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Future Perfect (FP) Philippines Inc.

4/5 • Glassdoor rating


“Headquartered in the Philippines, Buplas by Future Perfect has been working with multinationals and customer care centers to improve the quality of customer service and other KPIs by working on communication and language skills for over 10 years. Their expertise lies in assessment, training and coaching to enhance business performance of their clients. Customized service, wide range of assessment tools, their service from recruitment to operations, training, providing linguistic experts, and their research on workplace communication, etc are some of the points that they claim are their USPs.

Their mission is to develop language and communication skills, which according to them provide the key to great service delivery. They have partnered with Hong Kong Polytechnic University’s Research Centre for Professional Communication in English for their internal product development. QUARTO (Quality Analysis for Recruitment Training and Coaching) is Bluplas’ own data and analytics system. They partnered with Core Enabler Business Process Solutions Inc. to enable QUARTO to any applicant tracking system that the client may choose. These are some of the steps they’ve taken to distinguish themselves from others.

The service provided by them broadly include: recruitment, training, operations and QUARTO analytics (which is used to make the process of tracking and analyzing performance easy).
This is why several Fortune 500 companies are their clients and the list is only growing.



Public or Private


Seats or staff



Unknown / Non-Applicable





Neil Elias, Chief Executive Officer, Experienced CEO

Year Founded


Countries of fulfillment




Contact information

632) 8856 9197

About Future Perfect (FP) Philippines Inc.: Review and comparison

Future Perfect is a professional communication advisory firm that provides assessment, coaching, and training that targets communication within the workplace. As a Business Process Outsourcing (BPO) company, Future Perfect focuses on providing clients with data-driven solutions to enhance communication and language throughout their businesses. 

Since 2004, this company has worked to improve customer service and key performance indicators (KPIs) by using innovative communication techniques and new assessment factors that are relevant to real businesses. 

Future Perfect (FP) Philippines Inc. Outsourcing

Although Future Perfect is based out of the Philippines, they strive to give businesses all over the globe the tools to improve their internal communication by bridging communication gaps to expand their reach internationally. 

With around 50 employees, the company has been able to expand its reach from its location in Makati City, Philippines to Chengdu, China, providing even more businesses with a holistic approach to communication. 

Future Perfect (FP) Philippines Inc.’s BPO services and pricings

Future Perfect aims to make a difference in business performance by providing these services: 

  • End-to-end communication assessment through a revolutionary approach called BUPLAS
  • Recruitment solutions
  • Coaching and training 
  • Customized curriculums 
  • eLearning 
  • Virtual team management 
  • QUARTO Analytics (recruitment, training, and operations) 

The company provides services that strengthen communication, recruitment, and service delivery, which contribute to the mission of enhancing business performance and customer service. 

Future Perfect’s pricing 

Future Perfect offers a free evaluation to businesses that also gives free assessments to identify the gaps in an organization. Other prices for this company’s services will vary based on the needs and services requested.

How Future Perfect (FP) Philippines Inc. outshines its competition

The company works to provide their solutions to countries all over the world and is proud to show how their trial-and-tested solutions bring a transformative and holistic approach to clients.

Many businesses have reaped the benefits of using the firm’s new BUPLAS approach to recruitment, assessment, and communication strategies. 

The BUPLAS approach sets the company apart from other communication firms by assessing five critical aspects of successful customer service and communication: pronunciation, grammar and vocabulary, interactive, discourse, and solution strategy. 

Key executives

Dr. Jane Lockwood (Company Co-founder)

Dr. Lockwood is the co-founder of Future Perfect, Inc. and has conducted research in the BPO industry that revolved around communication and language assessment. Her areas of expertise and interest lie in workplace communication development, training, assessment, and evaluation processes. 

Neil Elias (Chief Executive Officer, Co-founder)

Neil Elias is the other co-founder of Future Perfect and holds over 25 years of leadership experience in the BPO industry. He leads the company in both India and China in integrated approaches and solutions for expanding the company. 

Future Perfect (FP) Philippines Inc. reviews and comparisons

Future Perfect is a fast-growing company that provides solutions and assessments using the English language for businesses that are looking to maximize their customer service and optimize business performance. 

The firm has recently reported a total number of 220,000 users of BUPLAS worldwide. Although there are no available reviews, the success with businesses and recent growth to multiple countries make the firm worth comparing to other midsize BPO companies in the Philippines, China, and around the globe. 

Future Perfect (FP) Philippines Inc.’s contact information

Future Perfect (FP) Philippines Inc.’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 632) 8856 9197.


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