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Staff Outsourcing

0.0/5 • Glassdoor rating


Staff Outsourcing was founded to serve the needs of our sister eCommerce company. As a fast-growing ecommerce company in the early 2000s we had a need for top-tier talent across multiple job roles. We had extreme difficulty hiring for those roles in the Midwest of the US where we are based and explored other solutions. We hired an outsourcing company, and it was a unmitigated disaster. We knew we could do better and went about forming our own office in Cebu, Philippines.

Enter Staff Outsourcing – We started with a small 8 seat office, and it has now morphed into a full-blown enterprise with nearly 1000 team members. We have multiple floors of a Class A building in the Cebu Business Park. Our neighbors include many Fortune 500 companies and various global business powerhouses. At Staff Outsourcing we are very proud of our facilities, and it allows us to attract and retain top-level employees for our clients. We have triple redundancy internet running into our facility and a full building backup generator for power.

We are experts in eCommerce and have sold almost a billion dollars online through our sister company. We bring this wealth of experience to serve our clients. Our clients love the fact that we are USA owned and manage to align well with business goals and processes in their home countries. Our goal at Staff Outsourcing is to be a key partner for our clients and to truly make a difference in their operations.

We provide not only a great work environment for our employees but also great benefits. We offer a competitive salary and benefit packages to attract and keep the best talents. Staff Outsourcing will never be the lowest cost provider, but we do provide the highest value and ROI for your firm. Over 95% of our current client base is from referrals and our average client grows their staff with us 500% in the first 12 months. We would be honored to have the opportunity to work with your company.

What Staff Outsourcing offers its clients

Staff Outsourcing provides vetted agents that go through rigorous testing including real use case situations. Staff Outsourcing is less of a service agency, more of a partner. Your success and our growth is our number one priority, as if you’re not growing, neither are we. All agents we provide have our full backing with the goal of having long-term relationships. With an average 5-year retention rate of our employees, we are looking for long term partnerships between our clients and agents.

Staff Outsourcing was founded out of the frustration of dealing with poor outsourcing companies. Most great businesses are founded out of the desire to solve a problem and fill a void in the market and Staff Outsourcing is no different. What we have created is a company that solves the pain points many businesses owners face when outsourcing. With USA based management and ownership along with our vast experience in eCommerce and business in general we “get” our clients and their needs.

We have taken all the lessons we have learned, positive and negative, to apply them within our office as tools for quality. Accountability, KPIs, Metrics, SOPs are not just buzzwords to us but core competencies. Our goal is for our outsourced employees to perform as well if not better than the staff in your home office. We want to be a key partner to your company with an exceptional ROI.

How Staff Outsourcing outshines the competition

At Staff Outsourcing we provide exceptional value with real world business experience. With our USA based management and ownership we align well with our client’s culture. We have vast business experience through our sister company with almost 1,000,000,000 USD in online sales. Marketing, Logistics, Customer Service, Data Management, Development and many other roles we have decades in the business trenches that our clients respect. We feel this allows us to partner well while providing outstanding value to our clients.

We take great pride in providing work opportunities for the Filipino people. Our Office, Pay, Benefits and Employee Culture we feel is best in class. This in turn allows us to provide top-tier loyal employees for our clients. We are nothing without our team members and we firmly believe you get what you pay for in business. Great team member with strong management and operations allow us to provide an unparalleled ROI for our clients.

Staff Outsourcing company structure

We are a privately owned BPO firm lead by a team of experienced business professionals. We have decades of experience in eCommerce, Medical, Travel, Sales and Marketing.

Sample highlight service offering of Staff Outsourcing

No Contract Terms. Total Risk of New Clients is as little a One Month for One Seat


1738 N Gregory, 65714, Nixa, MO

Public or Private


Seats or staff



$50 mil. - $100 mil.

  • Advertising & PR
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Education
  • Educational Businesses
  • Financial Services
  • Government
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • Insurance
  • IT Services and IT Consulting
  • Legal
  • Manufacturing
  • Payroll
  • Real Estate
  • Recruiting Staffing
  • Retail
  • SaaS
  • Software Tech/IT
  • Telecoms
  • Transportation
  • Travel



James Davis, Chief Operations Officer

Year Founded


Countries of fulfillment
  • Philippines
  • Admin Support
  • Animation & Multimedia
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • IT Services and IT Consulting
  • Software & Application Development
  • Specialized BPO Vertical
Contact information

1 888 356 8024

About Staff Outsourcing: Review and comparison

Staff Outsourcing provides vetted agents that undergo rigorous testing, including real use case situations. 

The company is less of a service agency and more of a partner. Its top priority is its clients’ success and the organization’s growth; if its clients are not growing, neither is Staff Outsourcing.

The firm ensures that all agents they provide have their full support to establish long-term relationships.

Staff Outsourcing actively seeks long-term partnerships between their clients and agents, boasting an average employee retention rate of 5 years.

The company was born from the frustration of dealing with poor outsourcing companies. 

Like many successful businesses, it emerged from a desire to solve a problem and fill a gap in the market, and Staff Outsourcing is no exception.

Staff Outsourcing has been established to addresses the challenges experienced by numerous business owners when outsourcing.

With management and ownership based in the USA, coupled with their extensive experience in eCommerce and business overall, Staff Outsourcing truly understands the needs of their clients.

Staff Outsourcing has embraced all the lessons they have learned, whether positive or negative, and employed them as instruments for enhancing quality within their office.

Accountability, KPIs, Metrics, and SOPs are more than just buzzwords for Staff Outsourcing; they are essential strengths. 

Its objective is for its outsourced employees to match or even surpass the performance of your in-house staff. They strive to become a pivotal partner for your company to deliver outstanding ROI.

Staff Outsourcing Outsourcing

Staff Outsourcing is based in Nixa, MO, USA, with outsourcing offices in Cebu, Philippines. They have over 500 staff members and serve over 50 clients at their facilities.

Staff Outsourcing’s BPO services and pricings

  • No upfront fees, No On-boarding Costs, No Contractual lock-in, No Taxes or Fees
  •  Flat Rate Pricing. 
  • Account and training managers included. 
  • Strictly month-to-month pricing for agents. 
  • Price varies depending on job role and experience.

How Staff Outsourcing outshines its competition

Staff Outsourcing offers exceptional value backed by real-world business experience. With management and ownership based in the USA, they are well-aligned with their clients’ culture.

The firm leverages extensive business experience gained through their sister company, which has achieved nearly USD 1 billion in online sales.  They bring decades of expertise to various roles, such as:

  • Marketing
  • Logistics
  • Customer service
  • Data management
  • Development.

This experience enables them to establish strong partnerships and deliver outstanding value to their clients. 

Staff Outsourcing takes great pride in providing employment opportunities for the Filipino people, offering competitive office environments, pay, benefits, and a positive employee culture that they consider best in class.

This commitment, in turn, allows Staff Outsourcing to supply dedicated, top-tier employees to their clients. 

Further, the firm emphasizes the importance of a strong team, effective management, and efficient operations, believing that these elements are essential to delivering an unparalleled return on investment for its clients.

Key executives

Starting in his garage with $500 in 2001, Chris Rush has created an Ecommerce Monster that does $50m Annually. It fueled the need for outsourcing, and in 2006, launched Staff Outsourcing, with currently over 500 FTE.

Chris is not just a business leader; he’s a thought leader, actively engaging in forums and frequently taking the stage as a speaker at major eCommerce and business conferences.

James, a co-founder and the driving force behind Staff Outsourcing, also oversees all operations at Staff Outsourcing’s Ecommerce sister company. His leadership has been instrumental in propelling both organizations to new heights.

By cultivating formidable teams, implementing robust processes, and fearlessly pushing boundaries, James has been a catalyst for growth. His unwavering commitment to the Kaizen methodology of continuous improvement reinforces the belief that there’s always room for growth and enhancement in the services and offerings provided by Staff Outsourcing.

Under James’s guidance, both companies continue to evolve, setting a high standard for excellence in their respective industries.

Staff Outsourcing reviews and comparisons

“We’ve been pleased with how easy the whole process has been with them.”

Thanks to Staff Outsourcing Solutions’ efforts, the client has seen a significant increase in incoming calls and outgoing emails. The team has been prompt, responsive, and easy to work with throughout the workflow. The team’s wide range of services and seamless process is impressive.

“Their response times are impressive, and they always work with us to achieve the desired outcome.”

The sales team has seen a monthly increase in sales, exceeding set goals. Staff Outsourcing Solutions establishes an effective workflow, maintaining daily contact with the internal team. The team is adaptable, dedicated, and knowledgeable.

Staff Outsourcing’s contact information

Staff Outsourcing’s main headquarters is located in:

1738 N Gregory, 65714, Nixa, MO

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1 888 356 8024.

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Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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