Outsourcing directory
The world's most complete directory of global Business Process Outsourcing firms.
We found 4,650 companies
Report a problemGlobal Outsourcing Firm (BPO) Index
The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.
Talent Solutions is a premier provider of Nearshore and Offshore BPO Services, helping companies scale efficiently by outsourcing key business functions to top-tier talent across Latin America. With over 15 years of experience, we empower organizations to optimize operations and reduce costs through smart, flexible workforce solutions. Our core BPO services include: - Executive Virtual Assistants - Customer Service Executives - Administrative Assistants - Bookkeepers & Accountants - And many other roles tailored to your business needs In addition to our BPO expertise, we also offer Human Resources Consulting Services to support organizational growth and talent strategy. Our HR solutions include: 1. Recruitment and Selection: Executive, mid-level, and operational roles 2. Workplace Climate Surveys: Insights to improve company culture 3. Personnel Assessments: Psychometric and personality testing for in-house promotions, competencies assessments, etc. 4. Payroll Management (Fixed Fee). Whether you're looking to build an offshore team or improve internal HR processes, Talent Solutions is your strategic partner for growth.
Sectors- Admin Support
- Animation Multimedia
- Back Office Support See all
Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
50000Founded:
2024Locations:
-
HeyDelegate is a premium remote staffing solution that connects businesses with top-tier, experienced professionals in Kenya. We provide flexible, high-quality support across multiple business functions, including marketing, bookkeeping, administrative support, IT, e-commerce, customer service, and CRM management. Our team members all hold bachelor’s degrees, have at least 4 years of experience, and are compensated at nearly double the local market rate—ensuring that you get skilled, reliable, and motivated professionals dedicated to your business success. Unlike traditional outsourcing firms, we manage everything—from hiring and training to ongoing feedback and performance oversight—so you can focus on growing your business while we handle the rest. What Makes HeyDelegate Different? HeyDelegate offers businesses a smarter way to scale with skilled remote professionals who provide expert support at a fraction of the cost of in-house hires. What sets us apart? Top-Tier Talent – All our professionals hold a bachelor’s degree and have a minimum of 4 years of experience in their field. Fully Managed Teams – We don’t just match you with talent and leave. We handle onboarding, training, and continuous performance management to ensure success. Flexible & Scalable Support – Need to replace a team member? Add more support? We provide 2 to 4 pre-vetted candidates to choose from, ensuring the perfect fit. Ethical & Competitive Pay – We attract and retain the best talent by paying nearly double the local market rate, leading to higher quality work and low turnover. A Personalized Approach – Our Kenya-based management team personally oversees hiring, training, and performance, ensuring seamless integration with your business. How HeyDelegate Outshines the Competition Hiring a remote team shouldn’t be a gamble. With HeyDelegate, you get a strategic, hands-on approach that guarantees long-term success. Pre-Vetted Experts – Unlike freelance platforms, we provide carefully screened professionals who are ready to perform from day one. Tailored Matching Process – You don’t get just any team member; we match you with 2 to 4 top candidates based on your unique business needs. Managed Success – We handle training, performance tracking, and ongoing support so your remote team integrates smoothly. Reliability & Stability – Because we invest in our people, our turnover rate is exceptionally low, meaning you get consistent, reliable support over time. HeyDelegate’s Leadership & Management Structure HeyDelegate is founded and led by Naomi Munyasya, supported by a Kenya-based management team that plays an active role in: Recruiting and vetting top professionals Managing onboarding and training Ensuring performance through regular check-ins and feedback Providing a seamless client experience Our close-knit, hands-on approach ensures that every remote team member is not just skilled but also aligned with your business culture and goals.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating-Rank #2497Seat:
1-49DA: Domain Authority
3Revenue:
$1 mil. - $5 mil.Founded:
2019Locations:
1
SoluGrowth offers tailored BPO (Business Process Outsourcing), helping organizations streamline their operations. If you're looking to enhance customer service or improve efficiency, our business process outsourcing services deliver cost-effective and scalable results. Take advantage of our expertise in BPO process outsourcing to streamline your operations, reduce overheads, and start growing your bottom line.
Sectors- Admin Support
- Back Office Support
- Business Compliance See all
Glassdoor rating-Rank #1651Seat:
250-499DA: Domain Authority
17Revenue:
-Founded:
2018Locations:
2
Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach. We specialize in campaigns that require Inbound and Outbound Call Platforms - online interactions that include Live Chat, Email, Social Media Response Management and analytics, and support for User Generated Marketing Programs. Using our integrated CRM/Web analytics systems, we are positioned to caputure and report on volumes of customer interactions. Ansafone delivers Answering Services for small to medium sized companies and tailored contact center solution for government, larger companies, and the Fortune 1000.
Sectors-Glassdoor rating2.9/5
Rank #203Seat:
500-999DA: Domain Authority
29Revenue:
$100 mil. - $250 mil.Founded:
1970Locations:
6
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Pentwater Connect delivers a full range of BPO services to clients across North America, Europe, Asia and Australia. While we offer all standard outsourcing solutions, our true edge lies in advanced digital marketing to boost your company growth. What sets high-growth companies apart from the rest? We believe it’s data—and how you use it. At Pentwater Connect, we don’t just offer support—we help you scale. We deliver exceptional customer experiences We reduce your labor costs by up to 80% We empower your team to focus on growth and innovation We enhance your digital marketing performance through real-time market insights With our BPO and digital marketing solutions, you improve customer retention, increase ROI, and stay ahead of your competitors. Let us handle the operations. You focus on growing your business.
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating-Rank #1748Seat:
1-49DA: Domain Authority
13Revenue:
$5 mil. - $10 mil.Founded:
2009Locations:
5
Skylab CX pioneers AI-powered contact center solutions that enhance customer experience, boost efficiency, and deliver real results. Their mission is to bridge human connection with intelligent technology, creating meaningful interactions that drive value. With a vision to lead the future of customer engagement, Skylab CX aims to set the global standard for innovative, scalable, and human-centered AI contact centers.
Sectors-Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
-Founded:
-Locations:
-
At Hugo, we build world-class teams to help you scale faster and smarter. We are the largest specialty provider of customer support, technical support, data and AI, moderation, community management, and ML solutions. Whether you are a startup, large e-commerce brand, fintech app, SaaS platform, or digital-native brand looking to scale, we provide the fast, flexible support you need. Hugo operates 365/24/7, offering multilingual support in 60+ languages and across 5 continents. We offer omnichannel support - email, phone, chatbot, live chat, SMS, social media, and in-app messaging - to meet your customers where they are. Hugo agents are trained STEM professionals with industry-specific experience. Best of all, we've mastered your tool stack, so we're ready to work from day one. Hugo places strong emphasis on data security and compliance to ensure we safely serve your clients. We are ISO 27001, HITRUST, and SOC 2 certified, and HIPAA and GDPR compliant. Hugo builds and manages high-performance teams in as little as 2 weeks to enable you to lower support costs without compromising your customer experience. Wherever you need coverage, we build the right team to help you win. Hugo offers a wide range of services, including: •Customer support outsourcing •Technical support outsourcing •Content moderation •Community management •Call center support •Generative AI outsourcing •Back office support •E-commerce support outsourcing •Lead generation/ sales support services •AI & ML model services •Data processing •Bookkeeping outsourcing •Invoicing & billing support •Helpdesk support
Sectors- Admin Support
- Back Office Support
- Business Compliance See all
Glassdoor rating4.4/5
Rank #986Seat:
1000-4999DA: Domain Authority
17Revenue:
$10 mil. - $20 milFounded:
2017Locations:
5
We provide every aspect of virtual employee management, recruiting, and human resource functions to help you start, scale, and run your remote team.
Sectors- Admin Support
- Animation Multimedia
- Customer Service See all
Glassdoor rating4.8/5
Rank #628Seat:
250-499DA: Domain Authority
23Revenue:
$10 mil. - $25 mil.Founded:
2014Locations:
1
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Ascent Business Solutions is a trusted partner in business process outsourcing and digital transformation, offering comprehensive services across finance and accounting, supply chain, human resources, anti-money laundering (AML), customer service, and digital marketing. With a global footprint across eight countries and a skilled workforce of over 700 professionals, Ascent enables clients to achieve operational excellence through the use of artificial intelligence (AI), advanced analytics, and intelligent automation. Our solutions are designed to streamline complex processes, enhance compliance, and improve decision-making in real time. Originally developed under Accenture's leadership over a decade, Ascent became an independent entity in March 2024, continuing its legacy of high-performance delivery and innovation.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating5.0/5
Seat:
-DA: Domain Authority
8Revenue:
$ 4.5MFounded:
2024Locations:
-
Sagan Passport is the Costco of Global Talent recruitment. Sagan sources international talent from LATAM, Asia, Africa, MENA, Eastern Europe, and beyond. Sagan also offers a membership community tailored for top-tier executives, entrepreneurs, and business leaders. The community has weekly webinars, office hours, SOPs, playbooks and an active community. All these resources are designed around levelling up your team at the new art and science of remote talent management. This platform is intricately designed to equip professionals with the tools and expertise necessary to propel their businesses forward in a competitive market landscape.
Sectors- Full Service Bpo
Glassdoor rating-Rank #2584Seat:
1-49DA: Domain Authority
18Revenue:
UnknownFounded:
2023Locations:
1
Since 1998, Itransition has served over 800 clients from dozens of business verticals. They are SMBs, enterprises and startups that rely on us as their trusted technology partner with specialized knowledge and skills in their particular domains.
Sectors-Glassdoor rating4/5
Rank #59Seat:
1000-4999DA: Domain Authority
47Revenue:
$500 mil. - $1 bil.Founded:
1998Locations:
6
Acquire Intelligence is an award-winning, global business outsourcer with 9,500+ staff and 17 years’ experience in delivering deliver intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. They have delivery capability in Melbourne, Manila and Santa Domingo and are the largest Australian owned outsourcer to the Philippines. Their offices in Melbourne, Sydney, Dallas and Manila have onshore Project and Client Relationship Managers that work closely with clients to ensure a successful outsourcing transition. They collaborate closely with clients to understand their business enough to ensure the ongoing success of the program. Acquire is an entrepreneurial business that is highly experienced in working with their partners to solve real-life problems quickly. A genuine partnership approach is at the heart of what they do. Their teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business”. They are recognized by clients as being Safe – Flexible – Innovative In addition to their Class A physical delivery locations, a comprehensive Work-from-Home environment operates across various countries. Their capability also includes back office processing automation and AI services. Acquire Intelligence is a consistent leader in IAOP’s Global Outsourcing 100 list, winner for Best People Strategy & Culture at the Contact Centre Week Excellence Awards and Silver Stevie Winner for Company of the Year at the International Business Awards.
Sectors-Glassdoor rating3.3/5
Rank #69Seat:
5000-9999DA: Domain Authority
31Revenue:
$1 bil. - $5 bil.Founded:
2005Locations:
27
VirtualStaff.ph is the largest remote team-building platform for businesses worldwide looking to hire independent contractors or full-time employees in the Philippines—without the complexity of traditional outsourcing. With over 1,000,000 vetted professionals, 25,000+ active businesses, and 80,000+ people employed, VirtualStaff.ph makes it easy to scale remote teams while ensuring full compliance. Unlike conventional BPO firms, businesses have the flexibility to set their own salary rates and hiring terms while choosing from a range of affordable compliance and payroll solutions. Our pricing ranges from $29 to $199 per worker per month, depending on the level of compliance and protection needed. Businesses can hire contractors with basic onboarding, opt for compliance protection with up to $1,000,000 in coverage, or use our Employer of Record (EOR) service for full-time employees with benefits, social security, and payroll management. For companies seeking a fully managed solution, our Full-Service Teams option provides a done-for-you approach, handling recruitment, payroll, HR, and compliance, so businesses can focus on growth while we take care of the rest. As of 2025, companies using VirtualStaff.ph collectively save over $2 billion per year in employment and compliance costs. VirtualStaff.ph is more than just a hiring platform—it’s the easiest and most cost-effective way to build a compliant, scalable, and highly skilled remote team in the Philippines.
Sectors- Admin Support
- Back Office Support
- Business Compliance See all
Glassdoor rating5/5
Rank #551Seat:
1-49DA: Domain Authority
25Revenue:
$1 mil. - $5 mil.Founded:
2016Locations:
2
Since 2008, Select VoiceCom has delivered cost-effective, performance-driven contact center solutions for businesses in the USA, UK, CA, AU, and beyond. We offer 1,500 certified, premise-based, secure workstations in the Philippines. Our college-educated agents excel in IB, OB, B2B, and B2C programs, delivering quality results across various industries and business sizes. Contact us to learn more, and we will happily provide a custom-designed proposal for your consideration at no charge or obligation. Services We Offer We support your business at every stage with services like: · Inbound · Outbound · Back-Office Support · AI Solutions Industry Experience Our team has experience working with clients in: · Healthcare · Retail and E-Commerce · Marketing · Telecommunications · IT · Legal · Energy and Utilities · Media and Communications · Insurance · Education · Financial Services · Real Estate · Hospitality · Automotive · Publishing & Catalog · Consumer Goods & Manufacturing
Sectors- Customer Service
- Finance Accounting
- Full Service Bpo See all
Glassdoor rating3.7/5
Rank #1195Seat:
500-999DA: Domain Authority
25Revenue:
$10 mil. - $25 mil.Founded:
2011Locations:
1
Formed in 2005, Six Eleven Global Teleservices is a pioneer in the BPO industry, proudly considered as one of the first Filipino-owned solution-oriented contact center designed to provide quality services in sales, marketing, and customer support. With over 3000 competent employees, all strategically placed within the well-developed techno hubs in the Southern Philippines, Davao City, and General Santos City, we are a BPO company built ready to handle dynamic clients around the globe. Six Eleven delivers excellent inbound and outbound services and takes pride in the ability to achieve focused scalability, house an elite team of specialists attaining expert management on all scales, and flexible staff to provide tailor-fit operations for your business, without hurting your budget while maximizing efficiency. We make sure your vision is done right. Six Eleven provides quality service the first time, every time.
Sectors- Admin Support
- Agency Contract Partner
- Customer Service See all
Glassdoor rating3.9/5
Rank #390Seat:
500-999DA: Domain Authority
23Revenue:
$25 mil. - $50 mil.Founded:
2006Locations:
3
Affirm Data is a premium outsourcing provider servicing the Banking, Mortgage Lending, Real Estate, Asset Management and Fintech sectors. We focus on helping our clients grow their businesses by offering customized workforce solutions. Affirm Data provides experienced, top-quality staff; data security, and trusted employment screening of all employees so you can build your business with confidence.
Sectors- Full Service Bpo
Glassdoor rating4.5/5
Rank #558Seat:
500-999DA: Domain Authority
16Revenue:
$25 mil. - $50 mil.Founded:
2020Locations:
2
Thailand. Home to talented developers and cost-effective staffing solutions. 💰 2-5 times lower annual salary rates 👩🏽💻 Over 600,000 skilled IT specialists 🔐 A high priority on data privacy and security 📈 Easy to access the region’s various growing markets and industries
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating3.4/5
Rank #2577Seat:
1-49DA: Domain Authority
6Revenue:
UnknownFounded:
2010Locations:
1
WorkStaff360 specializes in providing high-quality Executive and General Virtual Assistants at competitive rates. Our Executive Assistants, priced at $480/week, can handle C-suite level responsibilities and provide strategic support to business leaders. We also offer General Virtual Assistants at $299/week, perfect for handling administrative tasks, freeing up valuable time for businesses to focus on growth. We differentiate ourselves by offering free access to Olasales CRM and a free productivity monitoring tool, ensuring our clients can track the performance of their assistants in real-time. Our team conducts regular check-ins with clients, and each client is assigned a Dedicated Success Manager to ensure continuous success and satisfaction.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating5/5
Rank #1519Seat:
1-49DA: Domain Authority
16Revenue:
UnknownFounded:
2020Locations:
1
Satellite Office provides premium offshoring services to help businesses grow through significant cost savings coupled with operational improvements. We have a proven track record of assisting businesses to leverage the benefits of offshoring by building them a dedicated, highly skilled, and cost-efficient offshore team in the Philippines. At Satellite Office, we aim to transform the way the world does business and help our people grow to their highest potential by providing and creating world-class offshoring solutions. We are more than a offshore staffing provider – We aim to forge strong client partnerships, have a deep and intimate understanding of our clients’ operations, and design an outsourcing strategy that addresses specific business requirements. We are highly consultative, quick to respond to our client’s changing needs at every stage of their offshoring journey.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating4.1/5
Rank #590Seat:
1-49DA: Domain Authority
17Revenue:
$1 mil. - $5 mil.Founded:
-Locations:
-
Xenia Tech is a British-led technology services company headquartered in Vietnam that provides premium hybrid outsourcing solutions. Founded in 2017, we have strategically built a world-class tech operation in Vietnam, ensuring deep expertise in scaling, recruitment, and delivery—positioning us as a trusted development partner for global agencies.
Sectors- Data Analytics And Ai
- It Services And It Consulting
- Software Application Development
Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
-Founded:
-Locations:
-
At H Connect International, we redefine outsourcing by offering a curated partnership model that goes beyond simply tailored solutions. With a focus on quality relationships, continuous value-add, innovation, and best-in-class talent, we build a long-term road map toward achieving our client’s goals. From end-to-end finance and accounting, digital consultancy, digital marketing, to industry-specific BPO solutions, our dedicated team ensures seamless integration and maximum productivity. Experience the difference with H Connect International, your trusted partner in outsourcing excellence.
Sectors- Admin Support
- Business Compliance
- Customer Service See all
Glassdoor rating3.7/5
Rank #1187Seat:
50-99DA: Domain Authority
17Revenue:
-Founded:
1989Locations:
4
Creating outstanding, reliable, and cost-effective contact center experiences, driven by industry-leading insights supplied by our sister company, Connect iQ, we deliver completely unique solutions. Whether your goal is class-leading customer service, exceptional customer retention, or the acquisition of new customers through a sales campaign, we seamlessly blend cutting-edge technology with authentic human interactions to deliver your ambitions. We believe our proposition is unique. Our focus is performance excellence, we ensure that every customer interaction is meaningful, making each customer feel valued and significant. With us, you gain more than a BPO provider; you gain a flexible and experienced partner, agile at adapting to client needs.
Sectors- Admin Support
- Back Office Support
- Build Operate Transfer See all
Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
-Founded:
2025Locations:
-
At Remote Latinos, we connect businesses with top-tier remote talent from Latin America. Our focus is on efficiency, affordability, and excellence—helping companies reduce hiring costs by up to 80% while maintaining high performance and quality. With a vast network of pre-vetted professionals, we specialize in providing: - Sales & Lead Generation Experts - Customer Service & Virtual Assistants - Marketing, SEO, & Social Media Specialists - Software Development & IT Professionals We take pride in our fast-matching system, which allows businesses to find their ideal candidate within 48 hours, ensuring a seamless hiring experience. Remote Latinos is the go-to platform for businesses looking to hire high-quality remote talent from Latin America. Our mission is to help companies scale affordably while giving them access to an elite talent pool of highly skilled professionals. ✔️ Pre-Vetted Candidates: Every professional is screened and interviewed to ensure top-tier skills. ✔️ Fast Hiring Process: Get matched with top candidates in under 48 hours. ✔️ Cost-Effective: Hire at a fraction of U.S. hiring costs without compromising quality. ✔️ Premium Customer Support: Our team ensures a seamless hiring experience from start to finish. With Remote Latinos, you get the best global talent, reduced overhead, and a workforce that aligns with your business culture.
Sectors- Back Office Support
- Customer Service
- Digital Content Marketing See all
Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
1MFounded:
2022Locations:
-
Paragon Outsourcing is a fully managed offshore staffing solutions company delivering world-class standards and unparalleled flexibility and transparency. We are greatly committed to delivering high-quality business solutions and fully managed staffing services to clients across a diverse range of industries. The company is situated in Paragon Building at Clark Freeport Zone in Pampanga. Being one of the main economic zones outside Manila, it has become a seat for BPO companies in Luzon next to NCR. The building, meanwhile, is accessible to several restaurants and leisure centers, making it an ideal place for work and recreation. Paragon Building, 2F, 2 Mon Tang Ave., Clark Freeport, Zone, 2009 Pampanga
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating4.3/5
Rank #1004Seat:
250-499DA: Domain Authority
10Revenue:
$25 mil. - $50 mil.Founded:
2017Locations:
1
Outposter is a leading global outsourcing company, headquartered in Brisbane, Australia, with offices in the Philippines, Singapore and India. We provide staffing solutions to both large and small companies, short or long term projects. Outsourcing can be a gamble and we remove the risk by providing highly skilled staff, trained and vetted by us so we stand by the quality of their work. Our staff can provide customer support, direct marketing, social media marketing, graphic design, and more.
Sectors-Glassdoor rating4.5/5
Rank #1141Seat:
50-99DA: Domain Authority
6Revenue:
$5 mil. - $10 mil.Founded:
2018Locations:
-
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- 3
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