Virtustant

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Overview

Virtustant is a remote staffing agency that places vetted bilingual professionals from Latin America with US companies. Founded in 2021 and headquartered in St. Petersburg, Florida, it has completed 2,000+ placements for more than 1,000 US client companies.

The model is zero fee. Clients pay no recruitment or placement charge at any point and cover only their hire’s all-in hourly rate, which starts at $7/hr and lets them save up to 70% against a comparable US hire. Only the top 1% of applicants are hired: of every 100, about 22 pass recruiter screening, 9 clear IQ, skills and English testing, 3 reach a client shortlist and 1 is hired.

Clients receive a shortlist of 3 to 5 candidates within 48 hours of their first call and can have someone working within 72 hours. Virtustant handles contracts, payroll and the paperwork, and every placement carries a lifetime replacement guarantee. Virtustant ranked No. 661 on the 2026 Inc. 5000.

What Virtustant offers its clients

Virtustant staffs any role that can be done remotely. The roles US teams request most are virtual assistants, bilingual virtual assistants, executive assistants, customer service specialists, sales development reps, appointment setters, bookkeepers, accountants, marketing specialists, social media managers, designers, project managers and software developers. Industry-specific assistants are available for real estate, property management, healthcare, legal, insurance, accounting and ecommerce teams.

Zero-fee model. There is no recruitment fee, no deposit and no monthly platform charge. Clients cover their hire's all-in hourly rate, starting at $7/hr, which is how they save up to 70% against a comparable US hire.

Fixed timeline. A free 30-minute discovery call, a curated shortlist of 3 to 5 pre-vetted candidates within 48 hours with video intros, CVs and skills test results, client-run interviews, and a start within 72 hours of that first call. Both timelines are counted in calendar hours, weekends included.

Paperwork handled. Contracts, payroll and the paperwork are handled by Virtustant, so the client only manages the work.

Same working hours. Talent works US business hours. Argentina sits at UTC-3, one to two hours ahead of US Eastern, so the working day overlaps almost entirely.

Lifetime replacement guarantee. If a hire leaves at any point, for any reason, Virtustant runs the search again at no cost, with no time cap and no limit on rounds.

How Virtustant outshines the competition

Every other way to hire asks the client to give something up. Recruiting agencies charge 15% to 35% of salary. Job boards hand over unvetted applicants and leave the screening to the client. Teams in distant time zones sit 10 or more hours away, so every answer waits until the next day. A comparable US hire costs $80,000 to $150,000 a year.

Virtustant's answer is a combination rather than a single feature. Any one of these can be matched on its own. The combination is the model:

1. Zero placement fees, permanently. No recruitment fee, no deposit, no monthly charge.
2. Top 1% vetting, with the funnel published: of every 100 applicants, about 22 pass recruiter screening, 9 clear IQ, skills and English tests, 3 reach a client shortlist and 1 is hired.
3. Lifetime replacement guarantee, with no time cap and no limit on replacement rounds.
4. Nearshore time zones. LATAM talent works the client's hours rather than the other way around.
5. 48-hour shortlist and 72-hour start, counted in calendar hours from the first call.

The track record behind it: 2,000+ placements since 2021, more than 1,000 US client companies, 4.9/5 on G2, and No. 661 on the 2026 Inc. 5000.

Virtustant company structure

Virtustant is a privately held company founded in 2021 and headquartered at 7901 4th St N, Ste 300, St. Petersburg, Florida 33702. It is led by Co-Founders and Co-CEOs Erik Reid and Kevin Wright and works with a LATAM-wide talent bench.

Recruitment is organized around four project managers. Each project manager oversees two recruitment teams, and each team is made up of two recruiters. That structure is what supports the 48-hour shortlist commitment.

Sourcing, IQ, skills and English testing, shortlisting and placement tracking run on Virtustant's own in-house recruitment platform. Contracts, payroll and the paperwork are handled in-house rather than passed to a third party.

Talent is sourced from 18 Latin American countries, with South Africa and the Philippines as secondary benches, from more than 10,000 applications a month.

Sample highlight service offering of Virtustant

Remote virtual and executive assistants from Latin America: virtual assistants from $7/hr and executive assistants from $8.50/hr, all-in.

How it runs: a US company books a free 30-minute discovery call and describes the role. Within 48 calendar hours, weekends included, Virtustant delivers a shortlist of 3 to 5 pre-vetted candidates, each with a video introduction, CV and skills test results. The client interviews them directly and picks one. Virtustant handles the contract, payroll and onboarding, and the hire starts within 72 hours of that first call.

What the client pays: the hire's all-in hourly rate and nothing else. No placement fee, no deposit, no monthly charge. Against a comparable US hire, that is a saving of up to 70%. If the hire ever leaves, the replacement search is free for the life of the engagement.

The same model covers customer service specialists, sales development reps, appointment setters, bookkeepers, marketing specialists, social media managers, designers and software developers.

Headquarters
St. Petersburg, Florida, United States
Ownership
Private
Industries
Accounting, Digital Marketing, Ecommerce, Financial Services, Healthcare, Insurance, Legal, Professional Services, Real Estate, Recruiting Staffing, SaaS

Details

Year founded
2021
Countries of fulfillment
Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Peru, Philippines, South Africa
Sectors
Admin Support, Back Office Support, Customer Service, Digital & Content Marketing, Finance & Accounting, Human Resource & Legal, Inbound & Outbound, Recruiting & Talent Acquisition, Software & Application Development

Company data

Services & delivery

Industries served

  • Accounting
  • Digital Marketing
  • Ecommerce
  • Financial Services
  • Healthcare
  • Insurance
  • Legal
  • Professional Services
  • Real Estate
  • Recruiting Staffing
  • SaaS
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Where they deliver

16 tracked countries
  • Argentina
  • Bolivia
  • Brazil
  • Chile
  • Colombia
  • Costa Rica
  • Dominican Republic
  • El Salvador
  • Guatemala
  • Honduras
  • Mexico
  • Nicaragua
  • Panama
  • Peru
  • Philippines
  • South Africa
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Workforce & hiring

Leadership & connections

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About Virtustant: Review and comparison

Virtustant is a United States-based remote staffing agency. It recruits, vets and places bilingual Latin American professionals with businesses across the United States.

Virtustant LLC was founded in 2021 by Erik Reid and Kevin Wright, who are brothers-in-law and run the company as co-chief executive officers.

The company started from a hiring problem of its own. Erik Reid was running an eCommerce business alongside a job as a financial analyst. He went looking for a virtual assistant and found that every agency charged high placement fees and disappeared after the hire.

Since 2021 Virtustant has made 2,000+ placements for 1,000+ US companies. It ranked No. 661 on the 2026 Inc. 5000.

It holds a 4.9 out of 5 rating on G2 (94 reviews) and 5.0 on Clutch.

Virtustant Outsourcing

Virtustant is headquartered in St. Petersburg, Florida, and has its operational roots in Argentina, where much of its leadership and recruiting team is based.

Recruiting spans 18 Latin American countries, plus a global bench in South Africa and the Philippines.

Its four largest markets are Argentina, Brazil, Colombia and Mexico. The company also places professionals from Honduras, Venezuela, Guatemala, Costa Rica, Uruguay, Peru and South Africa.

The engagement model is managed rather than transactional. Virtustant runs sourcing, vetting, contracts and payments in the professional’s own country, and the client directs the day-to-day work as part of its own team.

Clients pay one all-in hourly rate with no separate recruitment or placement fee, receive a single weekly invoice in United States dollars, and never open a foreign entity.

Only the top 1% of applicants are hired:

  • 100% apply.
  • 22% clear the recruiter screen.
  • 9% pass cognitive (IQ), skills and English testing.
  • 3% reach a live interview.
  • 1% are hired onto a client’s team.

Timelines are fixed. A client gets a shortlist of three to five pre-vetted candidates within 48 hours of the first call, and the hire can start within 72 hours.

Virtustant’s BPO services and pricings

Virtustant offers remote staffing for US businesses hiring in Latin America. The company lists 88 roles across six specialties:

  • Admin and support
    • Virtual Assistant
    • Executive Assistant
    • Customer Service Specialist
    • Virtual Receptionist
    • Data Entry Specialist
    • HR Assistant
    • Bilingual Virtual Assistant
    • Customer Success Manager
    • Dispatcher
    • Recruiter
  • Sales and outreach
    • Sales Development Rep (SDR)
    • Appointment Setter
    • Lead Generation Specialist
    • Sales Virtual Assistant
    • Account Executive
    • Cold Caller
    • Sales Closer
  • Marketing and creative
    • Marketing Specialist
    • Social Media Manager
    • SEO Specialist
    • Google Ads Specialist
    • Copywriter
    • Designer
    • Email Marketing Specialist
    • Content Writer
    • Video Editor
    • UI/UX Designer
  • Finance and operations
    • Accountant
    • Bookkeeper
    • Project Manager
    • Operations Manager
    • Payroll Specialist
    • Financial Analyst
    • Business Analyst
    • Data Analyst
    • Data Scientist
  • Industry specialists
    • Real Estate VA
    • Property Management VA
    • Healthcare VA
    • Legal VA
    • Insurance VA
    • Amazon VA
    • E-commerce Virtual Assistant
    • Paralegal
    • Medical Biller
  • Development
    • Software Developer
    • Full Stack Developer
    • Front-End Developer
    • Back-End Developer
    • Mobile App Developer
    • QA Engineer
    • DevOps Engineer
    • AI Developer
    • Machine Learning Engineer
    • Product Manager

Industry-specific assistants are available for real estate, property management, healthcare, legal, insurance, accounting and eCommerce teams.

Virtustant’s pricing

Virtustant charges one all-in hourly rate per hire, starting at $7 per hour. The rate covers the professional’s pay, contracts and payments, and there is no separate recruitment or placement fee.

The minimum commitment is 10 hours per week, billed month to month with no long-term contract. Every placement carries a lifetime replacement guarantee with no time cap and no limit on rounds.

Published starting rates run from $7 per hour for a virtual assistant or customer service representative, $8 for a sales development rep or appointment setter, and $8.50 for an executive assistant or bookkeeper. Several roles are quoted individually.

The company also publishes median client-side rates from its own January to June 2026 placement data, covering 441 starts. The median for a virtual assistant is $10.10 per hour (n=24).

Full role-by-role rates sit on Virtustant’s pricing page.

How Virtustant outshines its competition

Virtustant differentiates itself through a zero-fee commercial model and a guarantee that outlives the placement. The company presents the combination as the differentiator, since any single element can be matched on its own.

Zero placement fees

There is no recruitment fee, no deposit and no monthly platform charge. Clients pay the hourly rate and nothing else.

Top 1% vetting with a published funnel

Rather than asserting quality, Virtustant publishes the numbers behind it: 22% clear the recruiter screen, 9% pass cognitive (IQ), skills and English testing, 3% reach a live interview and 1% are hired.

Lifetime replacement guarantee

If a Virtustant hire leaves in month two or year three, the search reopens at no cost, with no expiry window and no limit on rounds.

Nearshore time zone

Latin American talent works the client’s hours rather than the reverse. Argentina, Brazil and Uruguay sit one to two hours ahead of US Eastern time, depending on the season.

48-hour shortlist and 72-hour start

Three to five vetted candidates arrive within 48 hours of the first call. The hire can start within 72 hours of that same call.

Fully managed back office

Contracts, payroll and the paperwork are handled in-house rather than passed to a third party. The client receives one weekly invoice.

Published rate evidence

Alongside starting prices, Virtustant publishes median client-side rates by role with sample sizes, flags roles under 10 placements as small samples, and states its methodology.

Key executives

Erik Reid (Co-Founder and Co-Chief Executive Officer)

Erik Reid co-founded Virtustant in 2021 after a search for his own virtual assistant ran into placement fees and no accountability after the hire. That search became the specification for the company.

Kevin Wright (Co-Founder and Co-Chief Executive Officer)

Kevin Wright had already built an international education business, recruiting and managing teams across borders. He leads sourcing, vetting, onboarding and retention, and reviews the company’s published research.

Virtustant reviews and comparisons

Virtustant’s client testimonials come predominantly from United States small and midsize businesses, with sales agencies, law firms, accounting practices and eCommerce teams among them. Selected client comments:

“These are the best recruiters I’ve ever worked with. I tested more than a dozen others over three years before finding Virtustant.” – Ian Cunningham, Co-Founder and CEO of Contractor Independence

“They seem to get better as we go, and that really stood out from any other recruiting agency we’ve worked with.” – Mike Dombo, Founder of Kensington Sales

“The Bookkeeper they sent me is a TREASURE! I loved that they not only did the standard interview and background check, but also recorded it and had candidates take competency tests. A huge time saver.” – Acumen Integrated Solutions

Virtustant’s contact information

Virtustant’s main headquarters is located in:

Headquarters location St. Petersburg, Florida, United States

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +1 727 513 2583.

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