Outsourcing directory

Skylab CX is a modern-generation outsourcing partner headquartered in IBM Plaza, 8 Eastwood Ave. QC, 1110 Metro Manila, Philippines. The company specializes in providing AI-powered business process outsourcing (BPO) and customer experience (CX) solutions that enable organizations to scale efficiently and deliver exceptional service across global markets. Combining skilled staffing, advanced automation, and flexible service design, Skylab CX helps clients strengthen their support, IT, and customer-facing operations. Its broad service portfolio includes customer support, technical helpdesk, software and IT support, financial services outsourcing, healthcare outreach and remote patient monitoring, AI-driven workforce management, and omnichannel customer engagement. Driven by a philosophy of transparency, speed, and scalability, Skylab CX partners with businesses to design tailored outsourcing solutions that align with strategic goals. By blending human expertise with intelligent technology, the company ensures measurable outcomes, improved productivity, and sustainable growth for its clients. With a commitment to innovation and service excellence, Skylab CX continues to redefine the outsourcing landscape in the Philippines — delivering reliable, data-driven, and future-ready solutions for growth-minded organizations worldwide.

Remote Employee is a Western owned & operated business with over 50 years of combined business and outsourcing experience. We help businesses of all sizes reduce operating costs and improve productivity just by rethinking the way you find great talent. Our Mission is to give every size business the ability to easily connect to the global workforce. Giving our clients the means to grow and scale faster than traditional methods.

HGS OSS prides itself in providing a world-class offshore team for medium and large businesses, whether public or private. They aim to take businesses to the next level when it comes to acquiring talents in digital marketing, accounting, customer service, web development, and virtual assistance. HGS OSS office The company has two offices in Manila, both located in business districts. Twenty-Four Seven McKinley Building, located in Bonifacio Global City, lies a few minutes away from Market Market and SM Aura. adding to its convenience, it is also surrounded by residential buildings such as Serendra, venues such as BGC Arts Center and Maybank Performing Arts Theater, high-end restaurants, and banks. Meanwhile, Robinsons Summit Center, its Makati Office, is just right across Ayala Triangle Gardens. its location is known for its convenience with nearby office and residential buildings, recreational spaces, and public transportation. It is accessible by buses traversing EDSA and going PITX. HGS OSS address Brisbane Ground Floor, 108 Wickham Street, Fortitude Valley 4006, PO Box 159 Fortitude Valley Qld 4006 Sydney Level 24, Three International Towers, 300 Barangaroo Avenue, Sydney, NSW 2000, Australia Bonifacio Global City 27th Floor, Twenty-Four Seven McKinley Building, 7th Ave. Corner 24th Street, Bonifacio Global City, Taguig, 1634 Metro Manila, Philippines Makati 31st Floor, Robinsons Summit Center, 6783 Ayala Avenue, Makati, 1200 Metro Manila, Philippines New York The Seagram Building, 375 Park Avenue, Suite 2607, New York City NY 10152 U.S.A.

VAP (VA Platinum) is an Australian-owned offshore staffing and managed services provider based in Cebu City, Philippines. We specialise in delivering co-managed offshore support to Australian businesses, helping them scale efficiently while maintaining high service quality. Our team supports a wide range of industries, with strong expertise in financial services — including financial planning, mortgage broking, accounting, and lending operations — as well as real estate and general business administration. Through structured onboarding, dedicated management, and ongoing training, VAP ensures clients receive reliable, long-term operational support that enhances productivity and client experience. VA Platinum Offices VAP operates from two modern, fully equipped offices located in Cebu and Davao, ensuring secure, professional, and accessible work environments for our offshore staff. Cebu Headquarters — 14th Floor, Filinvest Cyberzone Cebu Tower 1, Lahug, Cebu City Situated within Cebu IT Park, our Cebu office provides a prime business location surrounded by dining options, commercial establishments, and key transport links. The area is known for its safety, accessibility, and thriving business community. Davao Office — Robinsons Cybergate Delta 1, J.P. Laurel Avenue, Bajada, Agdao, Davao City Our Davao site is strategically located along a major commercial avenue, offering convenient access to public transport, nearby retail centres, and essential services. The building provides a professional environment that supports team productivity and client operations. VA Platinum Address Filinvest Cyberzone Cebu Tower 1, 14F, Lahug, Cebu City Robinsons Cybergate Delta 1, J.P. Laurel Avenue, Bajada, Agdao, Davao

We provide every aspect of virtual employee management, recruiting, and human resource functions to help you start, scale, and run your remote team.

Sagan Passport is the Costco of Global Talent recruitment. Sagan sources international talent from LATAM, Asia, Africa, MENA, Eastern Europe, and beyond. Sagan also offers a membership community tailored for top-tier executives, entrepreneurs, and business leaders. The community has weekly webinars, office hours, SOPs, playbooks and an active community. All these resources are designed around levelling up your team at the new art and science of remote talent management. This platform is intricately designed to equip professionals with the tools and expertise necessary to propel their businesses forward in a competitive market landscape.

Andiamo! Group is a leading Sales and Integrated Technology recruiting agency located in San Francisco, California. We place top candidates with high level jobs around the United States and Nearshore (LatAm). Our awesome Recruiting Team brings a wealth of knowledge and success. We work with Fortune 500 companies to well-funded start-ups and fill entry, mid and Executive-level positions. Placing talent in Sales, Marketing, Product and Engineering, Andiamo! Group Talent Partners is more than a digital-age recruiting firm, we're a partner for rapid growth. Our mission is to deliver exciting, measurable human capital growth for our clients and create a culture of fun, respect, and passion for our talented team.

A global leader in BPO and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back-office processing, contact centers and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 20,000 employees in seven countries.

Formed in 2005, Six Eleven Global Teleservices is a pioneer in the BPO industry, proudly considered as one of the first Filipino-owned solution-oriented contact center designed to provide quality services in sales, marketing, and customer support.  With over 3000 competent employees, all strategically placed within the well-developed techno hubs in the Southern Philippines, Davao City, and General Santos City, we are a BPO company built ready to handle dynamic clients around the globe. Six Eleven delivers excellent inbound and outbound services and takes pride in the ability to achieve focused scalability, house an elite team of specialists attaining expert management on all scales, and flexible staff to provide tailor-fit operations for your business, without hurting your budget while maximizing efficiency. We make sure your vision is done right. Six Eleven provides quality service the first time, every time.

SoluGrowth offers tailored BPO (Business Process Outsourcing), helping organizations streamline their operations. If you're looking to enhance customer service or improve efficiency, our business process outsourcing services deliver cost-effective and scalable results. Take advantage of our expertise in BPO process outsourcing to streamline your operations, reduce overheads, and start growing your bottom line.

Xenia Tech is a British-led technology services company headquartered in Vietnam that provides premium hybrid outsourcing solutions. Founded in 2017, we have strategically built a world-class tech operation in Vietnam, ensuring deep expertise in scaling, recruitment, and delivery—positioning us as a trusted development partner for global agencies.

RND Softech Private Limited is a leading business process outsourcing organization that commenced its operations in 1999. With presence in 3 countries across 3 continents and a comprehensive range of services across diverse business, we are one of the leading business support systems in the below domains. Revenue Cycle Management (RCM) Services: Documents management, Automated Insurance eligibility verification, Prior authorization, Doctor's office follow-up, Electronic claim submission & Payments posting, Accounts receivables, MCR, CMN follow up, Rejections & Denial management, CPAP compliance, Inbound call assistance for order entry, Re-supply orders, returns, refunds, appointments & patient engagement systems. Contact Centre, Billing & Back Office Staffing Solutions: Book Keeping, Online Inventory reporting for property inspections, Photo Insertion, Document format conversion, After hours answering, helpdesk & Back office support. Business, Legal, Linguistics Transcription Services: Services for Focus groups, Teleseminars, Publishing, Translation, Education & Media domains. Medical Transcription: ISO 9001 certified, experienced 250+ Medical transcriptionists team adhering HIPPA and ISMS guidelines compliance. 99% Transcript accuracy and 95% in turnaround time varying between 4-24 hour TAT with a daily transcribing capacity for 25000 lines/day, predominantly to the American, Canadian, and Australian markets, ranging from single doctor clinics up to large tertiary, specialty hospitals. Information Security & IT Network Management: Workstations, Storage & Server Management, Off-shore IT Infrastructure monitoring, Cyber security programs, Vulnerability Tests (VAPT), BCP/DR Management, IT Audits & Risk assessment and ISO 27001 guidance & Implementation. Software Development & Customized Applications: Customized Web & Mobile Applications, Microservices architecture, Database Management Systems, Machine learning and Automated testing solutions. RND Softech is amongst the first medical transcription company to have ISO certified quality management systems. The company has successfully trained professionals to render quality services to the US, UK, Canada and Australian markets. Our work is 100% in-house, thus ensuring effective communication and implementation of changing customer needs 24/7/365 days.

Intelassist is a boutique business process outsourcing (BPO) company, founded in 2007. Headquartered in Manila with senior leadership based in both the United States and the Philippines, Intelassist serves as a strategic partner to organizations seeking high-performing, fully integrated offshore teams. We support clients across a range of industries, including architecture, engineering, finance, healthcare, information technology, and customer care by providing skilled professionals who function as dedicated remote employees, aligned with each client’s tools, culture, and operating standards. Our model is intentionally different from traditional outsourcing vendors. Rather than deliver transactional services, we build customized offshore staffing solutions through close collaboration with our clients. Every engagement is designed to meet specific business objectives, maintain continuity of operations, and support long-term growth. Clients retain full control over team structure, schedules, task assignments, and performance goals, while Intelassist manages recruitment, infrastructure, HR, compliance, and day-to-day operational oversight. Our workforce is composed of over 1,000 professionals fluent in English, hold U.S.-accredited college degrees, and are fully vetted through background checks and role-specific assessments. With an average tenure of over five years, our team members offer both stability and institutional knowledge. This consistency, combined with a rigorous onboarding and training framework, allows Intelassist to deliver immediate value while minimizing the disruption typically associated with scaling remote operations. Our pricing model reflects the caliber of talent and operational maturity we provide—not simply the lowest possible cost. We prioritize long-term retention, performance alignment, and measurable outcomes that support strategic business goals. For companies seeking a remote staffing partner that understands the importance of quality, trust, and continuity, Intelassist offers a proven, people-first approach backed by nearly two decades of operational excellence.

Talent Solutions is a premier provider of Nearshore and Offshore BPO Services, helping companies scale efficiently by outsourcing key business functions to top-tier talent across Latin America. With over 15 years of experience, we empower organizations to optimize operations and reduce costs through smart, flexible workforce solutions. Our core BPO services include: - Executive Virtual Assistants - Customer Service Executives - Administrative Assistants - Bookkeepers & Accountants - And many other roles tailored to your business needs In addition to our BPO expertise, we also offer Human Resources Consulting Services to support organizational growth and talent strategy. Our HR solutions include: 1. Recruitment and Selection: Executive, mid-level, and operational roles 2. Workplace Climate Surveys: Insights to improve company culture 3. Personnel Assessments: Psychometric and personality testing for in-house promotions, competencies assessments, etc. 4. Payroll Management (Fixed Fee). Whether you're looking to build an offshore team or improve internal HR processes, Talent Solutions is your strategic partner for growth.

STAFFVIRTUAL is a global provider of outsourcing solutions, dedicated to helping businesses scale efficiently and cost-effectively. Established over 16 years ago, STAFFVIRTUAL has built a solid reputation for excellence, innovation, and client-centric services, with headquarters in Florida and additional offices strategically located in the Philippines, Uzbekistan, and Japan. The company has significantly grown, currently employing over 600 highly‑skilled professionals who serve diverse industries worldwide, including clients from the United States, Canada, the UK, Central Europe, Singapore, Uzbekistan, and Japan. Notable partnerships include companies like Uber, Tanium, and Flex Technology, highlighting STAFFVIRTUAL’s ability to deliver for enterprise‑level clients.

TalentBox Caribbean helps international companies hire skilled, English-speaking talent in Jamaica through flexible offshore recruitment and Employer of Record (EOR) solutions. We handle sourcing, onboarding, payroll, HR administration, and statutory compliance, enabling businesses to scale efficiently while saving up to 60–65% on labor costs

The reality is that construction projects demand better, faster, cheaper results, but local teams are stretched thin. Hiring takes too long, costs keep rising, and productivity is suffering. Your business needs a way to scale without sacrificing quality, safety or control. Sound familiar? Our Solution: 'Work Sharing' – A Smarter Way to Scale With Dimension All Group, you don’t outsource; we work share. Our customised approach helps companies extend their teams with high-performing Filipino engineers who become a seamless part of your workflow. We don’t take jobs away - we take the work that pains your team and free them up for what they do best onsite. Top Engineering Talent, Ready to Scale • Civil, Mechanical, Electrical, Structural and Process Engineers – entry level to highly experienced. • Technical Designers & Drafters skilled in AutoCAD, BIM, and Revit and Tesla (and much more). • Focus on Construction and Energy. How We Work – Structured for Success Success comes from structured collaboration, just like an in-house team. We don’t just provide staff, we integrate them into your workflow so they become indispensable to your business. • Dedicated Team Model – We build teams to your specifications and hire the best talent for your needs in as little as six weeks. • Seamless Communication – Daily huddles, end-of-day reports, and structured check-ins ensure transparency and alignment. Our staff work in parallel shifts with your team. • One Point of Contact – A team director oversees everything, from onboarding to billing, so your team is always supported. • Proven Stability & Retention - Less than 5% turnover per year, compared to 33% in traditional outsourcing. Who We Work With We work with owners, CEOs, and presidents and their teams who understand that staying competitive means balancing productivity, cost, and quality. Our clients include: • Engineering firms struggling to find and retain engineering talent globally. We specialise in North America and Australia. • Companies needing to scale up and down quickly without disrupting operations. • Businesses under pressure to deliver “better, faster, cheaper” without burning out their teams. Why Work With Us? We’ve spent over 14 years perfecting how remote teams integrate with global businesses. If you are looking for a trusted partner to scale your team, let’s connect.

Wing Assistant is a product-driven managed B2B marketplace matching entrepreneurs and business teams with top-notch remote talent to make delegating recurring work efficient, easy, and secure. Wing Assistant is a managed platform connecting executives with vetted remote talent, freeing up their time for strategic, high-level work. Their assistants take over necessary yet tedious tasks in e-commerce, marketing, sales, real estate, and more. This eliminates a number of employer pain points like paying overhead and hiring for vacancies. You can even automate entire business workflows, without any coding, and with real humans to do the work!

BetterSupport.io is your partner for quality-driven outsourcing, not just cost-cutting. We help you scale with dedicated, full-time remote staff from the Philippines, handpicked to work inside your systems like true in-house team members. No shared agents. No platform learning curves. Just reliable, long-term talent - hired fast, fully managed, and saving you up to 70% on staffing costs. Our clients range from fast-growing startups to established companies across the US, Europe, and Australia. Whether you need one team member or ten, we’re built to scale with you. Let us show you how outsourcing can be simple, flexible, and effective.

Simply Contact is a European customer support outsourcing company serving clients worldwide, primarily in Europe. Founded in 2013, the company has successfully managed over 100 projects and trained more than 600 agents. Simply Contact values employees by fostering excellent workplace environments and providing ongoing training. With 200-600 employees at any given time and 20 permanent trainers, the company ensures agents are equipped to excel in their roles and handle new challenges. 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐥𝐚𝐧𝐠𝐮𝐚𝐠𝐞 𝐞𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 Headquartered in Warsaw, Poland, Simply Contact operates in the UK, Moldova, Romania, Ukraine, and Bulgaria. The company delivers services in over 20 languages, including English, at a high proficiency level. 𝐂𝐨𝐫𝐞 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 Simply Contact specializes in a broad range of BPO and call center services, including: - Multilingual and omnichannel customer support - Back-office support - Data entry - Inbound and outbound sales - Technical support - Startup support - Live chat support - Surveys 𝐏𝐫𝐢𝐜𝐢𝐧𝐠 Simply Contact’s pricing varies based on factors such as: The volume of customer requests Communication channels (phone, email, chat, social media) Language requirements The company works closely with clients to create customized solutions tailored to their needs. 𝐂𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐢𝐯𝐞 𝐚𝐝𝐯𝐚𝐧𝐭𝐚𝐠𝐞𝐬 Simply Contact stands out with 24/7, year-round availability and a team of specialists with higher education degrees. The company excels in key industries, including: Telecommunications Aviation and travel Finance and banking E-commerce and retail Legal Media and entertainment Healthcare SaaS support Simply Contact consistently achieves high performance metrics, such as answering calls within 120 seconds and maintaining call resolution rates above 95%.

Winsolutions is a full-service BPO company located in the heart of Metro Manila’s central business district, dedicated to delivering the right staffing solutions for your business needs. Since our establishment in 2014, we have grown into a trusted partner across multiple industries, offering services such as Customer Service, Technical Support, Data Entry, Email Support, Social Media Management, and various seasonal projects.

Xceed is a global provider of quality, multi-lingual Business Process outsourcing (BPO) services that is engaged in managing extensive outsourcing and leasing agreements with commercial and Key Government Accounts. Xceed is fully owned by Telecom Egypt In 2001 and was founded to serve as the IT arm of Telecom Egypt and started its First call center operations in 2003 by supporting a wide array of “Contact Center services” (Voice & Non-Voice transactions), and “Infrastructure Outsourcing” Services. Driven by great passion towards growth, Xceed adopts the latest technologies, accentuates an immaculate customer experience and promotes sustainable development in order to provide comprehensive and optimized onshore/offshore customer management solutions, additionally extending our Portfolio of services to include “Payroll Management Outsourcing”, “Recruitment Outsourcing” and “Finance & Accounting Outsourcing” Services. Xceed Currently has sites in Egypt, Morrocco, Mauritius, Saudi Arabia and UAE with an operating capacity of more than 10,000 web-enabled multi-channel workstations, 25,000 employees and 8000 remote agents delivering high-quality services across numerous industries in ten( 10 ) different languages (Arabic, English, French, German, Spanish, Italian, Turkish, Russia, Greek and Ukrainian). With much pride in what have achieved Xceed commits to investing in our people, business and innovation to create sustainable value to our stake holders , partners and communities.

HOPLA offers innovative and transformed remote staffing & services solutions, created out of the modern needs of startups and fast-growing companies, managed by seasoned professionals with decades of experience. We provide end-to-end recruitment, human resource management, operational support, activity and productivity monitoring and reporting, remote infrastructure, and overall account management support to help you scale your team globally at cost-effective rates.

We are a bluechip BPO that is privately own by an ex employee of then the largest financial services company in Africa. We extensive knowledge and experience in successfully running a BPO. Most of our clients are listed companies multinationally and we have been in operation for 18yrs with a combined management experience of 80yrs. www.mutualfa.com