About Intercom Nigeria: Review and comparison
Intercom Nigeria is an IT and telecommunications company established in 2010. As the company has fewer than 300 employees, Intercom works with small and medium-sized enterprises.
The company provides various services, from installing technology to improving communication to directly engaging with customers.
Intercom Nigeria Outsourcing
The company’s main headquarters are located in Ikeja, Lagos, in southwestern Nigeria. The office is closed on Sundays, with business hours 10 AM to 8 PM from Monday to Saturday.
Aside from working with Nigerian clients, the company has also partnered with an international clientele. For example, the company has worked with SMEs in the United States, UAE, Kenya, Mozambique, DR Congo, Congo Brazzaville, Benin Republic, Sierra Leone, and Chad.
Intercom Nigeria’s BPO services and pricings
The company engages with organizations and businesses to provide ICT and telecommunications solutions. An overview of its services include the following:
- Call center services
- Data & network security
- IP voice communication
- Internet solutions
- Conferencing solutions
- IP video surveillance
- IT support
- Telecom operators
- Wi-fi installation and support (for hospitality facilities)
In addition to its support services, the company also sources devices, and digital infrastructure clients need. Whether starting from scratch or boosting performance, the company provides what clients need to implement business practices and solutions. Intercom stocks several recognizable brands, such as Cisco, Avaya, Polycom, Aviat, Fortinet, Mikrotik, Cambium, and Ubiquiti.
The company does not publicly disclose prices for its services. However, prospective clients can request pricing information after discussing which solutions are needed.
How Intercom Nigeria outshines its competition
Intercom aims to be a full-service operation for its clients. With multiple solutions available, clients can take advantage of the complete collection of services or select services as needed.
The company approaches projects with the guidance of five principles: integrity, excellence, professionalism, responsiveness, and cost-effectiveness. With technological assistance and innovative strategies, the company strives to develop measurable business benefits for its clients.
The BPO services incorporate various strategies to provide clients access to modern technology and practices that generate growth. Core areas of expertise include deploying data, voice, video, and security solutions. Additionally, Intercom has developed into a leading distributor in microwave, fiber optics, and satellite business solution arrangements.
Using a combination of live monitoring, analytics, and automatic systems, the company commits to helping clients achieve a measurable return on investment. The value of its solutions is reflected in refining efficiency practices, building productivity strategies, and promoting customer loyalty.
As the value of information security is a top priority, Intercom follows through with reliable protection from the design stage to installation. Whether clients require network integration, upgrades, migration, relocation, or other support services, the company has the experience to assess and address client needs to assure secure connections.
Intercom does not publicly disclose personnel information. Currently, the business has a limited social media presence.
Intercom Nigeria reviews and comparisons
There are no public reviews available for the company.
Intercom is comparable to smaller BPO providers. Competitors of a similar size and clientele include TheCall.Center, Outcess Solutions (formerly CCSNL), and Techmarket.