Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • Instinctools is a leading AI and digital product engineering company with 25+ years of experience. Their services include AI and Machine Learning development, custom software development, BI and Big Data, IoT, etc. Specializing in end-to-end AI integration, they help businesses harness analytics and automation to drive innovation and efficiency.

    Sectors
    • Engineering Architecture
    • It Services And It Consulting
    • Outsourcing Consultancy
    • See all
    Glassdoor rating

    4.7/5

    • Seat:

      -
    • DA: Domain Authority

      35
    • Revenue:

      15 million
    • Founded:

      2000
    • Locations:

      -
  • At Sirius Support, we make that 20% count—delivering a 4x punch of empathy, expertise, agility, and ROI through elite, AI-optimized human agents. We help organizations worldwide build or modernize support operations that strike the perfect balance between automation and meaningful human interaction. Whether you're launching a new support function or transforming a legacy model, Sirius delivers scalable, outcome-based service through certified agents equipped to thrive in today's AI-centric landscape. Our per-ticket pricing model ensures you only pay for performance—no full-time staffing risk, no wasted spend.

    Sectors
    • Back Office Support
    • Customer Service
    • Inbound Outbound
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      4000000
    • Founded:

      2018
    • Locations:

      -
  • PeoplePartners is an ISO-certified offshoring partner built on proven systems and globally recognised standards. They run on EOS, are Great Place to Work® certified, and were named a Fortune 100 Best Places to Work For in Southeast Asia in 2025, ensuring consistency, security, and a culture that performs. Serving clients across Australia, the US, Canada, and New Zealand, PeoplePartners designs dedicated offshore teams around each business, re-engineering workforce structures to deliver up to 70% cost savings without sacrificing performance or values. Backed by zero upfront costs, no long-term lock-in, and a 90-day replacement guarantee, they give clients the freedom to scale confidently, focus on growth, and build teams that create lasting impact.

    Sectors
    • Full Service Bpo
    Glassdoor rating
    -
    Rank  #2243
    • Seat:

      1-49
    • DA: Domain Authority

      -
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2014
    • Locations:

      2
  • Outsourced is a leading Business Process Outsourcing (BPO) in the Philippines providing premium offshore staffing and remote staff outsourcing to companies worldwide. With over 10 years experience and over 1,000 staff dedicated to over 250 international clients, Outsourced specializes in providing professionals of the highest standards who continue to exceed our client’s expectations We help our clients scale their businesses by delivering custom built dedicated remote teams combined with our ISO certified quality systems and information security, and backed by our award-winning 24/7 service and support. Our state-of-the-art offices are based in Manila, Pampanga and Cebu and we also deliver home-based remote staff located all over the Philippines.

    Sectors
    -
    Glassdoor rating

    4.5/5

    Rank  #143
    • Seat:

      500-999
    • DA: Domain Authority

      33
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2006
    • Locations:

      2
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  • Save up to 70% or more on staffing costs. Are you looking for ways to streamline your operations, reduce overhead expenses, and increase your bottom line without breaking the bank? Look no further than iFIVE Global. We don’t just settle for individuals who will fill a seat. Our priority is to connect you with top-tier professionals who are dedicated to your success and will consistently exceed expectations. Beyond administrative, back-office and business process outsourcing (BPO) support, our expertise lies in creating industry-specific teams. Whether you need intake specialists, IT support, accounting, telehealth support, or sales and marketing experts, iFIVE Global excels in sourcing diverse, essential roles for any organization. In today's business landscape, employers face relentless turnover and escalating labor costs. Win the war for talent with our comprehensive staffing solutions. Let us help you achieve the ambitious KPIs you’ve set for your organization.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    3.5/5

    Rank  #1606
    • Seat:

      1000-4999
    • DA: Domain Authority

      9
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2020
    • Locations:

      2
  • SoluGrowth offers tailored BPO (Business Process Outsourcing), helping organizations streamline their operations. If you're looking to enhance customer service or improve efficiency, our business process outsourcing services deliver cost-effective and scalable results. Take advantage of our expertise in BPO process outsourcing to streamline your operations, reduce overheads, and start growing your bottom line.

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating
    -
    Rank  #1651
    • Seat:

      250-499
    • DA: Domain Authority

      17
    • Revenue:

      -
    • Founded:

      2018
    • Locations:

      2
  • Remote Philippines is renowned as an outsourcing powerhouse based in the Philippines. With an outstanding track record spanning over half a decade, they have consistently excelled in their mission of delivering top-tier Filipino remote professionals to empower small and medium-sized enterprises. Remote Philippines was initially specializing in outsourcing technical Filipino remote staff providing information technology services. However, as the company grew and evolved over time, they recognized the ever-expanding needs of global businesses. In response, Remote Philippines broadened their horizons, extending their outsourcing services to pool non-technical Filipino remote workers. The strategic expansion of Remote Philippines paves its way to seamlessly help businesses around the world in their success by reducing costs, increasing profit margins, and growing sustainably.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    3.1/5

    Rank  #1134
    • Seat:

      50-99
    • DA: Domain Authority

      8
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2018
    • Locations:

      -
  • VirtualStaff.ph is the largest remote team-building platform for businesses worldwide looking to hire independent contractors or full-time employees in the Philippines—without the complexity of traditional outsourcing. With over 1,000,000 vetted professionals, 25,000+ active businesses, and 80,000+ people employed, VirtualStaff.ph makes it easy to scale remote teams while ensuring full compliance. Unlike conventional BPO firms, businesses have the flexibility to set their own salary rates and hiring terms while choosing from a range of affordable compliance and payroll solutions. Our pricing ranges from $29 to $199 per worker per month, depending on the level of compliance and protection needed. Businesses can hire contractors with basic onboarding, opt for compliance protection with up to $1,000,000 in coverage, or use our Employer of Record (EOR) service for full-time employees with benefits, social security, and payroll management. For companies seeking a fully managed solution, our Full-Service Teams option provides a done-for-you approach, handling recruitment, payroll, HR, and compliance, so businesses can focus on growth while we take care of the rest. As of 2025, companies using VirtualStaff.ph collectively save over $2 billion per year in employment and compliance costs. VirtualStaff.ph is more than just a hiring platform—it’s the easiest and most cost-effective way to build a compliant, scalable, and highly skilled remote team in the Philippines.

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating

    5/5

    Rank  #551
    • Seat:

      1-49
    • DA: Domain Authority

      25
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2016
    • Locations:

      2
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  • DME Service Solutions offers a wide range of call center and consulting services. Within a year, DME has implemented 20 different lines of business (and counting) from back office to voice setup supporting both English and Spanish support with 24/7 coverage. This covers from Order fulfillment (Intake Sales and Reorder), Authorization, and Benefit Investigation, to Pharmacy and Prescriber Relations. DME has a well-versed knowledge of healthcare space like Market Access, Revenue Cycle Management, Payor Contract Negotiation, and other complex processes. Our agents are cross-trained to allow our clients to move resources depending on business needs. Our agents have an average of 4-year Healthcare experience before they get hired at DME.

    Sectors
    • Admin Support
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating

    4.4/5

    Rank  #532
    • Seat:

      500-999
    • DA: Domain Authority

      12
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2021
    • Locations:

      -
  • Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating

    2/5

    Rank  #2612
    • Seat:

      50-99
    • DA: Domain Authority

      8
    • Revenue:

      Unknown
    • Founded:

      2019
    • Locations:

      1
  • Outsourcing to the Philippines made easy. Platinum Outsourcing is an ISO9001 certified, award winning, trusted and professional outsourcing provider, helping Australian and US based businesses think outside the box, by providing them with easy access to outsourced teams. Scale your business cost effectively, risk free and without sacrificing the customer experience. Get access to dedicated remote staff based in our world-class facilities here in the Philippines. Our team are all employed full time, compensated above market, and in addition to all government mandated benefits, have access to additional employment benefits such as on target incentives, private health care, regular team building events, formalised annual performance and salary reviews, generous leave entitlements, and more! We are a plug and play co sourcing provider, meaning we provide all physical IT equipment and manage all employment ancillaries. Leaving you to focus on the important stuff. Whether you need a single hire or want to build a remote team, start your journey here and save up to 75% compared to hiring onshore, with no upfront costs or commitment.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    4.5/5

    Rank  #1037
    • Seat:

      50-99
    • DA: Domain Authority

      14
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      -
  • Welcome to Cebu tele-net, a premier Business Process Outsourcing (BPO) provider dedicated to helping businesses succeed through tailored outsourcing solutions. As part of the tele-net Group, headquartered in Tokyo, Japan, Cebu tele-net combines Japanese omotenashi hospitality with the world-renowned warmth of Filipino customer service, ensuring that every customer interaction is seamless, empathetic, and efficient. We have been in the industry for 30+ years. With four strategic locations in the Philippines and a global workforce of 1,200 FTE, we specialize in delivering high-quality services across a range of industries. Our offerings include: Customer Service: Supporting Fintech, Retail, eCommerce, Transportation, and Travel industries with exceptional customer care. Dispatch Services: Providing efficient logistics solutions for Limousine, Taxi, and Logistics companies. Virtual Assistance: Offering administrative support to streamline operations and drive productivity. What sets us apart is our commitment to quality, innovation, and reliability. From our robust infrastructure to our performance-driven teams, we ensure that your business is supported by a partner you can trust. Whether you’re looking to enhance customer experience, improve operational efficiency, or scale your business, Cebu tele-net is here to help you achieve your goals.

    Sectors
    • Customer Service
    • Full Service Bpo
    • Inbound Outbound
    • See all
    Glassdoor rating
    -
    Rank  #2032
    • Seat:

      1-49
    • DA: Domain Authority

      12
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      -
    • Locations:

      1
  • Imperative Business Ventures Limited - Empowering the Future of Digital Operations Company Overview Founded in 2011, Imperative Business Ventures Limited (IBVL) is a privately held, professionally managed enterprise headquartered in Mumbai, India. Anchored by visionary leadership, seasoned industry professionals, and women entrepreneurs, IBVL has grown into a trusted partner for digital transformation and outsourcing solutions across global markets. Vision To become India’s next unicorn by enabling future-ready enterprises, intelligent process automation, and inclusive digital ecosystems. Ownership & Governance • Privately held by founding promoters and select private investors • Board-governed, transparent structure focused on strategic, long-term growth • Commitment to ethical practices, diversity, and innovation-driven leadership Core Capabilities Digital Transformation | BPO & KPO Services | Intelligent Automation | System Integration | Smart Infrastructure IBVL specializes in technology-enabled solutions for BFSI, Telecom, Government, Retail, Healthcare, and Manufacturing sectors, delivering impactful results across: • Customer Lifecycle Management • Back Office & Transaction Processing • AI & RPA-led Automation • IT Hardware Supply & System Integration • Cybersecurity & Digital Infrastructure Flagship Products & Platforms • FinBO+ – End-to-end digital lending platform • DigiBoarding.in – Seamless digital KYC & onboarding • ImperaBOT – Intelligent automation and RPA engine • Custom AI/ML-based Solutions for BFSI, Healthcare, and Government Global Presence & Delivery Capability • 1200+ skilled professionals • Operations across India, UK, Canada, SEA, and the Middle East • Proven track record in Smart Cities, PSU Digitization, and BFSI Transformation Investment Highlights • 14+ years of operational excellence and profitability • Asset-light, scalable business model • Diversified portfolio with strong IP and SaaS offerings • Positioned for global expansion and strategic M&A • High-growth sectors including Digital Public Infrastructure, FinTech, Cyber Assurance, and GovTech Contact 🌐 www.theimperative.in | ✉️ info@theimperative.in

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.3/5

    Rank  #1179
    • Seat:

      100-249
    • DA: Domain Authority

      16
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2011
    • Locations:

      1
  • Talent First is a London-headquartered tech-talent partner that builds high-performing software-development and 24 × 7 × 365 support teams for scale-ups and enterprises. From one critical hire to an entire follow-the-sun squad, we supply pre-vetted engineers, SOC/NOC analysts and tech-support pros drawn from Europe + LATAM. Clients choose us for our cybersecurity DNA, transparent flat pricing and 5-star Clutch reputation. Discover more at talent-first.net.

    Sectors
    • Build Operate Transfer
    • Customer Service
    • Data Analytics And Ai
    • See all
    Glassdoor rating
    -
    Rank  #2714
    • Seat:

      1-49
    • DA: Domain Authority

      6
    • Revenue:

      Unknown
    • Founded:

      2019
    • Locations:

      1
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • Intelassist is a boutique business process outsourcing (BPO) company, founded in 2007. Headquartered in Manila with senior leadership based in both the United States and the Philippines, Intelassist serves as a strategic partner to organizations seeking high-performing, fully integrated offshore teams. We support clients across a range of industries, including architecture, engineering, finance, healthcare, information technology, and customer care by providing skilled professionals who function as dedicated remote employees, aligned with each client’s tools, culture, and operating standards. Our model is intentionally different from traditional outsourcing vendors. Rather than deliver transactional services, we build customized offshore staffing solutions through close collaboration with our clients. Every engagement is designed to meet specific business objectives, maintain continuity of operations, and support long-term growth. Clients retain full control over team structure, schedules, task assignments, and performance goals, while Intelassist manages recruitment, infrastructure, HR, compliance, and day-to-day operational oversight. Our workforce is composed of over 1,000 professionals fluent in English, hold U.S.-accredited college degrees, and are fully vetted through background checks and role-specific assessments. With an average tenure of over five years, our team members offer both stability and institutional knowledge. This consistency, combined with a rigorous onboarding and training framework, allows Intelassist to deliver immediate value while minimizing the disruption typically associated with scaling remote operations. Our pricing model reflects the caliber of talent and operational maturity we provide—not simply the lowest possible cost. We prioritize long-term retention, performance alignment, and measurable outcomes that support strategic business goals. For companies seeking a remote staffing partner that understands the importance of quality, trust, and continuity, Intelassist offers a proven, people-first approach backed by nearly two decades of operational excellence.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    4.6/5

    Rank  #801
    • Seat:

      250-499
    • DA: Domain Authority

      8
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2008
    • Locations:

      1
  • To introduce Gloov on a platform like Outsource Accelerator, you need to speak the language of a Managed BPO. Clients there are looking for operational efficiency and cost savings, but they fear the lack of control. Your introduction should focus on your US-Managed oversight and your Staffing-First execution. The Introduction (The Gloov Pitch) Headline: High-Level Finance Strategy Meets Managed Nearshore Execution Gloov is not a traditional staffing agency or a hands-off consultancy; we are a US-Managed BPO that bridges the gap between executive strategy and daily financial operations. Headquartered in Jersey City, we provide growing SMEs with a unified finance department that scales with them. We operate on a unique dual-path model: Fractional CFO Leadership: We provide the high-level roadmap—cash flow forecasting, margin optimization, and capital support. Managed Staffing Outsourcing: We handle the entire staffing aspect of your back-office. We source, vet, and manage high-performing nearshore talent—including bookkeepers, accounts payable/receivable specialists, and controllers—who function as a seamless extension of your team. Why Gloov? Local Accountability: Every engagement is managed by our US leadership, ensuring cultural alignment, real-time communication, and US legal security. Operational Excellence: We don't just find talent; we manage the results. We take the burden of hiring and daily oversight off the founder's plate. Radical Transparency: We integrate into your Slack/Teams and provide deep-dive reporting to ensure you are never out of the loop. At Gloov, we handle the how so you can focus on the why.

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      $100k - $500k
    • Founded:

      2025
    • Locations:

      -
  • At Spare Global, we're redefining how businesses scale and thrive by connecting them with exceptional talent from the Philippines. As a leader in global staffing solutions, we blend expert knowledge with a passion for innovation to help our partners achieve unprecedented growth. With a commitment to integrity and collaboration, we ensure every client experiences seamless service and outstanding results. Get Back to Growing Your Business Overcome staffing challenges and cut costs with Spare Global. We connect you with exceptional Filipino talent, letting you focus on growing your business and achieving your goals. Unlock Your Business Potential with Spare Global By connecting you with skilled Filipino professionals, we help reduce costs and eliminate staffing headaches. Focus on what truly matters—scaling your business and reaching new heights. Discover how our tailored solutions can transform your operations today.

    Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • Since 1998, Itransition has served over 800 clients from dozens of business verticals. They are SMBs, enterprises and startups that rely on us as their trusted technology partner with specialized knowledge and skills in their particular domains.

    Sectors
    -
    Glassdoor rating

    4/5

    Rank  #59
    • Seat:

      1000-4999
    • DA: Domain Authority

      47
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      1998
    • Locations:

      6
  • Welcome to Safe Link Solutions! At Safe Link Solutions, we are dedicated to helping businesses achieve their goals through tailored outsourcing solutions. As a boutique BPO founded by experienced professionals, we specialize in delivering high-quality services across a wide range of industries. Our expertise spans customer support, back-office operations, digital marketing, and virtually any task that can be accomplished in front of a computer. Whether you’re a growing business looking to optimize operations or a large enterprise aiming to scale efficiently, our team is committed to delivering exceptional results. What sets us apart is our focus on flexibility, transparency, and a personalized approach to every client’s needs. We collaborate closely to ensure our solutions align perfectly with your objectives, enabling you to save time, reduce costs, and focus on what matters most—growing your business. Let Safe Link Solutions be your trusted partner in achieving sustainable success.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2019
    • Locations:

      -
  • With Workforce Africa, you no longer need to navigate complex regulations or establish legal entities in every country you want to operate in. Our EOR Africa and PEO Africa services allow you to engage talent legally, quickly, and cost-effectively, without setting up a local company. We offer deep insight into the local nuances of over 40 African markets. Our ability to blend this understanding with a broad network of qualified talent means we’re ideally positioned to support your African growth strategy—whether through payroll outsourcing in Africa, HR outsourcing, or broader BPO Africa services. Backed by over 20 years of experience, our tailored approach enables us to: 1. Kickstart and support your African operations 2. Simplify complex payroll services in Africa and benefits administration 3. Navigate compliance and employment laws effortlessly 4. Provide strategic workforce solutions for those offshoring to Africa

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #1753
    • Seat:

      100-249
    • DA: Domain Authority

      17
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2004
    • Locations:

      1
  • We think PANDR should be the dictionary term for where great people, processes and technology meet in the middle. Too long has outsourcing and offshoring been associated with bland and boring companies. We bring a new vision to our space. One that is progressive and reflects the conditions needed in a modern-day workforce to produce the happiest and most effective employees (our A-team players!) for our clients. That’s the PANDR difference, and we will never compromise this for profits.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    3.9/5

    Rank  #1180
    • Seat:

      100-249
    • DA: Domain Authority

      9
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2015
    • Locations:

      1
  • We’re your strategic partner in business growth. We blend process excellence, deep industry expertise, and digital innovation to deliver smarter, scalable outsourcing solutions that drive measurable results. Our model is human-first, tech-enabled, and performance-driven, designed to elevate service quality at every operational touchpoint.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating

    4.6/5

    Rank  #1961
    • Seat:

      1-49
    • DA: Domain Authority

      8
    • Revenue:

      Unknown
    • Founded:

      2021
    • Locations:

      2
  • We are an employer of record in the countries we work in/from. Fully remote staff.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2656
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2024
    • Locations:

      1
  • We are a bluechip BPO that is privately own by an ex employee of then the largest financial services company in Africa. We extensive knowledge and experience in successfully running a BPO. Most of our clients are listed companies multinationally and we have been in operation for 18yrs with a combined management experience of 80yrs. www.mutualfa.com

    Sectors
    • Admin Support
    • Back Office Support
    • Build Operate Transfer
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      $4 000 000
    • Founded:

      -
    • Locations:

      -
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