Overview
Headquarters
1738 N Gregory, 65714, Nixa, MO
Public or Private
private
Seats or staff
250-499
Revenue
$50 mil. - $100 mil.
Industries
Details
Executive
Chris Rush, Chief Operations Officer
Year Founded
08/13/2014
Countries of fulfillment
Sectors
About Staff Outsourcing: Review and comparison
Staff Outsourcing provides vetted agents that undergo rigorous testing, including real use case situations.
The company is less of a service agency and more of a partner. Its top priority is its clients’ success and the organization’s growth; if its clients are not growing, neither is Staff Outsourcing.
The firm ensures that all agents they provide have their full support to establish long-term relationships.
Staff Outsourcing actively seeks long-term partnerships between their clients and agents, boasting an average employee retention rate of 5 years.
The company was born from the frustration of dealing with poor outsourcing companies.
Like many successful businesses, it emerged from a desire to solve a problem and fill a gap in the market, and Staff Outsourcing is no exception.
Staff Outsourcing has been established to addresses the challenges experienced by numerous business owners when outsourcing.
With management and ownership based in the USA, coupled with their extensive experience in eCommerce and business overall, Staff Outsourcing truly understands the needs of their clients.
Staff Outsourcing has embraced all the lessons they have learned, whether positive or negative, and employed them as instruments for enhancing quality within their office.
Accountability, KPIs, Metrics, and SOPs are more than just buzzwords for Staff Outsourcing; they are essential strengths.
Its objective is for its outsourced employees to match or even surpass the performance of your in-house staff. They strive to become a pivotal partner for your company to deliver outstanding ROI.
Staff Outsourcing Outsourcing
Staff Outsourcing is based in Nixa, MO, USA, with outsourcing offices in Cebu, Philippines. They have over 500 staff members and serve over 50 clients at their facilities.
Staff Outsourcing’s BPO services and pricings
- No upfront fees, No On-boarding Costs, No Contractual lock-in, No Taxes or Fees
- Flat Rate Pricing.
- Account and training managers included.
- Strictly month-to-month pricing for agents.
- Price varies depending on job role and experience.
How Staff Outsourcing outshines its competition
Staff Outsourcing offers exceptional value backed by real-world business experience. With management and ownership based in the USA, they are well-aligned with their clients’ culture.
The firm leverages extensive business experience gained through their sister company, which has achieved nearly USD 1 billion in online sales. They bring decades of expertise to various roles, such as:
- Marketing
- Logistics
- Customer service
- Data management
- Development.
This experience enables them to establish strong partnerships and deliver outstanding value to their clients.
Staff Outsourcing takes great pride in providing employment opportunities for the Filipino people, offering competitive office environments, pay, benefits, and a positive employee culture that they consider best in class.
This commitment, in turn, allows Staff Outsourcing to supply dedicated, top-tier employees to their clients.
Further, the firm emphasizes the importance of a strong team, effective management, and efficient operations, believing that these elements are essential to delivering an unparalleled return on investment for its clients.
Key executives
- Chris Rush – CEO
Starting in his garage with $500 in 2001, Chris Rush has created an Ecommerce Monster that does $50m Annually. It fueled the need for outsourcing, and in 2006, launched Staff Outsourcing, with currently over 500 FTE.
Chris is not just a business leader; he’s a thought leader, actively engaging in forums and frequently taking the stage as a speaker at major eCommerce and business conferences.
- James Davis – COO
James, a co-founder and the driving force behind Staff Outsourcing, also oversees all operations at Staff Outsourcing’s Ecommerce sister company. His leadership has been instrumental in propelling both organizations to new heights.
By cultivating formidable teams, implementing robust processes, and fearlessly pushing boundaries, James has been a catalyst for growth. His unwavering commitment to the Kaizen methodology of continuous improvement reinforces the belief that there’s always room for growth and enhancement in the services and offerings provided by Staff Outsourcing.
Under James’s guidance, both companies continue to evolve, setting a high standard for excellence in their respective industries.
Staff Outsourcing reviews and comparisons
“We’ve been pleased with how easy the whole process has been with them.”
Thanks to Staff Outsourcing Solutions’ efforts, the client has seen a significant increase in incoming calls and outgoing emails. The team has been prompt, responsive, and easy to work with throughout the workflow. The team’s wide range of services and seamless process is impressive.
“Their response times are impressive, and they always work with us to achieve the desired outcome.”
The sales team has seen a monthly increase in sales, exceeding set goals. Staff Outsourcing Solutions establishes an effective workflow, maintaining daily contact with the internal team. The team is adaptable, dedicated, and knowledgeable.
Staff Outsourcing’s contact information
Staff Outsourcing’s main headquarters is located in:
1738 N Gregory, 65714, Nixa, MO Further, you may virtually reach out the company through the following contact information:
Website https://www.staffoutsourcing.com
In addition, you may email them at [email protected] or call 1 888 356 8024.
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