Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • ROVR is your gateway to exceptional, tailored, and cost-effective outsourcing solutions designed to propel businesses of all sizes to new heights. Nestled in the vibrant city of Melbourne, Australia, our global operations reach far and wide, with a robust presence in the Philippines. Here, our passionate team of experts is dedicated to amplifying your business success. At ROVR, we pride ourselves on being pioneers in delivering top-tier, personalized services crafted to meet the unique needs of your business. Specializing in supporting all sizes of enterprises, we understand the pulse of your challenges and are committed to being the catalyst for your growth.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank  #2248
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2012
    • Locations:

      -
  • Maximising Revenue. Minimising Hassle. We take care of your Revenue Cycle Management, Business Analytics & Price Transparency, you focus on your patients!

    Sectors
    • It Services And It Consulting
    • Output Based
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      1,00,000
    • Founded:

      2022
    • Locations:

      -
  • We think PANDR should be the dictionary term for where great people, processes and technology meet in the middle. Too long has outsourcing and offshoring been associated with bland and boring companies. We bring a new vision to our space. One that is progressive and reflects the conditions needed in a modern-day workforce to produce the happiest and most effective employees (our A-team players!) for our clients. That’s the PANDR difference, and we will never compromise this for profits.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.7/5

    Rank  #1047
    • Seat:

      100-249
    • DA: Domain Authority

      7
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2015
    • Locations:

      1
  • Outsourcing done right for small businesses and SMES. Adding offshore staff to your business allows you to scale effectively while reducing your overheads. Whether it's technical support, customer service, software development, sales and marketing or accounts and payroll, our years of experience and expert guidance help ensure you get the best results from outsourcing. We've been building high performing offshore teams since 2008.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank  #1655
    • Seat:

      1-49
    • DA: Domain Authority

      13
    • Revenue:

      -
    • Founded:

      2018
    • Locations:

      4
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  • Remote Employee is a Western owned & operated business with over 50 years of combined business and outsourcing experience. We help businesses of all sizes reduce operating costs and improve productivity just by rethinking the way you find great talent. Our Mission is to give every size business the ability to easily connect to the global workforce. Giving our clients the means to grow and scale faster than traditional methods.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank  #1718
    • Seat:

      1-49
    • DA: Domain Authority

      8
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2020
    • Locations:

      1
  • Acquire BPO is an award-winning, global business outsourcer with 9,500+ staff and 17 years’ experience in delivering deliver intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. They have delivery capability in Melbourne, Manila and Santa Domingo and are the largest Australian owned outsourcer to the Philippines. Their offices in Melbourne, Sydney, Dallas and Manila have onshore Project and Client Relationship Managers that work closely with clients to ensure a successful outsourcing transition.  They collaborate closely with clients to understand their business enough to ensure the ongoing success of the program. Acquire is an entrepreneurial business that is highly experienced in working with their partners to solve real-life problems quickly. A genuine partnership approach is at the heart of what they do. Their  teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business”. They are recognized by clients as being Safe – Flexible – Innovative In addition to their Class A physical delivery locations, a comprehensive Work-from-Home environment operates across various countries. Their capability also includes back office processing automation and AI services. Acquire BPO is a consistent leader in IAOP’s Global Outsourcing 100 list, winner for Best People Strategy & Culture at the Contact Centre Week Excellence Awards and Silver Stevie Winner for Company of the Year at the International Business Awards.

    Sectors
    -
    Glassdoor rating

    3.6/5

    Rank  #72
    • Seat:

      5000-9999
    • DA: Domain Authority

      32
    • Revenue:

      $1 bil. - $5 bil.
    • Founded:

      2005
    • Locations:

      27
  • To respond quickly to changing market trends and ever-increasing customer demands. Brobizco LLC now offers the newest arm of our organization BBC Global Services. BBC Global Services is a Business Process Outsourcing Service Provider (BPO) that offers a comprehensive range of outsourcing services. BBC Global provides high-quality customer satisfaction for your brand and delivers on-demand flexible capability to meet the demands of your customers while lowering operational costs and maintaining the highest levels of information and data security.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    3.9/5

    Rank  #1129
    • Seat:

      1-49
    • DA: Domain Authority

      22
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      2
  • Hello I am Nathan Muniz the owner of 247SECRETARY.COM. I started this outsourcing center to provide customer service to my own collection of businesses based in the USA. I enjoyed putting together my own call center so much I have decided to put together teams for other businesses to utilize.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Build Operate Transfer
    • See all
    Glassdoor rating
    -
    Rank  #2552
    • Seat:

      1-49
    • DA: Domain Authority

      5
    • Revenue:

      Unknown
    • Founded:

      2019
    • Locations:

      2
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  • Integrated OS was formed in 2016 to allow us to reach other Partners in different Industries. We have and are continuing to help more than 50 Australian businesses focus on their goals by facilitating recruitment and setting up their own dedicated offshore teams in The Philippines. Integrated OS is now headquartered in the heart of Filinvest Alabang with close to 300 team members across varied industries in Australia. We are driven by our core values to deliver our commitment to our Partners and team members whilst helping reduce homelessness in The Philippines. The Integrated OS leadership team is comprised of passionate individuals with a wealth of knowledge and experience in the business outsourcing industry. Operating across a range of areas, each member of our team brings exclusive skills and diversity to ensure strong, structured and seamless outsourcing services. We use our tailored outsourcing skills and professional backgrounds to build teams that will contribute to the overall success of your business.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.6/5

    Rank  #762
    • Seat:

      100-249
    • DA: Domain Authority

      11
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2016
    • Locations:

      5
  • Agility Staffing Services LLC is your partner in profit. As a multidisciplinary professional services firm specializing in outsourced staffing, our core competency of providing efficient, experienced, and cost-effective professional personnel gives our clients the leverage to operate and compete with a significantly lower overhead than using in-country staffing. We power businesses with improved productivity, optimized workflow, and increased profit margins through intelligent solutions to staffing concerns. Working directly with our founders with extensive Philippines-based outsourcing experience, we assure you that your success is our success.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Digital Content Marketing
    • See all
    Glassdoor rating

    2.1/5

    Rank  #2188
    • Seat:

      1-49
    • DA: Domain Authority

      4
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2022
    • Locations:

      3
  • Affirm Data is a premium outsourcing provider servicing the Banking, Mortgage Lending, Real Estate, Asset Management and Fintech sectors. We focus on helping our clients grow their businesses by offering customized workforce solutions. Affirm Data provides experienced, top-quality staff; data security, and trusted employment screening of all employees so you can build your business with confidence.

    Sectors
    • Full Service Bpo
    Glassdoor rating

    3.4/5

    Rank  #1209
    • Seat:

      500-999
    • DA: Domain Authority

      9
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2020
    • Locations:

      1
  • USource is a digital outsourcing company delivering back office services and digital staff, at scale and speed, for digital services, operations and digital platforms. A digital world needs digital staff. Let us take your businesses from thinking digital to being digital. We’ve delivered results for hundreds of businesses, both large and small, across a global marketplace – Australia, United States, Canada, United Kingdom and other English speaking countries.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    4.7/5

    Rank  #539
    • Seat:

      100-249
    • DA: Domain Authority

      21
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2014
    • Locations:

      2
  • Daythree is an award-winning business process management company, delivering insights and innovation driven customer experience. Customer Experience Lifecycle Management is our Forte. Delivering Insights & Innovation is our Differentiator.

    Sectors
    • Build Operate Transfer
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating

    4.0/5

    Rank  #183
    • Seat:

      500-999
    • DA: Domain Authority

      26
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2008
    • Locations:

      3
  • SLS Solutions a leading call center and manpower solutions firm in Uganda. Our manpower services include specialized executive recruitment and comprehensive HR solutions such as : HR Services Labor Consulting Payroll Management, and Executive Recruitment Services. We cater to both domestic and international clientele providing solutions tailored to meet the needs of small and medium-sized businesses in the region Our services are available in Uganda and across East Africa. We are among the pioneers in BPO services and solutions outsourcing catering for both local and international partners in the region. In 2019, we moved to launch one of the most modern call center facilities in Uganda, to meet the growing market demand for outsourced call center solutions. Today, SLS offers contact center services to customers from across the region and tailor-made BPO solutions globally.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Business Compliance
    • See all
    Glassdoor rating
    -
    Rank  #2562
    • Seat:

      1-49
    • DA: Domain Authority

      3
    • Revenue:

      $500,000 - $1 mil.
    • Founded:

      2019
    • Locations:

      1
  • Sectors
    • Finance Accounting
    Glassdoor rating
    -
    Rank  #1722
    • Seat:

      1-49
    • DA: Domain Authority

      16
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2013
    • Locations:

      1
  • We help businesses of all sizes build and scale their teams remotely. Whether you need one seat or 1000, we’re here to help. Putting your business in our hands promises world-class expertise that drives your business growth and productivity, all for a fraction of the cost.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    4.3/5

    Rank  #699
    • Seat:

      250-499
    • DA: Domain Authority

      18
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2020
    • Locations:

      1
  • At OP360, simplicity is golden. It’s always been, and will always be, about delivering a better way for our customers. To do this well, we invest in talented, hardworking, and passionate folks all across the planet who care a whole lot about getting the job done. But we don’t stop there. We also put a lot of stock in our culture, not so we can print it on some cheesy plaque in reception, but because it’s a strategic and competitive advantage to be amongst the most dynamic, engaging, and high-performing organizations in our market. A transformative culture, however, does not happen by default. Such requires work and continual iteration. We lean heavily on our entrepreneurial DNA by recognizing resourcefulness, speed, and innovative problem-solving. We are a meritocracy at heart and celebrate achievement with upside and growth for deserving team members. And while we work really hard, we have fun, too! We let loose at our legendary parties! We also enjoy our active philanthropy and paid time off to give back to the communities where we work.

    Sectors
    • Customer Service
    • Digital Content Marketing
    • Finance Accounting
    • See all
    Glassdoor rating

    3.8/5

    Rank  #439
    • Seat:

      5000-9999
    • DA: Domain Authority

      16
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2006
    • Locations:

      5
  • Remotify is an Employer of Record solution that enables freedom, security and flexibility, because we want to make remote outsourcing simply excellent and sustainable for all. Remotify is a scalable, cost-effective remote hiring solution for founders and small to medium businesses globally.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    4.8/5

    Rank  #959
    • Seat:

      100-249
    • DA: Domain Authority

      9
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2021
    • Locations:

      1
  • IsoSkills is the go-to company for organizations seeking professional IT software development, testing, and management services. We are helping various companies implement and scale their projects with our specialists, or develop their visions into viable software solutions and services. Growing our services in the Nordics, IsoSkills has built the reputation of leveraging new technologies and methodologies, while engaging talent for our clients efficiently and effectively. We deliver excellence from our main office in Finland and our development center in Romania, being a trusted partner for dozens of global and local organizations.

    Sectors
    • It Services And It Consulting
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      10 mil
    • Founded:

      -
    • Locations:

      -
  • Ignition CX offers outstanding sales acquisition and support, customer experience management and omnichannel engagement to clients around the world from our operations in Africa, the US and the UK. In addition to these CX services, Ignition CX offers engagement and performance marketing management, as well as AI platforms and value-added service products. We use the power of technology, data and people to drive results, increase ROI and lower costs while connecting brands and customers with more accuracy and more meaningfully than ever before.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank  #2538
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2002
    • Locations:

      1
  • We are a MULTILINGUAL BPO company highly specialized in : MULTILINGUAL DATA ENTRY MULTILINGUAL DATA PROCESSING MULTILINGUAL DATA ANNOTATION MULTILINGUAL CONTENT MODERATION and MULTILINGUAL CUSTOMER SUPPORT SERVICES (check our videos corporate below) We are ISO 27001 et ISO 9001 and GDPR compliant We primaly master the processes of typing, categorization, annotation, validation, enrichment and moderation of data & contents along with customer service in multi-languages with 4 centers in the world in 3 countries : Bulgaria, Egypt and Madagascar.

    Sectors
    • Admin Support
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating

    4.6/5

    Rank  #318
    • Seat:

      250-499
    • DA: Domain Authority

      27
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2013
    • Locations:

      3
  • Located in Guadalajara Mexico, The Call Gurus is a fast growing Outsourcing Call Center of English speaking agents who call the United States on behalf of companies selling to and providing services for the United States population. Mexican call centers are booming with incredibly talented, professional and econonmic English speaking agents because the current US president is deporting Americanized Mexicans south of the boarder at record numbers. We are over a 1000 miles south of the boarder, so our turnover rate is a fraction of those located in boarder towns like

    Sectors
    -
    Glassdoor rating

    4.8/5

    Rank  #339
    • Seat:

      1000-4999
    • DA: Domain Authority

      20
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2018
    • Locations:

      2
  • Catalyst BPX is an exponentially growing company that’s disrupting the old-fashioned BPO industry. It started with co-founders Alex Small and Edna Tabadero’s combined two decades of experience leading Operations, Finance, and Offshoring at elite technology companies like Stripe and Zendesk. Through the years they worked with many BPOs and noticed a pattern: They were always disappointed, and they always had to revert back to building in-house teams to control quality. These traditional BPOs failed to hire the right talent, they didn’t invest in their employees, and they relied on outdated processes. Catalyst BPX's mission is building The Modern BPO that rights these wrongs and changes the narrative around what “BPO” means to the world. With a technology-enabled partnership model and exceptional quality, they're helping companies of all sizes triple their ROI without errors and unneeded distractions.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating
    -
    Rank  #2679
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2023
    • Locations:

      1
  • Sectors
    -
    Glassdoor rating

    3.9/5

    Rank  #276
    • Seat:

      250-499
    • DA: Domain Authority

      25
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2005
    • Locations:

      6
  • Along with some of the most experienced Philippine call center professionals, Executive Boutique Call Center has assembled what we believe is the finest in outsourcing solutions. Our in-house team of trainers and quality assurance managers will work with you to ensure that our agents have the knowledge and skills they need to successfully represent your company. Today, Executive Boutique offers tremendous support at highly competitive prices for companies in a diverse range of industries, including healthcare, e-commerce, lead generation, finance, insurance, IT, and legal.

    Sectors
    • Customer Service
    • Full Service Bpo
    • It Services And It Consulting
    Glassdoor rating

    3.9/5

    Rank  #462
    • Seat:

      500-999
    • DA: Domain Authority

      29
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2008
    • Locations:

      1
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