Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • Select Voicecom is an Australian and US-owned and managed company. It was founded by experienced business executives who combined their backgrounds in call centre management, information technology, law, sales and marketing to help small and mid-sized businesses be more competitive and profitable by providing them access to high quality offshore contact center services.  

    Sectors
    -
    Glassdoor rating

    4.1/5

    Rank  #850
    • Seat:

      500-999
    • DA: Domain Authority

      24
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2011
    • Locations:

      1
  • Hello! We are iQor For our clients, customers, employees, and communities where we work and live, iQor creates meaningful connections by employing people with heart and technology with purpose. Our partners entrust us with their most precious relationships and look for us to share the same passion and enthusiasm for the brand as they do. This is the best part of our job. While we have our own culture and identity, we welcome our partners' cultures into our lives and share the same experiences to ensure the promise and quality they have come to expect from iQor are present within each interaction. At iQor, our culture starts with making people smile. Nurturing: We are focused on the employee experience and provide our team members a path forward to help them achieve their dreams. Our Virtual iQor University provides team members access to help them learn and grow. Formal and rigorous programs like our Scholars program offer a challenging and rewarding path to management. We work hard to provide each team member the right mentorship and support structure to guide and support them on their journey. Motivating: We know that employees are investing their time with us. We take this to heart and ensure that we create the right environment and tools to help energize and motivate our amazing employees. We built iQor Recognize to provide a virtual platform to recognize accomplishments but never miss a milestone and say thank you. Transparent: Every corner of iQor is focused on you. One of the more unique aspects of iQor is a real-time performance dashboard that each senior leadership team member has on desktop and mobile. No matter where they are, they can drill down into programs and see what is happening. Visibility into the business is not a secret. Our leadership team makes it a point of staying connected to you. We are open, honest, celebrate our successes, and address opportunities head-on, together as one team. Curious: A large number of our employees were born with a phone, app, or in the cloud. Times have changed, and so have we. Our focus is on keeping you ahead of what is next. Our digital CX services deliver amazing employee and customer experiences, discover new ways to enhance the customer journey and deliver on customer preferences for how they choose to interact and support your brand. Partners find our inquisitive nature helpful and thought-provoking in pursuit of their business goals.

    Sectors
    • Build Operate Transfer
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating

    3.4/5

    Rank  #36
    • Seat:

      10000+
    • DA: Domain Authority

      45
    • Revenue:

      $1 bil. - $5 bil.
    • Founded:

      1957
    • Locations:

      81
  • Australasian Outsourcing Group is a global outsourcing company dedicated to helping businesses of all sizes enhance operational efficiency and cut costs by matching them with trustworthy, reliable, five-star global talent. We offer a wide range of specialised outsourcing solutions, covering accounting & bookkeeping, customer support, web & graphic design, content creation & copywriting, data management, IT services, digital marketing, data analyst, sales and telemarketing, and more. Our team of professionals combine industry expertise with cutting-edge technology to deliver solutions that exceed our clients' expectations. With a focus on quality, security, and client satisfaction, we are the go-to partner for businesses across diverse sectors. With AOG as your outsourcing partner, you are choosing a reliable ally that will help you unleash your business's full potential while allowing you to focus on your core competencies. Join hands with us, and let's streamline your operations and achieve operational excellence together.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Business Compliance
    • See all
    Glassdoor rating
    -
    Rank  #2640
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2023
    • Locations:

      1
  • 20four7VA is a trusted remote hiring company specializing in cost-effective, end-to-end offshore contract staffing solutions. We provide customizable and scalable offshore outsourcing services to businesses worldwide. We have helped 3000+ companies grow their market share by providing them with on-demand access to our global community of 750+ offshore contract talent. Talk to us about your virtual staffing needs today.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.9/5

    Rank  #352
    • Seat:

      50-99
    • DA: Domain Authority

      59
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2010
    • Locations:

      1
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  • Save up to 60% or more on staffing costs. Are you looking for ways to streamline your operations, reduce overhead expenses, and increase your bottom line? Look no further than iFive Global. With 1000+ staff in the Philippines, our outsourcing services are designed specifically for companies looking to grow their business without breaking the bank. By partnering with iFive, your utilizing a team of dedicated, highly trained professionals ready to work in roles such as administrative assistant, e-commerce support, accounting, HR management, record retrieval, intake (call support), case manager, paralegal and more. Our outsourcing services allow you to scale your business quickly and efficiently, without the added burden of hiring and training new staff. Our team is available 24/7, so you can get the support you need, when you need it. With iFive, you can focus on what you do best - delivering exceptional services and products - we take care of the rest. Don't let staffing constraints hold you back from achieving your business goals. Contact us today to learn how iFive can help support your company's growth.

    Sectors
    • Admin Support
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating

    4.2/5

    Rank  #1044
    • Seat:

      1-49
    • DA: Domain Authority

      8
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2018
    • Locations:

      1
  • Pontica Solutions is an award-winning company that specializes in delivering outstanding customer experience (CX) and innovative digital solutions to our global clients in more than 20 languages. Leveraging cutting-edge technology and a team of skilled professionals, we have developed a tailored approach that works in synergy with your unique business needs. Through our commitment to quality, efficiency, and continuous improvement, we empower businesses to optimize operations, engage customers seamlessly, and drive transformative and sustainable growth in the fast-paced digital age.

    Sectors
    • Customer Service
    • Full Service Bpo
    • It Services And It Consulting
    • See all
    Glassdoor rating

    3.8/5

    Rank  #1025
    • Seat:

      50-99
    • DA: Domain Authority

      13
    • Revenue:

      -
    • Founded:

      2015
    • Locations:

      4
  • Sectors
    • Business Compliance
    • Full Service Bpo
    • It Services And It Consulting
    • See all
    Glassdoor rating

    3.4/5

    Rank  #1127
    • Seat:

      100-249
    • DA: Domain Authority

      5
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      1987
    • Locations:

      2
  • Formed in 2005, Six Eleven Global Teleservices is a pioneer in the BPO industry, proudly considered as one of the first Filipino-owned solution-oriented contact center designed to provide quality services in sales, marketing, and customer support.  With over 3000 competent employees, all strategically placed within the well-developed techno hubs in the Southern Philippines, Davao City, and General Santos City, we are a BPO company built ready to handle dynamic clients around the globe. Six Eleven delivers excellent inbound and outbound services and takes pride in the ability to achieve focused scalability, house an elite team of specialists attaining expert management on all scales, and flexible staff to provide tailor-fit operations for your business, without hurting your budget while maximizing efficiency. We make sure your vision is done right. Six Eleven provides quality service the first time, every time.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    4.3/5

    Rank  #335
    • Seat:

      500-999
    • DA: Domain Authority

      29
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2006
    • Locations:

      1
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  • Outforce is recognized as one of the leading BPO companies in the Philippines, head quartered in our state-of-the-art facility in Ortigas, with a workforce spread throughout the Philippines. Our success is a direct result of our ‘people first’ approach focusing on an ongoing commitment to strengthening culture, HR practices, leadership, training, and development programs of employees. In addition, we leverage the latest technologies such as cloud computing, automation, and AI (Artificial Intelligence) to provide premium outsourcing services to both public and private companies across the globe, which enables us to create new and exciting careers for our staff, build great tools and services for our global client base and develop innovative technologies that will shape the future of the outsourcing industry. OutForce connects human and digital assets in this modern age with the right approach, advanced technologies and global teams to empower the next generation of businesses through modern Outsourcing model. The company provides IT, telemarketing, telesales, customer service, and finance services to a wide range of industries including telecommunications, media, transport, and construction. OutForce office Their Manila office is located at The 30th Corporate Center, a 19-storey class A building along Meralco Avenue in Ortigas Center. It is inside the compound of Ayala Malls the 30th, a premier mall in the block. Built and operated by Ayala Land, it is specifically equipped to handle BPOs and traditional offices. OutForce address The 30th Corporate Center Ortigas, 30 Meralco Ave, Pasig, Philippines Level 12/65 York St, Sydney NSW 2000, Australia

    Sectors
    • Build Operate Transfer
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating

    4.6/5

    Rank  #1090
    • Seat:

      1-49
    • DA: Domain Authority

      7
    • Revenue:

      $500,000 - $1 mil.
    • Founded:

      2018
    • Locations:

      4
  • Fast-growth, middle market companies rely on Origo for support in accelerating their growth, exceeding service levels, and reducing overhead. We give our partners the people, processes, technology, and data they need to scale their operations so executives can instead focus on growing the business and grabbing market share faster. With over 1,000,000+ transactions processed every year for multiple sectors including field services, SaaS, healthcare, legal and more, Origo innovates and unlocks operational improvements in a business, going way beyond what a typical BPO will offer.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.4/5

    Rank  #1416
    • Seat:

      1-49
    • DA: Domain Authority

      14
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2015
    • Locations:

      2
  • Remote Philippines is renowned as an outsourcing powerhouse based in the Philippines. With an outstanding track record spanning over half a decade, they have consistently excelled in their mission of delivering top-tier Filipino remote professionals to empower small and medium-sized enterprises. Remote Philippines was initially specializing in outsourcing technical Filipino remote staff providing information technology services. However, as the company grew and evolved over time, they recognized the ever-expanding needs of global businesses. In response, Remote Philippines broadened their horizons, extending their outsourcing services to pool non-technical Filipino remote workers. The strategic expansion of Remote Philippines paves its way to seamlessly help businesses around the world in their success by reducing costs, increasing profit margins, and growing sustainably.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    3.5/5

    Rank  #1399
    • Seat:

      50-99
    • DA: Domain Authority

      6
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2018
    • Locations:

      1
  • Better Support was founded in 2022 with one clear mission - To Provide The World's Best Support Talents.

 Based in Manila, we're at the heart of the world's number one outsourcing destination, where English is an official language, high educational level and excellent work ethic.

 At Better Support, we have extensive expertise and knowledge of how to find and manage the country's leading talents. When working with us, you get more than a staffing solution; you get a long-term partner supporting your business for continued growth.

    Sectors
    • Customer Service
    • Digital Content Marketing
    • Finance Accounting
    • See all
    Glassdoor rating
    -
    Rank  #2269
    • Seat:

      1-49
    • DA: Domain Authority

      5
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2021
    • Locations:

      1
  • DME Service Solutions offers a wide range of call center and consulting services. Within a year, DME has implemented 20 different lines of business (and counting) from back office to voice setup supporting both English and Spanish support with 24/7 coverage. This covers from Order fulfillment (Intake Sales and Reorder), Authorization, and Benefit Investigation, to Pharmacy and Prescriber Relations. DME has a well-versed knowledge of healthcare space like Market Access, Revenue Cycle Management, Payor Contract Negotiation, and other complex processes. Our agents are cross-trained to allow our clients to move resources depending on business needs. Our agents have an average of 4-year Healthcare experience before they get hired at DME.

    Sectors
    • Admin Support
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating

    4.8/5

    Rank  #629
    • Seat:

      500-999
    • DA: Domain Authority

      8
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2021
    • Locations:

      -
  • Telecom, Inc. is a mid-size domestic BPO contact center offering a robust suite of services to businesses ranging in size from start-up models to Fortune 500 companies. We combine our extensive experience, exceptional personnel, and leading technology when custom developing unique solutions built to generate results that exceed your expectations. We provide solutions for B2B and B2C campaigns and Telecom support services can be accessed 24/7/365.

    Sectors
    • Customer Service
    • Full Service Bpo
    Glassdoor rating

    3.6/5

    Rank  #441
    • Seat:

      50-99
    • DA: Domain Authority

      22
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      1993
    • Locations:

      14
  • Outsourced is a leading Business Process Outsourcing (BPO) in the Philippines providing premium offshore staffing and remote staff outsourcing to companies worldwide. With over 10 years experience and over 1,000 staff dedicated to over 250 international clients, Outsourced specializes in providing professionals of the highest standards who continue to exceed our client’s expectations We help our clients scale their businesses by delivering custom built dedicated remote teams combined with our ISO certified quality systems and information security, and backed by our award-winning 24/7 service and support. Our state-of-the-art offices are based in Manila, Pampanga and Cebu and we also deliver home-based remote staff located all over the Philippines.

    Sectors
    -
    Glassdoor rating

    4.6/5

    Rank  #141
    • Seat:

      1000-4999
    • DA: Domain Authority

      31
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2012
    • Locations:

      2
  • An end-to-end platform built for “Global Employee Management System” Linx is the only solution that integrates with your ”HCM and Financial systems” and gives you full visibility into your global workforce.

    Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • ConnectOS is a leading global offshoring partner. We help large enterprises and small businesses boost productivity and reduce resourcing costs by up to 70%. We do offshoring differently. Our Integrated Resourcing solutions flex with your business: adjust resourcing levels at short notice, any time. No lock-in contracts, no fixed charges, no hidden fees. ConnectOS is a top-rated employer of choice and the industry leader in IT and workplace security, independently validated by the market. From hiring one person to building a large team, we connect companies around the world with ready-now talent across a range of industries, functions and more than 80 job categories. Our team are experts in developing offshore strategies that streamline operations and augment current capability. We’ll provide you with cost-benefit analysis, budget projections and transition plans, so you can make the right decision for your business. ConnectOS creates individual job descriptions for every role, in partnership with you. We recruit from our extensive talent pool against stringent sourcing criteria, shortlisting exceptional candidates. You make the final decision on your new hire. We’ll hand-select the right skills and experience for your business, and integrate employees as a seamless extension of your core team. Your offshore employees are aligned to your brand values and work directly for you. You manage your employees’ day-to-day work, and we take care of the rest: onboarding, HR, legal, facilities, technology, IT security and compliance. Our simple pricing structure is transparent and 100% all-inclusive, including: salaries, taxes, benefits and all support costs.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.6/5

    Rank  #597
    • Seat:

      1-49
    • DA: Domain Authority

      17
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2018
    • Locations:

      4
  • The leading BPO solutions provider in Ormoc City, Philippines, Virtual Staffing Solutions offers a wide-ranging and comprehensive outsourcing solutions from call center services, to back-office support, to highly complex data processing for SMEs and large corporations in the US and UK.

    Sectors
    • Full Service Bpo
    • Specialized Bpo Vertical
    Glassdoor rating

    3.6/5

    Rank  #2055
    • Seat:

      1-49
    • DA: Domain Authority

      8
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2018
    • Locations:

      1
  • Maximising Revenue. Minimising Hassle. We take care of your Revenue Cycle Management, Business Analytics & Price Transparency, you focus on your patients!

    Sectors
    • It Services And It Consulting
    • Output Based
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      1,00,000
    • Founded:

      2022
    • Locations:

      -
  • Remote Staff Trained to Help Grow Your Business Archers Contact Solutions is a unique outsourced services company founded by an experienced business coach. What sets us apart is our singular focus on helping business owners and entrepreneurs grow their businesses. Whether you need help in sales, lead generation, social media marketing, or administration, we’ve got you covered. Contact us today to find out how our specially trained staff can help take your business to the next level.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2496
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      $500,000 - $1 mil.
    • Founded:

      2023
    • Locations:

      2
  • We don’t do generic! Outsourced Staff builds high-performing remote dedicated teams. Our founder, Dominic Procter, began in the Information Technology industry 25 years ago. His time building teams as a software development and IT support business owner, gave him a deep knowledge of what both sides need to do great work. This deep understanding of the tech and digital industries, and our custom-fit recruiting process, is why we can deliver on your requirements every time. We’re not just another outsourcing agency. We’ve been in the trenches. And we know what works. We allow you to scale your business and grow your revenue by deploying highly exceptional remote staff with lower startup and ongoing costs, support, and guidance to gain the most out of your team.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank  #1325
    • Seat:

      50-99
    • DA: Domain Authority

      8
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2013
    • Locations:

      5
  • The Back Room increases your business capacity by outsourcing accounting, admin, legal, sales and marketing professionals. We bring on skilled, qualified staff who will help you grow your business. Our proven approach is a smart way for firms looking for that extra edge to access professional workforce support.

    Sectors
    • Specialized Bpo Vertical
    Glassdoor rating

    4.8/5

    Rank  #560
    • Seat:

      1-49
    • DA: Domain Authority

      21
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      5
  • Answering Service Care (ASC) is a 24/7 live answering service for 4000+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in NJ, NC, and FL. As a third-generation family business, ASC was built with a strong business culture centered around people, with many relationships lasting more than 20 years. Answering Service Care provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times. We get it, so you don't have to! Never miss another call. Live chat for your website, 24/7. Give a great first impression to your customers. Save money on full-time receptionists. Integrate with 5000+ applications. Web and Mobile App. Appointment Scheduling. Spam Blocker. Call Recording. Bilingual Operators. Payment IVR. HIPAA and PCI Compliant. We Get It. Learn more at www.answeringservicecare.com

    Sectors
    • Admin Support
    • Customer Service
    • Output Based
    Glassdoor rating

    3.4/5

    Rank  #472
    • Seat:

      1-49
    • DA: Domain Authority

      21
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      1974
    • Locations:

      13
  • Since 1998, Itransition has served over 800 clients from dozens of business verticals. They are SMBs, enterprises and startups that rely on us as their trusted technology partner with specialized knowledge and skills in their particular domains.

    Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • Staff Outsourcing was founded to serve the needs of our sister eCommerce company. As a fast-growing ecommerce company in the early 2000s we had a need for top-tier talent across multiple job roles. We had extreme difficulty hiring for those roles in the Midwest of the US where we are based and explored other solutions. We hired an outsourcing company, and it was a unmitigated disaster. We knew we could do better and went about forming our own office in Cebu, Philippines. Enter Staff Outsourcing – We started with a small 8 seat office, and it has now morphed into a full-blown enterprise with nearly 1000 team members. We have multiple floors of a Class A building in the Cebu Business Park. Our neighbors include many Fortune 500 companies and various global business powerhouses. At Staff Outsourcing we are very proud of our facilities, and it allows us to attract and retain top-level employees for our clients. We have triple redundancy internet running into our facility and a full building backup generator for power. We are experts in eCommerce and have sold almost a billion dollars online through our sister company. We bring this wealth of experience to serve our clients. Our clients love the fact that we are USA owned and manage to align well with business goals and processes in their home countries. Our goal at Staff Outsourcing is to be a key partner for our clients and to truly make a difference in their operations. We provide not only a great work environment for our employees but also great benefits. We offer a competitive salary and benefit packages to attract and keep the best talents. Staff Outsourcing will never be the lowest cost provider, but we do provide the highest value and ROI for your firm. Over 95% of our current client base is from referrals and our average client grows their staff with us 500% in the first 12 months. We would be honored to have the opportunity to work with your company.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #1385
    • Seat:

      250-499
    • DA: Domain Authority

      32
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2011
    • Locations:

      1
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