Overview
4/88 Cumberland Street, 2000, The Rocks, New South Wales; Ortigas Center, Metro Manila; Bonifacio Global City, Metro Manila; Cebu City, Cebu; Clark Freeport Zone, Pampanga
private
1200
10100000.00
About OutForce: Review and comparison
OutForce is an Australian‑owned business process outsourcing (BPO) provider operating from Class A facilities in the Philippines. They leverage AI-powered recruitment and enterprise-grade infrastructure to build dedicated offshore teams tailored to client needs.
Serving key industries—Telecommunications, Financial Services, Healthcare, and Transportation—OutForce helps companies scale efficiently with full operational control.
OutForce Outsourcing
OutForce’s approach centres on flexibility and client empowerment. They manage everything from role definition and AI-enhanced sourcing to onboarding, payroll, IT, compliance, and performance oversight.
Clients choose how involved they want to be—conducting interviews, training staff, or handing over the reins entirely.
All staff work from secure, professionally managed offices in the Philippines, supported by 24/7 IT systems and strict data security measures.
OutForce’s Australian office is based in Sydney, NSW.
Their Philippine office locations are:
- Ortigas Center, Metro Manila
- Bonifacio Global City (BGC), Metro Manila
- Cebu City, Cebu
- Clark Freeport Zone, Pampanga
OutForce’s BPO services and pricings
OutForce offers the following:
Core Services:
- Offshore staffing & dedicated teams
- AI-driven talent sourcing & vetting
- HR, payroll & compliance management
- Onboarding, training & 24/7 support
- Back‑office functions: customer service, accounting, logistics, tech support
Industries Served:
- Telecommunications: billing, provisioning, fraud monitoring, technical support
- Financial Services: payments, loans, compliance, account management
- Healthcare: medical billing, EHR, patient scheduling, regulatory support
- Transportation & Logistics: dispatch, route optimization, fleet assistance
OutForce’s pricing
Transparent, customized pricing based on your needs—covering staff salary plus a fixed monthly service fee. Clients typically achieve 50–75% cost savings compared to local hiring.
How OutForce outshines its competition
Here are some of the ways OutForce outshines its competitors:
- Rapid deployment: Teams can be up and running in as little as 2 weeks
- Client control: Interview, train & manage staff as you choose
- Enterprise-grade facilities: ISO27001 & ISO9001-certified with biometric security and secure cloud infrastructure
- High retention: 95%+ staff retention, supported by a strong workplace culture
- Scalable and flexible: Easily scale up or down across industries and functions
OutForce offers more than offshoring—it creates a strategic extension of your team that supports business continuity and scalable growth.
Key executives
Joe Johnston – Co‑Founder & CEO
Joe brings extensive expertise in offshore staffing and enterprise solutions, guiding OutForce since its inception. He’s driven by a mission to simplify global team-building across sectors:
“There’s no halfway in doing right by your people or your clients. At OutForce, we build offshore teams with full transparency, full commitment, and full integrity—because that’s how real growth happens.”
— Joe Johnston, Co-Founder & CEO, OutForce
OutForce reviews and comparisons
Here are some reviews received by OutForce:
Clutch review: A partner from a Sydney-based accounting firm rated OutForce 5/5
“I couldn’t be more impressed with the level of ability and loyalty of the staff who have joined our team.” — Andrew Martin, Partner, Accounting Firm (Recruitment Process Outsourcing, July 2020 – ongoing) (clutch.co, clutch.co)
Additional client feedback:
“The team they built felt like an extension of ours.” — Catherine Dix, Webprofits
“We scaled faster and more smoothly than we thought possible.” — Stephen J. Ross, Ross Insurance
On Glassdoor, OutForce employees consistently highlight the following positive qualities:
- Supportive leadership
- Strong professional development
- Competitive pay
- Collaborative, inclusive culture
OutForce’s contact information
OutForce’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call +61 2 8077 1150.
References
https://www.glassdoor.com/Overview/Working-at-OutForce-Australia-EI_IE5003903.11,29.htm
Interested in exploring offshore staffing for your industry? OutForce offers tailored, secure, and fully-transparent solutions to help you grow smartly—no matter your sector.