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The best ways to train your remote team

Regardless of where your team works, training is still an essential part of their career growth. This, in turn, will be a huge advantage and a driving force for the success of your company.

As a business leader, working remotely doesn’t give you the excuse not to provide the proper support for your staff members. You need to ensure that you continuously provide what they need–the training and feedback to accomplish their tasks successfully.

If you think that you’re not giving enough assistance on a regular basis, you can start making that change right now. There are a few steps you can take to coach your staff and achieve success together as a remote team.

First, it’s important to keep in mind that everything starts with a conversation. As their remote leader, you’re the one who knows them best, including their strengths and weaknesses. You can’t just tell them the things they need to do, the things they did wrong, or how great they’ve completed a certain task. It needs to be an open discussion.

Second, remote working entails the use of a webcam so make sure to always use them. If you’re consistent in training and coaching your team inside your office, you also need that consistency when you’re all working from home. You need to develop a plan since you don’t get to see your staff around unlike when you’re in your usual office setup. Schedule an online meeting with them and be clear about your goals.

And third, take on a positive idea. It’s reasonable that as a leader, you have high expectations of your entire team. You also need to believe that they’re doing their best to be successful at whatever it is you hired them to do. There may be instances that you could be wrong, but you’ll be more successful if you work with them and trust that they can get things done effectively.

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.