleseminars, Publishing, Translation, Education & Media domains. Medical Transcription: ISO 9001 certified, experienced 250+ Medical transcriptionists team adhering HIPPA and ISMS guidelines compliance. 99% Transcript accuracy and 95% in turnaround time varying between 4-24 hour TAT with a daily transcribing capacity for 25000 lines/day, predominantly to the American, Canadian, and Australian markets, ranging from single doctor clinics up to large tertiary, specialty hospitals. Information Security & IT Network Management: Workstations, Storage & Server Management, Off-shore IT Infrastructure monitoring, Cyber security programs, Vulnerability Tests (VAPT), BCP/DR Management, IT Audits & Risk assessment and ISO 27001 guidance & Implementation. Software Development & Customized Applications: Customized Web & Mobile Applications, Microservices architecture, Database Management Systems, Machine learning and Automated testing solutions. RND Softech is amongst the first medical transcription company to have ISO certified quality management systems. The company has successfully trained professionals to render quality services to the US, UK, Canada and Australian markets. Our work is 100% in-house, thus ensuring effective communication and implementation of changing customer needs 24/7/365 days.

    Sectors
    • Full Service Bpo
    • It Services And It Consulting
    • Software Application Development
    • See all
    Glassdoor rating

    3.9/5

    Rank  #330
    • Seat:

      250-499
    • DA: Domain Authority

      26
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      1998
    • Locations:

      3
  • Telecom, Inc. is a mid-size domestic BPO contact center offering a robust suite of services to businesses ranging in size from start-up models to Fortune 500 companies. We combine our extensive experience, exceptional personnel, and leading technology when custom developing unique solutions built to generate results that exceed your expectations. We provide solutions for B2B and B2C campaigns and Telecom support services can be accessed 24/7/365.

    Sectors
    • Customer Service
    • Full Service Bpo
    Glassdoor rating

    3.6/5

    Rank  #441
    • Seat:

      50-99
    • DA: Domain Authority

      22
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      1993
    • Locations:

      14
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  • Infosearch BPO Services is one of the leading Annotation, BPO, Data Management and Call Center services firm based at Chennai, India.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating

    3.4/5

    Rank  #288
    • Seat:

      500-999
    • DA: Domain Authority

      28
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2005
    • Locations:

      2
  • To respond quickly to changing market trends and ever-increasing customer demands. Brobizco LLC now offers the newest arm of our organization BBC Global Services. BBC Global Services is a Business Process Outsourcing Service Provider (BPO) that offers a comprehensive range of outsourcing services. BBC Global provides high-quality customer satisfaction for your brand and delivers on-demand flexible capability to meet the demands of your customers while lowering operational costs and maintaining the highest levels of information and data security.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    3.9/5

    Rank  #1129
    • Seat:

      1-49
    • DA: Domain Authority

      22
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      2
  • At Accodal, we don't just provide outsourcing solutions; we create partnerships that grow businesses. We started Accodal to do what we enjoy most by partnering with our friends and client firms to help them grow their businesses to the next level. Our team is composed of innovative thinkers, seasoned professionals, and talented individuals who are united by a shared passion: empowering businesses through extraordinary team building.

    Sectors
    • Full Service Bpo
    Glassdoor rating
    -
    Rank  #2305
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      1
  • Pontica Solutions is an award-winning company that specializes in delivering outstanding customer experience (CX) and innovative digital solutions to our global clients in more than 20 languages. Leveraging cutting-edge technology and a team of skilled professionals, we have developed a tailored approach that works in synergy with your unique business needs. Through our commitment to quality, efficiency, and continuous improvement, we empower businesses to optimize operations, engage customers seamlessly, and drive transformative and sustainable growth in the fast-paced digital age.

    Sectors
    • Customer Service
    • Full Service Bpo
    • It Services And It Consulting
    • See all
    Glassdoor rating

    3.8/5

    Rank  #1025
    • Seat:

      50-99
    • DA: Domain Authority

      13
    • Revenue:

      -
    • Founded:

      2015
    • Locations:

      4
  • Unient enables organisations to function onshore and offshore as one enterprise. For over a decade, Unient built a name for itself in the Australian logistics industry as a trusted outsourced provider of scalable teams of specialists and custom software solutions. As Unient, we stay true to our organisational DNA of providing value-driven and exceptional and sustainable offshoring services to our clients. We are committed to establishing long-term and collaborative business partnerships. Your success is our success. Our team of experts works closely with our partners to execute and achieve our desired outcomes. With fully-flexible engagement models and tailor-made solutions, Unient is the perfect fit for all your offshoring needs.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.0/5

    • Seat:

      -
    • DA: Domain Authority

      10
    • Revenue:

      -
    • Founded:

      2014
    • Locations:

      -
  • Advatix CXMC stands at the forefront of business processing and customer experience services, with decades of expertise under our belt. Our success mantra revolves around fostering strategic partnerships with our clients. By harmoniously integrating people, cutting-edge technology, and efficient processes, we tailor our services to the unique requirements of each business. With a global presence and a deep understanding of various industries, our specialization lies in serving the transportation and logistics, eCommerce, and retail sectors. We pride ourselves on offering strategic solutions that encompass Logistics operations - such as tracking and tracing of shipments, centralized dispatch - and extensive support roles including customer assistance, back office tasks, and IT help desks. Partner with CXMC and tap into flexible, agile, and innovative outsourcing solutions tailored for today's dynamic business environment.

    Sectors
    • Customer Service
    • Full Service Bpo
    • Output Based
    Glassdoor rating

    3.8/5

    Rank  #719
    • Seat:

      250-499
    • DA: Domain Authority

      22
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2018
    • Locations:

      1
  • Sectors
    -
    Glassdoor rating

    4.7/5

    Rank  #766
    • Seat:

      250-499
    • DA: Domain Authority

      12
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2012
    • Locations:

      1
  • Remote Employee is a Western owned & operated business with over 50 years of combined business and outsourcing experience. We help businesses of all sizes reduce operating costs and improve productivity just by rethinking the way you find great talent. Our Mission is to give every size business the ability to easily connect to the global workforce. Giving our clients the means to grow and scale faster than traditional methods.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank  #1718
    • Seat:

      1-49
    • DA: Domain Authority

      8
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2020
    • Locations:

      1
  • Intelliworx Ph is a start-up BPO company that specializes in virtual assistant services and offers business solutions such as customer service, administrative support, digital marketing, copywriting, graphic design, video editing and many more. We help businesses streamline their operations through effective action plans and reliable services.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.6/5

    Rank  #1926
    • Seat:

      1-49
    • DA: Domain Authority

      5
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      1
  • Outposter is a leading global outsourcing company, headquartered in Brisbane, Australia, with offices in the Philippines, Singapore and India. We provide staffing solutions to both large and small companies, short or long term projects. Outsourcing can be a gamble and we remove the risk by providing highly skilled staff, trained and vetted by us so we stand by the quality of their work. Our staff can provide customer support, direct marketing, social media marketing, graphic design, and more.

    Sectors
    -
    Glassdoor rating

    4.1/5

    Rank  #1321
    • Seat:

      1-49
    • DA: Domain Authority

      5
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2018
    • Locations:

      1
  • Located in Guadalajara Mexico, The Call Gurus is a fast growing Outsourcing Call Center of English speaking agents who call the United States on behalf of companies selling to and providing services for the United States population. Mexican call centers are booming with incredibly talented, professional and econonmic English speaking agents because the current US president is deporting Americanized Mexicans south of the boarder at record numbers. We are over a 1000 miles south of the boarder, so our turnover rate is a fraction of those located in boarder towns like

    Sectors
    -
    Glassdoor rating

    4.8/5

    Rank  #339
    • Seat:

      1000-4999
    • DA: Domain Authority

      20
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2018
    • Locations:

      2
  • For more than a decade, the IdeasUnlimited team has helped hundreds of clients build better businesses by providing the highest quality support services. Experience enterprise level services at affordable pricing!

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    4.8/5

    Rank  #572
    • Seat:

      100-249
    • DA: Domain Authority

      24
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2010
    • Locations:

      10
  • The leading BPO solutions provider in Ormoc City, Philippines, Virtual Staffing Solutions offers a wide-ranging and comprehensive outsourcing solutions from call center services, to back-office support, to highly complex data processing for SMEs and large corporations in the US and UK.

    Sectors
    • Full Service Bpo
    • Specialized Bpo Vertical
    Glassdoor rating

    3.6/5

    Rank  #2055
    • Seat:

      1-49
    • DA: Domain Authority

      8
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2018
    • Locations:

      1
  • iCXeed is the only true digital-first contact center outsourcer in the market. They're disrupting the Business Process Outsourcing (BPO) industry, by eliminating businesses' needs for traditional customer service and modernizing their client's overall brand experience to unlock customer value and accelerate digital growth. iCXeed is a full-suite business process innovation company designed & driven by a common purpose: to accelerate growth for digitally centric businesses and high-growth start-ups by delivering LESS service and MORE value. Want to challenge the status quo, and delivery true value with a strategic partner - You have to meet iCXeed.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2247
    • Seat:

      1-49
    • DA: Domain Authority

      9
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2022
    • Locations:

      1
  • ESC Corp is a Business Process Outsource (BPO) company. Our main operations centre is located in Manila, The Philippines, and was established in 2010. ESC has worked with clients in Australia, New Zealand, and USA. We specialise in helping small and medium size businesses to fully leverage and realise the cost savings and flexibility of offshoring. Our Australian management team is permanently based in Manila and takes a hands-on approach to leading day-to-day operations. The team brings many years of experience in leading successful offshore operations, with a special focus on instilling an Australian business and service culture throughout our operations. Our focus and purpose are to help our clients become more efficient, more profitable, and to compete and grow at greatly reduced cost.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating
    -
    Rank  #2074
    • Seat:

      100-249
    • DA: Domain Authority

      9
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2010
    • Locations:

      -
  • Acquire BPO is an award-winning, global business outsourcer with 9,500+ staff and 17 years’ experience in delivering deliver intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. They have delivery capability in Melbourne, Manila and Santa Domingo and are the largest Australian owned outsourcer to the Philippines. Their offices in Melbourne, Sydney, Dallas and Manila have onshore Project and Client Relationship Managers that work closely with clients to ensure a successful outsourcing transition.  They collaborate closely with clients to understand their business enough to ensure the ongoing success of the program. Acquire is an entrepreneurial business that is highly experienced in working with their partners to solve real-life problems quickly. A genuine partnership approach is at the heart of what they do. Their  teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business”. They are recognized by clients as being Safe – Flexible – Innovative In addition to their Class A physical delivery locations, a comprehensive Work-from-Home environment operates across various countries. Their capability also includes back office processing automation and AI services. Acquire BPO is a consistent leader in IAOP’s Global Outsourcing 100 list, winner for Best People Strategy & Culture at the Contact Centre Week Excellence Awards and Silver Stevie Winner for Company of the Year at the International Business Awards.

    Sectors
    -
    Glassdoor rating

    3.6/5

    Rank  #72
    • Seat:

      5000-9999
    • DA: Domain Authority

      32
    • Revenue:

      $1 bil. - $5 bil.
    • Founded:

      2005
    • Locations:

      27
  • Influx provides businesses with top-tier customer experience (CX) teams that operate remotely. Its “support ops on demand” services are sought by brands and technology companies wanting to enhance the speed and flexibility of their support teams without compromising on quality. Influx offers reliable and excellent customer service through a straightforward month-to-month payment system.

    Sectors
    • Customer Service
    • Output Based
    • Specialized Bpo Vertical
    Glassdoor rating

    3.2/5

    Rank  #196
    • Seat:

      1000-4999
    • DA: Domain Authority

      37
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2013
    • Locations:

      1
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