Top 20 outsourcing companies in Ethiopia
List of outsourcing companies in Ethiopia
- Yegara Host
- HahuCloud
- Spotlight Communications and Marketing
- INAD Promotions
- Your Employment Solutions (YES)
- Alpha IT Solution
- Alter Digital Solutions
- ERP Solutions
- Barok Tech
- Atlantic IT Solutions
- ZalaTech
- 360Ground
- Paperless Technology
- Lebawi-Net Trading
- DreamTech
- iCog Labs
- Benetsa
- SICS IT Outsourcing
- Eternal Media & Communication
- Berry Advertising
Ethiopia is an emerging outsourcing destination in East Africa. Buyers use it mainly for software development, IT support, digital marketing, and HR outsourcing.
The draw is cost and scale. The World Bank puts Ethiopia’s population at 135.5 million in 2025, one of the largest talent pools in Africa.
Most providers are small and concentrated in Addis Ababa. That shapes what buyers can realistically source there.
The outsourcing market in Ethiopia: A quick scan
English is widely used in Ethiopian higher education and business. Ethiopia’s measured English proficiency sits in the moderate band, at 499 points and 65th of 123 countries.
Connectivity is the main constraint. World Bank data puts internet use at 21.9% of the population in 2024, well below Kenya or Egypt.
The practical effect is a shallow but capable supplier base. Ethiopia suits project work and small dedicated teams rather than large contact center programs.
Commonly outsourced services in Ethiopia
These are the service lines Ethiopian providers most often deliver.
- Staff leasing. Providers in Ethiopia can be tapped for staff leasing and augmentation. They handle hiring and local compliance, so clients manage the team and the work.
- Payroll. HR outsourcing firms in Ethiopia handle payroll, benefits, and statutory filings. Local labor rules change often, so this is a common first outsourcing step.
- Recruitment process outsourcing (RPO). Ethiopian agencies run sourcing, screening, and hiring on behalf of clients. Several also offer executive search.
- Advertising and marketing. Addis Ababa has a deep creative and media sector. Agencies there deliver outsourced marketing services, from brand activation to media planning.
- IT and software development. This is the largest category on this list. Local firms build web platforms, mobile apps, and enterprise resource planning (ERP) systems.
What Ethiopian providers typically deliver
This table maps the main service lines to the kind of provider that offers them.
| Service line | Typical provider type | Common buyer use case |
|---|---|---|
| Software and app development | Local software house, 20 to 100 staff | Custom web and mobile builds, ERP rollouts |
| IT support and hosting | Hosting and managed IT firm | Websites, domains, business email, maintenance |
| Digital marketing and SEO | Digital agency | Search, analytics, content, paid media |
| HR outsourcing and payroll | Staffing and HR firm | Local hiring, payroll, statutory compliance |
| Creative and media production | Advertising or production agency | Campaigns, events, video, brand activation |
| AI and data research | Specialist R&D lab | Machine learning, data annotation, applied research |
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Buyers comparing East Africa often start with the larger supplier base next door in Kenya. Smaller regional markets such as Uganda are worth a look too. Further north, Egypt offers multilingual contact center capacity at scale.
Whether you are a solopreneur, SME owner, or corporate executive, we can help you find a suitable provider. Explore our outsourcing directory now.
Top 20 outsourcing companies in Ethiopia
Below are 20 outsourcing companies in Ethiopia. Most work in IT, software, and digital marketing, with a few in HR and creative services.
Every website listed here was checked and confirmed live before publication.
1. Yegara Host
Location: Addis Ababa, Ethiopia
Employees: 50
Year established: 2013
Industry: Web hosting
Yegara Host is an Ethiopian web hosting and domain provider. It serves businesses, resellers, and individual site owners.
Its plans run on servers in four locations across the UK and the US. The company is a verified host on the WHTOP hosting review community.
Its client base spans financial, academic, and government organizations in Ethiopia.
2. HahuCloud
Location: Addis Ababa, Ethiopia
Employees: N/A
Year established: 2018
Industry: Web hosting
HahuCloud is a web hosting provider aimed at the Ethiopian market. Its servers sit in the US and the UK.
Its range covers shared hosting, WordPress hosting, VPS, domains, and SSL certificates. Storage runs on NVMe drives with caching and a free CDN.
Security features include free SSL, automated backups, and brute force protection. Support is offered around the clock.
3. Spotlight Communications and Marketing
Location: Addis Ababa, Ethiopia
Employees: 50
Year established: 2019
Industry: Marketing and advertising
Spotlight Communications and Marketing is an advertising and communications agency in Bole, Addis Ababa. It works across strategy, creative, events, and public relations.
Its published portfolio includes campaigns for Safaricom Ethiopia, Ethiopian Airlines, and the European Union. It also handles work for development sector clients.
4. INAD Promotions
Location: Addis Ababa, Ethiopia
Employees: 100
Year established: N/A
Industry: Advertising and promotions
INAD is a full-service promotion agency covering staffing, project management, and marketing. Its work includes field marketing, brand activation, and point of sale materials.
The agency reports more than 10 years of experience in national retail marketing. It says it deploys over 100 brand ambassadors across Ethiopia’s major regions.
5. Your Employment Solutions (YES)
Location: Addis Ababa, Ethiopia
Employees: 50
Year established: 2015
Industry: HR outsourcing
Your Employment Solutions (YES) is an Ethiopian recruitment and HR outsourcing provider. It matches employers with candidates and runs payroll and executive search.
The firm positions itself as a one-stop HR shop for local employers. Its online client hub lets buyers submit job orders and track hiring.
6. Alpha IT Solution
Location: Addis Ababa, Ethiopia
Employees: 100
Year established: 2018
Industry: IT services
Alpha IT Solution is an IT firm that specializes in website design and development. It says it can launch a working business website in six weeks.
Its other services cover hardware and software maintenance, graphic design, and IT support. It works mainly with small and medium enterprises.
7. Alter Digital Solutions
Location: Addis Ababa, Ethiopia
Employees: 20
Year established: 2020
Industry: Digital marketing
Alter Digital Solutions is a digital agency supporting the digitization of small and medium businesses. It has operated in Ethiopia since 2020.
The agency specializes in SEO, digital marketing, analytics, web development, and consulting. Its focus is connecting Ethiopian brands with online audiences.
8. ERP Solutions
Location: Addis Ababa, Ethiopia
Employees: 50
Year established: 2017
Industry: IT and enterprise software
ERP Solutions, which trades as ERP Ethiopia, implements enterprise resource planning systems for local firms. Its platform covers more than 10 modules.
Those modules include accounting, sales, purchasing, inventory, CRM, and project management. It also runs construction and manufacturing modules.
Implementations are followed by a training program and a structured follow-up phase. Recent client work includes Zemen Construction Corporation.
9. Barok Tech
Location: Addis Ababa, Ethiopia
Employees: 20
Year established: 2021
Industry: Digital marketing
Barok Tech is a digital agency specializing in website design and development. It also builds online presence for clients across several sectors.
Its selling point is tailored work rather than templates. That suits smaller Ethiopian brands defining their message for the first time.
10. Atlantic IT Solutions
Location: Addis Ababa, Ethiopia
Employees: 100
Year established: 2008
Industry: IT services
Atlantic IT Solutions is a web development company in Addis Ababa, founded in 2008. It builds responsive, customized websites for Ethiopian businesses.
Its services include web design and development, software development, hosting, and business email. Industries served include manufacturing, real estate, and logistics.
11. ZalaTech
Location: Addis Ababa, Ethiopia
Employees: 50
Year established: 2017
Industry: IT services
ZalaTech is an Ethiopian IT solutions provider. Its services cover ERP, custom software, and website development.
The firm prices for the local market, which suits Ethiopian startups and small businesses. It also runs IT training courses and certifications.
12. 360Ground
Location: Addis Ababa, Ethiopia
Employees: N/A
Year established: 2010
Industry: Software development and IT outsourcing
360Ground is an Addis Ababa enterprise software company operating since 2010. It lists software outsourcing and dedicated development teams among its services.
Its work spans ERP, e-government platforms, mobile apps, web portals, and ICT hardware. The company says it has served more than 100 government agencies, banks, and NGOs.
Recent projects include Ethiopia’s national SMS gateway and a national e-complaint platform. That public sector record is unusual among local providers.
13. Paperless Technology
Location: Addis Ababa, Ethiopia
Employees: 50
Year established: 2018
Industry: IT services
Paperless Technology works on digitization and digital transformation projects in Ethiopia. Its stated aim is building a paperless Africa.
Services cover document digitization, digital presence, and process automation. It targets organizations replacing paper-based workflows.
14. Lebawi-Net Trading
Location: Addis Ababa, Ethiopia
Employees: 50
Year established: 2022
Industry: IT and digital marketing
Lebawi-Net Trading PLC is an Ethiopian technology firm offering software, security, and digital solutions. It also provides professional staffing.
Its work covers web applications, website design, and digital marketing. The company reports serving over a hundred clients.
15. DreamTech
Location: Addis Ababa, Ethiopia
Employees: N/A
Year established: N/A
Industry: Software and product engineering
DreamTech is the trading name of Dream Technologies PLC, a software company in Addis Ababa. It builds websites, mobile apps, ERP systems, and custom business software.
The company reports more than 500 delivered projects and over five years of operation. It works with Ethiopian organizations and international clients.
Its delivery model runs from discovery and UX through engineering, integration, and support. Applied AI and automation feature in recent work.
16. iCog Labs
Location: Addis Ababa, Ethiopia
Employees: N/A
Year established: N/A
Industry: AI research and software development
iCog Labs is a research and development company based in Addis Ababa. It serves international customers from Ethiopia.
Its specialisms include machine learning data analysis, computational linguistics, computer vision, and cognitive robotics. It also takes on application software development.
The company is a core contributor to the OpenCog open source AI platform. Partners include SingularityNET, Novamente LLC, and Biomind LLC.
17. Benetsa
Location: Addis Ababa, Ethiopia
Employees: 50 to 250
Year established: 2020
Industry: Marketing and consulting
Benetsa is a marketing and business consulting agency founded in 2020. It combines consulting work with campaign delivery.
The firm has run campaigns and activations across Ethiopia’s major regions. It also offers training courses alongside its client services.
18. SICS IT Outsourcing
Location: Addis Ababa, Ethiopia
Employees: 45+
Year established: 2011
Industry: BPO, IT, and media production
SICS is one of the few Ethiopian providers marketing business process outsourcing directly. It also covers IT and networking, web development, and offshore services.
The company reports more than 100 delivered projects, over 10 years of trading, and 45 or more skilled staff. It is based on Mickey Leland Street in Addis Ababa.
Named clients include Ethiopian Airlines, the African Union, Dashen Breweries, and GIZ. It also supplies and installs broadcast equipment.
19. Eternal Media & Communication
Location: Addis Ababa, Ethiopia
Employees: 50
Year established: 2003
Industry: Advertising and events
Eternal Media is an advertising, communications, and event organizing agency founded in 2003. That makes it one of the longer established agencies on this list.
It works on both business-to-business (B2B) and business-to-consumer (B2C) campaigns. Its services span creative, media, and event delivery.
20. Berry Advertising
Location: Addis Ababa, Ethiopia
Employees: 100
Year established: 2011
Industry: Media planning and advertising
Berry Advertising is an Addis Ababa creative agency working in media planning and advertising. It builds campaigns from research through to execution.
Its published campaigns include work for Dashen Beer and the Halala Kela Resort. The agency uses both quantitative and qualitative research to shape its stories.
Frequently asked questions
How much does it cost to outsource to Ethiopia?
Rates vary by service line and are usually quoted per project or per seat. Ethiopian agencies commonly benchmark against other African markets rather than Asia. Ask for a written rate card, and confirm whether it is quoted in birr or US dollars.
Is English proficiency good enough for customer-facing work?
Ethiopia’s English proficiency is rated moderate, at 499 points and 65th of 123 countries. English is the medium of instruction in Ethiopian universities, so written and technical English is generally strong. For voice work with US or UK consumers, run live accent and comprehension testing first.
How reliable are internet and power in Ethiopia?
This is the biggest operational risk. World Bank data puts internet use at 21.9% of the population in 2024 and electricity access at 56.6%. Ask any provider about backup generators, redundant links, and their uptime record.
How do I shortlist an outsourcing provider in Ethiopia?
Start with the service line, not the country. Ask for two reference clients in your sector and speak to both. Then compare the shortlist against providers in Kenya, Egypt, and South Africa before you decide.
What should I verify before signing a contract?
Check the trade licence and registered entity name, since several firms trade under a different brand. Confirm where data is stored and which law governs the contract. Agree notice periods, staff replacement terms, and who owns the code or creative output.
Partner with the right outsourcing provider in Ethiopia
Ethiopia is a credible option for software, IT, and creative work. It is a weaker fit for large voice programs.
Run the same checks you would anywhere: references, contract terms, and a paid pilot. The providers above are a starting shortlist, not a ranking.
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