Outsourcing directory

A Virtual Assistant from VAssistme gives you the support you need at an affordable price. A Virtual Assistant gives you more time back in your day to focus on growing your business, whether you hire them for two hours per day or full-time.

Integrated OS was formed in 2016 to allow us to reach other Partners in different Industries. We have and are continuing to help more than 50 Australian businesses focus on their goals by facilitating recruitment and setting up their own dedicated offshore teams in The Philippines. Integrated OS is now headquartered in the heart of Filinvest Alabang with close to 300 team members across varied industries in Australia. We are driven by our core values to deliver our commitment to our Partners and team members whilst helping reduce homelessness in The Philippines. The Integrated OS leadership team is comprised of passionate individuals with a wealth of knowledge and experience in the business outsourcing industry. Operating across a range of areas, each member of our team brings exclusive skills and diversity to ensure strong, structured and seamless outsourcing services. We use our tailored outsourcing skills and professional backgrounds to build teams that will contribute to the overall success of your business.

FGC+ is an all-inclusive outsourcing company, headquartered in New York with operations facilities based in the Philippines. We provide a complete outsourcing solution that enables our clients to scale their business while reducing overhead costs by approximately 50%. With the aim of going beyond the usual contact center service, we exist to bring out the untapped potential, creativity and success in people and partnerships. FGC+ is all about igniting the possibilities of growth and success for our clients.

Daythree is an award-winning business process management company, delivering insights and innovation driven customer experience. Customer Experience Lifecycle Management is our Forte. Delivering Insights & Innovation is our Differentiator.

SLS Solutions a leading call center and manpower solutions firm in Uganda. Our manpower services include specialized executive recruitment and comprehensive HR solutions such as : HR Services Labor Consulting Payroll Management, and Executive Recruitment Services. We cater to both domestic and international clientele providing solutions tailored to meet the needs of small and medium-sized businesses in the region Our services are available in Uganda and across East Africa. We are among the pioneers in BPO services and solutions outsourcing catering for both local and international partners in the region. In 2019, we moved to launch one of the most modern call center facilities in Uganda, to meet the growing market demand for outsourced call center solutions. Today, SLS offers contact center services to customers from across the region and tailor-made BPO solutions globally.

VirtualStaff.ph is your go-to for effortless team building in the Philippines. We simplify the process of finding, hiring, and paying Filipino staff, making it accessible for all. Our platform stands out with transparent pricing and no salary markups. With an intuitive dashboard and over 1 million talents, we're changing the game in Philippine outsourcing.

At ProtopVA we believe that the future of work is virtual and go above and beyond to help our clients streamline their operations and increase productivity through remote outsourcing and additional growth resources. Our commitment to help our clients succeed in the global marketplace drives everything we do.

At Trust The Process we have helped many businesses to be more self-sufficient, benefitting from their three-pronged solution of systemising, automation, and delegation as they offer the following services: OUTSOURCING - Hiring skilled staff offshore for Marketing, Sales, Customer Service, Admin, Operations and Finance means you can grow your business at a fraction of the cost of local staff. Some of our Outsourcing most common roles are: - General Administration - Appointment Setting for Sales - Social Media Assistant - Telesales - Customer Service Administrator - CRM Manager ONBOARDING CRM PLATFORMS - Generate better leads, convert more deals and provide a world-class customer experience! As your HubSpot solutions and Active Campaign partner, we bring your business to the next level by bringing your entire marketing, sales and service journey into one platform. Discover our unique methodology and learn how to manage your customers' journey in one place. - HubSpot - Active Campaign

At CDM Direct, we are dedicated to providing exceptional customer experiences through seamless journeys across multiple channels. Our solutions integrate various platforms, enabling customers to navigate effortlessly without any disruptions. With a focus on enhancing customer experience supported by our parent organisation, TKW Research, who are experts in real-time Voice of the Customer tracking. We transform valuable real time transaction based feedback into tangible actions, ensuring your business stays ahead in meeting customer needs. Simplifying purchase channels is another area of expertise at CDM Direct. Whether you require support for your online store, eCommerce offerings, or a combination of digital platforms and outbound calling, our team has the necessary skills to make your business the top choice for your customers. In the digital landscape, we understand the importance of maintaining a human touch. Our comprehensive live chat solutions capture valuable customer data, empowering our expert team to engage with the right contacts effectively. By prioritizing personalized interactions, we ensure that your customers feel valued and heard. Partner with CDM Direct to unlock the full potential of connected customer journeys, enhanced experiences, streamlined purchase channels, and the human touch in the digital age. Elevate your business and surpass customer expectations with our exceptional services.

SalesNash is a B2B lead generation agency that is headquartered in Ottawa, Canada with a growing global presence. As a leading multinational company, we specialize in providing comprehensive services, including prospecting, appointment setting, recruiting, sales development, and inbound marketing. If you are looking for new business opportunities, gaining talented people, or executive-level appointments, SalesNash is your trusted partner in achieving success on a global scale.

For more than a decade, the IdeasUnlimited team has helped hundreds of clients build better businesses by providing the highest quality support services. Experience enterprise level services at affordable pricing!

GetCaller’s goal is to empower small to medium-sized companies to afford call center services and admin tasks, leveling out the playing field by bringing smaller enterprises to the same level as the “big guns.” GetCallers is tailored to meet the needs of smaller businesses, with agents ready to assist with cold calling, cloud call centers, live chat support, and virtual assistance - all at unheard-of prices in the BPO market. We serve a broad spectrum of businesses across numerous industries. We have been empowering our clients with qualified agents and sophisticated technology since 2008, sparking a unique synergy responsible for lower costs, higher profit margins, and most importantly, better service that boosts satisfaction and creates long-lasting relationships with customers.

Outsourcing to the Philippines made easy. Platinum Outsourcing is an award winning, trusted and professional outsourcing provider, helping Australian businesses think outside the box, by providing them with easy access to outsourced teams. Scale your business cost effectively, risk free and without sacrificing the customer experience. Get access to dedicated remote staff based in our world-class facilities here in the Philippines. Our team are all employed full time, compensated above market, and in addition to all government mandated benefits, have access to additional employment benefits such as on target incentives, private health care, regular team building events, formalised annual performance and salary reviews, generous leave entitlements, and more! We are a plug and play co sourcing provider, meaning we provide all physical IT equipment and manage all employment ancillaries. Leaving you to focus on the important stuff. Whether you need a single hire or want to build a remote team, start your journey with us and save up to 75% compared to hiring onshore, with no upfront costs or commitment.

Catalyst BPX is an exponentially growing company that’s disrupting the old-fashioned BPO industry. It started with co-founders Alex Small and Edna Tabadero’s combined two decades of experience leading Operations, Finance, and Offshoring at elite technology companies like Stripe and Zendesk. Through the years they worked with many BPOs and noticed a pattern: They were always disappointed, and they always had to revert back to building in-house teams to control quality. These traditional BPOs failed to hire the right talent, they didn’t invest in their employees, and they relied on outdated processes. Catalyst BPX's mission is building The Modern BPO that rights these wrongs and changes the narrative around what “BPO” means to the world. With a technology-enabled partnership model and exceptional quality, they're helping companies of all sizes triple their ROI without errors and unneeded distractions.

Omada One is a premium offshore BPO recruitment and staffing outsourcing solution provider. AUSTRALIA - NEW ZEALAND - USA - CANADA - PHILIPPINES As the business landscape evolves rapidly, it's imperative that your workforce adapts as well. Outsourcing is no longer exclusive to large corporations; small and medium-sized disruptive startups can also harness its benefits, enjoying cost savings and operational efficiencies. At Omada One, we drive performance, execution, and outcomes while reducing monthly labor costs by an impressive 42%-62%.

Fast-growth, middle market companies rely on Origo for support in accelerating their growth, exceeding service levels, and reducing overhead. We give our partners the people, processes, technology, and data they need to scale their operations so executives can instead focus on growing the business and grabbing market share faster. With over 1,000,000+ transactions processed every year for multiple sectors including field services, SaaS, healthcare, legal and more, Origo innovates and unlocks operational improvements in a business, going way beyond what a typical BPO will offer.

Better Support was founded in 2022 with one clear mission - To Provide The World's Best Support Talents.

 Based in Manila, we're at the heart of the world's number one outsourcing destination, where English is an official language, high educational level and excellent work ethic.

 At Better Support, we have extensive expertise and knowledge of how to find and manage the country's leading talents. When working with us, you get more than a staffing solution; you get a long-term partner supporting your business for continued growth.

We are driven to help our clients become unstoppable. Using global talent and proprietary tech we disrupt the corporate world with creative solutions. Our offices around the world work hands-on with each organization as we transform one company at time.

We are a business process outsourcing company with simple values and one focus, our team members. We provide world class services through a motivated team of individuals with one goal, our customers'​ satisfaction. With GGA Solutions, People First!(TM).

From Switzerland to the Philippines. Arcanys is a Swiss software development outsourcing firm in the Philippines. Founded in Cebu City in 2010 by a team of serial entrepreneurs, and benefiting from the extraordinary skills of Filipino tech professionals, our company focuses on bringing businesses closer to users. Arcanys helps technology teams to start, experiment, evolve and scale by hiring and training the best software developers in the Philippines. Arcanys specializes in developing high-quality software for startups and established businesses, with a keen focus on innovation. Evolving into a startup incubator and established-business accelerator. We have a passion for enabling business creation for people with fresh ideas. Over the years, Arcanys has grown from a classic software outsourcing company into an engine for launching new ventures and business ideas, propelling many startups off the ground, and accelerating SMEs with their development needs. Through our investment initiative Arcanys Ventures: Evolving into a startup incubator and established-business accelerator. We have a passion for enabling business creation for people with fresh ideas. Over the years, Arcanys has grown from a classic software outsourcing company into an engine for launching new ventures and business ideas, propelling many startups off the ground, and accelerating SMEs with their development needs.. Technology: a longstanding entrepreneurial love affair. Born and raised in Switzerland, both Alan and Fred fell in love with technology long before the Internet became mainstream and have spent their entire career in mostly e-commerce and software projects. Leaving the comfort of Switzerland for Spain in 2001, Alan co-founded and ran an online video game startup, which later expanded to Hong Kong in 2003. It grew to have 350 customer service and software development staff, one million customers in a year, $90 million in revenue, and which received over $80 million of VC investments. In 2009, Fred joined Alan on his second venture in Hong Kong after having spent many years working in merger, acquisition and reorganization projects for top financial organization in Switzerland. Before then, he also monitored outsourcing suppliers as a corporate buyer and became the youngest IT board member of a listed company at age 25. Alan and Fred moved their second venture to the Philippines. And in 2010, the perfect marriage of entrepreneurial experience and passion for tech led to the creation of Arcanys.

V3 Outsourcing Solutions is an ISO 9001, 27001 & 27701 certified by British Standards Institution (BSI) multinational BPO owned by Mr. Pankaj Pandey. The company is headquartered in Kolkata, India with presence in Australia, UK and USA. We have been actively involved in customer service, telesales, lead generation, support services, data entry, helpdesk, etc. We offer dedicated staff to multiple global clients saving them over 60% of their local cost on manpower and other operational services.

Acquire BPO is an award-winning, global business outsourcer with 9,500+ staff and 17 years’ experience in delivering deliver intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. They have delivery capability in Melbourne, Manila and Santa Domingo and are the largest Australian owned outsourcer to the Philippines. Their offices in Melbourne, Sydney, Dallas and Manila have onshore Project and Client Relationship Managers that work closely with clients to ensure a successful outsourcing transition.  They collaborate closely with clients to understand their business enough to ensure the ongoing success of the program. Acquire is an entrepreneurial business that is highly experienced in working with their partners to solve real-life problems quickly. A genuine partnership approach is at the heart of what they do. Their  teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business”. They are recognized by clients as being Safe – Flexible – Innovative In addition to their Class A physical delivery locations, a comprehensive Work-from-Home environment operates across various countries. Their capability also includes back office processing automation and AI services. Acquire BPO is a consistent leader in IAOP’s Global Outsourcing 100 list, winner for Best People Strategy & Culture at the Contact Centre Week Excellence Awards and Silver Stevie Winner for Company of the Year at the International Business Awards.

Our focus is squarely on the success of both client and VA. For us, it is important to see each client achieve success with offshore outsourcing and to completely simplify the whole process. It is also important for us to see each of our VAs achieve career and personal success with our clients. This two-fold mission is what drives our company culture, not the number of people on our payroll! Our model ensures that both clients and VAs are surrounded by the ecosystem that is The Virtual Hub. From our client onboarding and support programs to the VA help desk, Success Coach Program, and collaborative culture, we aim to be the ‘one-stop shop’ that truly simplifies the offshore outsourcing experience for both clients and VAs.

Positioned as a premier outsourced service provider for over a decade, Booth & Partners has cultivated a workforce of over 1,200 professionals delivering tailored solutions to a diverse clientele, ranging from tech startups to unicorns and publicly listed enterprises. Our core services, encompassing Talent Solutions, Managed Solutions, and Workspace Solutions are meticulously designed to meet the specific needs of our partners. What sets us apart is our strategic focus on fostering long-term relationships, driving workforce stability, and enhancing transparency to achieve cost efficiencies for our clients. Guided by our core values, we have cultivated a unique organizational culture that not only attracts and retains top talent but also ensures our clients' success. With a commitment to personalized service, Booth & Partners stands as a trusted outsourced partner dedicated to delivering excellence and contributing to the enduring success of our clients.