Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • Xceed is a global provider of quality, multi-lingual Business Process outsourcing (BPO) services that is engaged in managing extensive outsourcing and leasing agreements with commercial and Key Government Accounts. Xceed is fully owned by Telecom Egypt In 2001 and was founded to serve as the IT arm of Telecom Egypt and started its First call center operations in 2003 by supporting a wide array of “Contact Center services” (Voice & Non-Voice transactions), and “Infrastructure Outsourcing” Services. Driven by great passion towards growth, Xceed adopts the latest technologies, accentuates an immaculate customer experience and promotes sustainable development in order to provide comprehensive and optimized onshore/offshore customer management solutions, additionally extending our Portfolio of services to include “Payroll Management Outsourcing”, “Recruitment Outsourcing” and “Finance & Accounting Outsourcing” Services. Xceed Currently has sites in Egypt, Morrocco, Mauritius, Saudi Arabia and UAE with an operating capacity of more than 10,000 web-enabled multi-channel workstations, 25,000 employees and 8000 remote agents delivering high-quality services across numerous industries in ten( 10 ) different languages (Arabic, English, French, German, Spanish, Italian, Turkish, Russia, Greek and Ukrainian). With much pride in what have achieved Xceed commits to investing in our people, business and innovation to create sustainable value to our stake holders , partners and communities.

    Sectors
    • Admin Support
    • Back Office Support
    • Build Operate Transfer
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    Glassdoor rating

    3.3/5

    Rank  #144
    • Seat:

      250-499
    • DA: Domain Authority

      32
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      2001
    • Locations:

      4
  • Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2023
    • Locations:

      -
  • VIZX Global Solutions is a premier provider of Business Process Outsourcing (BPO) services. Our specialization lies in providing RPO services, Back-Office Solutions, CX and Call Center support. With our presence in Los Angeles, CA, and Nairobi, Kenya, we are strategically positioned to support your organization’s needs on an international scale. With over 7 years dedicated to BPO services, VIZX Global Solutions has strong track record of delivering exceptional results. Our journey began in 2017 with the launch of VIZX International in Nairobi, Kenya, starting with a capacity of 100+ seats and five U.S.-based clients. Despite challenges, including the Covid-19 pandemic, we expanded our services and adapted to the evolving needs of different industries. In 2022, we moved our Nairobi office the iconic Britam Towers, expanding our capacity to 400 seats with scalability up to 600+ seats. Today, VIZX Global Solutions boasts a diverse portfolio, servicing companies with combined annual revenues exceeding $1 billion. We are confident that our extensive experience and proven capabilities make us the ideal partner to streamline your operations and enhance your recruitment strategies. We look forward to the opportunity to discuss how VIZX Global Solutions can contribute to your organization’s success.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    5/5

    Rank  #1924
    • Seat:

      1-49
    • DA: Domain Authority

      9
    • Revenue:

      Unknown
    • Founded:

      2017
    • Locations:

      1
  • EffectiveSoft helps businesses achieve their goals with impactful digital solutions. With development centers in Europe and LATAM, we are time-zone flexible and offer our clients the benefits of both offshore and nearshore development, including close collaboration, maximum productivity, and agile operations. Our team’s expertise lies in custom software development, AI integration, and cloud implementation. EffectiveSoft’s main domain focuses are fintech and healthcare. Recently, the company was listed among key players in the Online Trading Platform Market. Fueled by courage and curiosity, we go beyond providing services. We dive deep into your business to uncover real needs and tackle key challenges, combining human insights with technology. Our solutions fuel your business to disrupt industries and revolutionize the end-user experience. Our clients have been recognized with Best Mobile App Awards, included in the Most Innovative Companies list, and more.

    Sectors
    • Build Operate Transfer
    • Data Analytics And Ai
    • It Services And It Consulting
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      $10M – $50M
    • Founded:

      -
    • Locations:

      -
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  • Pentwater Connect delivers a full range of BPO services to clients across North America, Europe, Asia and Australia. While we offer all standard outsourcing solutions, our true edge lies in advanced digital marketing to boost your company growth. What sets high-growth companies apart from the rest? We believe it’s data—and how you use it. At Pentwater Connect, we don’t just offer support—we help you scale. We deliver exceptional customer experiences We reduce your labor costs by up to 80% We empower your team to focus on growth and innovation We enhance your digital marketing performance through real-time market insights With our BPO and digital marketing solutions, you improve customer retention, increase ROI, and stay ahead of your competitors. Let us handle the operations. You focus on growing your business.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating
    -
    Rank  #1748
    • Seat:

      1-49
    • DA: Domain Authority

      13
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2009
    • Locations:

      5
  • At Remote Latinos, we connect businesses with top-tier remote talent from Latin America. Our focus is on efficiency, affordability, and excellence—helping companies reduce hiring costs by up to 80% while maintaining high performance and quality. With a vast network of pre-vetted professionals, we specialize in providing: - Sales & Lead Generation Experts - Customer Service & Virtual Assistants - Marketing, SEO, & Social Media Specialists - Software Development & IT Professionals We take pride in our fast-matching system, which allows businesses to find their ideal candidate within 48 hours, ensuring a seamless hiring experience. Remote Latinos is the go-to platform for businesses looking to hire high-quality remote talent from Latin America. Our mission is to help companies scale affordably while giving them access to an elite talent pool of highly skilled professionals. ✔️ Pre-Vetted Candidates: Every professional is screened and interviewed to ensure top-tier skills. ✔️ Fast Hiring Process: Get matched with top candidates in under 48 hours. ✔️ Cost-Effective: Hire at a fraction of U.S. hiring costs without compromising quality. ✔️ Premium Customer Support: Our team ensures a seamless hiring experience from start to finish. With Remote Latinos, you get the best global talent, reduced overhead, and a workforce that aligns with your business culture.

    Sectors
    • Back Office Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      1M
    • Founded:

      2022
    • Locations:

      -
  • STAFFVIRTUAL is a global provider of outsourcing solutions, dedicated to helping businesses scale efficiently and cost-effectively. Established over 16 years ago, STAFFVIRTUAL has built a solid reputation for excellence, innovation, and client-centric services, with headquarters in Florida and additional offices strategically located in the Philippines, Uzbekistan, and Japan. The company has significantly grown, currently employing over 600 highly‑skilled professionals who serve diverse industries worldwide, including clients from the United States, Canada, the UK, Central Europe, Singapore, Uzbekistan, and Japan. Notable partnerships include companies like Uber, Tanium, and Flex Technology, highlighting STAFFVIRTUAL’s ability to deliver for enterprise‑level clients.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    4.7/5

    Rank  #218
    • Seat:

      500-999
    • DA: Domain Authority

      31
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2009
    • Locations:

      4
  • Remotify is an Employer of Record solution that enables freedom, security and flexibility, because we want to make remote outsourcing simply excellent and sustainable for all. Remotify is a scalable, cost-effective remote hiring solution for founders and small to medium businesses globally.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    4.7/5

    Rank  #780
    • Seat:

      100-249
    • DA: Domain Authority

      23
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2021
    • Locations:

      1
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  • Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2023
    • Locations:

      -
  • We’re your strategic partner in business growth. We blend process excellence, deep industry expertise, and digital innovation to deliver smarter, scalable outsourcing solutions that drive measurable results. Our model is human-first, tech-enabled, and performance-driven, designed to elevate service quality at every operational touchpoint.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating

    4.6/5

    Rank  #1961
    • Seat:

      1-49
    • DA: Domain Authority

      8
    • Revenue:

      Unknown
    • Founded:

      2021
    • Locations:

      2
  • Virtual Latinos is the first platform focused on connecting entrepreneurs, teams and agencies from the US, Canada and the world with virtual assistants and virtual professionals from Latin America. With clients in the United States, Canada, and others across the globe. Virtual Latinos provides time management solutions that help clients focus on business growth. The team at Virtual Latinos is built by highly professional college graduates who are skilled in administration, sales, marketing, bookkeeping, and a variety of other services. Each client is paired with a bilingual professional prepared to deliver quality solutions.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    3.9/5

    Rank  #735
    • Seat:

      1-49
    • DA: Domain Authority

      31
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2018
    • Locations:

      1
  • Outsourced is a premium ISO certified offshore staffing company providing the top 5% of talent globally to international companies.We provide the top 5% of talent from the Philippines, India, Malaysia, Argentina, Colombia, and Vietnam, who are 100% dedicated full-time to your business and consistently exceed expectations. Whether you need remote home-based or office-based staffing, we offer flexible offshore solutions.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating

    4.4/5

    Rank  #643
    • Seat:

      500-999
    • DA: Domain Authority

      16
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2012
    • Locations:

      2
  • HGS OSS prides itself in providing a world-class offshore team for medium and large businesses, whether public or private. They aim to take businesses to the next level when it comes to acquiring talents in digital marketing, accounting, customer service, web development, and virtual assistance. HGS OSS office The company has two offices in Manila, both located in business districts. Twenty-Four Seven McKinley Building, located in Bonifacio Global City, lies a few minutes away from Market Market and SM Aura. adding to its convenience, it is also surrounded by residential buildings such as Serendra, venues such as BGC Arts Center and Maybank Performing Arts Theater, high-end restaurants, and banks. Meanwhile, Robinsons Summit Center, its Makati Office, is just right across Ayala Triangle Gardens. its location is known for its convenience with nearby office and residential buildings, recreational spaces, and public transportation. It is accessible by buses traversing EDSA and going PITX. HGS OSS address Brisbane Ground Floor, 108 Wickham Street, Fortitude Valley 4006, PO Box 159 Fortitude Valley Qld 4006 Sydney Level 24, Three International Towers, 300 Barangaroo Avenue, Sydney, NSW 2000, Australia Bonifacio Global City 27th Floor, Twenty-Four Seven McKinley Building, 7th Ave. Corner 24th Street, Bonifacio Global City, Taguig, 1634 Metro Manila, Philippines Makati 31st Floor, Robinsons Summit Center, 6783 Ayala Avenue, Makati, 1200 Metro Manila, Philippines New York The Seagram Building, 375 Park Avenue, Suite 2607, New York City NY 10152 U.S.A.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating

    3/5

    Rank  #642
    • Seat:

      500-999
    • DA: Domain Authority

      11
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2011
    • Locations:

      13
  • Remote Employee is a Western owned & operated business with over 50 years of combined business and outsourcing experience. We help businesses of all sizes reduce operating costs and improve productivity just by rethinking the way you find great talent. Our Mission is to give every size business the ability to easily connect to the global workforce. Giving our clients the means to grow and scale faster than traditional methods.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank  #1675
    • Seat:

      250-499
    • DA: Domain Authority

      13
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2020
    • Locations:

      -
  • With more than 25 years of proven success in omnichannel customer contact services, NQX is recognized for operational excellence and its strong corporate culture. We are Canada's largest contact center provider and the world’s largest employer of French-speaking Canadian agents. NQX has been honored with the Waterstone Most Admired Corporate Culture Award every year from 2018 to 2023 and has one of the highest employee engagement and lowest attrition rates in the industry!

    Sectors
    • Back Office Support
    • Customer Service
    • Data Analytics And Ai
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      1999
    • Locations:

      -
  • Creating outstanding, reliable, and cost-effective contact center experiences, driven by industry-leading insights supplied by our sister company, Connect iQ, we deliver completely unique solutions. Whether your goal is class-leading customer service, exceptional customer retention, or the acquisition of new customers through a sales campaign, we seamlessly blend cutting-edge technology with authentic human interactions to deliver your ambitions. We believe our proposition is unique. Our focus is performance excellence, we ensure that every customer interaction is meaningful, making each customer feel valued and significant. With us, you gain more than a BPO provider; you gain a flexible and experienced partner, agile at adapting to client needs.

    Sectors
    • Admin Support
    • Back Office Support
    • Build Operate Transfer
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2025
    • Locations:

      -
  • Offshore MVP is one of the premier offshoring companies in the Philippines that connects global businesses with offshore professionals from the Philippines. With over 500 offshore staff and 60+ global clients, Offshore MVP provides the best offshoring solutions to every business challenge of our clients. Over the years we've proven to help our clients grow their businesses by providing high-caliber professionals with industry knowledge and excellent skills. Our MVP team communicates with our clients and guides them every step of the way throughout their offshoring journey. The MVP experience we give our clients has allowed us to build long-lasting partnerships together with their offshore MVPs. Offshore MVP can scale your organization quickly & cost-effectively with a dedicated offshore professional. Message our Executive General Manager, Nick Ogden, to know more about offshoring!

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    3.9/5

    Rank  #797
    • Seat:

      250-499
    • DA: Domain Authority

      19
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2017
    • Locations:

      1
  • For 20 years, Touchstone Communications has provided leading companies in the U.S., Canada, and UK with extraordinary results and value. We offer omni-channel and BPO services in four offshore locations. Most often we provide a team of exclusive, dedicate agents and leadership for an all-inclusive monthly fee per agent. This fee included training, QA, Agents, team lead, and supervisor as well as omni-channel technology (and licenses) and a secure environment including our newest PCI-Compliant facility. Read our white papers here: 9 Things You Should Know When Outsourcing Omnichannel Humans

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating

    4/5

    Rank  #280
    • Seat:

      500-999
    • DA: Domain Authority

      20
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2003
    • Locations:

      3
  • ScalableOS is a privately held offshoring company founded by Chris Van Vladricken, a seasoned IT executive with over 15 years of experience in global workforce solutions. Headquartered in the Philippines, we specialize in building high-skill, full-time dedicated offshore teams for US-based businesses—particularly MSPs, IT consultancies, finance, and revenue operations teams. We deliver a true branch-office experience by managing recruitment, HR, payroll, IT setup, and ongoing support. Our transparent pricing, US time zone alignment, and tailored talent acquisition ensure clients maintain full control while achieving up to 70% in cost savings—without compromising on quality or performance. At ScalableOS, we don’t just offshore—we help you scale smarter.

    Sectors
    • Admin Support
    • Business Compliance
    • Data Analytics And Ai
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      $20 million
    • Founded:

      2020
    • Locations:

      -
  • Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • At SummitNext, we believe in building more than just remote teams—we believe in building lasting partnerships. We become an extension of your business, creating integrated, efficient teams across Asia that help you scale, expand, and thrive. Whether you’re starting small or need to scale quickly, we handle the hiring, development, and infrastructure, so you can stay focused on what truly matters—growing your business.

    Sectors
    • Admin Support
    • Back Office Support
    • Build Operate Transfer
    • See all
    Glassdoor rating

    4.5/5

    • Seat:

      -
    • DA: Domain Authority

      11
    • Revenue:

      USD 10M+
    • Founded:

      2020
    • Locations:

      -
  • Hunting the best talent for your organization while maximizing the return on investment Enezync is a leading provider of staff outsourcing solutions. Our mission is to help businesses of all sizes and industries accelerate company's growth with top talent. We connect Global Businesses with highly skilled professionals in Sri Lanka, offering a cost-effective and innovative way to fuel your growth.

    Sectors
    • Admin Support
    • Customer Service
    • Data Analytics And Ai
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      250K
    • Founded:

      2022
    • Locations:

      -
  • Talanta Global helps you find the talent you need to fuel your business growth. We connect U.S.-based businesses with top-tier talent from Kenya in finance and accounting, digital marketing and advertising, logistics and supply chain, data annotation, and administrative assistance.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2024
    • Locations:

      -
  • Welcome to Cebu tele-net, a premier Business Process Outsourcing (BPO) provider dedicated to helping businesses succeed through tailored outsourcing solutions. As part of the tele-net Group, headquartered in Tokyo, Japan, Cebu tele-net combines Japanese omotenashi hospitality with the world-renowned warmth of Filipino customer service, ensuring that every customer interaction is seamless, empathetic, and efficient. We have been in the industry for 30+ years. With four strategic locations in the Philippines and a global workforce of 1,200 FTE, we specialize in delivering high-quality services across a range of industries. Our offerings include: Customer Service: Supporting Fintech, Retail, eCommerce, Transportation, and Travel industries with exceptional customer care. Dispatch Services: Providing efficient logistics solutions for Limousine, Taxi, and Logistics companies. Virtual Assistance: Offering administrative support to streamline operations and drive productivity. What sets us apart is our commitment to quality, innovation, and reliability. From our robust infrastructure to our performance-driven teams, we ensure that your business is supported by a partner you can trust. Whether you’re looking to enhance customer experience, improve operational efficiency, or scale your business, Cebu tele-net is here to help you achieve your goals.

    Sectors
    • Customer Service
    • Full Service Bpo
    • Inbound Outbound
    • See all
    Glassdoor rating
    -
    Rank  #2032
    • Seat:

      1-49
    • DA: Domain Authority

      12
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      -
    • Locations:

      1
  • CALLMAX is an innovative call center and Business Process Outsourcing (BPO) services provider headquartered in New York. This firm has been providing cost-effective inbound and outbound call services for businesses since 2006. This BPO company prioritizes delivering solutions for businesses that want to expand and enhance their customer service, sales, back office or technical support services in a friendly and sophisticated manner. Since its inception, CALLMAX has expanded its services to businesses throughout the United States, Canada, the Caribbean, and the European Union.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating

    3.2/5

    Rank  #794
    • Seat:

      250-499
    • DA: Domain Authority

      11
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2009
    • Locations:

      4
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