• 3,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

Home » Articles » SixEleven BPO: Your trusted back office staff provider

SixEleven BPO: Your trusted back office staff provider

SixEleven BPO Your trusted back office staff provider

Back office staff

The back office is part of a business function that isn’t client-facing, as opposed to “front office” roles. Your back office staff performs administrative tasks and other roles that don’t necessarily directly generate profit for the company but roles that are crucial in providing efficient support to the company’s front office as well as its customers.

Your back office staff is responsible for ensuring that business functions run smoothly and efficiently. Some back office functions include:

Importance of back office staff and operations

Back office workers are the unsung heroes and backbones of the company. Aside from making sure that operations run smoothly, they also ensure that the company’s front office staff is focused on their core responsibilities – which directly contributes to the business’ growth and development.

Further, back office support staff is responsible for keeping the company’s confidential data and information secure and properly maintained. Recruitment is also part of a company’s back office, and it’s responsible for hiring top-notch and competent employees to work for the company.

Moreover, your back office staff sets the company up for success. Hiring inefficient and inexperienced back office staff can ruin the company’s balance and day-to-day operations.

Importance of back office staff and operations

Outsourcing your back office functions

People underestimate back-office support services just because they’re not client-facing. However, what people don’t know is that the back office plays a very significant role in making sure that the operations are running smoothly while customers’ needs are catered to. In addition, they also help in improving customer retention, raise brand awareness, and bettering the customer experience.

Get 3 free quotes 2,300+ BPO SUPPLIERS

These tasks can seem A LOT, and it can be pretty overwhelming, especially for small to medium-sized enterprises. One strategy that businesses have proven effective over the years is outsourcing their back office staff. 

Businesses of all sizes have learned to seek the services of trusted offshore Business Process Outsourcing (BPO) companies to help hire competent and dedicated back-office support staff. This way, they do not need to worry about recruiting and supervising back office staff’s day-to-day operations.

In addition, companies outsource their back office operations for the following reasons:

  • Offshore outsourcing helps them save up to 70% on labor costs;
  • Companies get access to world-class back-office employees;
  • Core teams can focus on their core operations;
  • BPO companies guarantee proficiency and access to a wide pool of dedicated talent.
Outsourcing your back office functions

Why choose SixEleven BPO

SixEleven BPO is the first Davao-Based solution-oriented contact center. Operating for around 15 years now, the company specializes in providing high-quality back-office services, including customer and technical support, data entry, chat support, telemarketing, and more.

As a reliable and trusted service provider, SixEleven promises increased productivity and efficiency for your staff, which will result in greatly enhanced performance for your organization. The firm also offers flexibility in management and staffing – meaning they can customize solutions depending on your business needs.

With SixEleven, a wide pool of diverse, educated, and proficient professionals are waiting for you, ready to work for your company. In terms of pricing packages, the firm offers customizable and scalable solutions. In fact, you can get a free quote when you visit their website!

Further, you may also visit SixEleven BPO’s website for more information regarding their services and other offerings. Remember that your choice of outsourcing provider can dictate your offshoring experience. Choose a trusted BPO company like SixEleven.

Get the complete toolkit, free

Get Inside Outsourcing

An insider's view on why remote and offshore staffing is radically changing the future of work.

Order now

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
3,000 firms.Just 2 minutes to complete.
Learn more

Connect with over 3,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 3,000 firms
  • Simple
  • Transparent
Banner Image